---
title: 'Retail Banking Specialist - San Diego, CA Branch at Monet Service, Inc'
canonical: 'https://feeny.ai/job/retail-banking-specialist-san-diego-ca-branch-monet-service-inc-san-diego-v06h4cy26qeg'
type: 'job'
last_seen: '2026-09-13'
---

# Retail Banking Specialist - San Diego, CA Branch at Monet Service, Inc

- **Company:** Monet Service, Inc
- **Location:** San Diego, CA
- **Compensation:** $57k–$64k
- **Posted:** 2026-08-03
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/monetserviceinc/jobs/4351479009

## Job description

Come join our thriving retail banking team and bring your passion for great customer service! Retail Banking Specialists are part of a small, vital, hands-on team who provide exceptional frontline service and support to our current and prospective customers. In this essential role for Monet Bank (operating under the Beal Bank Texas charter), you will ensure all bank policies, procedures and regulatory compliance are adhered to on a daily basis through effective communications, strong product knowledge and a friendly, responsive approach. Rather than focus on sales goals, the Bank is known for our competitive rates, secure growth and great service.

This position is based at Monet Bank’s San Diego, CA location.

Essential Job Duties & Responsibilities (Include but are not limited to):

- Process a variety of customer transactions accurately and efficiently in accordance with bank policies, procedures and regulations, including the opening, servicing and closing of all account products (CDs, Money Market, Statement Savings and Retirement Accounts)
- Required participation in Community Reinvestment Act (CRA) activities by volunteering during business hours with qualifying organizations, ensuring all mandatory monthly metrics for the branch are met
- Conduct teller transactions such as cashing checks, processing deposits and withdrawals, issuing Monetary Instruments, placing stop payments, etc.
- Enhance the overall customer satisfaction and the professional reputation of the Bank by warmly greeting, engaging and developing good professional relationships with customers
- Perform opening, closing and other branch duties
- Balance cash drawer and assist with cash vault balancing
- Open and process incoming mail
- Complete logs, reports and control checks while maintaining a neat and organized work area
- Answer incoming phone calls, address customer questions and concern and escalate any problems or disputes to appropriate internal resources for resolution
- Image documents and performing quality control checks
- Practice branch security procedures and protect customer confidentiality and privacy

Qualifications (Education, Experience, Computer Skills, Certifications, Etc.):

- Prior experience as a teller or new account representative preferred
- Minimum 2-4 years customer service experience
- High School diploma or equivalent required
- Professional appearance and demeanor
- Proficiency with 10 key touch, Microsoft Office and knowledge of or the ability to quickly learn banking software applications
- Demonstrated good attendance and punctuality
- Strong attention to detail with high concern for data accuracy
- Customer service orientation with effective problem-solving and ability to maintain composure and a positive attitude when interacting with customers and team members
- Outstanding listening and interpersonal communication skills, both written and verbal
- Knowledge of or ability to quickly learn banking products, services, policies, procedures and regulatory guidelines
- Critical thinking and decision-making skills
- Excellent organizational skills with proven ability to prioritize and manage multiple projects in a fast-paced environment
- Self-motivated
- Overnight and out of town travel is possible on occasion

Benefits options include:

- Medical, dental and vision coverage
- 401K with company match
- 11 paid holidays
- Accrue up to 17 vacation/sick days per year in your first year on a pro rata basis
- Applicant may be eligible for annual discretionary bonus

No relocation assistance provided.

If you are looking to be a part of a winning team and meet the above requirements, we look forward to hearing from you.

Monet Bank and their affiliates are Equal Opportunity Employers. Monet Bank and their affiliates do not discriminate against any candidate or employee on the basis of race, national origin, color, genetics, sex, marital status, sexual orientation, gender identity, age, disability, pregnancy, religion or religious affiliation, veteran or service member status, or any other characteristic protected by federal, state or local laws.

All applicants have rights under federal employment laws. To view your rights and government notices on the Family Medical Leave Act (FMLA), the Equal Employment Opportunity (EEO) and the Employee Polygraph Projection Act (EPPA), please see the following Department of Labor links: [FMLA](https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf) [EEO](https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) [EPPA](https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf)

Notice to California Residents: Monet Bank and their affiliates may collect personal information about you as part of the job application or employment process. Please see the California Privacy Rights Act Policies at [CPRA Policy](http://www.bealbank.com/CCPA-Policy), [CPRA Policy | CLMG Corp](https://www.clmgcorp.com/cpra-policy), [CPRA | CSG Investments](https://www.csginvestments.com/cpra-policy)  [CPRA Policy |](https://www.brecapital.com/cpra-policy) for details. Annual Salary Range (CA Required) $57,000—$64,000 USD

## About Monet Service, Inc

## Company Overview
- **One-liner**: Monet Bank (Monet Service, Inc.) is a Texas-based community bank owned by billionaire Andy Beal that is repositioning itself as a digital‑asset infrastructure bank.
- **Entity Type**: Private (Subsidiary of Beal Financial Corporation)
- **Headquarters**: Texas, USA [americanbanker.com](https://www.americanbanker.com/news/beal-owned-monet-bank-pivots-towards-digital-assets)
- **Founded**: 1988 (originally Beal Savings Banc) [americanbanker.com](https://www.americanbanker.com/news/beal-owned-monet-bank-pivots-towards-digital-assets)
- **Founders**: Andrew “Andy” Beal [americanbanker.com](https://www.americanbanker.com/news/beal-owned-monet-bank-pivots-towards-digital-assets)

## Core Business
- **Primary industry**: Financial Services – Community Banking / Digital Assets
- **Target customers**: B2C (individuals seeking digital banking) and B2B (enterprises needing digital‑asset infrastructure)
- **Mission statement**: “Modern Money, Made Simple” – with a renewed focus on becoming “the premier digital asset financial institution” [monet.bank](https://www.monet.bank/) | [americanbanker.com](https://www.americanbanker.com/news/beal-owned-monet-bank-pivots-towards-digital-assets)

## Products & Services
- **Digital Banking Platform**: Full‑service online banking including checking, savings, money market accounts, and certificates of deposit (CDs). Features mobile deposit, fund transfers, and real‑time insights. [monet.bank](https://www.monet.bank/)
- **Digital Asset Infrastructure**: Monet Bank is pivoting to provide custody, stablecoin issuance, and other digital‑asset services for institutional clients, leveraging the GENIUS Act regulatory framework. [americanbanker.com](https://www.americanbanker.com/news/beal-owned-monet-bank-pivots-towards-digital-assets)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (privately held)
- **Key Metric**: $5.57 billion in assets and approximately $1.2 billion in capital as of June 2025 (state banking records). [americanbanker.com](https://www.americanbanker.com/news/beal-owned-monet-bank-pivots-towards-digital-assets)
- **Notable Investors/Partners**: Wholly owned by Beal Financial Corporation (and its billionaire owner Andy Beal). No external investors disclosed.
- **Growth Signals**: Rebranded twice in 2025 (XD Bank then Monet Bank) to signal a clear digital‑asset strategy. Headcount grew 7.1% monthly in the past month (21 employees as of mid‑2026). [americanbanker.com](https://www.americanbanker.com/news/beal-owned-monet-bank-pivots-towards-digital-assets) | [linkedin.com](https://www.linkedin.com/company/monetbank)

## Competitive Advantages
- **Backed by a billionaire**: Andy Beal’s deep pockets provide capital stability and long‑term strategic freedom.
- **First‑mover among community banks**: One of the earliest traditional banks to formally embrace digital assets, positioning itself ahead of expected regulatory clarity.
- **Strong capital base**: $1.2 billion in capital against $5.57 billion in assets offers a robust buffer.

## Strategic Focus
- **Digital‑asset infrastructure**: Monet Bank aims to become the go‑to “infrastructure bank” for stablecoins, crypto custody, and related services, particularly in crypto‑friendly Texas.
- **Regulatory alignment**: Actively preparing to offer stablecoin services under the GENIUS Act, with the FDIC and OCC creating clearer rules for digital assets. [americanbanker.com](https://www.americanbanker.com/news/beal-owned-monet-bank-pivots-towards-digital-assets)
- **Talent expansion**: Currently hiring for operational, accounting, and HR roles, suggesting a scaling phase. [greenhouse.io](http://job-boards.greenhouse.io/monetserviceinc)

## Why Work Here
- **Small, agile team**: With only 21 employees, new hires can have outsized impact and work directly with senior leadership. [linkedin.com](https://www.linkedin.com/company/monetbank)
- **Culture of ownership and collaboration**: The company emphasizes “everyone leads,” open communication, and shared responsibility. [monet.bank](https://www.monet.bank/about)
- **Cutting‑edge domain**: Opportunity to work at the intersection of traditional banking and digital assets, a rapidly evolving sector.
- **Equal Opportunity Employer**: Committed to diversity, including disability/veterans. [linkedin.com](https://www.linkedin.com/company/monetbank)
- **Work policy**: Not explicitly disclosed; given the small team and role types (e.g., Personal Banker), likely office‑based in Texas.

## Sources
1. [Greenhouse Job Board – Monet Service, Inc](http://job-boards.greenhouse.io/monetserviceinc)
2. [Monet Bank Official Website](https://www.monet.bank/)
3. [Monet Bank About Page](https://www.monet.bank/about)
4. [Monet Bank LinkedIn Profile](https://www.linkedin.com/company/monetbank)
5. [American Banker – Beal-owned Monet Bank pivots towards digital assets](https://www.americanbanker.com/news/beal-owned-monet-bank-pivots-towards-digital-assets)

## Other roles at Monet Service, Inc

- [Principal Cloud Architect](https://feeny.ai/job/principal-cloud-architect-monet-service-inc-plano-7skmdej3s2ed) — Plano, TX