---
title: 'Revenue Operations Manager at Freeosk'
canonical: 'https://feeny.ai/job/revenue-operations-manager-freeosk-united-states-0bfytkj9qp0t'
type: 'job'
last_seen: '2026-09-12'
---

# Revenue Operations Manager at Freeosk

- **Company:** Freeosk
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-07-01
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.lever.co/thefreeosk/6cf41f74-c434-4505-abf9-c289d3245cc6

## Job description

Hello, Revenue Operations Manager! Freeosk is looking for a Revenue Operations Manager to meet our immediate growth needs. The ideal candidate will bring an innovation mindset to solve data and process problems with high accuracy and automation. This person will build and scale the operational backbone of Freeosk’s revenue engine by ensuring high data integrity, delivering clear and trusted insights, and supporting effective deal desk and sales process execution. This role will build custom AI-enabled solutions to support data usability for direct and partner-led revenue streams (focused on retail media), while driving efficiency, accuracy, automation, and scalability across revenue systems and processes. We work in a distributed environment. Our office is in Chicago, but you can be located within the continental United States. There will be travel required to our Chicago office from time to time. The anticipated base salary range for this role is $105,000 to $125,000. Actual compensation will be determined based on skills and experience.

Core Responsibilities

1. Data Governance & System Integrity

- Own accuracy and integrity of the single source of truth of sold work across Salesforce, BI tools, and partner reporting by implementing data quality processes (audits, validations, reconciliations, exception tracking)
- Define and maintain data dictionaries, field definitions, and metric logic

1. Data Analysis & Reporting

- Develop and manage dashboards and reporting in BI tools (Quick Suite, Looker, etc.)
- Build and maintain standardized revenue reporting across products, partners, retailers, and media programs to deliver clear, actionable insights on pipeline, bookings, and performance on a regular cadence

1. Sales Process & Documentation

- Define and maintain sales processes, SOPs, definitions and exception handling frameworks in Confluence to support org-wide clarity and AI enablement (e.g. Rovo and Copilot)
- Analyze sales process workflows and drive automation to identify risks, gaps, and opportunities to reduce process friction across Sales, Media, Finance, and partner teams

1. Deal Desk

- Serve as the primary escalation point for deal structuring and process exceptions
- Improve deal cycle time, accuracy, and cross-functional coordination by partnering closely with Product, Tech, Sales, Finance, and Media teams on complex deals and revenue structures

1. Revenue Operations Projects & Enablement

- Lead cross-functional process improvement and automation initiatives aligned to growth priorities that support scaling
- Identify, build and apply AI-enabled tools (Copilot, Rovo, etc.) to reduce manual work and data entry while maintaining accuracy

Outcomes

- Establish and maintain a trusted single source of truth across Salesforce, data marts, and BI reporting with consistent, explainable metrics
- Successfully support key partner integrations (e.g., Sam’s Club Connect, etc.) with accurate reporting and minimal manual reconciliation
- Deliver standardized reporting and insights that are consistently used by internal and external partner teams via scalable systems and dashboards
- Implement a clear data governance framework (definitions, QA processes, ownership) adopted across GTM teams
- Identify and resolve data quality and visibility issues that impact revenue, campaign management, partner trust, or revenue reporting
- Run a high-functioning deal desk process that improves contract accuracy, automation post-contracting, change management, and meets cross-functional and partner needs
- Lead high-impact RevOps projects that improve automation, system integrations, and operational efficiency

## Experience

Required

- 4-8+ years in Revenue Operations, Sales Operations, Business Analytics, or similar

- 3+ years working in Salesforce (reporting, data management; CPQ preferred)

- Proven ability to work with complex, multi-source datasets

- Strong experience with data validation, reconciliation, and QA processes

-

## Experience owning projects end-to-end and driving adoption

- Excellent communication and stakeholder management skills

- Very high attention to detail

## Preferred

- Experience in media sales, advertising, or retail advertising environments

- Exposure to retail media networks (RMNs) or partner-led GTM models in the online media or digital out-of-home (DOOH) space

- Familiarity with automation and AI-enabled workflows

Core Tools

- CRM: Salesforce
- BI: Quick Suite, Looker
- Analysis: Excel, Google Sheets
- ERP: NetSuite
- PM & Documentation: Jira, Confluence, Slack
- AI: Copilot, Rovo, and workflow other automation tools

Reporting Structure Reports to: Director, Revenue Operations Peers: Media Planning, Salesforce Administration

Our Benefits

- Competitive pay
- 401(k) Match Program
- Medical, Dental, Vision Insurance
- Work From Home Stipend
- Short-Term and Long-Term Disability
- Life Insurance
- Paid Time Off
- Volunteer Opportunities
- Summer Hours
- Parental Leave
- Tuition Reimbursement
- Sabbatical Program
- Professional Development
- Wellness Stipend
- Social events

Who Are We?

Freeosk Experiential Retail Media® is a marketing technology platform helping brands and retailers influence shopper behavior through immersive, in-store discovery. By combining physical product trial, digital media, and identity-based measurement, Freeosk transforms everyday product moments into opt-in, high-impact engagements that convert curiosity into purchase and engagement into measurable business outcomes.

With more than a decade of in-store experience and millions of one-to-one shopper interactions, Freeosk is leading discovery at scale across top retail environments. From Fortune 100 brands to emerging innovators, we partner with marketers and retail media networks to drive incremental sales through identifiable, closed-loop experiences that bridge physical and digital.

Headquartered in Chicago, Freeosk employees can be found all across the country thanks to our flex-work structure. This has allowed us to create an authentic, cross-disciplinary team of engineers, creatives, strategists, data scientists, and retail experts. As retail media evolves, Freeosk is redefining what in-store engagement can be when physical interactions fuel digital intelligence.

Freeosk is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

## About Freeosk

## Company Overview
- **One-liner**: Freeosk operates a network of touchless, automated in-store kiosks that distribute free product samples to shoppers, turning physical trial into a measurable digital marketing channel for consumer packaged goods (CPG) brands.
- **Entity Type**: Private (growth-stage)
- **Headquarters**: Chicago, Illinois, USA
- **Founded**: 2010
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Retail media, in-store marketing technology, consumer sampling
- **Target customers**: B2B — CPG brands, retailers; B2C — shoppers (end users of the kiosks)
- **Mission or purpose statement**: Creating joyful discoveries by making it fast, fun, and free for shoppers to find new favorite products [thefreeosk.com](https://www.thefreeosk.com/)

## Products & Services
- **Experiential Retail Media™ platform**: A multisensory in-store network that uses touchless kiosks to dispense samples. Shoppers check in via loyalty card, phone number, or retailer app, enabling brands to capture first-party data, personalize offers, and retarget shoppers after the in-store interaction.
- **Automated sampling kiosks**: Hardware units placed in retail aisles that dispense product samples with a touchless interface, creating an “interactive” brand moment (sight, sound, touch, taste, smell).
- **Omnichannel marketing campaigns**: End-to-end campaigns that combine in-store sampling with digital follow-up (personalized promotions, offers, and content) to drive trial, conversion, and loyalty.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Reaches over 2 million shoppers weekly [builtin.com](https://builtin.com/company/freeosk); reports an average 65% new-to-brand purchase rate from sampled products [freeoskinc.com](https://freeoskinc.com/)
- **Notable Investors/Partners**: Partners with leading retailers and CPG brands (specific names not publicly listed on the sites provided)
- **Growth Signals**: The company is actively hiring (Revenue Operations Manager, Sales Executive, Associate Media Planner), indicating scaling operations [jobs.lever.co/thefreeosk](https://jobs.lever.co/thefreeosk). They have a distributed work environment for most roles, suggesting a flexible growth model.

## Competitive Advantages
- **Physical-to-digital data bridge**: Unlike passive digital ads, Freeosk captures verified, real-world intent signals (e.g., a shopper actively walking up to a kiosk and opting in). This converts anonymous foot traffic into identifiable, retargetable customers.
- **High engagement & conversion**: Three-quarters of shoppers purchase the sampled product in-store, and 59% engage in word-of-mouth advocacy [freeoskinc.com](https://freeoskinc.com/). This “funnel collapse” from awareness to purchase is a powerful differentiator.
- **Multisensory experience**: Tapping sight, sound, touch, taste, and smell creates memorable brand moments that passive media (online ads, in-store signage) cannot match.
- **Long-standing market presence**: Founded in 2010, Freeosk has a 15+ year track record in the in-store sampling space, giving it deep retail relationships and operational expertise.

## Strategic Focus
- **Scaling the retail network**: Expanding kiosk placement into more locations across the country to increase weekly shopper reach.
- **Deepening omnichannel capabilities**: Bridging the gap between physical trial and digital follow-up, likely investing in more sophisticated data analytics and retargeting tools.
- **Talent acquisition**: Hiring across revenue operations, sales, and media planning to support growth and client service.

## Why Work Here
- **Culture & Values**: Freeosk emphasizes being “Enduring Partners,” “Problem Solvers,” “Builders,” and “Optimistic.” The culture is described as collaborative and supportive, with a focus on building relationships [freeoskinc.com](https://freeoskinc.com/careers/).
- **Remote-First Policy**: Most roles are distributed across the continental US, with occasional in-person visits. The company offers a work-from-home stipend [freeoskinc.com](https://freeoskinc.com/careers/).
- **Perks & Benefits**:
  - Premium medical, dental, and vision insurance (including company-paid options)
  - 401k match
  - Wellness stipend
  - Minimum 3 weeks vacation + holidays, floating holidays, sick days, summer Fridays, and paid parental leave
  - 7-year sabbatical (“Discovery Time Off”)
  - Professional development (leadership training, Lunch & Learns, tuition assistance)
  - Two paid volunteer days per year
  - Performance bonuses and referral bonuses
- **Engineering & Tech Culture**: While specific tech stack details aren’t public, the company uses AI tools in hiring (e.g., resume analysis) and operates a data-driven platform, indicating a tech-forward environment. The role of Revenue Operations Manager suggests a focus on data-driven process optimization.

## Sources
1. [thefreeosk.com – Company homepage](https://www.thefreeosk.com/)
2. [freeoskinc.com – Careers page with values, perks, and benefits](https://freeoskinc.com/careers/)
3. [freeoskinc.com – Product and platform overview](https://freeoskinc.com/)
4. [jobs.lever.co/thefreeosk – Current open roles and AI hiring disclosure](https://jobs.lever.co/thefreeosk)
5. [builtin.com – Company profile with employee count and perk details](https://builtin.com/company/freeosk)

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