---
title: 'Revenue Operations Manager at Avoca AI'
canonical: 'https://feeny.ai/job/revenue-operations-manager-avoca-ai-new-york-13zf6pvsj742'
type: 'job'
last_seen: '2026-09-10'
---

# Revenue Operations Manager at Avoca AI

- **Company:** Avoca AI
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2025-09-16
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.gem.com/avoca/am9icG9zdDreIC9c-0epWvLSqygdq_av

## Job description

## The Role

We’re hiring our a Revenue Operations Manager to own the foundation of our GTM engine - from lead routing and territory design to forecasting, reporting, and systems. You’ll partner with Sales, CS, Marketing, and Finance to bring discipline to a fast-scaling motion, stand up best-practice processes, and give the team clean data + clear visibility.

If you love building from zero-to-one, know HubSpot cold, and can turn messy inputs into crisp pipelines and dashboards, this is your seat.

## What You’ll Do

- Own our GTM stack end-to-end: HubSpot (admin, data model, workflows, reporting), Chili Piper, Clay, and our sales engagement tools (e.g., Apollo/Outreach).
- Design the operating system for revenue: lifecycle stages, routing rules, SLAs, and handoffs (BDR → AE → CSM), with required fields and entry/exit criteria.
- Territories & coverage: carve territories, account assignment rules, and capacity models; evolve them as we scale headcount and segments.
- Reporting & forecasting: build dashboards for pipeline coverage, conversion/velocity, forecast accuracy (new/expansion/renewal), and rep productivity; run the weekly operating cadence.
- Data quality & enrichment: de-dupe, normalize, and enrich data; implement guardrails so the system stays clean as volume grows.
- Instrumentation for outcomes: attribute leads/opps to sources/programs, identify leaks/bottlenecks, and propose fixes (enablement, collateral, process, or pricing).
- Cross-functional glue: coordinate with Finance (targets, commissions), Marketing (lead scoring, campaign ROI), and CS (expansion/renewals) to keep plans and actuals aligned.
- Enablement hand-off: document processes/playbooks and train reps/managers so changes stick.

## What You’ll Bring

- 4–7+ years in RevOps/Sales Ops/Revenue Strategy at a high-growth SaaS company (Series A–C ideal).
- HubSpot power user (admin level) with automation/workflows, custom objects, and reporting; hands-on with Chili Piper and Clay; fluent in sales engagement tools.
- Proven track record designing stage governance, routing rules, territories, and SLAs—plus the documentation and training to make them real.
- Strong analytical chops; you can turn raw CRM data into insight and action without waiting on a data team.
- Builder mindset: bias to ship, comfort with ambiguity, and taste for crisp, scalable systems over hacks.
- Bonus: experience with post-sales revenue (renewal/expansion), commission/plan design, or our ICP (home services/field service).

## Why Avoca

At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact. Location: New York City (in-office).

## About Avoca AI

## Company Overview
- **One-liner**: Avoca builds an AI-powered front office platform for home service and trade professionals, automating phone calls, lead management, and customer communications to help SMBs win every job.
- **Entity Type**: Private (Series B, $125M+ total funding)
- **Headquarters**: New York, NY, United States (Union Square)
- **Founded**: 2022
- **Founders**: Tyson (last name not publicly listed) and Apurva (last name not publicly listed)

## Core Business
- **Primary industry**: AI-powered software for the home services and trades (HVAC, plumbing, electrical, roofing, pest control, automotive, restoration)
- **Target customers**: B2B – SMBs and operators in the service economy (home services, auto, restoration, roofing)
- **Mission or purpose**: To give every contractor in America a concierge-grade revenue operation, so they can capture every lead, convert every customer, and grow on their own terms.

## Products & Services
- **AI Front Office Platform**: A suite of AI agents that handle all inbound and outbound customer communications. Includes 24/7 phone answering, intelligent lead qualification and booking, personalized SMS/email follow-ups, job confirmation reminders, review generation, and customer re-engagement campaigns. The platform integrates with scheduling, dispatching, and marketing workflows to provide end-to-end visibility from ad click to invoice.

## Market Standing
- **Valuation**: $1 billion (as of Series B announcement, April 2026)
- **Key Metric**: Total funding of $125.5M
- **Notable Investors/Partners**: Kleiner Perkins, Meritech Capital Partners, General Catalyst, Amplify Partners, Nexus Venture Partners, Y Combinator (Winter 2023 batch)
- **Growth Signals**: 
  - 800+ operators served across HVAC, plumbing, electrical, roofing, pest control, and auto.
  - Headcount of 135 employees (+329.8% YoY), with 20 active job postings.
  - Monthly job posting growth of +17.6% and quarterly growth of +122.2%.
  - Expanding from home services into roofing, restoration, and auto verticals.
  - Backed by top-tier Silicon Valley investors at a $1B valuation.

## Competitive Advantages
- **Vertical-specific AI agents**: Unlike horizontal CRMs, Avoca’s agents are purpose-built for the service economy, understanding the specific workflows (dispatching, booking, job follow-up) of trades.
- **End-to-end workflow integration**: Tracks every marketing dollar from ad click to dispatched job to final invoice, replacing a stack of 4+ vendors.
- **Customer obsession & real-world feedback**: Founders and team talk to customers daily, sit in their call centers, and attend industry conferences to build exactly what operators need.
- **Data flywheel**: As the platform sits at the center of a contractor’s workflow, it generates proprietary data on what drives outcomes (lead conversion, follow-up effectiveness, etc.), creating a competitive moat.

## Strategic Focus
- **Vertical expansion**: Moving beyond home services into roofing, restoration, auto, and other large service verticals with similar operational dynamics.
- **Platform depth**: Building a system-level understanding of what works for each customer, turning scattered data into actionable playbooks.
- **AI-native front office**: Continuing to replace fragmented vendor stacks with a single, intelligent platform that gets smarter with every use.

## Why Work Here
- **Culture**: High-growth, customer-obsessed startup with a "team first" value. Employees are expected to be fast-paced and deeply engaged with customers.
- **Work environment**: In-office 5 days a week in Union Square, New York City. Lunch is provided daily.
- **Benefits**: 
  - Meaningful equity for every full-time employee
  - 401(k) with pre-tax or Roth from day one, no waiting period
  - Comprehensive health & insurance coverage
  - Benefits built to support the best work of your career
- **Engineering culture**: Emphasis on building AI agents that have real-world impact on a $1 trillion+ industry. Technical team is 35 people (19% of workforce), with a strong emphasis on product engineering and customer-facing work.
- **Talent sources**: Employees come from companies like Procore Technologies, EliseAI, Bain & Company, Google, PwC, and Amazon.

## Sources
1. [avoca.ai/careers](https://www.avoca.ai/careers)
2. [avoca.ai/about](https://www.avoca.ai/about)
3. [LinkedIn - Avoca AI](https://linkedin.com/company/avoca-ai)
4. [Y Combinator - Avoca](https://www.ycombinator.com/companies/avoca)
5. [Avoca Blog - Series B Announcement](https://www.avoca.ai/blog/avoca-raises-125m-series-b-1b-valuation)

## Other roles at Avoca AI

- [Frontend Engineer](https://feeny.ai/job/frontend-engineer-avoca-ai-new-york-pkfq1nzf6sq4) — New York, NY
- [GTM Recruiter](https://feeny.ai/job/gtm-recruiter-avoca-ai-new-york-dw6wfb7q76js) — New York, NY
- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-avoca-ai-new-york-m455xmbsjg05) — New York, NY
- [Customer Success Manager](https://feeny.ai/job/customer-success-manager-avoca-ai-new-york-5erxf76f071r) — New York, NY
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