---
title: 'RN Case Manager at Zócalo Health'
canonical: 'https://feeny.ai/job/rn-case-manager-zocalo-health-remote-qpqrgm94qhcb'
type: 'job'
last_seen: '2026-09-11'
---

# RN Case Manager at Zócalo Health

- **Company:** Zócalo Health
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-06-25
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/zocalohealth/jobs/5282148008

## Job description

RN Case Manager

Remote (Full Time) *Must reside in California*

Compensation: $85,000

## About Us

Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all  healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care.

Our model is built for populations with high medical and social complexity, where fragmented care drives poor outcomes and unnecessary cost. We combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support.

Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations. We are building a durable care platform designed to perform in constrained healthcare environments and to lead the shift toward accountable, value-based care.

## Role Description

The RN Case Manager will join Zócalo Health during a period of rapid growth and increasing operational complexity. This role exists to provide clinical care management and care coordination services for members with complex medical, behavioral, and social needs.

As part of an interdisciplinary care team led by a Nurse Practitioner, the RN Case Manager will be responsible for assessing member needs, developing care plans, coordinating services, managing transitions of care, and supporting members in achieving their health goals. The RN serves as the primary clinical coordinator within the care team and works closely with Community Health Workers, Care Coordinators, Behavioral Health staff, providers, caregivers, and community partners.

The RN Case Manager will contribute in the following ways:

- Conduct comprehensive clinical assessments and identify medical, behavioral, and social barriers to health.
- Develop, implement, and monitor individualized care plans for high-risk members.
- Manage a panel of members with complex healthcare needs across multiple settings and providers.
- Coordinate transitions of care following emergency department visits, hospitalizations, and skilled nursing stays.
- Collaborate closely with Community Health Workers to ensure members receive both clinical and community-based support.
- Identify gaps in care and proactively intervene to prevent avoidable utilization and adverse outcomes.
- Provide health coaching, disease management education, medication support, and self-management training.
- Participate in interdisciplinary care team meetings and case reviews.
- Maintain accurate documentation and regulatory compliance requirements associated with ECM and related programs.
- Support quality, utilization, and member outcome goals established by the organization and health plan partners.

## Qualifications

- Active Registered Nurse license in California.
- 3+ years of nursing experience in care management, case management, population health, home health, primary care, managed care, or related settings.
- Experience managing medically complex and high-risk populations.
- Strong understanding of care coordination, utilization management, transitions of care, and chronic disease management.
- Excellent communication and relationship-building skills.
- Ability to work effectively in interdisciplinary and remote care environments.
- Required: Fluency in English and Spanish, including the ability to communicate effectively both verbally and in writing.

## What you can expect from Zócalo Health

- Comprehensive benefits including medical, dental, and vision
- 401k with 4% match
- Flexible PTO policy - take the time you need to recharge
- $1,000 home office stipend
- We provide the equipment needed for this role.
- Opportunity for rapid career progression with plenty of room for personal growth.

You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S.

At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

## About Zócalo Health

## Company Overview
- **One-liner**: Zócalo Health is a tech-enabled, community-based primary care provider delivering integrated medical, behavioral, and social care specifically for Latino communities.
- **Entity Type**: Private (Series A)
- **Headquarters**: Kenmore, Washington, United States
- **Founded**: 2021
- **Founders**: Erik Cardenas (CEO) and Mariza Hardin (Co-Founder)

## Core Business
- Primary industry/industries: Virtual primary care, behavioral health, community-based healthcare services, Medicaid managed care.
- Target customers: B2B (health plans and Medicaid managed care organizations) serving high-need, complex, and historically underserved Latino members; B2C (individual members in select states).
- Mission or purpose statement: “Improve the lives of our communities—communities that have dealt with generations of poor experiences… by bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings.” [zocalo.health/careers](https://www.zocalo.health/careers)

## Products & Services
- **Virtual Primary & Urgent Care**: Same-day telehealth appointments with culturally competent providers, offered via a monthly membership for individuals in select states.
- **Behavioral Health**: Integrated virtual behavioral health specialists who screen, coordinate, and provide ongoing support alongside medical and social care.
- **Community Health Workers (Promotoras de Salud)**: In-person, bilingual/bicultural community health workers embedded in neighborhoods who facilitate care plans, coordinate social services, and build trust through frequent touchpoints.
- **Care Coordination**: Assistance with doctor’s appointments, community resources, CalAIM services, and health plan navigation (including Medicaid redetermination).
- **Technology Platform**: AI-enhanced platform that supports care teams, improves member engagement, and provides visibility into coverage and eligibility for both members and CHWs.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company).
- **Key Metric**: Total funding raised $22.75M (latest Series A of $15M closed April 2026). Revenue grew approximately 4x year-over-year (2025 vs 2024).
- **Notable Investors/Partners**: EO Ventures (lead), Talipot, Vamos Ventures, Animo Ventures, Acumen America, Sorenson Ventures, BarronKent, Kapor Center. Health plan partners include Anthem Blue Cross and Health Net.
- **Growth Signals**: Expanded from 2 regional health plan partnerships in 2024 to over a dozen in 2025; entering new markets across multiple states; high member retention, frequent monthly engagement, and patient satisfaction scores exceeding industry benchmarks. Received a PATH CITED grant from California Department of Health Care Services.

## Competitive Advantages
- **Culturally aligned care model**: Built “by Latinos, for Latinos” with bilingual/bicultural staff, integration of spiritual practices and community traditions.
- **Community health worker backbone**: Promotoras de Salud serve as the core engagement layer for historically hard-to-reach, high-risk members, driving retention and trust.
- **Technology as a scale lever**: AI-powered platform extends the capacity of frontline teams while maintaining high quality; helps members navigate complex eligibility and benefits.
- **Value-based care alignment**: Partners with Medicaid managed care plans under programs like CalAIM, reducing total cost of care for the highest-need populations.

## Strategic Focus
- **Nationwide expansion**: Using Series A funding to scale geographic footprint beyond current states and deepen health plan partnerships.
- **Workforce scale**: Hiring more community-based staff (promotoras, providers, behavioral health specialists) to support growing membership.
- **Product refinement**: Continuing to invest in technology to automate care coordination and improve member self-service, while maintaining a deeply personal, community-driven touch.

## Why Work Here
- **Culture**: “Familia first” – small, nimble team that respects personal obligations; operates as a family; growth-mindset and curiosity encouraged.
- **Mission-driven**: Opportunity to directly impact underserved Latino communities with a model that addresses social determinants of health and systemic inequities.
- **Work style**: Hybrid or office-based (Kenmore, WA) with significant community outreach; roles involve virtual care delivery and in-person engagement.
- **Perks/Notes**: Competitive benefits typical of a growth-stage startup (not detailed on careers page). Emphasis on embracing big ideas, flexibility, and constant learning. [zocalo.health/careers](https://www.zocalo.health/careers)

## Sources
1. [zocalo.health](https://www.zocalo.health/)
2. [zocalo.health/careers](https://www.zocalo.health/careers)
3. [cbinsights.com](https://www.cbinsights.com/company/zocalo-health)
4. [prnewswire.com - Series A announcement](https://www.prnewswire.com/news-releases/zocalo-health-raises-15-million-series-a-to-scale-community-based-care-for-high-need-populations-302751096.html)
5. [zocalo.health/media-press](https://www.zocalo.health/media-press)

## Other roles at Zócalo Health

- [Director, Community Health Operations](https://feeny.ai/job/director-community-health-operations-zocalo-health-united-states-nkkabmxqvbt0) — United States
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- [Seasonal Community Engagement Specialist, Amador County](https://feeny.ai/job/seasonal-community-engagement-specialist-amador-county-zocalo-health-amador-tesce69mf3s9) — Amador County
- [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-zocalo-health-remote-v87s023m2vrk)
- [Housing Navigator/Case Manager (Sacramento)](https://feeny.ai/job/housing-navigator-case-manager-sacramento-zocalo-health-sacramento-xv86q7175d82) — Sacramento, CA
- [Member Acquisition Specialist - Riverside](https://feeny.ai/job/member-acquisition-specialist-riverside-zocalo-health-riverside-california-1m98qrxf651p) — Riverside California, United States
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- [Market Growth Manager (Merced)](https://feeny.ai/job/market-growth-manager-merced-zocalo-health-merced-g9df76pxpda0) — Merced, CA
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