---
title: 'Retail Store Manager I, Encino, #491 at Gopuff'
canonical: 'https://feeny.ai/job/retail-store-manager-i-encino-491-gopuff-encino-en8v1pv5p7s1'
type: 'job'
last_seen: '2026-09-07'
---

# Retail Store Manager I, Encino, #491 at Gopuff

- **Company:** Gopuff
- **Location:** Encino, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/gopuff/417d1124-2d6e-4a5f-aa16-7b005fa9e1df

## Job description

The Store Manager motivates and inspires the team to achieve store productivity goals. They will do this by analyzing business and market trends as well as historical data to create strategies to drive top line sales. They will lead a team including Assistant Manager, Head Clerks, Receiving Manager, and Sales employees; as well as manage payroll budgets and store controlled expenses to ensure the store's contribution is on target.

## What We Offer

- Medical/Dental/Vision Insurance (for full-time employees)
- 401(k) Retirement Savings Plan
- 25% employee discount & FAM Membership
- Vacation and Sick Time for eligible employees
- EAP through AllOne Health (formerly Carebridge)

## Key Roles and Responsibilities

- Assumes overall responsibility for the store
- Consistently creates a welcoming environment for the customer by greeting and assisting and well as quickly responding to customer inquiries and needs
- Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers
- Maintains a strong leadership presence in store, while ensuring that all customers receive exceptional service
- Ensures company standards are met for store and associate appearance at all times
- Prioritizes, plans, and adjusts schedules as necessary to maximize sales
- Consistently reviews payroll, ensuring appropriate staff levels at all times
- Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions in a timely manner
- Coaches team in the moment, providing consistent and constructive feedback
- Utilizes company tools to diagnose opportunities and develops action plans to improve performance
- Ensures staff is trained and knowledgeable in customer service, merchandise and operations
- Manages and assesses staff performance through consistent feedback, coaching, developmental plans, and performance appraisals
- Forecasts/reforecast business, focusing on productivity to meet sales goals
- Enforce all company policies and procedures, including health, safety, and security
- Manages store controlled expenses to budget, identifying opportunities to increase contribution
- Manages and controls shrink
- Regularly communicates with District Manager to discuss strengths, opportunities, and trends in business
- Identifies opportunities to drive traffic into the store through community events (weddings, parties, etc.)
- Partner with corporate office personnel to increase sales, drive/promote merchandise categories, and expand markets
- Creates customer loyalty and creates relationships within local community
- Ensures all pricing, signage, and displays are correct at all times
- Receives regular vendor deliveries and stock sales floor in a timely manner
- Responsible for monitoring inventory stock levels

## Skills Required

- Financial and Business Acumen: Ability to evaluate financial and business indicators and translate data into actionable information to drive results
- Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions
- Relationship Management: Able to build constructive and effective relationships
- Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
- Influencing and Negotiation: Can present ideas and directions that lead others to action
- Planning and Priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals. Possess strong organizational and time management skills
- Demonstrates strong listening, written and oral communication skills

## Qualifications

- 3-5 years experience in retail store management
- Strong verbal and written communications skills
- Must be an excellent organizer and problem solver with strong project management skills
- Possess strong interpersonal skills to communicate with confidence to both internal and external customers

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

## About Gopuff

## Company Overview
- **One-liner**: Gopuff is an on-demand delivery service that delivers everyday essentials—including snacks, drinks, household items, OTC medications, and alcohol—from local micro-fulfillment centers in as fast as 15 minutes.
- **Entity Type**: Private (Series H funded; total funding $3.7B)
- **Headquarters**: Philadelphia, Pennsylvania, United States
- **Founded**: 2013
- **Founders**: Rafael Ilishayev and Yakir Gola (co-CEOs)

## Core Business
- **Primary industry**: Instant commerce / on-demand delivery (Software Development & Logistics)
- **Target customers**: B2C (consumers needing quick delivery of household essentials), also B2B via advertising platform (Gopuff Ads)
- **Mission/purpose statement**: “Get it fast. Get it done. Get it right.” — offering a relevant and affordable assortment delivered in minutes.

## Products & Services
- **Gopuff App**: Mobile ordering platform for 5,000+ products; delivery in ~15 minutes from local micro-fulfillment centers. (SaaS + logistics)
- **Gopuff Ads**: Advertising platform for brands to reach customers within the app. (Ad tech)
- **Retail Storefronts**: Physical retail locations (e.g., BevMo! and Liquor Barn) acquired and operated as part of the network. (Brick-and-mortar retail)

## Market Standing
- **Valuation/Market Cap**: Not disclosed in search results; total funding $3.7B (latest round: $250M venture round in November 2025 led by Eldridge Industries and Valor Equity Partners).
- **Key Metric**: Annual Revenue ~$1B (from LinkedIn); Total Funding $3.7B.
- **Notable Investors/Partners**: SoftBank Vision Fund (led Series E $750M), Eldridge Industries, Valor Equity Partners; also backed by 7 investors in 2025 round.
- **Growth Signals**: 1,315 employees (+4.6% YoY); operates 250+ facilities in 650+ U.S. cities; expanding in UK and other countries; active job postings trending +6.2% yearly.

## Competitive Advantages
- **Vertically integrated model**: Owns inventory, micro-fulfillment centers, and delivery fleet, enabling faster and more reliable delivery than marketplace aggregators.
- **Proprietary technology**: Optimized logistics and inventory management for 15-minute delivery windows.
- **National infrastructure**: 250+ facilities across the U.S. and presence in the UK, giving scale advantages.

## Strategic Focus
- Continued expansion of micro-fulfillment network and retail footprint (e.g., BevMo! integration).
- Building out advertising revenue stream (Gopuff Ads).
- International growth, particularly in the UK (General Manager for UK appointed).
- Possibly improving operational efficiency and unit economics after rapid growth phase.

## Why Work Here
- **Culture**: Mixed employee reviews — overall rating 2.7/5 on Glassdoor (30% would recommend). Positive mentions of flexible hours, good pay for drivers/operations, and supportive teams. Cons include poor management, lack of breaks, and frequent layoffs.
- **Remote/hybrid policy**: Not explicitly stated; many roles are on-site (retail, warehouse, delivery) but some corporate roles (engineering, product) may be hybrid. Headquarters in Philadelphia.
- **Notable perks**: Flexible scheduling for part-time roles; hourly wages for drivers around $20/hr; software engineer salaries reported at $122K–$172K.
- **Engineering culture**: Technical team includes VP of Product and Engineering, Head of ML & AI (recent departure), and a distributed workforce across 24 countries. Technical roles account for ~2% of headcount.

## Sources
1. [LinkedIn Company Page](https://linkedin.com/company/gopuff)
2. [Indeed Reviews](https://www.indeed.com/cmp/Gopuff?campaignid=mobvjcmp&from=mobviewjob&fromjk=80f666803f1b8c33&tk=1jsktq4mmia5v800)
3. [Glassdoor Reviews](https://www.glassdoor.com/Reviews/Gopuff-Reviews-E926131.htm)
4. [Gopuff Careers Page (Lever)](https://jobs.lever.co/gopuff)
5. [Gopuff Official Site / Careers](https://www.gopuff.com/go/careers)

## Other roles at Gopuff

- [Junior Operations Supervisor](https://feeny.ai/job/junior-operations-supervisor-gopuff-liverpool-1v1myds37e4q) — Liverpool, United Kingdom
- [Junior Operations Supervisor](https://feeny.ai/job/junior-operations-supervisor-gopuff-birmingham-1353-1xfxe9rchghg) — Birmingham 1353, United Kingdom
- [Site Leader I, Cleveland, #396](https://feeny.ai/job/site-leader-i-cleveland-396-gopuff-cleveland-7g709yj96maj) — Cleveland, OH
- [Facilities Coordinator](https://feeny.ai/job/facilities-coordinator-gopuff-aventura-xtkdtndwkak9) — Aventura, FL
- [Site Leader II, Shady Side, #371](https://feeny.ai/job/site-leader-ii-shady-side-371-gopuff-pittsburgh-69wreffd299a) — Pittsburgh, PA
- [Corporate Counsel, Litigation & Employment](https://feeny.ai/job/corporate-counsel-litigation-employment-gopuff-philadelphia-havvazn0g1g2) — Philadelphia, PA
- [Retail Store Manager II, Manhattan Beach, #429](https://feeny.ai/job/retail-store-manager-ii-manhattan-beach-429-gopuff-manhattan-beach-5ek47tnzcf2b) — Manhattan Beach, CA
- [Site Manager, Durham, #79](https://feeny.ai/job/site-manager-durham-79-gopuff-durham-bbg9sedgdgfb) — Durham, NC
- [Site Leader I, Little Italy, #112](https://feeny.ai/job/site-leader-i-little-italy-112-gopuff-chicago-hqy93sr1594t) — Chicago, IL
- [Overnight Barista, Key Holder, Ballard, #523](https://feeny.ai/job/overnight-barista-key-holder-ballard-523-gopuff-ballard-72jevwthtbtb) — Ballard, WA