--- title: 'Restaurant Operations - Madrid at Tebi' canonical: 'https://feeny.ai/job/restaurant-operations-madrid-tebi-madrid-7sd33f2wp846' type: 'job' last_seen: '2026-09-09' --- # Restaurant Operations - Madrid at Tebi - **Company:** Tebi - **Location:** Madrid, Spain - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-31 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/tebi/9eb21a05-8214-4943-a08c-c7830a86e539 ## Job description ## About Us Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights. Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Spain and more countries soon, love running on Tebi. ## About the Role We’re looking for a true startup Operations person. Operations make our merchants thrive. From the first meeting to the go-live to working and growing together - this person will own this process and make it all happen. This role is for someone who likes working with the product, becoming an expert in it and teaching others. Your day-to-day will be a mix of hands-on ops, project management, customer communication and problem solving. We are reshaping the future of hospitality tech, and this role is at the forefront of it. What You’ll Do: Our Operations happen on a restaurant floor, in a lively neighbourhood, at a busy bar - we operate in the city: - Run restaurant onboarding: train, connect and implement together with the restaurant team - Problem-solve for our merchants on the ground while running live operations - Support restaurants after the go live and make sure that Tebi adds value to their business long-term - Find opportunities for improvement in our process, materials and systems - Continue investing in our relationship with our merchants to make sure they are happy with our product and growing as a business - Identify product and process gaps and bring it to internal central teams such as product, engineering and central operations What You'll Need: - You are a creative problem solver who enjoys interacting with hospitality businesses - You are empathetic towards our merchants and curious about their business - You can juggle multiple things at once and bring structure - Curious about the product, want to be an expert in Tebi system and can apply your knowledge - Good communication - you are great at proactive contact and managing expectations - Being comfortable with high-pace environments: both the hospitality flow and the startup day-to-day - Interest in data, process improvement and automation - Flexibility in working hours that fit our merchants’ needs and ensuring a healthy balance - At least 2-4 years of experience in hospitality, early startup operations, fast-paced account management or customer operations - You are comfortable working in both English and Spanish People who succeed at Tebi are independent, curious and passionate about hospitality. If this speaks to you we can be the right fit. You can check our full recipe here: https://www.tebi.com/gb/careers. ## BENEFITS - Start-up equity - Flexible time off - Team events - Competitive salary What is Restaurant Software? Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it. From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy. ## How we use AI at Tebi We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed. At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it. ## About Tebi ## Company Overview - **One-liner**: Tebi provides an all-in-one, cloud-based operating system for hospitality businesses that natively connects point-of-sale, reservations, payments, kitchen display, inventory, and back-office administration into a single platform. - **Entity Type**: Private (Series B) - **Headquarters**: Amsterdam, Netherlands - **Founded**: 2021 - **Founders**: Arnout Schuijff ## Core Business - Primary industry: Hospitality Technology (Restaurant Management Software / POS) - Target customers: Restaurants, bars & clubs, cafes & bakeries, quick-service restaurants, and event venues (SMB to Multi-location) - Mission: To rebuild hospitality technology from the ground up so that it flows seamlessly, giving time back to operators and helping businesses grow profitably while preserving the local spots that feed neighborhoods. ## Products & Services - **Tebi OS (Connected Restaurant Management System)**: A single, unified cloud platform that replaces a fragmented stack of 10+ separate subscriptions. Core modules include: - **Point of Sale (POS)**: Intuitive, flexible system for efficient service. - **Reservations & CRM**: Guest management, booking, and recognition of regulars. - **Kitchen Display System (KDS)**: Real-time order management for accuracy and speed. - **Payments**: Embedded, quick, and secure payment processing. - **QR Ordering**: Contactless ordering and payment from the table. - **Inventory & Recipe Management**: Track stock and manage recipes. - **Insights & Dashboarding**: Real-time analytics connecting daily operations to revenue and profit, including AI-powered insights. - **Multi-location Reporting**: Centralized management for venue groups. ## Market Standing - **Valuation/Funding**: **€30M** (USD ~$33M) raised in a Series B round led by **CapitalG** (Alphabet’s independent growth fund), announced in early 2025. This follows a prior Series A. Total funding is not fully disclosed but is significant given the lead investor. - **Key Metric**: **Total Funding (Private)**; Revenue is not publicly disclosed, but the company offers a subscription model (first €10k in monthly revenue processed is free, then €20/mo per additional €10k). - **Notable Investors/Partners**: **CapitalG** (lead investor, Series B). The company was founded by Arnout Schuijff, the co-founder of the Dutch fintech giant Adyen. - **Growth Signals**: The company has grown from a single prototype to a platform used by "thousands of operators" across Europe. It has established local teams across Europe (Amsterdam HQ, with offices in Rome and Milan). The high-profile backing from CapitalG signals strong confidence in the company's trajectory and product-market fit. ## Competitive Advantages - **Unified Platform (The "Tebi OS")**: Unlike competitors (e.g., Toast, Lightspeed, Square) that often rely on acquired or loosely integrated modules, Tebi was built from the ground up as a single, native system. This eliminates the need for third-party integrations, reducing complexity and cost for operators. - **Founder DNA & Talent**: Founded by Arnout Schuijff, a proven entrepreneur who co-founded Adyen (a multi-billion dollar payments company). This brings deep expertise in payments, scaling technology, and building high-performance teams. - **Data-Native Architecture**: By natively linking financial data (payments) with operational data (orders, inventory, labor), Tebi provides unique, actionable insights that help operators understand profitability in real-time. - **Focus on Hospitality Culture**: The company's mission explicitly centers on "protecting what makes [venues] special" and serving the people who run them, creating a strong, purpose-driven brand. ## Strategic Focus - **Scale Across Europe**: With the new funding, Tebi is focused on expanding its local teams and customer base across major European markets. - **Product Depth & AI**: Continuing to build out the platform's capabilities, particularly in AI-driven insights and automation to further reduce manual work for operators. - **Global Platform, Local Service**: The strategy is to build a global product (solving for the common 80% of needs) while serving customers locally with dedicated teams. - **Displacing Fragmented Stacks**: Tebi's core growth strategy is to win customers away from the legacy model of using 10+ different software tools. ## Why Work Here - **Culture & Values**: Tebi emphasizes a strong, values-driven culture rooted in ownership ("We are owners, not renters"), truth-seeking, customer obsession, and speed ("Launch fast and iterate"). The culture is described as an "open kitchen" where transparency and direct communication are key. - **Work Environment**: **On-site** in Amsterdam. The HQ is in the heart of the city. All positions are currently listed as in-office, with a focus on face-to-face collaboration ("We talk before we type"). - **Perks & Benefits**: - **Equity for all employees** (everyone is a shareholder). - **Unlimited time off**. - **Competitive salary**. - **Lunch provided in-office**. - **Team building events**. - **Engineering Culture**: Described as a place for "passionate builders." The team is a mix of technologists, hospitality experts, creatives, and operators. The approach is pragmatic: solve for the 80% (not niche cases), iterate fast, and take ownership of outcomes. ## Sources 1. [Tebi.com - About](https://www.tebi.com/about) 2. [Tebi.com - Homepage](https://www.tebi.com/) 3. [Tebi.com - Careers](https://www.tebi.com/careers) 4. [Built In - Tebi Company Profile](https://builtin.com/company/tebi) 5. [Tebi.com - UK Careers Page](https://www.tebi.com/gb/careers) 6. [TechCrunch - Tebi raises €30M from CapitalG](https://techcrunch.com/2025/01/15/tebi-the-new-startup-by-adyens-departed-co-founder-raises-a-fresh-e30m-from-alphabets-capitalg/) (Implied from search result, news mention) ## Other roles at Tebi - [Onboarding Specialist - Netherlands](https://feeny.ai/job/onboarding-specialist-netherlands-tebi-amsterdam-3sx2g0ws2mtd) — Amsterdam, Netherlands - [Engineering Manager](https://feeny.ai/job/engineering-manager-tebi-amsterdam-8vrdzqhmvsfq) — Amsterdam, Netherlands - [Senior Fullstack Mobile Engineer](https://feeny.ai/job/senior-fullstack-mobile-engineer-tebi-amsterdam-ere00thmabvf) — Amsterdam, Netherlands - [Account Executive - Munich](https://feeny.ai/job/account-executive-munich-tebi-munich-0e0fmj0v518t) — Munich, Germany - [Account Executive - Hamburg](https://feeny.ai/job/account-executive-hamburg-tebi-hamburg-xerf085jqgp3) — Hamburg, Germany - [Account Executive - Cologne/ Düsseldorf](https://feeny.ai/job/account-executive-cologne-dusseldorf-tebi-cologne-4ja1z67sxh5k) — Cologne, Germany - [Account Executive - Berlin](https://feeny.ai/job/account-executive-berlin-tebi-berlin-y1ht1b99z5j8) — Berlin, Germany - [Sales Account Executive - Rome](https://feeny.ai/job/sales-account-executive-rome-tebi-rome-pnd2cty7cbmd) — Rome, Italy - [Account Executive - Helsinki](https://feeny.ai/job/account-executive-helsinki-tebi-helsinki-aensvvwy7z4x) — Helsinki, Finland