--- title: 'Risk & Compliance Manager - 2025857 at World Relief' canonical: 'https://feeny.ai/job/risk-compliance-manager-2025857-world-relief-zalingei-pk5xw7e99pez' type: 'job' last_seen: '2026-09-09' --- # Risk & Compliance Manager - 2025857 at World Relief - **Company:** World Relief - **Location:** Zalingei, Central Darfur, Sudan - **Compensation:** $55k–$60k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-03 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.lever.co/wr/b35bc6ce-069a-44c3-938d-4193a1633458 ## Job description ## ORGANIZATION SUMMARY: World Relief is a global humanitarian organization whose mission is to boldly engage the world’s greatest crises. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. ## POSITION SUMMARY: The Risk & Compliance Manager leads World Relief Sudan's countrywide risk management, compliance, internal control, audit assurance, partner due diligence, Accountability to Affected Populations (AAP), complaints and feedback, and safeguarding compliance systems. ## ROLE & RESPONSIBILITIES: 1. Country Risk Management and Internal Controls - Maintain the country risk register, including risk assessment, ownership, mitigation actions, deadlines, and escalation. - Establish risk-based internal control and compliance monitoring across departments, Area Offices, projects, and partners. - Advise the Country Director and Senior Management Team on significant risks, control weaknesses, risk acceptance, and mitigation priorities. - Track material risks and control failures until management action is completed and verified. 1. Audit and Compliance Assurance - Develop and implement an annual risk-based audit and compliance review plan approved by the Country Director and Senior Management Team. - Coordinate internal, external, donor, and partner audits and direct risk-based spot checks, field verification, and compliance reviews. - Issue clear findings and recommendations, maintain the findings tracker, and independently verify corrective action before closure. - Preserve appropriate independence by avoiding operational ownership of activities the department may review. 1. Partner Due Diligence and Monitoring - Lead due diligence and risk rating for prospective and existing sub-partners, covering governance, integrity, sanctions, conflicts of interest, safeguarding, CFM, financial, operational, and reputational risk. - Coordinate specialist input from relevant departments and recommend approval conditions, capacity strengthening, monitoring frequency, or escalation. - Direct risk-based partner monitoring and track corrective actions throughout the partnership lifecycle. 1. Donor and Organizational Compliance - Maintain a system for material donor, legal, contractual, and organizational compliance requirements. - Advise teams on donor rules, World Relief policies, partnership obligations, and internal controls. - Review high-risk project and partner records without assuming the operational responsibilities of the owning department. - Monitor implementation, amendment, close-out, and record-retention risks and escalate material gaps. 1. AAP and Complaints and Feedback Mechanism - Serve formally as the World Relief Sudan Country Accountability Focal Point and maintain the required relationship with Home Office Accountability & Safeguarding. - Oversee WRS commitments to AAP, including participation, accessible information, inclusive feedback, timely response, and organizational learning. - Work with Programs to integrate AAP across the project cycle and with MEAL to monitor accessibility, effectiveness, trends, and learning. - Ensure complaints are received, categorized, acknowledged, referred, tracked, documented, and closed through a safe and confidential CFM. - Convene the Local Complaints Response Team for Category 3 complaints, while Programs remain responsible for operational corrective actions. - Submit required de-identified reports and ensure feedback informs program adaptation and risk mitigation. 1. Safeguarding, Sensitive Complaints, and Code of Conduct - Ensure Category 4 concerns, including SEAH, child safeguarding, fraud, corruption, serious misconduct, threats, or Code of Conduct violations, are escalated to Home Office within 24-48 hours. - Stop local inquiry when Category 4 indicators arise and protect confidentiality, safety, informed consent, need-to-know access, and non-retaliation. - Do not conduct or direct local investigations of WRS staff misconduct or Category 4 matters unless formally authorized under an approved Home Office process. - Coordinate prevention, awareness, referral, protective measures, and follow-up with the Country Director, Home Office, HR, Finance, and other authorized functions. - Ensure Category 2-3 records remain separate from Category 4 referrals and are stored according to data-protection requirements. 1. Leadership, Capacity Building, and Reporting - Supervise Risk & Compliance Officers and provide countrywide technical leadership for risk, compliance, partner assurance, AAP, CFM, and safeguarding compliance. - Implement training and coaching on internal controls, donor compliance, partner assurance, CFM, safeguarding, PSEAH, Code of Conduct, anti-fraud, confidentiality, and reporting obligations. - Maintain separate registers for risks, audits and findings, partner due diligence, complaints, safeguarding compliance, and training. - Report quarterly to the Country Director and Senior Management Team on performance, trends, overdue actions, and emerging risks. - Maintain an approved alternate Accountability Focal Point for absence or conflicts of interest. 1. Mission, Vision, Values, and Culture - Serve as a professional role model for WRS in ethics, impartiality, accountability, and service. - Promote compassion, integrity, excellence, responsible stewardship, and early reporting of risks and concerns. - Complete other duties reasonably assigned by the Country Director. Supervisory Responsibilities - This position directly supervises Risk & Compliance Officers. The Manager sets workplans and priorities, assigns and reviews work, provides regular coaching and feedback, approves leave and attendance in accordance with WRS procedures, completes performance reviews, addresses performance or conduct concerns with HR support, and promotes staff development, wellbeing, accountability, and succession planning. ## JOB REQUIREMENTS: - Committed to the mission, vision, and values of World Relief - Education: Bachelor's or Master's degree in Finance, Accounting, Business Administration, Law, Public Administration, Development Studies, Risk Management, or a related field. - Experience: Minimum 7-10 years of progressive experience in risk management, compliance, audit, internal controls, partner assurance, accountability, or program quality, including significant management responsibility and at least 3-5 years in an INGO context. - Technical Expertise: Demonstrated ability to maintain risk registers, lead risk-based audits and partner due diligence, assess internal controls, manage corrective actions, and interpret major donor requirements. - Accountability and Safeguarding: Strong knowledge of AAP, CFM, CHS, safeguarding, PSEAH, Code of Conduct, confidentiality, data protection, complaint escalation, and survivor-centred approaches. - Leadership: Proven ability to lead assurance functions, preserve independence, manage conflicts of interest, advise senior leaders, and balance oversight with practical support. - Integrity: Demonstrated reputation for integrity, objectivity, discretion, sound judgment, and professional handling of confidential information. - Computer Skills: Strong ability to use Microsoft Word, Excel, Outlook, Teams, and approved systems for registers, trackers, reports, case referrals, and evidence files. - Language: Fluency in written and oral English and Arabic required. - Mobility: Willingness and ability to travel regularly to Area Offices, project sites, partners, and remote or insecure field locations. ## PREFERRED QUALIFICATIONS: - Professional certification such as CPA, ACCA, CIA, CFE, CRMA, or equivalent. - Formal training in CFM, safeguarding, PSEAH, investigations management, CHS, data protection, or partner due diligence. - Experience with major humanitarian donor frameworks and work in Sudan or a similar context. World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees. World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. *** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964. ## About World Relief ## Company Overview - **One-liner**: World Relief is a global Christian humanitarian organization that partners with local churches to respond to crises, support refugees and immigrants, and foster sustainable community development. - **Entity Type**: Private non-profit (faith-based) - **Headquarters**: Towson, Maryland, USA - **Founded**: 1944 - **Founders**: Founded by the National Association of Evangelicals (NAE) in the aftermath of World War II ## Core Business - Primary industry/industries: Humanitarian aid, refugee resettlement, immigrant services, community development, disaster response, advocacy - Target customers: Vulnerable populations (refugees, displaced persons, immigrants), local churches (partners), donors and volunteers - Mission or purpose statement: “To boldly engage the world’s greatest crises in partnership with the church.” ## Products & Services - **Humanitarian & Disaster Response**: Emergency relief in conflict zones and natural disasters (e.g., war in Ukraine), leveraging local church networks to deliver aid. - **Community Development & Resilience**: Long-term programs addressing root causes of displacement—conflict, climate change, extreme poverty—through locally driven solutions. - **U.S. Refugee & Immigrant Services**: Resettlement, legal assistance (immigration attorneys), mental health counseling, employment services, and education/literacy programs for immigrants and refugees in the United States. ## Market Standing - **Valuation/Market Cap**: Not applicable (non-profit) - **Key Metric**: In FY2024, served nearly 3.3 million people globally; in 2025, reduced suffering for over 4.5 million people. Also mobilized 4,500+ churches and served 40,000+ immigrants in the U.S. in FY2024. - **Notable Investors/Partners**: Local churches across 100+ countries, National Association of Evangelicals (parent organization), Cigna (Gold Healthy Workforce Designation) - **Growth Signals**: Rapidly expanding team to meet increasing global needs; actively hiring for multiple roles (remote, hybrid, on-site) across the U.S. and abroad (e.g., Country Director in Chad, Program Manager, Mental Health roles). ## Competitive Advantages - **Faith-based church partnerships**: Unlike most humanitarian organizations, World Relief works exclusively through local churches, creating sustainable, trust-based networks. - **Holistic approach**: Addresses physical, mental, social, and spiritual needs, targeting root causes rather than just symptoms. - **80+ year track record**: Operating in over 100 countries since 1944, with deep institutional knowledge and credibility. - **“Here and there” model**: Links U.S. domestic work (refugee resettlement, immigration) with global programs, creating a unified mission and shared learning. ## Strategic Focus - Scaling operations to respond to increasing global crises (displacement, conflict, climate change). - Expanding U.S. immigrant and refugee services through new office locations and program innovation. - Strengthening church mobilization and volunteer recruitment (22,000+ volunteers recruited in 2025). - Investing in employee well-being (Cigna Gold Healthy Workforce designation) to support rapid team growth. ## Why Work Here - **Culture**: Faith-based, purpose-driven, highly relational, and collaborative environment. Employees report “a strong sense of everyday purpose” and witness lives transformed daily. - **Remote/Hybrid/Office**: Offers a mix of remote, hybrid, and on-site roles depending on position and location (e.g., remote for National Director of Principal Gifts; hybrid for Intake and Office Coordinator in Carol Stream, IL; on-site for Country Director in Chad). - **Notable perks**: Cigna Gold Healthy Workforce Designation for employee health and wellbeing; opportunities for spiritual growth and prayer; commitment to excellence and creative problem-solving. - **Engineering culture**: Not a tech company; focus is on program delivery, but roles include data, operations, and program management. Strong emphasis on professional development and faith integration. ## Sources 1. [World Relief Careers Page](https://worldrelief.org/careers/) 2. [World Relief Homepage](https://worldrelief.org/) 3. [World Relief Job Listings (Lever)](https://jobs.lever.co/wr) 4. [Work at World Relief](https://worldrelief.org/work-at-world-relief/) 5. 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