---
title: 'Revenue Operations Manager at Doctoralia Colombia'
canonical: 'https://feeny.ai/job/revenue-operations-manager-doctoralia-colombia-bogota-7swzb9tzgsy6'
type: 'job'
last_seen: '2026-09-12'
---

# Revenue Operations Manager at Doctoralia Colombia

- **Company:** Doctoralia Colombia
- **Location:** Bogotá, Colombia
- **Employment:** full-time
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/doctoralia-colombia/abd5bea2-1212-4e4d-947d-6fa53b2e676f

## Job description

Descripción de la empresa Doctoralia es la plataforma líder en el mundo que conecta Especialistas de Salud con Pacientes a través de nuestra página web y aplicaciones. Somos una empresa de SaaS que brinda soluciones para digitalizar el sector salud y hacer la experiencia de la salud mas humana

Descripción del cargo La misión del Revenue Operations Manager es liderar el equipo de Revenue Operations, asegurar la calidad en los procesos. Ser el owner local del CRM y de las demás herramientas internas. Brindar soporte al equipo de Go-To-Market mediante insights, optimización de procesos y acompañamiento para asegurar una operación ordenada. Actuar como el stakeholder (representante/enlace) a nivel local frente a los equipos globales de operaciones.

Funciones

- Analizar indicadores de Customer Success como retención, churn, renovaciones, adopción, uso y salud del cliente, identificando riesgos y oportunidades.
- Ser responsable de la estrategia de asignación para ventas, abarcando tanto INB (Inbound) como OTB (Outbound).
- Liderar los equipos de Revenue Operations y Training.
- Supervisar el uso de las herramientas y el cumplimiento de los procesos por parte del equipo GTM (Go-To-Market).
- Diseñar e implementar automatizaciones que reduzcan tareas manuales, optimicen procesos y mejoren la eficiencia del equipo.
- Apoyar a los departamentos de Ventas y Marketing en la optimización de la asignación de MALs y MQLs bajo el Marketplace Health Framework.
- Reportar los resultados y la estrategia general directamente al COO.
- Apoyar a nivel local el proyecto de marketplace health, el cual está a cargo de Alex Alonso.

Requisitos

- Profesional en Ingeniería, Administración, Economía, Estadística, Ciencia de Datos o áreas afines.
- Mínimo 5 años de experiencia en Revenue Operations, mínimo 3 de estos liderando equipos de Business Intelligence, Data Analytics, CRM Operations o posiciones similares.
- Experiencia trabajando con métricas de Customer Success, como churn, retención, renovaciones, adopción o salud del cliente.
- Experiencia en automatización de procesos utilizando CRM y/o herramientas no-code o low-code.
- Experiencia utilizando inteligencia artificial aplicada a procesos de negocio, análisis o automatización.
- Conocimientos de SQL y Excel avanzado.
- Inglés avanzado (C2) OBLIGATORIO
- Vivir en Bogotá o en sus alrededores

Beneficios

- Contrato a termino indefinido
- Salario competitivo
- Modelo hibrido
- Horarios de lunes a viernes ( Fines de semana y festivos OFF)
- Día de cumpleaños compensatorio
- Bono de alimentación People Pass
- Medicina pre-pagada
- Beneficio de educación para idioma inglés
- Plataforma para Educación Continua

## About Doctoralia Colombia

## Company Overview
- **One-liner**: Doctoralia Colombia is the local arm of the global Docplanner Group, operating a leading online platform that connects patients with healthcare professionals and provides SaaS practice management tools for clinics and doctors.
- **Entity Type**: Private (part of the Docplanner Group, a privately held company)
- **Headquarters**: Bogotá, Colombia
- **Founded**: 2007 (Doctoralia brand founded in Spain; Colombian operations established as part of the group's expansion)
- **Founders**: Two doctors and a technologist (original Doctoralia founders)

## Core Business
- **Primary industry/industries**: Healthcare Technology (HealthTech), Online Marketplace, SaaS for Healthcare
- **Target customers**: B2B (healthcare professionals, clinics, medical centers) and B2C (patients seeking medical appointments and information)
- **Mission or purpose statement**: "Ayudando a las personas a vivir más, con mejor salud" (Helping people live longer, with better health) — as stated on their "About Us" page.

## Products & Services
- **[Doctoralia Platform (Marketplace)]**: A free-to-use online directory and booking platform for patients to find, compare, and book appointments with over 60,000 healthcare professionals across various specialties. Includes patient reviews and ratings.
- **[Doctoralia Pro (SaaS for Professionals)]**: A paid subscription software suite for doctors and clinics. Features include online booking management, automated SMS reminders, digital patient records, and practice analytics to streamline operations and attract new patients.
- **[Noa Notes (AI-Powered Tool)]**: An AI assistant that automatically summarizes patient consultations, allowing doctors to focus on the patient rather than manual note-taking.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Doctoralia is a subsidiary of the privately held Docplanner Group).
- **Key Metric**: The Docplanner Group (parent) reports over 2 million registered healthcare professionals and over 2 million patient reviews globally. Doctoralia Colombia specifically has 123 employees.
- **Notable Investors/Partners**: As part of the Docplanner Group, the company has received significant venture capital funding over the years (e.g., from One Peak Partners, Point Nine Capital, and others at the group level). Key partners include major healthcare networks and clinics in Colombia.
- **Growth Signals**: The Colombian office has grown 36.1% year-over-year in headcount (reaching 123 employees). The company is actively hiring for key roles (Head of Operations, Enterprise Sales, Commercial Supervisor). The group is a global leader in 13 countries, indicating strong market penetration and scalability.

## Competitive Advantages
- **Market Leadership**: Doctoralia is the dominant online healthcare booking platform in Colombia and across Latin America, with a strong brand and a large network of over 60,000 professionals.
- **Global Backing**: Being part of the Docplanner Group provides access to significant resources, technology, and best practices from 13 countries, giving it a competitive edge over local startups.
- **Integrated Ecosystem**: The combination of a patient-facing marketplace and a comprehensive SaaS suite (Doctoralia Pro) creates a powerful two-sided network effect. More patients attract more doctors, and better tools retain them.
- **AI Innovation**: The introduction of "Noa Notes" shows a commitment to leveraging AI to solve real pain points for healthcare professionals, differentiating their SaaS offering.

## Strategic Focus
- **Enterprise Expansion**: The active hiring for an "Enterprise Sales Executive – SaaS" and "KAM Integraciones" (Key Account Manager for Integrations) signals a strategic push to win larger contracts with clinics, hospitals, and healthcare groups.
- **Product-Led Growth**: Continued investment in AI (Noa Notes) and automation to improve the value proposition for doctors and enhance the patient experience.
- **Market Consolidation**: Leveraging the global group's scale to deepen market share in Colombia and potentially expand into adjacent services.

## Why Work Here
- **High-Growth Environment**: With 36% year-over-year headcount growth, the company is in a rapid expansion phase, offering opportunities for career advancement and impact.
- **Hybrid Work Model**: Job postings indicate a hybrid work policy, offering flexibility while maintaining in-office collaboration in Bogotá.
- **Mission-Driven Work**: Employees contribute to a meaningful mission of improving healthcare access and efficiency in Colombia.
- **Tech Stack**: The company uses a modern tech stack including microservices, RabbitMQ, Salesforce, Tableau, SQL, TypeScript, React, Kubernetes, and Docker, providing a strong environment for technical growth.
- **Global Exposure**: As part of an international group, employees have opportunities to collaborate with teams in Spain, Mexico, and other countries.
- **Strong Sales Culture**: With 24% of the workforce in Sales, the company offers a dynamic, results-oriented environment for commercial talent.

## Sources
1. [doctoralia.co](https://www.doctoralia.co/)
2. [jobs.ashbyhq.com/doctoralia-colombia](https://jobs.ashbyhq.com/doctoralia-colombia)
3. [linkedin.com/company/doctoraliaco](https://co.linkedin.com/company/doctoraliaco)
4. [pro.doctoralia.co/sobre-nosotros](https://pro.doctoralia.co/sobre-nosotros)
5. [doctoralia.co/contacto](https://www.doctoralia.co/contacto)

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