--- title: 'RN Clinical Navigator at Hone Health' canonical: 'https://feeny.ai/job/rn-clinical-navigator-hone-health-remote-kp4fbbsvg236' type: 'job' last_seen: '2026-11-11' --- # RN Clinical Navigator at Hone Health - **Company:** Hone Health - **Location:** Remote - **Work type:** remote - **Posted:** 2026-10-02 - **Last confirmed live:** 2026-11-11 - **Apply:** https://job-boards.greenhouse.io/honehealth/jobs/5442800008 ## Job description ## About Hone Hone is an online medical clinic at the forefront of transforming healthcare and enhancing longevity. We use cutting-edge scientific advancements to empower men and women to take control of their health and unlock their full potential. Our people are the heart of everything we do and drive our success. We approach every project through our brand values: - Fight for the Customer - Execute Ruthlessly - Communicate Candidly, Clearly, and Kindly - Collaborate Selflessly - Practice Calculated Risk-Taking - Maximize Joy and Gratitude Hone has been fully virtual from day one and will continue to be a remote-first employer. Our Ideal Candidate Our ideal candidate is a mission-driven, motivated multi-tasker who is invested in work that is fulfilling and impactful. They embrace change and tackle challenges with enthusiasm. They have an “all-in” disposition towards work, understanding that we are a fast-paced, high-growth organization with evolving priorities. They can excel at both independent tasks and collaborative work, leading with clear and candid communication. They exhibit humble leadership—the ability to drive initiatives forward while remaining excited about continuous learning and development opportunities. They feel strongly about being part of a team that advocates for people to live longer and better lives. ## The Role Hone is looking for a RN Clinical Navigator to join our team. As someone with a clinical background, you are responsible for supporting doctors and their patients with their medical care. You will review, triage, and escalate physician and patient issues in collaboration with the customer service, clinical, and operations teams so that patients have the best experience with Hone. You must thrive in a fast-paced environment that requires excelling in an unstructured setting and using clinical judgment to make decisions. We are currently seeking a compassionate and reliable nurse to join our clinical team. Hone offers virtual care for both men and women seeking support for hormone replacement therapy, weight loss, thyroid concerns, cardiac health and longevity medicine. Clinical experience in these areas is not required, however we are seeking candidates who are passionate about helping patients live long, healthy lives. Primary Responsibilities Key responsibilities for this role include (but are not limited to) the following: - Manage communications between patients and doctors and associated documentation as required, e.g. FSA-related letters, medical referrals, etc. - Work with the clinical and operations team to make sure the patient receives fast resolution to any concerns. - Collaborate with our Customer Service team in troubleshooting any patient requests pertaining to physician requirements/tasks supporting their treatment - Provide clinical feedback in response to patient inquiries involving medication, lab, side effects, and anything clinically related in collaboration with clinical operations - Support physicians to ensure any patient care issues are resolved in a timely manner. - Follow established protocols and processes, with an eye towards improving operational processes to provide the best patient experience. - Be willing to take on additional clinical projects or responsibilities when necessary. ## Qualifications In order to qualify for this role, candidates must meet the following criteria: - Licensed RN - must hold a compact state license or live in an eligible state - Ability to multitask, prioritize, and adhere to deadlines while maintaining attention to detail and quality - Comfortable in a fast-paced, frequently changing environment - Creative problem-solving skills with a results-driven mindset - Can quickly learn new technology systems and communication tools - Ability to work autonomously and collaboratively - 3+ year(s) experience working with physicians and/or patients in a healthcare setting preferred, ideally in a telemedicine environment. - Very comfortable using common technology platforms (e.g. Gmail, Google Docs, Google Sheets, Google Meet, Slack) - Effective and compassionate communicator (written and verbal) - Must be a self-starter who looks for opportunities for improvement regularly ## Compensation Range $65,000-$75,000 annually ## Benefits* Hone wants our team to be in the best condition of their lives, so we offer a range of benefits including: - A remote-first work environment - Competitive compensation and equity options - Health, dental, and vision insurance coverage - Short-term disability and basic life coverage - Flexible Spending Accounts (FSAs) - Lifestyle Spending Accounts (LSAs) - We follow federal holidays and have uncapped time off for exempt employees - Budget for the technology tools you need (laptop, monitor, and/or special software) - A focus on company-sponsored activities to foster engagement (both virtual and in-person) - Waived membership fees for any Hone team members utilizing Hone products *These benefits are available to full-time, regular employees, and not to independent contractors, part-time employees, temporary employees, or interns. We are proud to be an equal-opportunity workplace committed to building a team culture that celebrates diversity and inclusion. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Please contact us to request accommodation. ## About Hone Health ## Company Overview - **One-liner**: Hone Health is a telehealth clinic that provides personalized, proactive hormone and longevity care through biomarker testing, physician consults, and tailored treatment plans. - **Entity Type**: Private (Privately Held) - **Headquarters**: New York City, United States - **Founded**: Not publicly available (earliest funding round in 2020) - **Founders**: Saad Alam, Seth Franz ## Core Business - **Primary Industry**: Telehealth / Wellness and Fitness Services - **Target Customers**: B2C – Men and women seeking hormone therapy (e.g., testosterone, menopause), longevity optimization, and proactive health management. - **Mission**: "To make it easier for aging Americans to live better, healthier lives through personalized, proactive care, delivered with unexpected convenience and humanity." ## Products & Services - **Hone Basic ($25/month)**: Advanced lab testing of 50+ biomarkers every six months, ability to purchase telehealth physician consults, and members-only pricing on select medications and supplements. - **Hone Premium ($155/month)**: All Basic features plus regular lab testing, private telehealth consults, personalized treatment plans (including testosterone replacement therapy, weight loss, etc.), and full access to medications with ongoing follow-ups every 90 days. - **Testosterone Replacement Therapy**: Biomarker-based, physician-guided TRT for energy, focus, and strength gains. - **Menopause Symptom Relief**: Personalized plans for women experiencing perimenopause and menopause. ## Market Standing - **Valuation**: Not publicly available - **Total Funding**: $48.8 million across multiple rounds (Seed $8M in Apr 2021, Venture $7.8M in Jul 2023, Series A $33M in Jan 2025) - **Notable Investors**: Names not disclosed in available sources; the Series A round included 19 investors. - **Growth Signals**: - Headcount: 141 employees (+37.5% YoY) - Active job postings: 191 (+260.4% YoY) - Geographic expansion: operates in 5 countries (US, Philippines, Japan, Mexico, South Africa) - Acquired ivee, Corp. in January 2025 ## Competitive Advantages - **Integrated longevity platform**: Combines extensive biomarker testing, physician consults, and ongoing treatment adjustments – all in one membership. - **Remote-first from day one**: Fully virtual operations allow hiring across geographies and flexible work. - **Recurring revenue model**: Creates predictable growth and aligns incentives with patient outcomes. - **Personalization at scale**: Treatment plans and medications are tailored to individual biology, not one-size-fits‑all. ## Strategic Focus - Expanding into women’s hormone health (menopause care) - Building product teams for health tracking, fulfillment, and delivery - Leveraging AI for talent acquisition and operational efficiency - Growing the provider network (remote physicians) - Deepening the care experience through continuous follow‑ups and lifestyle coaching ## Why Work Here - **Culture**: Mission-driven team that “leads with empathy” – nearly one‑third of employees are Hone patients themselves. - **Work Model**: Fully remote since inception; work from anywhere. - **Benefits**: Competitive compensation, equity, health/dental/vision, 401k, flexible time off (uncapped for exempt employees), FSAs, LSAs, budget for work equipment, and waived Hone membership fees. - **Values**: Champion Patient Needs, Execute Relentlessly, Communicate Constructively, Collaborate Generously, Turn Obstacles Into Opportunity, Give With Gratitude. - **Team**: Diverse and multicultural; described as agile, nimble, and obsessed with pushing boundaries. ## Sources 1. [Hone Health Homepage](https://honehealth.com/) 2. [Hone Health About Page](https://honehealth.com/about/) 3. [Hone Health Careers Page](https://honehealth.com/careers/) 4. [Greenhouse Job Board](https://job-boards.greenhouse.io/honehealth) 5. [LinkedIn Company Profile](https://www.linkedin.com/company/honeyourhealth) ## Other roles at Hone Health - [Executive & Personal Assistant to the CEO (Hybrid)](https://feeny.ai/job/executive-personal-assistant-to-the-ceo-hybrid-hone-health-jersey-city-spgyzq70e1zr) — Jersey City, NJ - [Learning and Development Specialist](https://feeny.ai/job/learning-and-development-specialist-hone-health-remote-gxxwny4mgnfr) - [Pharmacy Operations Specialist](https://feeny.ai/job/pharmacy-operations-specialist-hone-health-remote-89djx4f4np5d) - [Quality Engineer II](https://feeny.ai/job/quality-engineer-ii-hone-health-remote-77ev3672171h) - [Data Architect](https://feeny.ai/job/data-architect-hone-health-remote-vhbccsgx8r54) - [Chief Medical/Longevity Officer](https://feeny.ai/job/chief-medical-longevity-officer-hone-health-remote-4prd394qq3ys) - [Senior Technical Product Manager, Care Engine](https://feeny.ai/job/senior-technical-product-manager-care-engine-hone-health-united-states-319rbz9jkht1) — United States - [Product Manager, AI Experience](https://feeny.ai/job/product-manager-ai-experience-hone-health-united-states-vz505d3e79tb) — United States - [VP, Finance](https://feeny.ai/job/vp-finance-hone-health-remote-q1bek29zxbjh) - [Telemedicine Patient Advocate](https://feeny.ai/job/telemedicine-patient-advocate-hone-health-remote-r5qkfjcf9qzb)