---
title: 'Risk and Fraud Operations- Intern- Noida at Paytm Payments Services'
canonical: 'https://feeny.ai/job/risk-and-fraud-operations-intern-noida-paytm-payments-services-noida-120w9mf3xhtf'
type: 'job'
last_seen: '2026-10-15'
---

# Risk and Fraud Operations- Intern- Noida at Paytm Payments Services

- **Company:** Paytm Payments Services
- **Location:** Noida, India
- **Employment:** internship
- **Work type:** onsite
- **Posted:** 2026-09-14
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.lever.co/paytmpayments/952b9a12-d239-4038-8df0-f298e9c89703

## Job description

## About the Role

We are looking for a detail-oriented Operations Intern to join our Operational Risk & Governance team. This internship is ideal for a graduate or MBA student who wants hands-on exposure to operational risk, merchant onboarding governance, vendor risk management, compliance, and payment operations within a leading fintech environment. You will work closely with Risk, Operations, Compliance, and Business teams to support governance initiatives, maintain operational trackers, prepare reports, and ensure smooth execution of risk and outsourcing processes.

## Key Responsibilities

Operational Risk Support Assist in maintaining Operational Risk (ORM) trackers, risk registers, and governance documentation. Support Risk & Control Self-Assessment (RCSA) activities by coordinating with cross-functional teams. Track operational incidents, control gaps, and remediation status. Help prepare SOPs, process documents, and policy version control records. Compile Key Risk Indicator (KRI) data and assist in periodic risk reporting. Merchant & Payment Operations Support governance activities related to merchant onboarding and KYC documentation. Assist in reviewing merchant data, PAN validation records, and onboarding quality checks. Maintain operational dashboards for payment operations and exception tracking. Coordinate with internal stakeholders for timely closure of operational requests. Outsourcing & Vendor Governance Maintain vendor onboarding and due diligence trackers. Support documentation for vendor risk assessments and periodic reviews. Track SLA performance and follow up on pending compliance documents. Assist during internal audits and regulatory documentation requests.

Reporting & Analytics Prepare Excel-based MIS, governance reports, and management presentations. Analyze operational data to identify trends and process improvement opportunities. Ensure accuracy and completeness of operational records and audit-ready documentation.

## Preferred Candidate

Graduate or MBA (HR/Operations/Finance/Business) pursuing or recently completed. Strong proficiency in Advanced Excel; PowerPoint knowledge is desirable. Analytical mindset with excellent attention to detail. Good communication and stakeholder coordination skills. Interest in fintech, risk operations, compliance, or payment operations.

## What You'll Gain

Exposure to operational risk and governance frameworks. Hands-on experience with merchant onboarding and payment operations. Experience creating MIS dashboards, SOPs, and audit documentation. Opportunity to collaborate with Risk, Compliance, Operations, and Product teams in a fast-paced fintech environment.

## About Paytm Payments Services

## Company Overview
- **One-liner**: Paytm Payments Services Limited (PPSL) provides digital payment solutions — including a high-scale payment gateway, UPI processing, subscriptions, and merchant financial tools — for Indian businesses ranging from neighborhood stores to large brands.
- **Entity Type**: Private (wholly owned subsidiary of One97 Communications, a publicly listed parent company)
- **Headquarters**: Noida, India
- **Founded**: 2020 ([builtin.com](https://builtin.com/company/paytm-payments-services-limited))
- **Founders**: Not publicly listed for PPSL; the entity is a wholly owned subsidiary of One97 Communications ([paytmpayments.com](https://www.paytmpayments.com/about-us))

## Core Business
- **Primary industry**: Digital payments, fintech, payment gateway infrastructure
- **Target customers**: B2B — online brands, startups, small merchants, BFSI institutions (for premium collections, loan repayments, investments), and government entities
- **Mission or purpose statement**: "Driving financial inclusion by empowering India's top online brands, startups and small merchants to accept digital payments and manage their business" ([paytmpayments.com](https://www.paytmpayments.com/about-us))

## Products & Services
- **Paytm Payment Gateway**: Core online payment acceptance for apps and websites, supporting UPI, cards, net banking, and more with high success rates and real-time bank settlements ([paytmpayments.com](https://www.paytmpayments.com/))
- **Payment Links & Payment Pages**: Collect payments instantly without building a website or app
- **International Payments**: Cross-border payment solution for merchants serving customers in 200+ countries
- **Subscriptions**: Customized payment plans and automated recurring collections across all payment instruments
- **Bank Offers & No-Cost EMI**: Affordability options to improve checkout conversion
- **Instant Refunds**: Automated, real-time refund processing for end customers
- **BFSI Solutions**: Specialized flows for policy premiums, loan repayments, investments, and credit card payments ([paytmpayments.com](https://www.paytmpayments.com/))

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed for PPSL as a standalone entity
- **Key Metric**: 600M+ transactions processed per month; 10,000+ transactions/second handling capacity ([paytmpayments.com](https://www.paytmpayments.com/))
- **Notable Investors/Partners**: Parent One97 Communications (OCL) — the publicly traded company behind the Paytm ecosystem ([paytmpayments.com](https://www.paytmpayments.com/about-us))
- **Growth Signals**: Expanding into government alliances (as seen in current openings for Government Alliances Payments roles); marketing its payment suite to BFSI, international merchants, and large Indian brands; operates within the broader Paytm group ecosystem covering in-store payments and advertising solutions ([jobs.lever.co](https://jobs.lever.co/paytmpayments))

## Competitive Advantages
- **Massive scale**: 600M+ transactions processed monthly and 10,000+ TPS capacity demonstrate infrastructure reliability that few Indian payment gateways can match ([paytmpayments.com](https://www.paytmpayments.com/))
- **Broadest payment source coverage**: UPI, cards, net banking, EMI, subscriptions, and international payments from 200+ countries in a single integration
- **Paytm ecosystem leverage**: Access to Paytm group companies for in-store payments and advertising, creating a full-stack merchant offering
- **Merchant trust**: Positions itself as "the payment gateway that powers India's largest brands" ([paytmpayments.com](https://www.paytmpayments.com/))

## Strategic Focus
- Deepening financial inclusion for Indian businesses, from neighborhood merchants to national brands
- Strengthening government and BFSI payment partnerships via dedicated alliances teams ([jobs.lever.co](https://jobs.lever.co/paytmpayments))
- Building robust payment rails and merchant experiences as the "backbone of India's business payments ecosystem" ([paytmpayments.com](https://www.paytmpayments.com/careers))
- Expanding international payment acceptance for global merchants

## Why Work Here
- **Hybrid workspace**: Employees work a combination of remote and on-site ([builtin.com](https://builtin.com/company/paytm-payments-services-limited))
- **Mission-driven engineering**: Opportunity to build payment infrastructure powering "millions of businesses across India — from neighbourhood stores to leading brands" ([paytmpayments.com](https://www.paytmpayments.com/careers))
- **Strong benefits package**:
  - Health & wellness: medical insurance for self and family, health check-ups, mental health support, women's wellness initiatives, maternity/paternity benefits
  - Financial wellness: competitive compensation, annual bonus/incentives, ESOPs, salary advance, car lease, mobile device lease, relocation support
  - Time away: competitive leave across categories, team outing and engagement allowances
  - Personal development: internal job mobility, learning reimbursement for online courses and upskilling ([paytmpayments.com](https://www.paytmpayments.com/careers))
- **Career tracks**: Product & Engineering, Partnerships & Alliances, Merchant Operations, Data, Analytics & Growth — with both on-site and remote opportunities listed ([jobs.lever.co](https://jobs.lever.co/paytmpayments))
- **Culture**: Emphasizes purpose, collaboration, and self-driven learning; "meaningful work happens when you're part of a team building the backbone of India's business payments ecosystem" ([paytmpayments.com](https://www.paytmpayments.com/careers))

## Sources
1. [paytmpayments.com](https://www.paytmpayments.com/about-us)
2. [paytmpayments.com](https://www.paytmpayments.com/careers)
3. [jobs.lever.co](https://jobs.lever.co/paytmpayments)
4. [paytmpayments.com](https://www.paytmpayments.com/)
5. [builtin.com](https://builtin.com/company/paytm-payments-services-limited)

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