---
title: 'Revenue Operations Associate at CharterUP'
canonical: 'https://feeny.ai/job/revenue-operations-associate-charterup-united-states-7s1jrhz6w454'
type: 'job'
last_seen: '2026-10-15'
---

# Revenue Operations Associate at CharterUP

- **Company:** CharterUP
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-09-29
- **Last confirmed live:** 2026-10-15
- **Apply:** https://job-boards.greenhouse.io/charterup/jobs/5437661008

## Job description

CharterUP is transforming the $365 billion global group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers with thousands of vehicles nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.

Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.

## Why Join Us

- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.

## About the Role

Title: Revenue Operations Associate

Reports to: Director of Revenue Operations

Location: Remote, US

We are searching for a Revenue Operations Associate who loves translating big picture strategic goals into actionable tooling, automation, and analysis outputs. This is a great role for someone who wants to shape a rapidly-scaling B2B and B2C marketplace business and who enjoys learning new technologies on the job. We’re looking for a transversal thinker who is curious and intrepid.

You’ll be a driving force behind ensuring our multi-segment Sales team can push the pace, looking each day to improve their efficiency and effectiveness, and to ensure management visibility into key metrics and trends. You will also build and refine the automations that intelligently score and assign leads and accounts, ensure smooth client handoffs between internal teams, streamline proposal-handling, and ensure we can use leading indicators to make decisions proactively.

Reporting to the Director of Revenue Operations, this role is critical to helping us ensure alignment across our Sales segments, Finance, Marketing, and Partner and Service Operations.

## What You’ll Do

- Collaborate with sales unit leaders and executive leadership to define, document, and manage the end-to-end revenue process, identifying bottlenecks and areas for optimization.
- Design, implement, and document standardized processes for lead-to-opportunity, opportunity-to-close, and post-sales activities.
- As a secondary administrator for our revenue stack (centered on Salesforce and Outreach), configure and customize our instance, lead projects to enhance integrations with other services, and ensure data integrity. Contribute to the revenue stack tech roadmap, ensuring that we can stay nimble as we continue to scale.
- Develop and maintain key performance indicator (KPI) dashboards and reporting across Sales, Account Management, Support and other revenue-related functions to provide actionable insights into revenue performance.
- Own monthly commission calculation, data review process and Cost of Sales analysis.
- Analyze and assist in setting annual and quarterly revenue targets, forecasting, and compensation plan design.
- Provide regular forecasting support, working closely with sales leadership and finance to improve forecast accuracy and pipeline visibility.
- Conduct deep-dive analysis on pipeline health, sales productivity, campaign effectiveness, and customer churn/retention.

## What You’ll Bring

- A bachelor's degree, and 4+ years of experience in Revenue Operations, Sales Operations, or Business Operations, preferably within a B2B SaaS environment. Experience in a marketplace business is a plus.
- Enviable analytical skills, with the ability to translate complex data into clear, actionable insights and recommendations. Advanced Excel/GSheets skills and some  experience with SQL.
- Expert-level proficiency as a CRM Administrator (Salesforce required; certification not required), and demonstrated experience managing an integrated tech stack, including sales engagement (we use Outreach), marketing and process automation, AI, and other analytics products.
- Superb communication and personal organization, with a knack for helping translate concepts and breaking down broad needs into actionable projects. You’re able to recommend solutions and then bring them to life.
- Proven ability to propose solutions that balance speed and durability/scalability, and eagerness to steer projects to completion.
- Eagerness to incorporate AI intelligently to help our organization run smoothly at scale.
- Familiarity with financial planning and analysis (FP&A) concepts related to revenue.

Recruiting Process

- Step 1 - Video call: Talent Acquisition interview
- Step 2 - Video call: Hiring Manager interview
- Step 3 - Video call: Team interviews
- Step 4 - Offer & Background Check
- Welcome aboard!

Global Benefits & Perks at CharterUP

We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, and Miami as we grow our global team.

- Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.
- Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
- Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
- Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
- Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
- Referral Rewards: Earn bonuses for bringing top talent to the team.
- Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.

CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.

Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.

We hire in the U.S. and Canada and are actively expanding our global footprint.

## About CharterUP

## Company Overview
- **One-liner**: CharterUP is a digital marketplace that connects groups and organizations with a nationwide network of bus operators, enabling instant booking and management of private group transportation.
- **Entity Type**: Private (Series A; raised $60M in 2022)
- **Headquarters**: Austin, Texas, United States
- **Founded**: 2018
- **Founders**: Armir Harris

## Core Business
- **Primary industry/industries**: Group transportation, travel technology, mobility services
- **Target customers**: B2B – corporations, K-12 schools, universities, government agencies (including Department of Defense), airports, professional sports teams, event organizers, and other organizations that need charter buses or shuttle services.
- **Mission or purpose statement**: “To provide a group transportation experience that’s transparent, safe, and good for the planet.”

## Products & Services
- **Charter Booking Platform (Marketplace)**: A web-based platform that lets customers compare vehicles, prices, and operator ratings, and book a charter bus in as little as 60 seconds. Includes real-time availability, dynamic pricing, and live tracking.
- **Shuttle Management System**: A proprietary system for organizations to procure buses, track payments, and manage riders under one platform. Designed for recurring shuttle routes (corporate campuses, universities, airports).
- **Operator Marketplace**: A lead-generation and management platform for bus operators, providing qualified leads, pricing tools, and driver/vehicle tracking to help keep fleets busy year-round.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual Revenue of ~$150 million (LinkedIn estimate) and Total Funding of $60 million (Series A, October 2022)
- **Notable Investors/Partners**: Lead investor Tritium Partners (Series A). Partners with 700+ bus operators nationwide.
- **Growth Signals**: Ranked as America’s No. 2 fastest-growing company (source: careers page). Headcount grew 6.8% YoY to 214 employees. Processes 20,000+ qualified leads per month. Serves 100,000+ customers and millions of passengers annually. In 2022, claimed to have cut over 1 billion miles of carbon emissions through group travel.

## Competitive Advantages
- **First online marketplace** for charter buses, bringing transparency and instant booking to a traditionally offline, opaque industry.
- **Nationwide network** of 700+ operators provides backup and coverage, ensuring trip reliability.
- **Speed and convenience**: Booking in 60 seconds eliminates the old process of calling multiple vendors and waiting days for quotes.
- **Vertical integration**: Platform handles everything from booking to payment to rider management, creating a sticky ecosystem for both customers and operators.

## Strategic Focus
- **Sustainability**: Promoting group travel as a greener alternative to individual car trips; actively measuring and reducing carbon emissions.
- **Platform expansion**: Moving beyond one-time charters into long-term shuttle programs for corporates, schools, and airports.
- **Technology investment**: Hiring engineers and data scientists to improve pricing algorithms, real-time tracking, and automation.
- **Geographic growth**: Operating in 7 countries (US, Brazil, Canada, El Salvador, Philippines, Georgia) and hiring in Austin, Miami, and remote locations.

## Why Work Here
- **Remote-first culture** with hubs in Atlanta, Austin, and Miami; flexible work environment that encourages work-life balance.
- **Rapid growth trajectory** – employees have opportunities to broaden skills, take ownership, and make a direct impact on a $30 billion market.
- **Values-driven**: Core values include innovation, collaboration, customer focus, sustainability, and taking ownership. Emphasis on diversity and inclusion.
- **Perks**: Competitive salary, medical/vision/dental insurance, generous parental and family leave, and a real family leave policy.
- **Engineering culture**: Described as small, nimble teams working on challenging projects; world-class engineers and managers; focus on innovation and speed.
- **Community impact**: Opportunity to work on a product that supports local economies and reduces carbon emissions.

## Sources
1. [charterup.com/about-us](https://www.charterup.com/about-us/)
2. [charterup.com/careers](https://www.charterup.com/careers/)
3. [charterup.com](https://www.charterup.com/)
4. [job-boards.greenhouse.io/charterup](https://job-boards.greenhouse.io/charterup)
5. [linkedin.com/company/charterup](https://www.linkedin.com/company/charterup)

## Other roles at CharterUP

- [Client Solutions Partner, Level 2](https://feeny.ai/job/client-solutions-partner-level-2-charterup-united-states-3rbk3239xa10) — United States
- [Sales Representative - Level 2](https://feeny.ai/job/sales-representative-level-2-charterup-united-states-4d0sypxvenwv) — United States
- [Inside Sales Representative - Level 2](https://feeny.ai/job/inside-sales-representative-level-2-charterup-united-states-tzryk35gm600) — United States
- [Project Manager, Enterprise Operations](https://feeny.ai/job/project-manager-enterprise-operations-charterup-remote-ngqcyjqfjztk)
- [Senior Enterprise Sourcing Specialist](https://feeny.ai/job/senior-enterprise-sourcing-specialist-charterup-remote-x5ratzanhcb3)
- [Senior Application Security Engineer](https://feeny.ai/job/senior-application-security-engineer-charterup-austin-gtbzexff4yza) — Austin, TX
- [Senior Software Engineer - Full Stack (Brazil)](https://feeny.ai/job/senior-software-engineer-full-stack-brazil-charterup-brazil-0fn4y7n8wa2x) — Brazil
- [Staff Product Manager - Pricing](https://feeny.ai/job/staff-product-manager-pricing-charterup-united-states-xaw6sxat0x5c) — United States
- [Revenue Operations Associate](https://feeny.ai/job/revenue-operations-associate-ben-london-kwazwkd4abaz) — London, United Kingdom
- [Revenue Operations Associate](https://feeny.ai/job/revenue-operations-associate-g2-bengaluru-xxxj2rz95dq4) — Bengaluru, India