---
title: 'Retail Associate at Lola Blankets'
canonical: 'https://feeny.ai/job/retail-associate-lola-blankets-new-york-39ygs1gaer5x'
type: 'job'
last_seen: '2026-09-07'
---

# Retail Associate at Lola Blankets

- **Company:** Lola Blankets
- **Location:** New York, NY
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/lolablankets/jobs/4324983009

## Job description

## About Lola Blankets

Lola Blankets was founded in 2021 by brothers Tommy and Will Higham in honor of their mother, Amy. While living with breast cancer, Amy found comfort in one thing: a soft, faux fur blanket. Before she passed, she gave one to each of her children, so they'd feel her love even when she couldn't be there. In 2021, Tommy and Will turned that gift into a company built on the same comfort and care.

We design the world's softest blankets, and a home lifestyle collection to match: pillows, pet accessories, candles, and more. Every piece is made to feel like an heirloom, not a throw. We're premium by design and precise about quality, because comfort deserves the same craft as anything else you'd invest in for your home.

Join Us in SoHo

This September, Lola opens its first-ever retail store in SoHo. We're looking for retail associates with real selling experience, a deep love for the Lola brand, and the ability to bring that same warmth and confidence to life in person, for every customer who walks through the door.

As a Retail Associate, you're on the floor every day bringing Lola's story to life for our customers: forging connections, sharing product knowledge, and creating an experience that feels as premium as the product itself. This is a founding role at our first store, and the energy and care you bring will help set the standard for every Lola store that comes after it.

## What You’ll Get to Do

Create an Unforgettable Customer Experience

- Welcome every customer and make sure their experience is the best it can be
- Get the product into customers’ hands and provide honest, knowledgeable feedback on fabrics, collections, and styling for the home
- Forge lasting relationships with customers and engage with them about product details, new product launches
- Be knowledgeable about what’s new and what’s selling well, upcoming replenishments and events, and share this with the customer

Be the Business

- Support the team in achieving store sales goals
- Seek new product knowledge in the broader fashion and home landscape to serve as an expert for the customer
- Contribute to store projects while keeping the focus on customer experience
- Flag inventory needs to the Floor Leads, Assistant Store Manager, or Store Manager

Store Care Operations

- Support daily maintenance of the store; including restocking product, maintaining visual merchandising to Lola’s editorial standards, and cleaning
- Follow store protocol and safety standards during opening and closing
- Adhere to your scheduled shifts and role responsibilities at all times

## Qualifications

- 1+ years of retail or customer-facing sales experience
- A real connection to the Lola brand and story, and enthusiasm for sharing it with customers
- Available for full-time or part-time hourly shifts as scheduled by the Store Manager, including some evenings and weekends
- Reliable and punctual, adhering to scheduled shifts
- Ability to develop relationships with customers and colleagues
- A customer service expert; You create experience and develop relationships with customers, embrace the social aspect of sales and the ability to positively and proactively handle customer concerns
- Ability to prioritize multiple tasks in a fast-paced environment
- Ability to quickly learn new procedures and processes
- Strong organizational and follow-through skills
- Excellent communication and interpersonal skills
- High level of ownership, accountability, and initiative
- Eager to develop new skills and responsive to feedback

## What We Offer

- Competitive hourly pay (range between $22 - 25 based on experience level)
- Employee discount
- Opportunities for career growth

## About Lola Blankets

## Company Overview
- **One-liner**: Lola Blankets is a design-driven, direct-to-consumer (DTC) brand that creates luxury faux-fur blankets, aiming to deliver "life-changing softness" while supporting breast cancer patients through donations and community initiatives.
- **Entity Type**: Private
- **Headquarters**: Beverly Hills, California, United States
- **Founded**: 2021
- **Founders**: Tommy Higham and Will Higham

## Core Business
- **Primary Industry**: Textile Manufacturing / Consumer Home Goods & Lifestyle Products
- **Target Customers**: B2C (direct-to-consumer), primarily individuals passionate about home comfort, luxury, and fashion-forward design (referred to by the brand as "the details of life"). Also conducts B2B bulk/corporate sales.
- **Mission/Purpose**: To provide "life-changing softness" with a life-changing impact. A core part of their mission is giving back to the cancer community, donating to the Huntsman Cancer Institute and other charities in honor of their mother, Amy Higham.

## Products & Services
- **[Lola Blankets — The Core Product]**: Luxury faux-fur blankets, pillows, and throws. The brand is known for its exceptionally soft fabric and vibrant, fashion-forward colors. The product line also includes apparel, accessories, and candles.
- **[Casa de Lola]** A physical creative retreat and brand experience ("the soft spot of the desert") designed for creators and influencers to slow down and reset, serving as an extension of the brand's lifestyle.
- **[Blankets for the Brave]** A program that provides blankets to breast cancer patients through the Huntsman Cancer Institute, honoring the brand's founding story and commitment to giving back.

## Market Standing
- **Valuation/Funding**: Not publicly available. The company is privately held and growing quickly without public funding rounds.
- **Key Metric — Total Funding**: Not publicly available. The company appears to be privately funded or bootstrapped and is currently profitable enough to scale rapidly.
- **Notable Investors & Partners**: No institutional investors publicly listed. Key executive hires include leaders from *birddogs*, *McKinsey & Company*, and *Teva Pharmaceuticals*. Strategic partners include the Huntsman Cancer Institute.
- **Growth Signals**: Extremely high growth trajectory. Notable data points include **+200% headcount growth year-over-year**, currently employing 36 people. Web traffic has seen +517.4% yearly growth, with a strong digital DTC presence. They have a physical branded space ("Casa de Lola") and have taken activations to major events like Coachella.

## Competitive Advantages
- **Powerful Brand & Origin Story**: A deeply resonant story of honoring the founders' mother, Amy Higham, which drives brand loyalty and a meaningful corporate giving mission (Huntsman Cancer Institute).
- **"Luxury-for-Everyone" Positioning**: They have captured a trend of combining high-fashion, design-forward aesthetics with the comfort/décor category, successfully positioning themselves as a lifestyle brand, not just a blanket company.
- **High Rapid Growth & Brand Momentum**: Demonstrating very strong DTC flywheel with massive traffic growth, high social engagement, and a successful influencer/creator strategy.

## Strategic Focus
- **Retail & Channel Expansion**: Actively hiring for a *Retail Marketing Manager* and a *Bulk/Corporate Sales Account Executive*, indicating a push into physical retail and B2B wholesale.
- **Product Diversification**: Hiring for multiple *Product* and *Merchandising* roles (including a *Color & Print Designer*, *Production Manager*, and *Product Development Manager*) suggests an aggressive expansion of the product line.
- **Brand Experience & Community**: Building out physical experiences ("Casa de Lola") and deepening their creator/influencer network to stay at the forefront of lifestyle marketing.
- **Technology & Operations**: Growing the tech team with a *Senior Digital Product Manager* and *Operations Technology and Systems Engineer*, signaling a move to invest in internal digital tools and scale operations.

## Why Work Here
- **High-Growth Environment**: A genuinely fast-growing company (headcount up 200% YoY) that offers massive "ride the rocket" experience. This translates to great opportunities for career growth and taking on significant responsibility early.
- **Strong Culture & Values**: They explicitly list their values as "Dream Big," "Commit to Excellence," and "Have Fun." Employees consistently cite working with "obsessive attention to detail" in a creative, supportive atmosphere.
- **Robust Benefits & Perks**: Offers a strong package for a fast-growing startup: **21 PTO days + Federal holidays**, full health benefits, a 401(k) plan, **16 weeks of paid parental leave for birth parents** (and 8 weeks for non-birth parents), a "Lola Summer vacation" perk, and 50% off Lola Blankets for friends and family.
- **Remote & Hybrid Flexibility**: Roles are a mix of Remote, New York, and Utah-based. They support flexible work arrangements.
- **Mission-Driven Work**: The opportunity to work for a brand with a core "give back" mission (Huntsman) makes the work feel meaningful beyond the product.

## Sources
1. [lolablankets.com](https://lolablankets.com/pages/careers)
2. [LinkedIn - Lola Blankets](https://www.linkedin.com/company/lola-blankets)
3. [Greenhouse - Lola Blankets Careers](https://job-boards.greenhouse.io/lolablankets)
4. [Greenhouse - Job Posting (Influencer Manager)](https://job-boards.greenhouse.io/lolablankets/jobs/4132176009)
5. [Greenhouse - Job Posting (Sys & Integration Manager)](https://job-boards.greenhouse.io/lolablankets/jobs/4212055009)

## Other roles at Lola Blankets

- [Color & Print Designer](https://feeny.ai/job/color-print-designer-lola-blankets-new-york-3ny0cw0ny6dc) — New York, NY
- [Director of Emerging Categories & Markets](https://feeny.ai/job/director-of-emerging-categories-markets-lola-blankets-new-york-ksge6yjdwet5) — New York, NY
- [Sample Coordinator](https://feeny.ai/job/sample-coordinator-lola-blankets-utah-ahgsf0fk5zfd) — Utah
- [Director of Consumer Insights & Marketing Science](https://feeny.ai/job/director-of-consumer-insights-marketing-science-lola-blankets-new-york-2tsx779pm9ke) — New York, NY
- [Director of GTM and Campaign Planning](https://feeny.ai/job/director-of-gtm-and-campaign-planning-lola-blankets-new-york-eqeq924jq9nt) — New York, NY
- [Accounting Manager](https://feeny.ai/job/accounting-manager-lola-blankets-remote-ys9hpywsw2s0)
- [Director of Commercial Operations](https://feeny.ai/job/director-of-commercial-operations-lola-blankets-new-york-thj2h0v49k4v) — New York, NY / Salt Lake City, UT / Los Angeles, CA / Austin, TX
- [Inventory & Logistics Coordinator](https://feeny.ai/job/inventory-logistics-coordinator-lola-blankets-new-york-sbdp56f6s14d) — New York, NY
- [Retail Associate](https://feeny.ai/job/retail-associate-feverup-new-york-21bwzes440ab) — New York, NY
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