---
title: 'Retail Account Manager (RAM) – NRS & Retail Services at IDT'
canonical: 'https://feeny.ai/job/retail-account-manager-ram-nrs-retail-services-idt-minneapolis-673101mybc09'
type: 'job'
last_seen: '2026-09-12'
---

# Retail Account Manager (RAM) – NRS & Retail Services at IDT

- **Company:** IDT
- **Location:** Minneapolis, MN
- **Compensation:** $31k
- **Work type:** hybrid
- **Posted:** 2026-07-20
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.lever.co/idt/66248210-0dd5-4ebf-a6ba-6d5524283947

## Job description

About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management.

In this role you will:

- Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
- Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
- Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
- Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
- Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.

What we are looking for:

- Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
- Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base.
- Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
- Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
- Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.

We offer you:

- Competitive Base Salary + uncapped commission structure.
- Comprehensive mileage and gas reimbursement program.
- Paid on-the-job training on both NRS tech products and IDT telecom services.
- Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).

At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.

IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.

Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.

## About IDT

## Company Overview
- **One-liner**: IDT Corporation is a global provider of communications, payment, and point-of-sale services for consumers and businesses, operating under brands like Boss Revolution and net2phone.
- **Entity Type**: Public (NYSE: IDT, Russell Microcap component)
- **Headquarters**: Newark, New Jersey, United States
- **Founded**: August 1990
- **Founders**: Howard Jonas

## Core Business
- Primary industry/industries: Telecommunications, cloud communications, unified communications, financial services, point-of-sale (POS) systems.
- Target customers: B2C (prepaid calling, mobile, money transfer) and B2B (VoIP, unified communications, POS for retailers, merchant services, SMS marketing).
- Mission or purpose statement: To connect family, friends, and loved ones globally through innovative, reliable, and affordable communication and payment services.

## Products & Services
- **[Boss Revolution]**: Prepaid phone cards, international calling, mobile top-up, and money transfer services for consumers.
- **[net2phone]**: Cloud-based unified communications and VoIP solutions for businesses.
- **[National Retail Solutions (NRS)]**: Touch-screen point-of-sale systems for independent retailers, including payment processing and transaction services.
- **[IDT Global / IDT Express]**: Wholesale carrier services and enterprise communication solutions.
- **[BOSS Wireless]**: Affordable mobile wireless service for consumers.

## Market Standing
- **Valuation/Market Cap**: Approximately $1.2 billion (as of recent data from LinkedIn).
- **Key Metric**: Annual revenue of $1.2 billion (FY2023: $1.24B); latest quarterly revenue (Q3 FY2026) was $315.7 million.
- **Notable Investors/Partners**: Publicly traded; major institutional shareholders. Key partners include AT&T (historic investment in Net2Phone).
- **Growth Signals**: +1.4% YoY headcount growth (944 employees on LinkedIn); operations in 49 countries; continuous innovation in VoIP and POS; expanding merchant services and SMS sales.

## Competitive Advantages
- **Entrepreneurial culture**: Encourages in-house entrepreneurship and rapid idea-to-market execution.
- **Global reach**: Customers and teams distributed across six continents, serving a large multicultural community.
- **Innovation legacy**: Pioneered international call re-origination, VoIP (Net2Phone), and now leads in POS for independent retailers.
- **Diversified revenue streams**: Consumer (Boss Revolution) and B2B (net2phone, NRS) segments reduce dependency on any single market.

## Strategic Focus
- Continue to expand NRS (POS) and merchant services footprint.
- Grow net2phone’s unified communications customer base.
- Enhance mobile and money transfer offerings under Boss Revolution.
- Leverage global team to enter new markets and improve service reliability and security.

## Why Work Here
- **Culture**: Collaborative, family-like atmosphere with “small company feel” despite global scale. Values frankness, accountability, and employee development.
- **Flexibility**: Flexible working arrangements and convenient office locations with transportation options.
- **Benefits**: Competitive pay, health/dental/vision, 401k, generous PTO, free breakfast, in-office gym, recreational leagues (baseball, basketball, pool, chess).
- **Growth**: Long average employee tenure; promotion from within; opportunities for mastery and advancement.
- **Diversity**: Multicultural workforce; inclusive environment; IDT Charitable Foundation supports education, food, and medical services.

## Sources
1. [idt.net – Careers](https://www.idt.net/careers/)
2. [linkedin.com – IDT Company Page](https://linkedin.com/company/idt)
3. [idt.net – About Us](https://www.idt.net/about-us/)
4. [wikipedia.org – IDT Corporation](https://en.wikipedia.org/wiki/IDT_Corporation)
5. [jobs.lever.co – IDT Job Listings](https://jobs.lever.co/idt)

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