--- title: 'Residential Supervisor at The Ridge RTC' canonical: 'https://feeny.ai/job/residential-supervisor-the-ridge-rtc-milton-pfspxvydq1jg' type: 'job' last_seen: '2026-10-18' --- # Residential Supervisor at The Ridge RTC - **Company:** The Ridge RTC - **Location:** Milton, NH - **Compensation:** $63k–$68k - **Posted:** 2026-08-05 - **Last confirmed live:** 2026-10-18 - **Apply:** https://job-boards.greenhouse.io/theridge/jobs/4355509009 ## Job description ## About Altior Healthcare Our family of services comprises three distinct mental health treatment programs, including a specialized program for US Veterans. With over 15 unique locations, we manage and support 500+ dedicated employees serving over 300 residential clients daily located across five states: California, Idaho, Maine, New Hampshire, and Texas. Paradigm Treatment (West Coast) and Ridge RTC (East Coast) partner together under Altior, united by a shared commitment to providing exceptional mental health care. For over a decade, our core clinical and support teams have worked side-by-side, delivering compassionate, evidence-based treatment that changes lives. As part of the Altior network, you’ll find the stability of an established organization with the heart of a close-knit treatment community where every role matters. Position Summary The Residential Supervisor is responsible for the day-to-day oversight of an assigned dorm at residential treatment center, ensuring the safety, wellbeing, and quality of care for all clients housed in the dorm. This role supervises both Lead Clinical Assistants and Clinical Assistants, coordinates shift coverage, enforces facility processes, policies and procedures, and serves as the primary point of escalation for incidents, staffing issues, and client needs during their assigned shift or coverage period.  In short, the Residential Supervisor “owns” the shift. ## Key Responsibilities - Supervise, mentor and coach residential direct care staff (Lead Clinical Assistants and Clinical Assistants) to ensure adequate coverage and quality of care across all shifts. Works with Program administrator on dorm shift coverage and communicates call outs to team members. - Conduct regular staff check-ins, performance feedback, and supports ongoing training and competency development. Primary point of contact/training for any new hires on shift to ensure they have the tools and information to do their job correctly. - Partners with clinical staff to monitor and enforce adherence to client treatment/support plans - Respond to and de-escalate crisis situations, behavioral incidents, and emergencies; complete required incident documentation - Partners with medical team to oversee medication administration protocols - Maintain accurate, timely documentation of shift activities, client notes, and incident reports - Serve as a liaison between direct care staff, clinical team, and program leadership - Conduct facility safety checks and ensure a clean, safe, and therapeutic living environment - Participate in on-call rotation for after-hours emergencies - Assist with quality assurance audits and corrective action plans as needed ## Qualifications Required: - High school diploma or GED required; Associate's or bachelor's degree in human services, Psychology, Social Work, or related field preferred - 2+ years of experience in a residential, behavioral health, or human services setting - 1+ years of supervisory or lead experience preferred - Ability to pass background check, drug screening, and compliance needs (water safety, CPR, etc) per state licensing requirements Preferred: - Experience with electronic health record (EHR) systems - Knowledge of trauma-informed care principles Physical Requirements - Ability to respond quickly to emergency situations, including physical intervention if trained and certified (e.g., CPI, MANDT) - Ability to work flexible hours, including evenings, weekends, and holidays as needed - Ability to lift up to 25-40 lbs as needed Core Competencies - Crisis management and de-escalation - Team leadership and staff development - Regulatory compliance and documentation accuracy - Communication and interpersonal skills - Sound judgment under pressure Salary Range $63,000—$68,000 USD ## Benefits - Comprehensive benefits package: medical, dental, and vision. - 401k with 4% match. - Paid Time Off Programs including vacation, holidays, and illness. - Chef made meals onsite. - Professional trainings provided for development; continuing education assistance for clinicians. - Supportive clinical supervision and professional development. Altior Healthcare is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. [Privacy Policy](https://www.altiorhealthcare.com/privacy-policy/) l [Discrimination Policy](https://www.altiorhealthcare.com/discrimination-policy/) ## About The Ridge RTC ## Company Overview - **One-liner**: The Ridge RTC is a short-term residential treatment center for adolescents (ages 12–17) and emerging adults (18–20) offering intensive mental health and substance use treatment in structured New England settings. - **Entity Type**: Private (owned by Altior Healthcare; LinkedIn lists “Public Company” but no public ticker exists — likely a classification error) - **Headquarters**: Milton, New Hampshire, United States - **Founded**: 2023 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Mental health care (adolescent residential treatment) - **Target customers**: B2C – families of teens and young adults struggling with anxiety, depression, trauma, substance use, and emotional dysregulation - **Mission/purpose**: “Providing exceptional care and support for our clients” and “making a positive impact on the lives of our clients and their families” (from careers page) ## Products & Services - **Intensive Teen Residential Treatment**: A minimum of 3 individual therapy sessions per week, 3 group sessions per day, weekly family therapy, and weekly psychiatric care. Includes medication management, physical exercise, and nutrition. Tailored to each client’s needs. - **Equine-Assisted Therapy** (Maine campus): Ground-based interactions with horses under licensed clinician supervision to build emotional regulation, trust, and relational skills. Integrated into individualized treatment plans. - **Emerging Adult Program** (ages 18–20): Similar intensive structure for young adults. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Annual revenue not publicly available; total funding not disclosed (likely funded by parent Altior Healthcare) - **Notable Investors/Partners**: Altior Healthcare (parent company); accredited by The Joint Commission; in‑network with Aetna, Cigna, Optum, UnitedHealthcare, Harvard Pilgrim, Anthem Blue Cross Blue Shield, Magellan, Carelon, Beacon, Multiplan - **Growth Signals**: - Expanded New Hampshire campus by 7 beds in February 2026 to meet surging demand - Released first clinical outcomes report showing a **62% reduction in depression symptoms**, sustained through one year post-discharge - Launched equine-assisted therapy program in Maine (May 2026) ## Competitive Advantages - **Intensity of care**: One of the most intensive teen residential programs in the country (3 individual + 3 group sessions per day) - **Natural setting**: Campuses in New Hampshire and mid‑coast Maine leverage the healing power of nature - **Equine therapy**: A differentiated, evidence‑based modality not commonly offered in residential treatment - **Accreditation**: The Joint Commission accreditation signals quality and compliance ## Strategic Focus - Expanding physical capacity to meet growing demand for adolescent mental health services - Integrating innovative therapeutic modalities (e.g., equine therapy) into core clinical model - Publishing clinical outcomes to demonstrate efficacy and attract insurance partnerships ## Why Work Here - **Culture**: “A culture of inclusivity and belonging” – diversity celebrated, authentic self-expression encouraged - **Benefits**: 100% employer‑provided medical plans, comprehensive PTO, birthday PTO, mental health and life coaching assistance - **Career development**: Clinical training, leadership training, personalized development plans, local university partnerships - **Work environment**: Healing-focused, collaborative team of therapists, nurses, case managers, and support staff - **Scheduling**: Flexible schedules that work for you (likely on‑site at residential campuses) - **Remote/hybrid**: Not specified; roles are likely on‑site given the nature of residential care ## Sources 1. [theridgertc.com](https://theridgertc.com/careers/) – Careers page (benefits, culture, open roles) 2. [theridgertc.com](https://theridgertc.com/) – Main site (program details, insurance partners, mission) 3. [cbinsights.com](https://www.cbinsights.com/company/the-ridge-rtc) – Company overview, founding year, news on expansion and outcomes 4. [linkedin.com](https://www.linkedin.com/company/the-ridge-treatment-center) – Employee count (21), leadership, industry classification ## Other roles at The Ridge RTC - [Group Therapist](https://feeny.ai/job/group-therapist-the-ridge-rtc-milton-kfm4cf2sq1v3) — Milton, NH - [Overnight Residential Supervisor](https://feeny.ai/job/overnight-residential-supervisor-the-ridge-rtc-milton-5bgsj323y8d1) — Milton, NH - [Registered Nurse](https://feeny.ai/job/registered-nurse-the-ridge-rtc-morrill-rf0rh5x3z2em) — Morrill, ME - [IT Support Specialist](https://feeny.ai/job/it-support-specialist-the-ridge-rtc-milton-3p1xmgjxds7h) — Milton, NH - [Education Coordinator/Program Coordinator](https://feeny.ai/job/education-coordinator-program-coordinator-the-ridge-rtc-morrill-8tvtp5m9gk6e) — Morrill, ME - [Medication Nursing Assistant (MNA)](https://feeny.ai/job/medication-nursing-assistant-mna-the-ridge-rtc-milton-q0v8k60hc1x2) — Milton, NH - [Kitchen Assistant](https://feeny.ai/job/kitchen-assistant-the-ridge-rtc-milton-ywqexey2796g) — Milton, NH - [Intake/Discharge Coordinator, Maine](https://feeny.ai/job/intake-discharge-coordinator-maine-the-ridge-rtc-farmhouse-e53yakwawm5x) — Farmhouse - [Behavioral Intervention Specialist, New Hampshire](https://feeny.ai/job/behavioral-intervention-specialist-new-hampshire-the-ridge-rtc-milton-gag6ra74dq10) — Milton, NH - [Program Manager, The Ridge Maine RTC](https://feeny.ai/job/program-manager-the-ridge-maine-rtc-the-ridge-rtc-south-china-2rhc061e5vee) — South China, ME