--- title: 'Revenue Operations Leader, Strategy & Planning at Contentstack' canonical: 'https://feeny.ai/job/revenue-operations-leader-strategy-planning-contentstack-united-states-xnv6mzgx8mg5' type: 'job' last_seen: '2026-11-10' --- # Revenue Operations Leader, Strategy & Planning at Contentstack - **Company:** Contentstack - **Location:** United States - **Work type:** remote - **Posted:** 2026-11-09 - **Last confirmed live:** 2026-11-10 - **Apply:** https://www.contentstack.com/company/careers/8198896003?gh_jid=8198896003 ## Job description What is Contentstack? Contentstack is redefining how modern digital experiences are built and managed. As the pioneer of the Agentic Experience Platform (AXP), Contentstack brings together structured content and brand governance (Content Cloud), real-time customer data, omnichannel personalization (Data Cloud) and autonomous AI orchestration (Agent OS) into one unified system. While many organizations adopted headless CMS or standalone AI tools expecting transformation, they often found themselves managing disconnected systems and manual workflows. Contentstack helps enterprises move beyond that complexity by connecting content, data and AI in a way that makes digital experiences faster to launch, easier to manage and more adaptive in real time. Leading brands including Steve Madden, LG Electronics, Subaru of America, Dolce & Gabbana, ASICS, Decathlon, and Caesars Entertainment rely on Contentstack to reduce operational friction and deliver personalized, scalable digital experiences with confidence. The company is known for its customer-first culture and commitment to the communities it serves through the Contentstack Cares program. Learn more at [www.contentstack.com](http://www.contentstack.com/). Who Are We? At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go! What Are We Looking For? Contentstack is a growth-stage enterprise SaaS company with an ambitious goal of reaching $250M ARR. Getting there means rethinking how we operate and scale our go-to-market (GTM) organization - not simply increasing costs as revenue grows. To support this vision, we recently established our GTM Strategy & Systems (GSS) team under the Office of the CEO. This team brings strategy, systems, and execution together under one leader, connecting Revenue Operations, Analytics, GTM Applications, and a newly formed GTM Engineering capability. We’re looking for a Revenue Operations Leader, Strategy & Planning to build the planning and performance-management foundation that powers this organization. You’ll work closely with the CRO, Finance, and GTM leaders to turn business objectives into actionable plans, establish a clear view of performance, and help the business identify and address opportunities and risks early. This is a hands-on builder role for someone who enjoys creating structure, challenging assumptions, and turning complex data into decisions that drive growth. If you're excited to help shape how a scaling enterprise SaaS company operates, we'd love to hear from you! Here’s what you’ll be doing: - Lead GTM planning: Own annual planning across capacity, territories, quotas, and incentive-plan design. Build scenario models that clearly communicate tradeoffs, dependencies, and assumptions to GTM and Finance leadership. - Drive performance management: Establish a rigorous forecasting approach and evaluate performance against the plan across pipeline, productivity, bookings, retention, and expansion. Identify gaps and partner with GTM leaders to determine what needs to change. - Turn insights into action: Translate performance trends into clear recommendations, helping leadership understand risks, identify opportunities, and make informed decisions. - Establish measurement and governance: Define and maintain cross-functional KPIs that ensure Finance, Sales, Marketing, and Customer Success are working from consistent metrics and business definitions. - Improve cross-functional alignment: Identify gaps in reporting, measurement, and assumptions, and work with stakeholders to resolve issues and document agreed-upon standards. - Leverage AI and automation: Build agent-enabled workflows that streamline recurring analysis, surface meaningful changes, and make business insights easier to access. What Really Gets Us Excited About You? - 8–15+ years of experience in Revenue Operations, Sales Strategy, GTM Finance, or a similarly analytical role within a B2B SaaS organization. - Direct ownership of annual GTM planning across capacity, territories, quotas, and compensation design, with the ability to confidently defend planning assumptions with CRO and CFO-level stakeholders. - Strong command of forecasting, funnel economics, and SaaS growth metrics, with the hands-on ability to analyze complex pipeline, bookings, and customer data. - Experience with demand-generation metrics and the Marketing-to-Sales handoff, including funnel-stage definitions, conversion rates, and lead routing. - Hands-on experience building or significantly shaping segmentation, scoring, or attribution models, with the ability to assess the reliability of inputs and effectiveness of outputs. - Experience building and deploying AI or agentic workflows that expand analytical capacity, streamline recurring analysis, or improve business decision-making. - You’re a high-agency builder who enjoys creating new capabilities, raising standards, and rethinking processes as the business evolves. - You build trust across functions and are comfortable challenging assumptions with senior leaders when the data tells a different story. - You know when a directional answer is enough to move forward, when precision matters, and how to communicate uncertainty. - You stay close to the details while keeping broader business objectives in view, and know when to gather input versus when to take ownership and move forward. - You’ve built trusted partnerships with CROs and GTM leaders and know how to influence decisions while plans are still taking shape. - You value a collaborative, innovative, and fun culture! Salary for this role ranges between $155,000-195,000 based on skill set and experience What Do We Offer? Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it. Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected. Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, Walmart, and many more! One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining… To review our Privacy Policy, please click [here](https://www.contentstack.com/legal/privacy-notice-for-candidates/). ## About Contentstack ## Company Overview - **One-liner**: Contentstack provides a composable, headless content management system (CMS) now evolved into an Agentic Experience Platform (AXP) that unifies content, real-time data, and AI agents to enable hyper-personalized digital experiences. - **Entity Type**: Private (Series C) - **Headquarters**: Austin, Texas, United States - **Founded**: 2018 - **Founders**: Neha Sampat, Nishant Patel (co-founders) ## Core Business - **Primary Industry**: Digital Experience Platforms (DXP), Headless CMS, Content Management - **Target Customers**: B2B, Enterprise (Fortune 500 brands such as Air France-KLM, Mattel) - **Mission Statement**: “Driven by innovation and grounded in care, we enable the world’s best brands to reimagine possible.” - **Vision**: “The world’s best digital experiences run on Contentstack.” ## Products & Services - **Agentic Experience Platform (AXP)**: Unified platform combining a headless CMS, real-time customer data, and agentic AI to generate, translate, and personalize content at scale. - **Headless CMS**: API-first, cloud-based content management backend for omnichannel delivery. - **Contentstack Analytics**: Unified customer data and analytics for real-time journey orchestration. - **Intelligent Agents**: AI agents that use brand context and reasoning to automate content tasks. - **Asset Management**: Integrated DAM with automated tagging and file management. - **Front-End Hosting**: MACH-compliant, fully integrated hosting for faster content publishing. ## Market Standing - **Valuation**: Not publicly disclosed (PitchBook lists valuation data behind paywall; no public figure available). - **Key Metrics**: - **Annual Revenue**: $105 million (reported on LinkedIn). - **Total Funding**: $169 million across four rounds (Seed, Series A, B, C). - **Notable Investors & Partners**: Insight Partners (lead), Georgian, Ginger Bread Capital, Illuminate Ventures. - **Growth Signals**: - Employee count: 546 ( +2% YoY). - Operations in 16 countries (India, Netherlands, UK, Australia, France, etc.). - Named in The Forrester Wave™: Digital Experience Platforms, Q4 2025. - 80% faster content publishing reported by customers. ## Competitive Advantages - **Pioneer in Headless CMS**: One of the first to decouple content from presentation, now extended with AI agents. - **MACH-Compliant**: Microservices, API-first, Cloud-native, Headless – ensuring enterprise-grade agility. - **Agentic AI Integration**: “Agent OS” allows brands to deploy intelligent agents with brand context and guardrails. - **Strong Analyst Recognition**: Forrester Wave leader and trusted by Fortune 500 brands like Air France-KLM and Mattel. - **Global Scale**: Distributed engineering and sales teams across 16 countries. ## Strategic Focus - **Agentic Experience Platform (AXP)**: Transition from pure headless CMS to an AI-powered orchestration layer that unifies content, data, and agents. - **Personalization at Scale**: Using AI to generate, translate, and personalize content in real-time for hyper-relevance. - **Enterprise Adoption**: Deepening capabilities for large regulated industries (e.g., aviation, retail) while maintaining composability. ## Why Work Here - **Culture**: “One team, one dream” – founder-led, with a strong emphasis on care, diversity, and community. Values include “Grounded in Care,” “A Connected Tribe,” and “Diverse & Inclusive.” - **Remote/Hybrid**: Globally distributed team with offices in Austin, TX and Mumbai, India. Management trusts employees to work in ways that energize them (flexible remote/hybrid culture). - **Perks**: 16 hours of paid volunteer time annually, Contentstack Cares Month (March) for community service, sustainability program (3,800+ trees planted), Pledge 1% member (1% of staff time, product, equity to nonprofits). - **Engineering Culture**: API-first, headless architecture, modern tooling. Engineering represents 43% of workforce (291 employees). Strong talent sources from MACH Alliance, Raw Engineering, commercetools. - **Recognition**: Awarded for diversity, community impact, and workplace excellence. ## Sources 1. [contentstack.com – Careers](https://www.contentstack.com/company/careers) 2. [contentstack.com – About](https://www.contentstack.com/about) 3. [contentstack.com – Platform](https://www.contentstack.com/) 4. [LinkedIn – Contentstack](https://www.linkedin.com/company/contentstack) 5. [PitchBook – Contentstack Profile](https://pitchbook.com/profiles/company/230954-95) ## Other roles at Contentstack - [Software Engineer II](https://feeny.ai/job/software-engineer-ii-contentstack-chennai-m82ppvxspav9) — Chennai, India - [Senior Engineer I - QA](https://feeny.ai/job/senior-engineer-i-qa-contentstack-chennai-44sc5k53zyw7) — Chennai, India - [Business Intelligence Data Architect](https://feeny.ai/job/business-intelligence-data-architect-contentstack-netherlands-portugal-f7j4knkpb590) — Netherlands / Portugal - [AI-Native Software Engineer](https://feeny.ai/job/ai-native-software-engineer-contentstack-chennai-779jq92zswwa) — Chennai, India - [Senior Engineer II - SRE (AI-First)](https://feeny.ai/job/senior-engineer-ii-sre-ai-first-contentstack-chennai-86q4vn6xns5w) — Chennai, India - [Principal Engineer - DevOps](https://feeny.ai/job/principal-engineer-devops-contentstack-pune-tmv1ez8n1xss) — Pune, India - [Sr. Partner Relationship Manager, Agencies](https://feeny.ai/job/sr-partner-relationship-manager-agencies-contentstack-united-states-r61edsz563rm) — United States - [Partner Engineer](https://feeny.ai/job/partner-engineer-contentstack-emea-r6pm9zqgtfj4) — EMEA - [Sr. Product Marketing Manager, Content Cloud](https://feeny.ai/job/sr-product-marketing-manager-content-cloud-contentstack-united-states-0rye1jg9qdes) — United States - [Data Architect - Business Intelligence](https://feeny.ai/job/data-architect-business-intelligence-contentstack-bengaluru-z5ygvnkejxyg) — Bengaluru, India