---
title: 'Retail Advisor at Clutch Technologies Inc.'
canonical: 'https://feeny.ai/job/retail-advisor-clutch-technologies-inc-ottawa-mt9r6y3wmgqn'
type: 'job'
last_seen: '2026-09-05'
---

# Retail Advisor at Clutch Technologies Inc.

- **Company:** Clutch Technologies Inc.
- **Location:** Ottawa, Canada
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-05
- **Apply:** https://job-boards.greenhouse.io/clutch/jobs/6180437004

## Job description

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit[clutch.ca](http://clutch.ca).

About the role:

We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a Retail Advisor  to be the face of our company at our first retail location in Bayshore Mall, Ottawa! Since our entire car-buying process is online, you’ll be the first Clutch employee our customers meet when they pick up or sell their vehicle. You'll have the freedom to go above and beyond to make sure every customer has a great, unique experience in this dynamic customer and transportation role.

What you’ll do:

- Delivering a uniquely special experience to each and every one of our customers.
- A major part of this job is having exceptional customer service skills, where you’ll be the face of the company in addressing customer needs,resolving issues, and ensuring satisfaction at every touchpoint throughout their appointment
- Need a sharp eye for detail as you inspect vehicles, carefully assessing both cosmetic and mechanical aspects to identify potential issues, ensuring the highest quality of service is provided to our customers.
- You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system inside our new facility!
- You’ll also be a team player by assisting other team members with various tasks as necessary.

What we’re looking for:

- Education: High school diploma or equivalent
- Experience:
- 1+ years experience in the automotive industry an asset
- 2+ years of customer-facing experience
- Comfortable driving longer distances.
- Have automotive experience and a passion for cars & comfortable in a fast-paced environment.
- License: A G Drivers License (valid in Ontario)
- Driving Record: 3 years of clean driver’s abstract with no major infractions.
- Background Check: Clean criminal background check.
- Work Authorization: Legally authorized to work in Canada.
- Availability: Minimum of 40 hours per week, with overtime as needed. There is a 4 weekday plus 1 weekend date working schedule

It’d be great if you have:

- Valid OMVIC License: Don’t have one yet? No problem! We’ll help you obtain your OMVIC license as one of the perks of working with us.
- A passion for cars and the automotive industry
- Experience with warranty products so that you can answer any question that arise during the process

Why you’ll love it at Clutch:

- Autonomy & ownership – opportunity to build your process and influence the company workforce and at every level.
- Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
- You’ll have a broad and direct ownership over [Field of work] during a phase of rapid growth.
- We are dedicated to attracting and retaining top talent with top-of-market compensation packages.
- Above market health & dental benefits.

Employment Type:

- New Hire, Permanent Full-Time

Compensation & Benefits:

- Wage: $24 per hour
- Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
- Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

## About Clutch Technologies Inc.

## Company Overview
- **One-liner**: Canada’s largest online used-car retailer, buying, reconditioning, and selling vehicles directly to consumers through a fully digital, vertically integrated experience.
- **Entity Type**: Private (venture-backed, growth stage)
- **Headquarters**: Toronto, Ontario, Canada
- **Founded**: 2016 (operations began 2017 in Halifax)
- **Founders**: Stephen Seibel, Andrew Dolinski, Chris Dolinski

## Core Business
- Primary industry: Online used‑car retailing, automotive e‑commerce
- Target customers: B2C – individual car buyers and sellers across Canada (Ontario, Atlantic Canada, and British Columbia)
- Mission: “Reinventing how Canadians buy and sell cars” – making the transaction effortless, honest, and transparent.

## Products & Services
- **Clutch Retail Platform (SaaS‑inspired marketplace)**: A fully online car‑buying and selling experience. Customers browse a curated inventory, get an instant data‑driven offer for their trade‑in, purchase with financing, and receive home delivery with a 10‑day money‑back guarantee.
- **Vehicle Financing**: In‑house financing options offered during checkout.
- **Inspection & Reconditioning Services**: In‑house mechanical inspections and cosmetic reconditioning at company‑owned facilities (Mississauga, Halifax, Richmond).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed; a 2025 funding round reset the valuation “slightly above” the 2021 peak of approximately C$575 million [en.wikipedia.org](https://en.wikipedia.org/wiki/Clutch_(company))
- **Key Metric**: Total funding – at least C$217 million including debt (C$7M seed, C$60M Series A/2021, C$100M Series B, and C$50M in 2025 from Altos Ventures)
- **Notable Investors/Partners**: D1 Capital Partners, Canaan Partners, Altos Ventures, Real Ventures, BrandProject, BMO, Upper90, FJ Labs
- **Growth Signals**:
  - Revenue of C$320 million in 2024, up ~81% YoY; reached profitability
  - Cumulative C$1.7 billion paid out to Canadian vehicle sellers, 95,000+ cars bought/sold
  - Re‑entered British Columbia (Richmond) in August 2025 after a 2023 exit
  - Opened a new inspection facility in Mississauga
  - Named to Deloitte Technology Fast 50 and Globe & Mail’s Canada’s Top Growing Companies (2025 rank: 132nd)

## Competitive Advantages
- **Vertical integration**: Clutch owns the full supply chain – purchasing, inspecting, reconditioning, listing, financing, and delivering – enabling tight quality control and cost efficiency.
- **Proprietary technology**: Custom‑built pricing engine using machine learning, VIN decoding, automated title transfers, and inventory routing. No off‑the‑shelf dealership software.
- **Data‑driven pricing**: Real‑time offers informed by millions of data points (make, mileage, condition, regional demand).
- **Trust and transparency**: Non‑negotiable upfront prices, 10‑day money‑back guarantee, and a “radically transparent” culture that reduces traditional dealership friction.

## Strategic Focus
- **Profitable growth**: After a 2023 downturn and 65% workforce reduction, the company shifted from “aggressive growth to profitability at all costs.” Focus on margin improvement and operational efficiency.
- **Expansion in Western Canada**: Re‑entered British Columbia with a wholesale‑focused model; aims to bring direct‑to‑consumer sales back over time.
- **Tech‑enabled scale**: Continue investing in in‑house software, ML model retraining, and automation to handle growing transaction volumes without proportional headcount increase.
- **Inventory sourcing**: Prioritise purchases directly from individual sellers (vs. wholesale auctions) to keep margins competitive.

## Why Work Here
- **Engineering culture**: Engineers own large domains, deploy multiple times a day with feature flags, and work directly with operations. Stack is built from scratch – no legacy dealership software.
- **Autonomy & ownership**: “Create your own path and own your work” – cross‑functional teams with direct lines to the field.
- **Compensation**: Competitive base pay plus equity (stock options for roles that shape the company’s future).
- **Benefits**: Medical, dental, wellness support; generous time off and parental leave.
- **Work mode**: Primarily office‑based at locations in Toronto (HQ), Mississauga, Halifax, and Richmond (BC). Field Operations and Production roles are on‑site; engineering roles appear to be in‑office as well (no explicit remote‑first policy).
- **People principles**: Radically transparent, always improving, reliably clutch (go‑above‑and‑beyond), people first – values strongly emphasised in internal culture.

## Sources
1. [clutch.ca/about](https://www.clutch.ca/about) – Company overview, mission, key stats ($1.7B paid, 95,000+ cars, 650+ employees)
2. [clutch.ca/careers](https://www.clutch.ca/careers) – Perks, values, engineering culture, employee count (450), annual revenue ($700M reported; note discrepancy with Wikipedia’s C$320M for 2024)
3. [boards.greenhouse.io/clutch](https://boards.greenhouse.io/clutch) – Current job openings, description of teams, investor list
4. [en.wikipedia.org/wiki/Clutch_(company)](https://en.wikipedia.org/wiki/Clutch_(company)) – History, funding rounds, revenue (C$320M in 2024), valuation, employee count (~510 in 2025), recognition
5. [ca.linkedin.com/company/clutch-canada](https://ca.linkedin.com/company/clutch-canada) – Company LinkedIn page (headcount, location, industry)

## Other roles at Clutch Technologies Inc.

- [Licensed Automotive Technician (Evening Shift)](https://feeny.ai/job/licensed-automotive-technician-evening-shift-clutch-technologies-inc-mississauga-cwwk9hq2n5ad) — Mississauga, Canada
- [Brand Manager](https://feeny.ai/job/brand-manager-clutch-technologies-inc-toronto-26ct8p2fc417) — Toronto, Canada
- [Vehicle Inspector](https://feeny.ai/job/vehicle-inspector-clutch-technologies-inc-etobicoke-ontario-qdp3fqx5nw0a) — Etobicoke Ontario, Canada
- [Chief of Staff](https://feeny.ai/job/chief-of-staff-clutch-technologies-inc-toronto-pbjm5kp9t4gb) — Toronto, Canada
- [Vehicle Inspector](https://feeny.ai/job/vehicle-inspector-clutch-technologies-inc-mississauga-sz9fsrxh0w3y) — Mississauga, Canada
- [Licensed Automotive Service Technician](https://feeny.ai/job/licensed-automotive-service-technician-clutch-technologies-inc-mississauga-25n2fxqngcvz) — Mississauga, Canada
- [Parts Associate](https://feeny.ai/job/parts-associate-clutch-technologies-inc-mississauga-v644jbjphxw4) — Mississauga, Canada
- [Vehicle Detailer](https://feeny.ai/job/vehicle-detailer-clutch-technologies-inc-etobicoke-ontario-89b8q7cayz63) — Etobicoke Ontario, Canada
- [Vehicle Inspector (Evening Shift)](https://feeny.ai/job/vehicle-inspector-evening-shift-clutch-technologies-inc-mississauga-xbanwgz78x7k) — Mississauga, Canada
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-clutch-technologies-inc-toronto-47bgc0n770fy) — Toronto, Canada