---
title: 'Revenue Operations Specialist at 9fin'
canonical: 'https://feeny.ai/job/revenue-operations-specialist-9fin-new-york-fr95d16rcq4b'
type: 'job'
last_seen: '2026-09-13'
---

# Revenue Operations Specialist at 9fin

- **Company:** 9fin
- **Location:** New York, NY
- **Employment:** full-time
- **Posted:** 2026-08-13
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.ashbyhq.com/9fin/e6b90d03-3fa1-4116-9853-978386e5fcd4

## Job description

## About 9fin

9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption. We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide.

The opportunity We’re looking for a Revenue Operations Specialist to join our growing US team and help make it easier for our commercial teams to do their best work. This role has an in-office requirement of 3 days a week. You'll sit close to Sales and be the person they turn to when something in the deal cycle isn't clear — from opportunities and quotes to renewals, amendments, and the more unusual scenarios that don't fit a template. You'll troubleshoot issues, catch and fix mistakes before they cause problems downstream, and jump on calls with sellers when a deal needs a second pair of eyes in real time. You'll also help keep our commercial data clean and reliable in Salesforce — spotting and merging duplicates, keeping account hierarchies accurate, and helping shape the rules and processes that prevent these issues in the first place. Beyond day-to-day deal support, you'll spot the patterns in what Sales is asking for and feed those back as concrete process, tooling and enablement improvements. This is a hands-on role, but one with real room to grow: as you build depth across Salesforce and our wider revenue tech stack, you'll take on more analytical and strategic work — from reporting and systems projects to cross-functional initiatives with Finance, Legal, Customer Success, and the wider Revenue Operations team. It's a great opportunity for someone who already has a solid foundation in RevOps or Sales Operations, enjoys being close to the commercial team, and wants to develop into a well-rounded Revenue Operations professional.

## What you'll work on

- Support the end-to-end sales process, including opportunities, quoting, renewals, amendments, approvals, and deal support.
- Act as the first point of contact for Sales on operational questions, helping troubleshoot process and tooling issues and escalating where needed.
- Review opportunities, quotes, and deal structures for accuracy and completeness.
- Help maintain and improve data quality in Salesforce — identify and merge duplicate accounts and contacts, ensure correct account hierarchies, and contribute to validation rules, processes and enablement that prevent these issues at source.
- Apply a strong understanding of SaaS commercial concepts and metrics, including ARR, renewals, expansions, contractions, and deal deltas.
- Help running ad hoc reporting and analysis for the sales team
- Support standard and non-standard commercial scenarios using established processes and approval frameworks.
- Collaborate with Finance, Legal, Customer Success, and the wider Revenue Operations team to help deals move efficiently.
- Identify recurring operational issues and contribute practical suggestions for process improvement.
- Maintain clear process documentation and support sales teams in understanding and following established workflows.

## About You

- 2–5 years’ experience in Revenue Operations, Sales Operations, or a similar commercial operations role, ideally within a SaaS business.
- Experience supporting sales processes such as opportunity management, quoting, renewals, amendments, and deal execution.
- Strong familiarity with Salesforce or a similar CRM, with the confidence to navigate tools and investigate issues independently.
- A good understanding of SaaS revenue metrics and commercial deal structures.
- Strong attention to detail, analytical thinking, and problem-solving skills.
- Clear communication skills and the ability to work effectively with Sales and cross-functional teams.
- Comfortable working independently within established processes and knowing when to escalate.

Our benefits We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance

- Competitive Salary: $90,000 - $110,000
- 401(k) (9fin pay 3%, employee contributions are uncapped)
- Private Health Insurance, with Dental and Vision
- Paid sick leave
- Disability Insurance (New York)
- Commuter Benefit

Time off

- 25 vacation days per year
- Local public holiday
- Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work
- Work abroad for up to 3 months a year
- 1 month paid sabbatical after 5 years of service
- Enhanced parental leave & flexible working arrangements available

Training & Culture

- Professional learning and development budget
- AI experimentation budget of $1,000 per employee to trial AI tools
- Bi-annual team socials
- Summer and Winter company social events

9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.

## About 9fin

## Company Overview
- **One-liner**: 9fin is the AI-native intelligence platform that provides data, analytics, news, and AI-powered workflows for global debt capital markets.
- **Entity Type**: Private (Series C)
- **Headquarters**: London, United Kingdom
- **Founded**: 2016
- **Founders**: Steven Hunter (CEO) and Hussam El-Sheikh (CTO)

## Core Business
- **Primary industry/industries**: Financial Technology (Fintech), Debt Capital Markets, AI/Data Analytics
- **Target customers**: B2B, specifically investment banks, asset managers, hedge funds, law firms, private credit funds, and advisory firms.
- **Mission or purpose statement**: To become the number one platform for debt markets globally, redefining how debt markets are understood and acted on by credit teams.

## Products & Services
- **9fin Platform**: A unified platform combining breaking news from expert reporters, structured data and analytics, and AI-powered workflows. It covers leveraged finance, distressed debt, CLOs, private credit, ABF, and investment grade across North America, Europe, Latin America, and Asia-Pacific.
- **9fin AI (AI Chat & Research Grid)**: Launched in June 2026, these tools help credit professionals move from question to conviction faster. AI Chat provides cited answers to complex credit questions in seconds. Research Grid enables users to build structured company comparisons in minutes using pre-defined or custom questions. Every output is grounded in proprietary debt market data and linked to source material. [9fin.com](https://www.9fin.com/)

## Market Standing
- **Valuation/Market Cap**: $1.3 billion (as of Series C fundraise in March 2026) [cbinsights.com](https://www.cbinsights.com/company/9fin)
- **Key Metric**: Total funding raised to date: $253.95M [cbinsights.com](https://www.cbinsights.com/company/9fin)
- **Notable Investors/Partners**: Not all investors are publicly listed, but the company has raised over $250M across Series A, B, and C rounds.
- **Growth Signals**: 
    - In June 2026, launched two major AI tools (AI Chat and Research Grid) [prnewswire.co.uk](https://www.prnewswire.co.uk/news-releases/9fin-launches-next-generation-of-ai-tools-for-debt-capital-markets-302794326.html)
    - Powers credit teams at 300+ leading global institutions [9fin.com](https://www.9fin.com/about)
    - Employs 350+ people globally [9fin.com](https://www.9fin.com/about)
    - Scaled globally with offices in London, New York, Hong Kong, and Belfast [9fin.com](https://www.9fin.com/about)

## Competitive Advantages
- **AI-native foundation**: Built from the ground up with a decade of proprietary debt market data powering its AI, creating a strong moat. [9fin.com](https://www.9fin.com/about)
- **Deep domain expertise**: Co-founders have backgrounds in investment banking (J.P. Morgan) and engineering (Deutsche Bank), and the platform is calibrated by in-house credit, distressed, and legal analysts with decades of experience. [9fin.com](https://www.9fin.com/about)
- **Comprehensive data**: Unifies public, private, and distressed credit data in a single connected view, replacing multiple legacy tools. [9fin.com](https://www.9fin.com/)
- **Trusted by the market**: Used by 80% of trading desks among top-tier institutions. [9fin.com](https://www.9fin.com/)

## Strategic Focus
- **Current priorities and direction for growth**: Scaling globally and deepening the AI platform. The company is building "credit-specific AI agents that proactively monitor, draft and alert," moving from a source of intelligence to the platform where credit professionals get work done. [prnewswire.co.uk](https://www.prnewswire.co.uk/news-releases/9fin-launches-next-generation-of-ai-tools-for-debt-capital-markets-302794326.html)

## Why Work Here
- **Culture highlights**: Emphasizes "true flexibility," "a culture of care," and the opportunity to "build at the edge" with the latest AI tools. The company values ambition and offers real opportunities to make an impact. [9fin.com](https://www.9fin.com/careers)
- **Remote/hybrid/office policy**: Offers a flexible work model: "Work from home, or from one of our great offices around the world. We encourage time with your team, while giving you the flexibility when you need it." [9fin.com](https://www.9fin.com/careers)
- **Notable perks or engineering culture**: 
    - Enhanced parental leave, flexible hours, and sabbaticals. [9fin.com](https://www.9fin.com/careers)
    - Engineers, product, and AI teams own the full experience, from data architecture to interface, working closely with customers. [9fin.com](https://www.9fin.com/careers)
    - High growth trajectory with global scaling, providing real career advancement opportunities. [9fin.com](https://www.9fin.com/careers)

## Sources
1. [9fin Careers Page](https://www.9fin.com/careers)
2. [9fin About Page](https://www.9fin.com/about)
3. [9fin Homepage](https://www.9fin.com/)
4. [CB Insights Company Profile](https://www.cbinsights.com/company/9fin)
5. [PRNewswire - 9fin Launches Next Generation AI Tools](https://www.prnewswire.co.uk/news-releases/9fin-launches-next-generation-of-ai-tools-for-debt-capital-markets-302794326.html)
6. [9fin Jobs Portal (Ashby)](https://jobs.ashbyhq.com/9fin)

## Other roles at 9fin

- [People Partner - Content](https://feeny.ai/job/people-partner-content-9fin-london-xzm1je99bkjq) — London, United Kingdom
- [Senior Legal Operations Manager](https://feeny.ai/job/senior-legal-operations-manager-9fin-london-vy8ykpeq2vmw) — London, United Kingdom
- [Engineering Lead](https://feeny.ai/job/engineering-lead-9fin-london-nghdmhe8bc3q) — London, United Kingdom
- [Senior Product Manager (Data APIs)](https://feeny.ai/job/senior-product-manager-data-apis-9fin-london-yn09v2f3v1n2) — London, United Kingdom
- [AI Engineer](https://feeny.ai/job/ai-engineer-9fin-london-zvd8qn403sv0) — London, United Kingdom
- [Senior AI Product Manager](https://feeny.ai/job/senior-ai-product-manager-9fin-london-36167q7fxwsh) — London, United Kingdom
- [Senior Product Manager](https://feeny.ai/job/senior-product-manager-9fin-london-27cfg6ysm2y5) — London, United Kingdom
- [Senior FP&A Analyst](https://feeny.ai/job/senior-fp-a-analyst-9fin-london-4v5zm05bfnpf) — London, United Kingdom
- [Senior Platform Engineer](https://feeny.ai/job/senior-platform-engineer-9fin-london-tpzrkjn9kyn1) — London, United Kingdom
- [Platform Engineer](https://feeny.ai/job/platform-engineer-9fin-london-rt9edb8qsb36) — London, United Kingdom