---
title: 'Revenue Cycle & Claims Operations Manager at Jukebox Health'
canonical: 'https://feeny.ai/job/revenue-cycle-claims-operations-manager-jukebox-health-remote-mthvxq5f7ypv'
type: 'job'
last_seen: '2026-09-07'
---

# Revenue Cycle & Claims Operations Manager at Jukebox Health

- **Company:** Jukebox Health
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-08-13
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/jukeboxhealth/jobs/4369749009

## Job description

At Jukebox Health, our mission is to empower everyone to live safer, healthier, more independent lives at home. We partner with health plans to make homes safer and more accessible for older adults and high-needs populations. We achieve this by combining technology with networks of clinicians, suppliers, and installers to deliver personalized home modifications and environmental supports nationwide. Founded by experienced entrepreneurs, Jukebox Health is a fast growing healthcare services company backed by top venture capital firms like Valtruis and The Home Depot.

Jukebox Health is seeking a hands-on Manager of Revenue Cycle & Claims Operations to build and own our end-to-end claims and billing function.

This person will be responsible for converting completed services and program requirements into accurate, timely claims; managing claim submission, rejections, denials, payer follow-up, payment posting, and reconciliation; and improving the internal processes and systems that support clean claims and predictable collections.

The ideal candidate is both a strong revenue-cycle operator and a process builder. This is not a role for someone who expects to inherit a mature EHR, established billing team, and fully standardized workflows. The successful candidate will be comfortable working across Finance, Operations, Partner Success, clinical teams, and external payers to obtain missing information, resolve issues, and own the outcome from claim readiness through cash collection.

## Key Responsibilities

- Own end-to-end claims and revenue-cycle operations, including claim readiness, submission, rejections, denials, appeals, payer follow-up, payment posting, reconciliation, aging, and collections reporting across Medicaid managed-care, commercial, and other payer programs.
- Build and optimize payer- and program-specific billing workflows, including claim configuration, test claims, provider and rendering setup, coding/modifier requirements, credentialing and linkage readiness, and scalable processes across internal systems, clearinghouses, and payer portals.
- Drive cross-functional execution and accountability by partnering with Operations, Partner Success, Clinical, Product, Data, and Finance to resolve missing data, improve handoffs, eliminate recurring workflow issues, and build a scalable RCM function capable of supporting more than $1M in monthly claims.

## Qualifications

Required

- 7+ years of experience in medical billing, claims operations, or revenue-cycle management
- 3+ years of experience owning or leading a meaningful portion of a revenue-cycle function
- Strong hands-on experience with claim submission, rejections, denials, appeals, payer follow-up, payment posting, and A/R management
- Experience working with Medicaid managed-care plans and complex payer requirements
- Demonstrated ability to configure and launch new payer or program billing workflows
- Experience with billing and rendering-provider structures, NPIs, modifiers, diagnosis codes, procedure codes, authorizations, and timely-filing requirements
- Ability to work effectively without a single fully integrated EHR or mature claims infrastructure
- Strong analytical, organizational, and project-management skills
- Ability to work cross-functionally and hold internal and external stakeholders accountable
- Comfort operating both strategically and tactically in a fast-growing environment
- Strong ownership mindset and focus on measurable collection outcomes

## Preferred

- Experience in occupational therapy, home health, behavioral health, HCBS, value-based care, or other nontraditional provider models
- Experience with provider credentialing, payer enrollment, CAQH, roster management, and provider linkage
- Experience bringing revenue-cycle operations in-house or transitioning between billing vendors
- Experience implementing or optimizing claims-management, practice-management, clearinghouse, or RCM technology
- Familiarity with Salesforce, Waystar, Availity, PaySpan, or similar systems
- Experience working in a healthcare startup or rapidly scaling organization
- CPC, CPB, CRCR, or comparable certification is a plus but not required

## How We Invest In You

- Generous company-funding of our health, vision, and dental plans
- HSA plan with company seeding
- FSA plan
- Short and Long-Term Disability
- Life and Personal Accident Insurance
- Hospital Insurance
- 401k immediately upon hire
- Generous candidate referral program
- Yearly wellness stipend

Time Away

- Unlimited PTO + 10 paid holidays

Remote First Team

- $1000 stipend towards work from home costs
- Frequent team off-sites and get-togethers around the country
- Collaborative team environment
- Monthly Townhalls
- High trust environment
- A laptop and company swag upon hire

Compensation Range: $115,000 - $140,000/year + company equity

## About Jukebox Health

## Company Overview
- **One-liner**: Jukebox Health partners with health plans to assess member needs and implement targeted home interventions—such as home modifications, durable medical equipment, and adaptive technology—to help older adults and high-needs populations live safely and independently at home.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York, New York, United States
- **Founded**: 2020
- **Founders**: Romanos Fessas (CEO & Co-Founder); additional co-founders not publicly disclosed

## Core Business
- **Primary industry/industries**: Healthcare IT / Home and Community Based Services (HCBS) / Geriatric Care
- **Target customers**: B2B – Managed care organizations, Medicaid/Medicare dual-eligible health plans, and other health plan operators
- **Mission or purpose statement**: “Empower everyone to live safer, healthier, more independent lives at home” (from their careers page)

## Products & Services
- **Jukeboxessential**: Baseline home modification and environmental service program designed to meet HCBS waiver requirements, offering compliant modifications at scale.
- **Jukeboxenhance**: Enhanced program that includes clinician-led home assessments, targeted interventions, and durable medical equipment (DME) to reduce personal care assistant (PCA) hours and high-cost events.
- **Jukeboxempower**: Predictive analytics and data engineering service that identifies high-risk members, prioritizes interventions, and forecasts ROI for health plans.
- **Braided Health (CareAssist™ platform)**: AI-powered care management “sidecar” acquired in April 2026, which integrates with existing health plan systems to surface actionable insights, streamline caseload triage, and reduce documentation burden for care managers.
- **Vetted Contractor Network**: A managed network of home service providers that scope, bid, and complete approved interventions nationwide.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total funding raised – $25.71M (Series A, last round $20.62M approximately 1 year ago)
- **Notable Investors/Partners**: Valtruis, Primary Venture Partners, Mosaic General Partnership, The Home Depot (via Home Depot Ventures), Evidenced Capital, Meridian Street Capital
- **Growth Signals**: 
  - Acquired Braided Health on April 1, 2026, expanding into AI-driven care management for dual-eligible populations.
  - Reported 4.2x ROI from avoidable PCA spend, 78 NPS from health plan members, and an average project completion time of 26 days.
  - 23 active job listings on Greenhouse as of mid-2026, indicating ongoing scaling across operations, clinical roles, and contractor network.
  - Works with “several of the nation’s largest Medicaid plan operators” (per PRNewswire).

## Competitive Advantages
- **Proprietary dataset** linking functional health status and environmental conditions to financial outcomes, enabling precise ROI modeling.
- **Clinician-led in-home assessments** (occupational therapists) that capture findings traditional programs miss, feeding into a tech-enabled platform.
- **End-to-end service model** – from predictive analytics and care planning to contractor management and project completion – all managed under a single partner.
- **Integration with health plan workflows** via the Braided Health acquisition, providing a “sidecar” that works alongside existing legacy systems without requiring replacement.

## Strategic Focus
- Expanding the integrated care platform by connecting in-home clinical data with care management processes to lower total cost of care for high-need, dual-eligible populations.
- Scaling AI-driven predictive intelligence to identify at-risk members earlier and intervene before costs spike.
- Deepening partnerships with managed care organizations and meeting HCBS waiver requirements across more states.

## Why Work Here
- **Mission-driven culture**: Focus on improving independence and safety for older adults and people with disabilities, with measurable impact on member outcomes.
- **Growth trajectory**: Fast-growing healthcare services company backed by top venture capital firms and The Home Depot, with recent acquisition signaling expansion.
- **Diverse roles**: Opportunities range from clinical (occupational therapists, travel OTs) to operations (general contractors, project coordinators) and corporate functions (finance, partner success, clinical innovation).
- **Remote/hybrid policy**: Not explicitly stated, but many roles are location-specific (e.g., Boston, MA; Des Moines, IA; New York, NY) suggesting a mix of remote and office-based arrangements. Contractor roles are distributed nationwide.
- **Engineering & data culture**: Emphasis on data engineering, predictive analytics, and AI-powered tools for care managers, appealing to those interested in healthcare technology.

## Sources
1. [jukeboxhealth.com](https://jukeboxhealth.com/)
2. [job-boards.greenhouse.io/jukeboxhealth](https://job-boards.greenhouse.io/jukeboxhealth)
3. [cbinsights.com](https://www.cbinsights.com/company/jukebox-health)
4. [linkedin.com](https://www.linkedin.com/company/jukebox-health)
5. [prnewswire.com](https://www.prnewswire.com/news-releases/jukebox-health-acquires-braided-health-to-expand-ai-driven-integrated-care-platform-for-high-needs-duals-302730949.html)

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