---
title: 'Retail Operation Specialist - Japan at ARC''TERYX'
canonical: 'https://feeny.ai/job/retail-operation-specialist-japan-arc-teryx-tokyo-00m8y2c0783p'
type: 'job'
last_seen: '2026-09-08'
---

# Retail Operation Specialist - Japan at ARC'TERYX

- **Company:** ARC'TERYX
- **Location:** Tokyo, Japan
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-06-01
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/arcteryx.com/973a45fd-cbda-4b2f-8344-a5dc1be59b0a

## Job description

## Why Arc’teryx

Arc’teryxは「山は私たちを変える（Mountain Transforms Us）」という信念に基づくアウトドアブランドです。山を原点とし、革新とクラフトマンシップを飽くことなく追求しています。山岳環境の中で培われた知識、規律、そして視点は、製品デザインだけでなく、ブランドの伝え方や世界中のコミュニティとのつながり方にも反映されています。 このポジションの役割は、リテールビジネスの動向に合わせて店舗業務効率の最大化を実現することです。主な関係部署と積極的にコミュニケーションを取り、継続的に業務プロセスの評価、分析、改善をビジネス状況に合わせて提供することが求められます。そのため、高いコミュニケーション能力が求められ、会社の基準に沿ったオペレーションの構築、新たなプロセスの導入に貢献されることを期待されます。

## Key Capabilities

各チームの協力を得て、売上分析に必要なレポートを作成し売上最大化に向けてサポートする。 リテールチーム、様々な部署とのコミュニケーションの中心となり、効果的に連携が取れるための役割を担う。 ファイナンスチームやITチームと協力し、レジ、在庫管理、免税手続きなどストアオペレーションの問題を解決し、業務の効率化を図る。 定期的に店舗を訪問し、District Managerと連携しながらオペレーションを評価・改善する。 店舗運営に必要なシステム（POS、SAP、トラフィックカウンターなど）をよく理解し、スタッフが適切に使用できるよう状況に応じてオペレーションを改善する。 ショッパーやギフト資材の出荷動向を分析し適正在庫を運営。 新店、移設等の店舗設営が効率よく進められるようプランし、必要なオフィス家具、備品、資材等を手配。 ストック内の整備、 MDチームと協力し店舗在庫を最適化、会社の基準に合わせて棚卸を実施。 ストアメンテナンス（清掃、補修）の手配、進捗管理。 オペレーション最適化に必要な各種ガイドラインやマニュアルの作成。 請求書処理、各種申請書の手続きなど多岐にわたるアドミニストレーション業務。 Candidate Requirements 各部署、店舗スタッフと良好な関係を築くための卓越したコミュニケーション能力 リテールビジネスを理解し、ビジネス状況に合わせた提案ができる強い分析能力 優れたPCスキル：Microsoft Excel（Vlookup、ピボットなど）、Word、 PowerPoint マルチタスクに対応できるタイムマネジメント力、自己管理能力 タスク細部への配慮と、優れたフォローアップ能力 オペレーション改善のため自ら積極的に業務に取り組める姿勢

## Preferred skills

小売業（オフィスまたは店舗）でストアオペレーション、または営業サポートの経験３年以上 英語に抵抗がない方（一部のシステムが英語表記のため）

## Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through.

## About ARC'TERYX

## Company Overview
- **One-liner**: Arc’teryx designs and manufactures premium technical outdoor apparel, equipment, and footwear for mountain athletes and outdoor enthusiasts.
- **Entity Type**: Private – owned by Amer Sports Canada, Inc. (subsidiary of Amer Sports, which is privately held by a consortium led by ANTA Sports)
- **Headquarters**: North Vancouver, British Columbia, Canada
- **Founded**: 1989
- **Founders**: Founded by a crew of Vancouver-based climbers (specific individuals not publicly named)

## Core Business
- Primary industry: Apparel & Fashion – technical outdoor gear and apparel
- Target customers: B2C – mountain athletes, climbers, trail runners, hikers, and outdoor enthusiasts (from pros to weekend warriors)
- Mission/purpose: “Leave It Better” – a commitment to designing for a better future, reducing environmental impact, and making the outdoors accessible to everyone.

## Products & Services
- **Technical Apparel**: Jackets (e.g., Alpha SV, Atom), pants, baselayers, and mid-layers for climbing, skiing, and alpine use.
- **Footwear**: Hiking, trail running, and approach shoes designed for mountain terrain.
- **Packs & Harnesses**: Backpacks, climbing harnesses (the company’s original product), and other load-carrying gear.
- **Accessories**: Beanies, gloves, and other outdoor essentials.
- **Services**: In-store product repair and maintenance (Arc’teryx ReBIRD™), gear rental (select locations), and a loyalty/recognition program (Arc’Adventure).

## Market Standing
- **Valuation/Market Cap**: Not publicly available. Arc’teryx is a subsidiary of Amer Sports, which was acquired in 2019 by a consortium led by ANTA Sports; no separate valuation is disclosed.
- **Key Metric**: Retail presence in over 2,400 locations worldwide; global brand with company-owned stores across North America, Europe, China, and Asia Pacific.
- **Notable Investors/Partners**: Parent company Amer Sports (privately held); key partners include athletes, guides, and outdoor industry organizations.
- **Growth Signals**: Continued expansion into new international markets (e.g., China Mainland and Asia Pacific); growing direct-to-consumer retail network; investment in sustainability initiatives and manufacturing capacity (ARC’One facility in New Westminster, BC).

## Competitive Advantages
- **Design & Testing**: Utilizes athlete and guide feedback loops and in-situ testing in the Coast Mountains of British Columbia to refine products under extreme conditions.
- **Innovation Leadership**: Industry-leading technologies like Gore-Tex Pro laminates, WaterTight™ zippers, and advanced seam construction.
- **Heritage & Brand Loyalty**: Founded by climbers in 1989; deep credibility among technical mountain athletes and a cult-like following.
- **Sustainability Commitment**: Absolute emissions reduction targets aligned with the Paris Agreement (1.5°C) and a Circular Economy program (ReBIRD repair/reuse).

## Strategic Focus
- **Sustainability**: Reducing environmental impact through durable, repairable products and setting science-based carbon targets.
- **Global Growth**: Expanding retail footprint in high-growth regions (Asia Pacific, Europe) while strengthening direct-to-consumer channels.
- **Product Diversification**: Broadening footwear and trail-running lines to capture more of the outdoor active market.
- **Culture & Talent**: Investing in leadership development, equity and inclusion programs, and flexible work models to attract and retain top talent.

## Why Work Here
- **Culture**: “Leave It Better” mindset; emphasis on curiosity, collaboration, and commitment. Inclusive workplace with Employee Belonging Councils and dedicated EDI team.
- **Work Policy**: Hybrid office model with work-from-home accessibility; headquarters in North Vancouver at the base of a trail network for daily inspiration.
- **Perks & Benefits**:
  - Comprehensive health, dental, and vision plans.
  - 401K/RRSP matching and annual incentive bonus.
  - Parental leave program.
  - Arc’Adventure employee recognition program (all-expenses-paid outdoor trip for a week).
  - Learning and development programs (leadership development, skill-building).
  - Onsite amenities at ARC’One manufacturing hub (gym, free shuttle, cultural celebrations, ESL courses).
- **Engineering/Creative Culture**: Close collaboration between designers, athletes, and makers for rapid iteration; human-centred design approach.

## Sources
1. [linkedin.com](https://linkedin.com/company/arc-teryx-equipment-inc-)
2. [arcteryx.com](https://arcteryx.com/us/en/explore/whoweare)
3. [arcteryx.com](https://arcteryx.com/us/en/careers/corporate-opportunities)
4. [arcteryx.com](https://arcteryx.com/gb/en/careers)
5. [jobs.lever.co](https://jobs.lever.co/arcteryx.com?workplacetype=hybrid)

## Other roles at ARC'TERYX

- [Manager, Guest Services - Korea](https://feeny.ai/job/manager-guest-services-korea-arc-teryx-goyang-mwzd1pcmfyjt) — Goyang, South Korea
- [Director, Direct To Consumer (DTC) Planning & Allocations - North America (NAM)](https://feeny.ai/job/director-direct-to-consumer-dtc-planning-allocations-north-america-nam-arc-vkrnxhp6wqbp) — North Vancouver, Canada
- [Specialist, Omnichannel - Digital Experience NAM](https://feeny.ai/job/specialist-omnichannel-digital-experience-nam-arc-teryx-north-vancouver-gnyswywk2z1a) — North Vancouver, Canada
- [Account Services Coordinator (Temporary - 7 Months)](https://feeny.ai/job/account-services-coordinator-temporary-7-months-arc-teryx-north-vancouver-ha6fwggppgs6) — North Vancouver, Canada
- [Lead - Full Time](https://feeny.ai/job/lead-full-time-arc-teryx-new-york-4rwps26d843d) — New York, NY
- [Product Guide](https://feeny.ai/job/product-guide-arc-teryx-park-city-psa0dmeymawf) — Park City, UT
- [Lead - Full Time](https://feeny.ai/job/lead-full-time-arc-teryx-seattle-thdhm52dney2) — Seattle, WA
- [Lead](https://feeny.ai/job/lead-arc-teryx-edmonton-2ma5mztsa06t) — Edmonton, Canada
- [Talent Development Coordinator - Temporary (4 months)](https://feeny.ai/job/talent-development-coordinator-temporary-4-months-arc-teryx-north-vancouver-a0pq9wgke0e7) — North Vancouver, Canada
- [Travel Program Lead - Temporary (6 month contract)](https://feeny.ai/job/travel-program-lead-temporary-6-month-contract-arc-teryx-north-vancouver-d498nyhrtdf5) — North Vancouver, Canada