--- title: 'Revenue Operations Leader (Senior Director–VP) at hyperexponential' canonical: 'https://feeny.ai/job/revenue-operations-leader-senior-director-vp-hyperexponential-new-york-7bh22wjpvvp1' type: 'job' last_seen: '2026-10-14' --- # Revenue Operations Leader (Senior Director–VP) at hyperexponential - **Company:** hyperexponential - **Location:** New York, NY - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-02 - **Last confirmed live:** 2026-10-14 - **Apply:** https://jobs.ashbyhq.com/hyperexponential/efae53d3-6f7c-4afd-9d71-56b5f31daa07 ## Job description Hi, [I’m Kate Hillier Isaac](https://www.linkedin.com/in/katehillierisaac/), SVP Commercial Engineering & Operations at hx. I lead our GTM Engineering & Operations, Analytics and Financial Planning teams, and I’ve spent my career working with large, complex commercial organisations, from Google and Microsoft to the scale-up journey here at hx. What excites me about this role is that almost nothing about our GTM motion is steady state. We’re launching new motions, working with much larger and more complex enterprise accounts, changing how pre and post-sales work together, and introducing agentic workflows into how the revenue organisation operates. So this isn’t a role about inheriting a RevOps machine and making it 10% better. It’s an opportunity to help rebuild the operating system behind how we grow, from pipeline creation and multithreaded engagement through to expansion, and to work out where better data, systems and agents can create genuinely different levels of leverage. I’m looking for someone who wants to run the business and transform it at the same time. Someone who can make hx feel better run as we become more complex, not harder to run. Let’s speak soon. Kate ## About hyperexponential (hx) At hyperexponential, we’re building the agentic platform for commercial insurance underwriting. Underwriters make decisions that shape the real world: which risks to take, how to price them, and where capital gets deployed. Those decisions can determine whether a new technology gets built, a business can grow, or a community can recover after disaster. Yet much of the industry still makes billion-dollar decisions through fragmented systems, manual workflows and technology that wasn’t built for the complexity of modern risk. hx is changing that. We bring together data, models, AI and human judgement so insurers can understand risk more deeply, make better decisions faster and ultimately enable the world to take more risk with confidence. Born in London, hx is now a global team of nearly 300 people across London, New York and Warsaw. Leading global carriers and MGAs use hx to support underwriting across more than $75bn of annual commercial P&C premium. Backed by a16z, Highland Europe and Battery Ventures, we’re scaling rapidly across products, markets and geographies. AI is changing what great work looks like, and we’re building hx around that reality. People here get real ownership, high expectations and the space to use these tools to increase the quality and ambition of what they can do. ## About Revenue Operations Revenue Operations sits at the centre of how hx grows. As we scale across products, markets and geographies, the challenge is no longer simply to make our GTM engine more efficient. It’s to build an operating system that can make a complex revenue organisation run exceptionally well today while continuously redesigning how it should work in an agentic future. You’ll lead RevOps across Sales, Marketing and Customer, bringing together the systems, data, processes and operating rhythms that underpin the full customer journey. This is a hands-on leadership role. We want someone who can set the architecture, get deep into the detail when needed, and use AI and automation to fundamentally change the amount and quality of work the team can deliver. ## What you’ll be doing - Own the end-to-end Revenue Operations strategy across Sales, Marketing and Customer, creating one coherent operating system across the full funnel. - Oversee teams that own forecasting, pipeline management, territory and capacity planning, target setting and performance management, ensuring leaders have a clear and trusted view of the business. - Run and optimize the core commercial operating cadences, including QBRs, Pipeline Councils and other mechanisms that turn data into decisions and decisions into action. - Redesign workflows around AI and automation, not simply layer AI onto existing processes. Identify where judgement matters, where work can be automated, and where technology can materially increase human leverage. - Partner closely with Sales, Marketing, Customer, Finance and Strategy leadership on growth planning, resource allocation and major commercial decisions. - Own the RevOps technology roadmap and ensure our systems architecture can support the particulars of our multi-product and multi-market business. ## What you’ll need to have done We care more about the problems you’ve solved and the quality of your thinking than a perfectly linear career path. You’ll likely have: - Led Revenue Operations, GTM Operations or a similarly broad commercial operations function in a high-growth B2B business. - Operated across more than one part of the funnel, with a strong understanding of how Sales, Marketing and Customer systems connect. - Worked with complex enterprise sales motions where pipeline quality, deal progression, forecasting and capacity planning require real commercial judgement. - Been a trusted partner to senior commercial leaders, able to challenge assumptions and influence decisions rather than simply service requests. - Strong hands-on understanding of CRM, automation and the broader GTM technology stack & used AI and automation to create meaningful operational leverage, rather than treating them as side experiments. - Worked successfully in environments where the operating model is still evolving and there often isn’t an existing playbook to follow ## How we lead in an AI-forward company hx is a maximally AI-forward company because we believe AI should increase the value of exceptional people. For leaders, that means staying close to what’s changing, continuing to learn, and bringing that into how you lead, how your team works, and what you believe your function can now achieve. Your team should work meaningfully better because of how you lead in this new world. ## Compensation Salary range: $230,000–$290,000 Performance bonus: 20% ($46,000–$58,000) Total OTE: $276,000–$348,000 Equity: We offer equity across all roles at hx, so this will form a meaningful part of your overall compensation. Your Talent Partner can talk you through the details during the process. A note on level: We’re considering candidates across Senior Director and VP level for this role, which is why the range is relatively broad. We’ll assess level based on the scope you’ve owned, the impact you’ve had, your experience and the level at which we believe you can operate at hx. If we get to offer stage, that assessment will inform where we land within the range. ## Benefits - $6000 training and conference budget for individual and group development. - Full medical, dental, vision package to fit your needs - Mental health support via Spring Health and Rula - Access to One Medical - Flexible vacation policy; work hard and take time when you need it - Pet discount plans, retirement plan (401K), and discount programs available to employees Additional perks - Top-spec equipment (laptop, screens, adjustable desks, etc.). - Regular hackathons, lunch & learns, and socials, both remote and in-person, to foster collaboration and creativity. - Team breakfasts and lunches, fully stocked snacks and drinks, and a fun, creative office at WeWork - 500, 7th Avenue. - Access to cutting-edge AI tools and experimentation budget, giving you the freedom to test, learn, and innovate ahead of the market. Interview process - Meet Head of Talent - Introduction to hx - 45 minutes - Hiring Manager Interview - 1 hour - Skills Assessment - 1 hour - Meet the Team - Values Interview & Meet the CEO & Co-founder - We offer! Our commitment to Diversity hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you’re energised by complexity and motivated to grow, we encourage you to apply and join our global team. Next steps If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy. ## About hyperexponential ## Company Overview - **One-liner**: hyperexponential builds an AI-native pricing and underwriting platform for commercial Property & Casualty (P&C) insurers, transforming how they understand, price, and manage risk. - **Entity Type**: Private (Series B) - **Headquarters**: London, United Kingdom - **Founded**: 2017 - **Founders**: Amrit Santhirasenan (CEO) & Michael Johnson ## Core Business - **Primary industry**: Insurance Technology (InsurTech) / Enterprise Software / AI - **Target customers**: B2B, serving commercial P&C insurers, reinsurers, and Managing General Agents (MGAs), including large enterprises like Aviva. - **Mission statement**: "We believe every insurance decision should be powered by intelligence, not intuition." ## Products & Services - **hx Platform (The #1 pricing and underwriting platform for commercial P&C insurance)**: A comprehensive AI-powered SaaS platform that covers the entire underwriting lifecycle. - **Submission Triage**: Helps win more of the right risks by automating initial assessment. - **Pricing & Rating**: Enables confident pricing for each individual risk. - **Portfolio Intelligence**: Provides tools to steer a more profitable overall book of business. - **Decision Engine**: A smart, user-controlled logic engine for automating decisions. - **Agent AI**: An AI agent feature to further automate and augment underwriting tasks. - **Key Capabilities**: - **Enterprise Security**: SOC2 Type 2 and ISO 27001:2022 certified. - **Full Audit Trails & Governance**: Captures every decision, rule change, and model update for regulatory review. - **Open, Portable Architecture**: Provides structured access to all data, configuration, and code for transparency and portability. ## Market Standing - **Valuation/Market Cap**: Not publicly available. - **Key Metric**: - **Total Funding**: $91.0M (Series B: $73M in Jan 2024; Series A: $18M in Jun 2021). - **Annual Revenue**: $8.7M (per LinkedIn). - **Notable Investors/Partners**: - **Investors**: Andreessen Horowitz, Battery Ventures (led Series B), Highland Europe (led Series A). - **Customers**: Trusted by carriers processing over $60bn in GWP annually, including Aviva. - **Growth Signals**: - **Headcount**: 222 employees (+12.7% YoY). - **Customer Win**: Aviva built 20 different pricing models in just 9 months, cutting model build time by 75%. - **Job Posting Growth**: Yearly job posting trend is +77.8%. - **Global Reach**: Operates in 9 countries including the US, Poland, and Portugal. ## Competitive Advantages - **AI-Native Platform**: Unlike traditional workbenches that automate the past, hx is built for the future where AI and human expertise work together. - **Deep Industry Specialization**: Combines deep actuarial understanding with world-class engineering, creating a powerful moat in a complex, high-value industry. - **Proven Enterprise Adoption**: Trusted by some of the world's largest insurers (e.g., Aviva) for billion-dollar decisions, demonstrating strong product-market fit and scalability. - **Open & Transparent Architecture**: Offers full data and code portability, a key differentiator for risk-averse enterprise clients who fear vendor lock-in. ## Strategic Focus - **Product Expansion**: Continuing to build out its platform across the entire underwriting lifecycle (triage, pricing, portfolio optimization) and with new AI capabilities (Agent AI). - **Global Scaling**: Expanding its presence in the US market, as evidenced by a growing New York office and dedicated US leadership roles. - **Deepening AI Integration**: Investing heavily in AI research and engineering to maintain its technological lead in the insurance intelligence space. ## Why Work Here - **High Impact Work**: Employees directly contribute to solving billion-dollar questions in a complex industry. 95% of hxers say their work directly contributes to the mission. - **Strong Culture & Values**: The company emphasizes ownership, pushing boundaries, continuous growth, going deeper, and doing the right thing. - **Growth Opportunities**: High internal mobility with 35 internal moves and promotions in a single year. - **Engineering Excellence**: The tech team works with modern stacks (Rust, Kotlin, React, AI/ML) on challenging problems in a high-stakes domain. - **Work Policy**: Hybrid model for most roles (e.g., London, New York, Warsaw), with some remote options (e.g., UK Remote, Poland Remote). - **Positive Environment**: 200 peer recognitions shared in a single quarter, and a 55 Candidate Net Promoter Score (cNPS) indicates a strong, respectful culture. ## Sources 1. [hyperexponential.com](https://www.hyperexponential.com/) 2. [hyperexponential.com - About](https://www.hyperexponential.com/company/about) 3. [hyperexponential.com - Careers](https://www.hyperexponential.com/careers) 4. [linkedin.com - hyperexponential](https://uk.linkedin.com/company/hyperexponential) ## Other roles at hyperexponential - [Senior Security Engineer](https://feeny.ai/job/senior-security-engineer-hyperexponential-london-vc5wwcbwfk3f) — London, United Kingdom - [Head of Agentic Field Engineering](https://feeny.ai/job/head-of-agentic-field-engineering-hyperexponential-new-york-sfz3ech0nwxc) — New York, NY - [Senior Model Developer (Client Education)](https://feeny.ai/job/senior-model-developer-client-education-hyperexponential-london-bgc0n7v6b4vj) — London, United Kingdom - [People Operations Associate (AI and Automation)](https://feeny.ai/job/people-operations-associate-ai-and-automation-hyperexponential-london-3kk8jrm9q0yy) — London, United Kingdom - [Content Operations Associate](https://feeny.ai/job/content-operations-associate-hyperexponential-london-zjtqcrb844k9) — London, United Kingdom - [Technical Trainer](https://feeny.ai/job/technical-trainer-hyperexponential-london-gkh8gcm9pdws) — London, United Kingdom - [Director of Solutions Marketing](https://feeny.ai/job/director-of-solutions-marketing-hyperexponential-new-york-zy9s4kjjpzba) — New York, NY - [Product Marketing Manager](https://feeny.ai/job/product-marketing-manager-hyperexponential-london-yd1yh40nxj3y) — London, United Kingdom - [Senior Actuarial Solutions Engineer](https://feeny.ai/job/senior-actuarial-solutions-engineer-hyperexponential-new-york-re372jkveqrh) — New York, NY - [Solutions Architect - Pre Sales](https://feeny.ai/job/solutions-architect-pre-sales-hyperexponential-london-kx1wen93ygfh) — London, United Kingdom