--- title: 'Retail Sales Associate, Boston at Brooks Running' canonical: 'https://feeny.ai/job/retail-sales-associate-boston-brooks-running-boston-pvkhznj4s2s5' type: 'job' last_seen: '2026-09-07' --- # Retail Sales Associate, Boston at Brooks Running - **Company:** Brooks Running - **Location:** Boston, MA - **Employment:** part-time - **Work type:** onsite - **Posted:** 2026-07-06 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/brooksrunning/34aea752-9e44-4baa-8706-6dbed86f6552 ## Job description Who We Are: At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line. Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation. Our brand values help bond us together and drive our success: Runner First We act in the best interest of the runner Word is Bond We do what we say we’ll do Champion Heart We give our all in everything we do There is no “I” in Run We stay generous with our humanity Keep Moving We find ways to move every day, because joy is kinetic! We welcome everyone from every walk of life looking to inspire others through the power of movement - because we’re all moving towards something. Let’s run there. Your Job: As a Retail Sales Associate at Brooks, you play a critical role in delivering the premium shopping experience retail customers expect. You bring energy, product knowledge, and outstanding service to every interaction – helping retail customers feel welcome, supported, and confident in their product selections. You support retail store operations through merchandising, stocking, cashiering, and maintaining an organized retail sales floor. You are a storyteller, problem solver, and brand ambassador that helps make every visit the best part of the customer’s day. Your Responsibilities: •Create a welcoming, inclusive, energetic, and fun environment that elevates the Brooks brand; from greeting to checkout. •Deliver premium personalized customer service through active listening, behavioral awareness, storytelling, and expert product education for customers of all athletic abilities. •Develop a strong understanding of runners and those aspiring to be active, to build authentic relationships with our customers. •Guide customers in selecting the right footwear, apparel, and accessories; support fitting and gait analysis service as trained. •Recognize appropriate opportunities to understand and solve for secondary customer needs. •Stay up to date on all product technologies, features, and benefits. •Be a fit expert by becoming proficient in the Brooks fit process for footwear, apparel, and bras. •Maintain readiness through daily merchandising, cleaning (including floors, bathrooms, etc.), organization, and sales floor stock replenishment. •Participate in inventory processes, including receiving, counting, and stocking back-of-house inventory. •Accurately perform POS transactions. •Support store events and activations as needed. •Communicate effectively with store leadership and teammates to support store goals. •Demonstrate regular, dependable attendance and contribute to a positive team culture. •Perform other duties as assigned by store leadership. Qualifications: •1+ years of relevant retail experience preferred •Availability to work two to three shifts a week, including evenings and weekends •Moderate computer proficiency and ability to quickly learn new computer programs •Accurate POS and inventory counting abilities •Ability to lift up to 50 lbs. and stand for extended periods •Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company and with customers •Excellent verbal and written communication skills, demonstrating effective listening through concise, clear verbal and written communication •Keen attention to detail in executing tasks while understanding broader store and business needs •Passionate participation in Brooks’ sports activities a plus, overridden by the ability to understand and empathize with the runner in order to develop loyal, engaging relationships with our customers and the Brooks community •Embraces and lives the Brooks values! Compensation: The pay range for this position is $17.90 - $23.99 per hour. Base pay offered will vary depending on job-related knowledge, skills, and experience. Other: Brooks is proud to offer a robust benefits package to our employees and their families! Benefits- including a 401K Savings Plan and match, and transportation assistance. Bonus- In addition to base pay, Brooks employees may also be offered an annual bonus based on company performance. Paid Time Off- Brooks offers three paid holidays and paid sick leave. Part-time employees consistently working more than 20 hours per week will also accrue PTO and receive parental leave. Perks- including product discounts and giveaways, employee recognition, and fitness discounts At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors. ## About Brooks Running ## Company Overview - **One-liner**: Brooks Running designs and manufactures premium running footwear, apparel, and accessories for runners of all levels, rooted in motion science and engineering. - **Entity Type**: Private (subsidiary of Berkshire Hathaway Inc.) - **Headquarters**: Seattle, Washington, United States - **Founded**: 1914 - **Founders**: John Brooks (founder of Brooks Shoe Manufacturing Co.) ## Core Business - **Primary industry**: Retail / Athletic Apparel & Footwear - **Target customers**: B2C (runners and fitness enthusiasts) and B2B (retail partners) - **Mission**: To create gear and experiences that take people to the place that makes them feel more alive – whether it’s a headspace, a feeling, or a finish line. ## Products & Services - **Running Shoes**: Performance road and trail shoes (e.g., Ghost, Glycerin, Adrenaline, Launch, Catamount) - **Apparel**: Men’s and women’s running apparel – shorts, tops, jackets, tights – designed for performance and fit - **Accessories**: Socks, hydration, and other running gear - **Brooks Trailhead**: Flagship retail store at Seattle HQ offering gait analysis and personalized fittings - **BlueLine Lab**: Rapid prototyping and innovation lab for footwear technology development ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Annual revenue of USD 1.2 billion (LinkedIn, 2025) - **Notable Investors/Partners**: Berkshire Hathaway Inc. (parent company) - **Growth Signals**: 1,221 employees (+11.1% YoY, +175 people); expanded Seattle campus with a second building in 2024; sold in over 50 countries; strong LinkedIn follower growth (+20.3% YoY) ## Competitive Advantages - **Run science focus**: In-house biomechanics research and athlete feedback drive product innovation - **Brand loyalty**: Strong reputation among serious runners; “Runner First” philosophy - **Financial stability**: Backed by Berkshire Hathaway, providing long-term investment capacity - **Sustainability**: LEED-certified HQ with proven energy and water efficiency targets - **Integrated design**: Close collaboration between Seattle and Asia teams for rapid development ## Strategic Focus - Continue investing in performance innovation and sustainability - Expand global presence, particularly in APAC (e.g., Senior Apparel Merchandising Manager, APAC) - Strengthen direct-to-consumer channel and digital experience - Advance corporate responsibility goals: “everyone who wants to run is welcome to run, and everyone who runs has a place to do it” ## Why Work Here - **Culture**: Values include “Runner First,” “Word is Bond,” “Champion Heart,” “There’s No ‘I’ in Run,” and “Keep Moving.” Inclusive environment where you don’t need to be a runner. - **Hybrid/Remote**: Hybrid model – at least 3 days per week in the Seattle office. Other locations: Whitestown (IN), Burnaby (BC), Amsterdam. - **Benefits**: Comprehensive medical/dental/vision, 401(k) with company match, five weeks PTO, 11 paid holidays, paid parental leave, annual bonus, deeply discounted Brooks merchandise and industry discounts, yearly fitness stipend. - **Engineering & Innovation**: Work in the BlueLine Lab, collaborate with biomechanics scientists, and contribute to cutting-edge footwear/apparel development. - **Internship**: Sprintern Program – US-based summer internship for early career talent. ## Sources 1. [Brooks Running - Our Company](https://www.brooksrunning.com/en_us/Meet-Brooks/our-company/) 2. [Lever Careers Page](https://jobs.lever.co/brooksrunning/) 3. [LinkedIn Company Page](https://linkedin.com/company/brooks-running-company) 4. [Brooks Careers North America](https://www.brooksrunning.com/en_us/meet-brooks/careers/north-america/) 5. [Indeed Company Profile](https://www.indeed.com/cmp/Brooks-Running-1/about) ## Other roles at Brooks Running - [Senior Manager, Commercialization, Asia](https://feeny.ai/job/senior-manager-commercialization-asia-brooks-running-ho-chi-minh-city-n3njy2r7pv5z) — Ho Chi Minh City, Vietnam - [Associate Apparel Designer](https://feeny.ai/job/associate-apparel-designer-brooks-running-seattle-dgbxyhf55pc9) — Seattle, WA - [Retail Business Analyst](https://feeny.ai/job/retail-business-analyst-brooks-running-seattle-zsv9gwzysgqg) — Seattle, WA - [Senior Apparel Innovation Designer, Advanced](https://feeny.ai/job/senior-apparel-innovation-designer-advanced-brooks-running-seattle-qq5t7jgndng7) — Seattle, WA - [Designer II, Innovation Footwear Design](https://feeny.ai/job/designer-ii-innovation-footwear-design-brooks-running-seattle-q9pc7yd9pm7q) — Seattle, WA - [Footwear Innovation Developer II, Racing Footwear](https://feeny.ai/job/footwear-innovation-developer-ii-racing-footwear-brooks-running-seattle-fawpqwnmkrac) — Seattle, WA - [M3 Functional Analyst - EMEA](https://feeny.ai/job/m3-functional-analyst-emea-brooks-running-amsterdam-95kpy9q9twrb) — Amsterdam, Netherlands - [HR Business Partner EMEA - French or German Speaking (7 months contract)](https://feeny.ai/job/hr-business-partner-emea-french-or-german-speaking-7-months-contract-brooks-y8c2a8dp6b71) — Amsterdam, Netherlands - [Manufacturing Engineer, Asia](https://feeny.ai/job/manufacturing-engineer-asia-brooks-running-hai-phong-6nd8wh0dzpn9) — Hai Phong, Vietnam - [Senior Industrial Engineer, Asia](https://feeny.ai/job/senior-industrial-engineer-asia-brooks-running-hai-phong-8ek452xrdskp) — Hai Phong, Vietnam