---
title: 'Responsible Officer (SFC Type 1) at Bjak'
canonical: 'https://feeny.ai/job/responsible-officer-sfc-type-1-bjak-hong-kong-6j3pavmvhr64'
type: 'job'
last_seen: '2026-11-06'
---

# Responsible Officer (SFC Type 1) at Bjak 

- **Company:** [Bjak ](https://feeny.ai/companies/bjak)
- **Location:** Hong Kong
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-11-04
- **Last confirmed live:** 2026-11-06
- **Apply:** https://jobs.ashbyhq.com/bjakcareer/a3476844-a654-468c-a435-0a8389b1860a

## Job description

## About Doit

We are focused on reinventing how people spend, save, invest, exchange, travel, and more. Our objective is to build tools that will help people get more from their money and and become an expert at ease. We believe AI will help make finance smart, assessible and safe. We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few. We have teams working around the world, with over 20 nationalities and growing from our offices and remotely. Join us and build a better future for our society. In 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, it's the leading insurance platform in Southeast Asia.

## About the role

We are seeking an accomplished Responsible Officer (RO) to help lead the launch of our securities business, from the Type 1 licence application through to ongoing supervision. You will work as a core part of the management team alongside the Executive Director and RO, taking primary responsibility for day-to-day supervision and ensuring securities operations comply with SFC regulations. This is a pivotal role for a professional who is both a meticulous compliance expert and a dedicated builder.

## Key responsibilities

- Support the Type 1 application by developing operational procedures, supervision plans and evidence for SFC submissions and enquiries.
- Supervise customer introductions, solicitation and order handling within the permitted business scope; oversee licensed staff and customer communications.
- Operate controls for onboarding coordination, suitability where applicable, AML/CFT, conflicts, complaints and recordkeeping with compliance and the relevant teams.
- Monitor brokerage partner service and customer hand-offs, investigate exceptions and ensure responsibilities for execution, settlement and custody remain clear.
- Work with product and engineering teams to review app journeys and AI features, test controls before launch and address operational issues after release.
- Share supervisory coverage with the other RO, support regulatory enquiries and inspections, and drive incident escalation, staff training and corrective action.

## Experience and qualifications

- Current or recent Type 1 RO experience is strongly preferred. Candidates demonstrably eligible for SFC approval will also be considered.
- Meet SFC RO competence requirements, normally including three years of relevant industry experience in the past six years and two years of management experience, subject to the applicable eligibility pathway.
- Hold relevant academic or professional qualifications and meet applicable Type 1 examination, training or exemption requirements.
- Bring hands-on experience supervising securities activities, staff or relevant financial-services projects, with the judgement to identify and resolve control weaknesses.
- Meet SFC fit-and-proper requirements and be able to supervise the proposed business independently. All licence conditions and external appointments must be disclosed.
- Be based in Hong Kong, with the availability to fulfil the role. Communicate clearly in English; Cantonese and Mandarin are advantageous.
- Experience in digital brokerage, introducing or distribution businesses, partner integrations, SFC applications or inspections would be valuable.

## Why join Doit

Shape the day-to-day operations of a new securities business, work directly with management and product teams, and help connect investing with Doit’s broader payments and FX offering. Please include your CV, SFC CE number if applicable, current licence conditions and availability. RO appointment and regulated operations are subject to SFC approval.

## About Bjak 

## Company Overview
- **One-liner**: Bjak is Southeast Asia’s leading digital insurance platform, enabling users to compare, purchase, and manage insurance policies and automotive services through a single, AI-powered interface.
- **Entity Type**: Private (Seed Stage)
- **Headquarters**: Selangor, Malaysia
- **Founded**: 2019
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Insurtech / Financial Services (with a growing automotive service vertical)
- **Target customers**: B2C (individuals seeking insurance and car repairs), B2B (partnerships with 16 insurers and workshop networks)
- **Mission**: “To develop technology‑based solutions to improve financial inclusion.”

## Products & Services
- **Insurance Platform (SaaS / Marketplace)**: Compare quotes from 16 insurers, purchase policies, manage claims, and access 24/7 VIP support. Supported by an AI agent.
- **Car Repair & Service (Marketplace)**: Nationwide online workshop booking for repairs, maintenance, tyre balancing, and more. Includes pay‑later options (installments from RM10/month).
- **Roadside Assistance**: 24/7 towing, flat‑tyre/dead‑battery support, and free replacement car.
- **Extended Warranty**: Coverage for major engine, gearbox, and suspension repairs.
- **Digital Tools**: Insurance Calculator, NCD (No Claim Discount) Checker, Roadtax Calculator.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private); the founder has indicated the company is considering an IPO to expand into Europe.
- **Key Metric**: Annual Revenue estimated at $25 M–$50 M (LinkedIn data for FY2025). Funding raised: Seed round (2019, amount undisclosed, from a single investor).
- **Notable Investors/Partners**: Seed investor not named; partners include 16 Malaysian insurers and a nationwide network of workshops.
- **Growth Signals**: 8 M+ users across Southeast Asia; 32.2% YoY headcount growth (100 employees); 356 open positions (up 278.7% YoY); expanding into 9 countries (Indonesia, UK, Singapore, Thailand, Hong Kong, Taiwan, Japan, Spain, and Malaysia).

## Competitive Advantages
- **Largest insurer network in Malaysia**: Single platform aggregating 16 insurance providers.
- **Integrated ecosystem**: Combines insurance, roadside assistance, and car repair – a one‑stop shop for vehicle ownership.
- **AI & automation**: Uses AI agents to simplify policy selection and claims processes.
- **Speed and user experience**: Quote in under 2 minutes, instant claims handling, and 24/7 support.

## Strategic Focus
- **Geographic expansion**: Entering European markets, with an IPO under consideration.
- **AI‑first product development**: Building new applications that tightly integrate AI to enhance user experience and operational efficiency.
- **Diversification**: Deepening automotive services (repair, warranty, roadside) to increase customer lifetime value.
- **Talent scaling**: Aggressively hiring across engineering, product, marketing, and operations to support growth.

## Why Work Here
- **Culture**: “Results first” – outcomes over effort; direct feedback; flat organization with minimal bureaucracy; high ownership and speed.
- **Work Environment**: Remote‑friendly with a “distributed team of experts” and offices in Malaysia, Thailand, Japan, Taiwan, and the UK. Recruiting globally.
- **Engineering Focus**: Lean, autonomous teams that prioritise product excellence and swift delivery.
- **Career Growth**: Rapidly scaling company with 356 open roles (including Lead, Founder’s Office, iOS Engineer, DevOps, ML Engineer) – opportunities for impact and advancement.
- **Note on Employer Rating**: Current Glassdoor-style rating is 2.3/5 (198 reviews) – potential concerns around work‑life balance and compensation. Candidates should verify recent employee sentiment during interviews.

## Sources
1. [bjak.my](https://bjak.my/en) – Official website (product overview, mission)
2. [bjak.my/en/career](https://bjak.my/en/career) – Career page (culture, values)
3. [jobs.ashbyhq.com/bjakcareer](https://jobs.ashbyhq.com/bjakcareer) – Active job listings and team descriptions
4. [linkedin.com/company/bjak](https://my.linkedin.com/company/bjak) – LinkedIn company profile (employees, revenue, headcount growth, news)

## Other roles at Bjak 

- [Head of Business Development](https://feeny.ai/job/head-of-business-development-bjak-singapore-s3a6p2tt6ny4) — Singapore
- [Head of Business Development](https://feeny.ai/job/head-of-business-development-bjak-sydney-6c28zg3jv435) — Sydney, Australia
- [Head of Business Development](https://feeny.ai/job/head-of-business-development-bjak-malaysia-wqjg7f6d7666) — Malaysia
- [VP, Operations](https://feeny.ai/job/vp-operations-bjak-united-states-webhac0q9r7g) — United States
- [VP, Operations](https://feeny.ai/job/vp-operations-bjak-china-eckefhmn5dgt) — China
- [Chief of Staff](https://feeny.ai/job/chief-of-staff-bjak-hong-kong-cmsny6jkcprt) — Hong Kong
- [VP, Strategy](https://feeny.ai/job/vp-strategy-bjak-hong-kong-j4n96mt4bm67) — Hong Kong
- [Chief of Staff](https://feeny.ai/job/chief-of-staff-bjak-united-kingdom-7sjss9m28g8z) — United Kingdom
- [Chief of Staff](https://feeny.ai/job/chief-of-staff-bjak-united-states-hvg4m1vscz5x) — United States
- [Chief of Staff](https://feeny.ai/job/chief-of-staff-bjak-china-85ddgh5nhddf) — China