---
title: 'Revenue Operations Manager at Instawork'
canonical: 'https://feeny.ai/job/revenue-operations-manager-instawork-san-francisco-z9bg91r9p9b1'
type: 'job'
last_seen: '2026-10-14'
---

# Revenue Operations Manager at Instawork

- **Company:** Instawork
- **Location:** San Francisco, CA
- **Posted:** 2026-05-05
- **Last confirmed live:** 2026-10-14
- **Apply:** https://job-boards.greenhouse.io/instawork/jobs/4679304006

## Job description

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.

We're hiring a RevOps Manager to own variable pay and quota-setting across our GTM organization, automate the majority of this cycle, and support/automate other RevOps functions - from analytics and forecasting to process improvement and tooling.

## Who You Are

Required:

- 3+ years in revenue operations, sales operations, sales compensation,  finance, or a closely adjacent function, with hands-on ownership of sales comp work
- Daily working fluency with AI tools (Claude, Cursor, ChatGPT, n8n, Replit, or similar)
- At least one shipped agentic workflow, internal tool, or skill that took real work off your plate or someone else's, with specifics on what it does and what it saves
- Comfort directing AI to write SQL and validate outputs against source data. Independent SQL fluency is a plus
- Cross-functional working style with Finance, Legal, and Sales leadership
- Judgment under pressure during compressed close windows

Nice to Have:

- Experience designing or improving quota-setting methodologies
- Audit support experience, with a habit of flagging issues in comp data, plan mechanics, or payouts before they escalate
- Familiarity with usage-based comp plans and the attribution challenges they create
- Experience with commission management platforms
- Exposure to Salesforce data model, dbt, and BI tooling (Mode, Looker)
- Experience leading or co-leading an annual comp plan redesign

## What You'll Do

AI & Agentic Automation

- Translate the existing SQL-and-spreadsheets comp process into agents, skills, and workflows so each cycle takes less manual work than the last.
- Examples we'd want to see from you in your first year: a payout-audit agent that pre-flags discrepancies against source data, a methodology skill that drafts and pressure-tests plan changes, an n8n workflow that routes rep escalations to the right reviewer, a Replit app that lets sales managers self-serve crediting questions, an agent that builds rep statements and explains the math.
- Tools we use today: Claude, Cursor, ChatGPT, n8n, Replit. You don't need a software engineering background. You do need a track record of shipping automations that took real work off someone's plate.

Comp Operations

- Run monthly and quarterly comp cycles for all GTM teams. Resolve discrepancies, reconcile with Finance and Payroll, run close QA. On-time cycles, errors caught before they escalate.
- Own the quarterly target-setting pipeline. Collect inputs, generate targets, drive approvals with the VP of Sales and CFO, finalize and distribute target packages. Partner with analytics on dashboards that make targets transparent to managers and reps.
- Handle new-hire guarantees, crediting exceptions, split credit decisions, LOA and territory moves, SPIFF design and payout, and manager-level comp questions. Sales and Finance judge the function on these calls.

Forecasting & Pipeline Analytics

- Own weekly and monthly forecast roll-ups across our GTM segments. Pressure-test rep and manager calls against pipeline data. Surface gaps to the VP of Sales and CFO before they show up in QBRs.
- Build and maintain pipeline dashboards covering coverage, stage conversion, velocity, and aging. Tie metrics back to compensation so managers see the full picture.
- Partner with FP&A on bookings forecasts, attainment modeling, and capacity planning for the next fiscal year.

Plan Design & Methodology

- Lead the annual comp planning cycle. Frame the plan, construct it across teams, run review and approval cycles with the CFO, CEO, VP of Sales, and other leadership. Manage Legal review and acknowledgment. Run the rollout. Own the retrospective.
- Bring a point of view on how plans are designed, how targets are set, and how the process runs. Identify changes that improve fairness or speed, then ship them in the next cycle.

What Success Looks Like

- First 90 days: Complete monthly comp cycles, partner on a quarterly cycle and one target-setting cycle. Know every plan and the people who own them. Ship your first agent or workflow that takes a piece of the cycle off the team's plate.
- First 6 months: Own a quarter-close from source data through payout. Propose specific changes to the operating process, backed by hours saved from the automations you've shipped. Take on forecasting & pipeline analytics work and partner on your first forecasting cycles
- First 12 months: Lead the annual plan design & capacity planning process. Show a portfolio of automations that save time in every subsequent cycle. GTM and Finance leaders bring comp questions to you first.

For CA-based applicants:

The base salary for this position is $160,000 - $185,000.

This position is eligible for equity in the form of stock options.

This position is eligible for Instawork benefits, including:

- Medical, dental, and vision plans with coverage beginning on the date of hire
- Flexible paid time off
- At least 8 paid company holidays annually
- Phone stipend
- Commuter stipend
- Supplemental pay on qualified leaves
- Employee health savings accounts (HSA) contribution
- Flexible spending plans
- 401K plan
- Perkspot - discount program through Lumity

A variety of factors are considered when determining someone's compensation, including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

## Our Values

- Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.

- Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!

- Always Be Learning We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.

- Act Like an Owner We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

## About Instawork

Founded in 2015, [Instawork](https://www.instawork.com) is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at [www.instawork.com/about](http://www.instawork.com/about).

[Personnel Privacy Policy](https://info.instawork.com/legal/california-personnel-privacy-policy)

## About Instawork

## Company Overview
- **One-liner**: Instawork is a leading AI-powered labor marketplace that connects businesses with vetted, skilled hourly workers for shifts, temp-to-hire, and full-time roles across North America, and is expanding into humanoid robotics training.
- **Entity Type**: Private (pre-IPO; Series D stage)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2015
- **Founders**: Sumir Meghani (CEO), Deep Abhani (CTO)

## Core Business
- **Primary industry/industries**: Labor marketplace, flexible staffing, temporary staffing, AI-powered workforce management, robotics workforce training
- **Target customers**: B2B (businesses in hospitality, warehouse/logistics, manufacturing, retail, and light industrial sectors); also serves B2C (hourly workers seeking flexible shifts)
- **Mission or purpose statement**: "To create economic opportunities for local businesses and hourly workers across the globe" — empowering everyone to thrive in their careers.

## Products & Services
- **Instawork Platform (Core Marketplace)**: An AI-powered mobile app and web platform where businesses post shifts and workers browse and book them. Features background checks, skills verification, ratings, and automated payroll, taxes, and insurance. Fills 90% of jobs within 24 hours.
- **Instawork Robotics**: A new division that pays employees to help train humanoid robots, expanding Instawork’s labor marketplace into AI and robotics data generation and validation. Includes roles like Founding Machine Learning Lead, Field Engineering Technician, and Robotics AI Campus Lead.
- **Top Pro Program**: Rewards high-performing workers with access to more shifts and cash bonuses.
- **'Captains' Program**: Sends vetted on-site shift leaders to manage large groups of workers for businesses.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (pre-IPO private company); last known Series D valuation was not publicly reported.
- **Key Metric**: Over 7 million hourly workers in its network (source: [instawork.com/about](https://www.instawork.com/about)); over 40 markets across North America (expanding to 60+ cities); 2+ billion data signals optimizing worker/business connections; 90% of jobs filled within 24 hours.
- **Notable Investors/Partners**: Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator (source: [Greenhouse jobs page](https://job-boards.greenhouse.io/instawork)).
- **Growth Signals**: Launch of a dedicated Robotics division (2025-2026); active hiring for robotics, AI, and enterprise sales roles across multiple US and international hubs (San Francisco, Chicago, New York, Pittsburgh, Bengaluru, Vancouver, Monterrey, Austin, Atlanta, Philadelphia, Chapel Hill).

## Competitive Advantages
- **Network effects**: The largest platform connecting businesses to hourly workers (7M+ workers) creates a deep, defensible moat — more workers attract more businesses, and vice versa.
- **AI & data moat**: Billions of proprietary data signals (worker performance, fit, reliability) power a machine-learning engine that optimizes worker matching, increasing return rates and reducing churn.
- **Full-stack trust & safety**: Background checks, skills verification, worker ratings, on-shift insurance, and a dedicated Trust & Safety team lower risk for businesses.
- **50-state+ coverage**: Presence in 60+ metro areas across the US and Canada allows rapid scaling for multi-location enterprise clients.
- **New robotics pivot**: Leveraging its massive workforce to train humanoid robots creates a unique competitive position at the intersection of labor and AI infrastructure.

## Strategic Focus
- **Scaling the core marketplace**: Expanding into new geographies (60+ cities) and verticals (e.g., light industrial, retail).
- **Enterprise growth**: Building out enterprise account management and strategic account teams for large clients in logistics, manufacturing, and retail.
- **Robotics & AI expansion**: Developing a new business line around training humanoid robots, positioning Instawork as a key partner for robotics companies needing real-world data and validation.
- **Product innovation**: Using AI to improve worker fit, reliability, and return rates; investing in automation and operational efficiency.

## Why Work Here
- **Mission-driven impact**: "Your work at Instawork directly benefits thousands of businesses and millions of workers." The company emphasizes creating economic opportunities.
- **Rapid growth and strong investors**: Pre-IPO company backed by top-tier VCs (Benchmark, Spark, Greylock, Y Combinator) — offers potential for career growth and equity upside.
- **Rewarding problems**: Tackle challenging, high-velocity problems in AI, robotics, marketplace dynamics, and trust & safety.
- **Culture values** (from careers page): Bias for Action, Act Like an Owner, Always Be Learning, Empathy/Trust/Candor.
- **Benefits**: Medical/Dental/Vision insurance, 401K/PF contribution, FSA & Commuter Benefits, Flexible Time Off, Parental & Family Leave, Office & Phone Plan Reimbursement, Employee Referral Bonus, Catered Lunches, Pet Friendly Offices, Mental Health Benefits, Team Offsites.
- **Work model**: Hybrid / in-office hub locations in San Francisco, Chicago, New York, Pittsburgh, and Bengaluru; also remote-friendly for certain roles.

## Sources
1. [Instawork Careers Page](https://www.instawork.com/careers)
2. [Instawork Greenhouse Jobs Board](https://job-boards.greenhouse.io/instawork)
3. [Instawork About Page](https://www.instawork.com/about)
4. [Instawork Homepage](https://www.instawork.com/)
5. [Instawork How It Works](https://www.instawork.com/how-it-works)

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