---
title: 'Revenue Operations Manager and Business Systems Team Lead at Hyperproof'
canonical: 'https://feeny.ai/job/revenue-operations-manager-and-business-systems-team-lead-hyperproof-remote-r8njd73yst6h'
type: 'job'
last_seen: '2026-10-14'
---

# Revenue Operations Manager and Business Systems Team Lead at Hyperproof

- **Company:** Hyperproof
- **Location:** Remote
- **Compensation:** $131k–$187k
- **Work type:** remote
- **Posted:** 2026-10-12
- **Last confirmed live:** 2026-10-14
- **Apply:** https://hyperproof.io/job-listings/?gh_jid=4742624005

## Job description

We are seeking a talented individual to join our team as a Revenue Operations Manager and Business Systems Team Lead.

In this role, you will be at the forefront of optimizing our revenue and business systems ecosystem - spanning Sales, Customer Success, Account Management, Implementation, and Deal Desk. Reporting to SVP - Operations, you will act as a strategic systems architect, RevOps partner, and team lead managing 2 direct reports

You will bridge high-level strategy and hands-on execution: architecting system flows, managing Nue CPQ, driving forecasting and pipeline reporting, and leading day-to-day systems operations while mentoring your team.

## WHO YOU ARE

RevOps Partnership & Revenue Strategy

- Strategic Business Partner: Trusted operational partner to Sales, Marketing, Finance and Customer Success leaders for process optimization, territory/capacity insights, pipeline reviews, and GTM execution.
- Forecasting & Revenue Analytics: Skilled in building and maintaining revenue metrics, renewal forecasting, NRR/GRR tracking, and churn analysis to identify systemic revenue risks.
- Process Architecture: Experienced in mapping pre- and post-sale customer journeys, handoffs, and operational playbooks to drive retention, expansion, and team efficiency.

Systems Architecture & Tech Stack Governance

- Salesforce & CPQ Ownership: Hands-on architect and administrator for Salesforce (system of record) and Nue CPQ, owning product catalogs, SKU/packaging creation, pricebooks, custom attribute setups, and Deal Desk approvals.
- End-to-End System Integration: Expert in designing scalable data flows across interconnected GTM tools (Planhat, LeanData, Maxio, Outreach, Highspot, ChiliPiper) with minimal manual overhead.
- Data Architecture & Governance: Skilled in creating technical documentation, field libraries, change logs, and data quality standards that keep cross-system data accurate and audit-ready.

## Team Leadership & Project Management

- Player-Coach & Team Lead: Proven ability to lead a small team—managing sprint intake, setting clear priorities, conducting flow/code reviews, and developing technical capacity.
- Project Delivery: Experienced in leading complex system implementations from requirements gathering through vendor evaluation, testing, deployment, and change management.
- Practical AI & Automation: Skilled in leveraging modern AI and automation tools to streamline workflows, enrich CRM data, and improve operational output.

## WHAT YOU'LL DO

RevOps Leadership & Business Partnership

- Act as the primary operational partner for Sales, Marketing, Finance and CS leadership—translating business priorities into actionable revenue strategies and system workflows.
- Own revenue operations, including renewal/expansion forecasting, weekly pipeline hygiene, NRR channel updates, and churn analysis.
- Manage Deal Desk operational reviews, order form templates, custom SKU controls, and monthly Finance reconciliations (SFDC Maxio) to maintain quote-to-cash alignment.
- Conduct quarterly pricing and discounting analysis in partnership with Finance and Product Marketing to evaluate historical trends and margin impact.

Systems Architecture & Administration

- Serve as primary architect and hands-on administrator for Salesforce and Nue CPQ, maintaining high system availability, flow logic, and data integrity.
- Co-own the business systems roadmap with the SVP of Operations driving structured intake, trade-off evaluations, and deployment release calendars.
- Manage the Planhat-to-Salesforce data flow, ensuring seamless bi-directional synchronization for customer health scores, renewal milestones, and usage data.
- Oversee user access provisioning, security configuration reviews, and license management across all GTM and revenue tools.
- Manage GTM system vendor contracts, renewals, invoice approvals, and systems budget allocations.

## Team Management & Operations

- Lead, mentor, and direct small team
- Establish structured intake, prioritization, and sprint cadences for all RevOps and systems requests across the organization.
- Maintain comprehensive technical documentation, architecture maps, and user training guides for all system modifications.
- Perform other operational duties and special projects as assigned.

## WHAT SUCCESS LOOKS LIKE / KEY MILESTONES

First 3 Months

- System Audit & CPQ Onboarding: Complete a comprehensive audit of the business systems landscape and successfully complete onboarding on Nue CPQ, taking full ownership of SKU management, pricebook updates, and Deal Desk approvals.
- Data Governance Framework: Establish and document data governance standards across Salesforce, Planhat, and Maxio, delivering a remediation plan for identified data quality issues.
- Process Alignment: Establish a recurring RevOps reporting cadence for post-sales leadership (NRR/churn analytics) and streamline the monthly SFDC Maxio reconciliation workflow.
- Targeted Operational Win: Achieve a measurable reduction in quote cycle time or CPQ order form error rate.

First 6 Months

- Automated Renewal & Expansion Workflow: Design and deploy a semi-automated renewal tracking process between Planhat and Salesforce with automated status triggers and clear checkpoint ownership.
- Roadmap Execution: Deliver at least three prioritized roadmap projects (e.g., LeanData routing optimization, CPQ structure cleanup, or automated attribution mapping).
- Quantifiable Efficiency Targets: Achieve measurable improvements across key metrics:
- Reduce custom SKU exception requests by 20% through standardized Nue CPQ rules.
- Improve Planhat-to-Salesforce data synchronization accuracy to
- Decrease lead routing turnaround times.

## WHAT YOU’LL BRING

- 6+ years of progressive experience in Revenue Operations, Sales Operations, or Business Systems within a B2B SaaS environment.
- 2+ years of team lead or managerial experience guiding direct reports (delegating sprint tasks, conducting technical reviews, and mentoring team members).
- Deep Salesforce Expertise: Advanced experience with Salesforce strategy, architecture, complex Flows, and system integration patterns.
- Hands-on CPQ Experience: Direct administration experience with CPQ platforms (Nue CPQ preferred).
- Post-Sales Tooling Knowledge: Hands-on experience administering Customer Success platforms (Planhat, Gainsight, ChurnZero, or similar) integrated with CRM systems.
- SaaS Revenue Metrics: Strong understanding of B2B SaaS financial models, including ARR, NRR, GRR, logo retention, quote-to-cash, and sales capacity modeling.
- Data & Analytics Rigor: Expert-level capability in reporting, dashboard creation, data modeling, and financial system reconciliations (e.g., SFDC to Maxio).
- Education: Bachelor's degree in Business, Information Systems, Finance, or equivalent practical experience.

Post Sales Tools

- CRM & Core: Salesforce (Sales, Service, Experience Clouds)
- CPQ & Finance Billing: Nue CPQ, Maxio
- Customer Success & Engagement: Planhat, Intercom
- Marketing & Sales Engagement: Pardot, Outreach, ChiliPiper, LeanData
- Intelligence & Analytics: ZoomInfo, LinkedIn Sales Navigator, Chorus.ai, Gong, 6Sense, Highspot
- Collaboration: Slack, Teams, Zoom

## LOCATION

We are a fully remote company! Rather than restrict ourselves to only finding talent in one city, we’d rather find the absolute best people regardless of where they live.

## CANDIDATE EXPERIENCE

- We value your time and want you to know what to expect from us. This role is critical to the growth of Hyperproof and as such, for this interview, we expect to ask you to participate in;
- Screening call with Talent Acquisition 30 mins
- 1st interview with  Hiring Manager (45 minutes)
- 4 additional interviews (45 minutes each)
- Final Meetup with Hiring Manager (30 minutes)

## WHERE YOU’LL GO

- Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us.

## WHAT WE OFFER

- Base salary and equity compensation
- Unlimited PTO: strongly encourage to unplug and recharge
- 401K which vests immediately, complete with 4% company match
- $500 home office stipend
- Choose your tech - PC or Mac laptop
- Slack channel notifications turn off after 5 pm based on your time zone
- Annual company in-person events
- Health & Wellness: coverage for medical, dental, and vision - employee and dependents.

Full compensation packages are based on candidate experience and certifications. WA pay input $131,000—$187,000 USD

Full compensation packages are based on candidate experience and certifications. CA pay input $131,000—$187,000 USD

Full compensation packages are based on candidate experience and certifications. NY pay input $131,000—$187,000 USD

Full compensation packages are based on candidate experience and certifications. USA pay input $131,000—$187,000 USD

## WHERE YOU’LL GO

- Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us.

## WHAT WE OFFER TO OUR EMPLOYEES

Please note: Benefits listed below are for employees in the United States; contractor roles or international positions may differ

- Annual compensation reviews + equity
- Unlimited PTO: strongly encouraged to unplug and recharge
- Health: coverage for medical, dental, and vision - employee and dependents
- 401K, which vests immediately, complete with a 4% company match
- 12 weeks of Parental leave and 1 year free diapers and wipes with Honest
- Annual company in-person events and quarterly in-person connects
- $500 home office stipend - at the time of hire. Any additional home office needs are requested as needed.
- $100 quarterly paid wellness stipend
- Pet insurance discount
- Slack channel notifications turn off after 5 pm based on your time zone
- Two Hypercharge weeks of rest where we close company-wide (July & Dec)

It’s an exciting time to be at Hyperproof — we recently [raised $40 million](https://hyperproof.io/resource/hyperproof-reaches-40m-growth-funding/) in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space.

At Hyperproof’s core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets.

We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don’t happen.

Learn more about the [@hyperproof culture](https://hyperproof.io/about-hyperproof/)and [how it all started](https://hyperproof.io/resource/hyperproof-founding-story/).

## A NOTE ABOUT OUR INTERVIEW PROCESS

We’re committed to creating a fair, respectful, and secure hiring experience for everyone. As part of that commitment, we use standard verification steps throughout our interview process.

Here’s what that means for you:

- We may conduct routine verification checks during the hiring process.
- You might be asked additional questions to better understand your experience and background.
- For video interviews, we ask that candidates be on camera without filters or visual modifications.

These steps are applied consistently for all candidates and are designed to ensure an equitable experience for everyone.

## EQUAL OPPORTUNITY EMPLOYER

Hyperproof is committed to a diverse and inclusive workplace  — [it’s one of our core values!](https://hyperproof.io/about-hyperproof/) Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

To ensure a smooth interview process, all candidates will be required to provide a valid phone number that is not a VOIP (Voice Over Internet Protocol) number. This helps us maintain clear and reliable communication throughout your interview experience.

## About Hyperproof

## Company Overview
- **One-liner**: Hyperproof is an intelligent Governance, Risk, and Compliance (GRC) platform that automates and streamlines compliance, risk, and audit workflows for security-minded organizations.
- **Entity Type**: Private (Late-stage VC-backed)
- **Headquarters**: Seattle, Washington, United States
- **Founded**: 2018
- **Founders**: Craig Unger (CEO)

## Core Business
- Primary industry/industries: Governance, Risk, and Compliance (GRC) Software; Cybersecurity Compliance; Enterprise Software
- Target customers: B2B, Mid-market to Enterprise (security, compliance, and risk teams)
- Mission or purpose statement: “To help companies confidently manage GRC and build trust with the world’s most intelligent software and legendary customer experiences,” with a vision “to create a world where people can trust the organizations in their lives.”

## Products & Services
- **[Hyperproof GRC Platform]**: A SaaS platform that centralizes compliance, risk, audit, trust, governance, and third-party risk management. It features the largest library of pre-built frameworks (160+ including SOC 2, ISO 27001, NIST, PCI, FedRAMP), AI-powered automation for control mapping and evidence collection, and 200+ integrations.
- **[Hyperproof Gov]**: A FedRAMP Moderate authorized environment for high-security government and enterprise organizations.
- **[Third-Party Risk Module]**: AI-driven vendor assessment automation and third-party risk monitoring.
- **[Governance Module]**: Centralized policy management, approval workflows, and control alignment.
- **[Risk Module]**: Real-time risk posture monitoring, threat detection, and mitigation capabilities.
- **[Audit Module]**: Seamless evidence management, secure auditor collaboration, and readiness reporting.
- **[Trust Module]**: Automated trust center operations, streamlined security questionnaire responses.
- **[Compliance Module]**: Core compliance management with continuous control monitoring and gap remediation.
- **[Mitigate Module]**: A specific module reported to reduce user workload by 70%.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (last led by Riverwood Capital in 2023)
- **Key Metric**: Total Funding — $64.3M; Annual Revenue — $23.5M (estimated, per LinkedIn)
- **Notable Investors/Partners**: Riverwood Capital (lead, $40M Private Equity round, 2023), Toba Capital (lead, $16.5M Series A, 2021). Partners include a best-in-class partner ecosystem (exact partners not detailed on public site).
- **Growth Signals**: 
    - Acquired Expent Inc to expand capabilities.
    - Serves high-profile clients: Motorola Solutions, Instacart, 3M, Digicert, Fortinet, Outreach, Highspot.
    - LinkedIn follower growth of +48.2% YoY (31,106 followers).
    - Product rating of 4.7/5.0 across 213 reviews.
    - Currently hiring across multiple roles (9 active job postings as of latest data), with job postings increasing +28.6% monthly and +80% quarterly.

## Competitive Advantages
- **Largest pre-built framework library** in the market (160+ frameworks), giving a significant start for multi-framework compliance programs.
- **Native AI and automation** for control mapping, evidence collection, risk monitoring, and vendor assessments—reducing manual work (e.g., Mitigate module delivers 70% workload reduction).
- **FedRAMP Moderate authorized** environment (Hyperproof Gov) that serves high-security customers without legacy complexity.
- **Unified platform** covering compliance, risk, audit, trust, governance, and third-party risk in a single solution.

## Strategic Focus
- **Continuous Compliance at Scale**: Automating control operations, connecting controls to risks, and maintaining a common control set across the enterprise.
- **AI-First Innovation**: Embedding purpose-built AI agents to handle complexity behind the scenes while keeping human decision-makers in control.
- **Deep Integrations**: Leveraging 200+ integrations to embed GRC into existing customer workflows.
- **Growth & Hiring**: Active headcount growth in sales, engineering, product, and customer success roles, with a strategic focus on expanding market reach.

## Why Work Here
- **Culture**: Mission-driven, customer-focused, collaborative, and innovative. Core values include “We win as one team,” “We embrace our differences,” “We raise the bar,” “We are customer champions,” and “We act like an owner.”
- **Work Model**: Fully remote company with employees across 7 countries (US, India, Brazil, Argentina, Netherlands, UK, Vietnam). The headquarters is in Seattle, WA, but the culture is distributed.
- **Engineering Culture**: 27% of staff (39 people) are in technical roles, with a high proportion of senior talent (17% Senior, 14% Directors). Notable talent sources from Microsoft (7), Amazon (6), Okta (4), Document (3), and others.
- **Perks & Environment**: Strong employer rating (4.1/5.0 on LinkedIn, 4.5/5.0 for Culture specifically). High employee recommendation of “work-life balance” (4.4/5.0).
- **Leadership**: CEO and founder Craig Unger is a former practitioner who built the company from his own frustration with spreadsheets and email for audits—leading to a product that deeply understands user pain points.
- **Career Growth**: Active hiring in Sales, Engineering, Product, and Customer Success. Emphasis on helping employees grow both in and outside their careers.

## Sources
1. [hyperproof.io](https://hyperproof.io/)
2. [hyperproof.io/working-at-hyperproof/](https://hyperproof.io/working-at-hyperproof/)
3. [hyperproof.io/job-listings/](https://hyperproof.io/job-listings/)
4. [hyperproof.io/about-hyperproof/](https://hyperproof.io/about-hyperproof/)
5. [linkedin.com/company/hyperproof](https://www.linkedin.com/company/hyperproof)

## Other roles at Hyperproof

- [AI Software Engineer](https://feeny.ai/job/ai-software-engineer-hyperproof-india-qfewpvz3q24y) — India
- [Software Engineer, Risk Management](https://feeny.ai/job/software-engineer-risk-management-hyperproof-remote-y5rv1g64rygr)
- [SVP, Platform (Engineering & Product)](https://feeny.ai/job/svp-platform-engineering-product-hyperproof-remote-4akqwky40bpd)