---
title: 'Robotic Service Engineer / Technician (human) at Neura Robotics'
canonical: 'https://feeny.ai/job/robotic-service-engineer-technician-human-neura-robotics-metzingen-zjg2c6d2vac8'
type: 'job'
last_seen: '2026-11-10'
---

# Robotic Service Engineer / Technician (human) at Neura Robotics

- **Company:** [Neura Robotics](https://feeny.ai/companies/neura-robotics)
- **Location:** Metzingen, Germany / Riederich, Germany
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-04-30
- **Last confirmed live:** 2026-11-10
- **Apply:** https://jobs.ashbyhq.com/neura-robotics-gmbh/5f5d5ee2-69b3-4757-9599-c94b392b6938/application

**Skills:** Robotics repair and maintenance, Diagnostics of electrical and electronic components, Hardware maintenance, MS Office

> The Service Engineer will manage high-priority field assignments, providing Tier 3 support, maintenance, and repair for NEURA Robotics products. Responsibilities include creating diagnostic protocols, commissioning products, and coaching partners on NEURAVERSE processes to ensure customer satisfaction and operationa...

## Job description

At NEURA Robotics, we are shaping the future of human-robot collaboration. As part of our Service Team, you act as the interface between technology and people. Whether it’s delivering trainings, solving technical challenges, or carrying out on-site commissioning, every day brings new and exciting tasks. You combine technical expertise with a strong service mindset to support our partners in the best possible way, working closely with Engineering, Quality Assurance, and Product Management to create solutions that inspire. We are looking for a tech-savvy Service Engineer for demanding field service assignments—someone who thinks differently, challenges the status quo, and finds innovative ways to drive our growth and establish NEURA Robotics as a leading brand in robotics.

Your main responsibilities include:

- Field service assignments: Provide Tier 3 on-site support for our partners, perform maintenance work, and support our development products.
- On-site and remote supports for customers
- Diagnosis and repair: Create, develop, and analyze diagnostic protocols and carry out repairs.
- Commissioning: Support the commissioning of our development products.
- Documentation and quality: Document your assignments and ensure the quality of all performed work.
- Continuous improvement: Foster a culture of continuous improvement by actively collecting feedback, testing strategies, and continuously enhancing both the robots and the collaboration with each partner.
- Coaching and training: Coach according to our NEURAVERSE processes and systems, conduct on-site trainings, and strengthen the technical capabilities of our partners—especially in Tier 1 and Tier 2 support topics.
- Safety and standards: Ensure compliance with all NEURA Robotics safety guidelines, ISO certifications, and applicable legal regulations related to robotic commissioning.
- Representation: Represent NEURA Robotics at internal and external trade fairs and events and act as the key contact for insights gained from field service assignments.

What we can look forward to:

- Technical education: Completed technical vocational training with solid knowledge and expertise in robotics, AI, automation, or related technologies.
- Professional experience: Several years of experience in repair and maintenance, diagnosis of electrical and electronic components, and hardware servicing.
- Flexibility: Ability to adapt to the requirements of different partners and training environments.
- MS Office: Good knowledge of MS Office.
- Strong communication skills: Excellent communication and interpersonal skills, with the ability to effectively engage and motivate people in both German and English.
- Working style: Independent and structured way of working.
- Willingness to learn: Drive and ability to independently learn new topics such as technologies, methodologies, didactics, and soft skills, and to develop solutions from scratch in a fast-changing environment.
- B1 Driving Licence

## About Neura Robotics

## Company Overview
- **One-liner**: NEURA Robotics develops cognitive robots that see, hear, feel, and learn, designed to work alongside humans in industrial, service, and household settings.
- **Entity Type**: Private (Series C — raised up to $1.4 billion as of 2025/2026)
- **Headquarters**: Metzingen, Germany (with offices in Bielefeld and Munich, and US locations in preparation)
- **Founded**: 2019
- **Founders**: David Reger

## Core Business
- **Primary industry/industries**: Cognitive Robotics, Humanoid Robotics, Industrial Automation, AI
- **Target customers**: B2B (industrial clients, integrators, strategic partners); also B2C via household robots like MiPA
- **Mission or purpose statement**: "We serve humanity by creating robots that give people back their time for what matters most. Our mission is to expand human potential through cognitive robotics that work safely alongside us."

## Products & Services
- **4NE1**: Production-ready humanoid robot designed for industrial workflows and everyday assistance, powered by proprietary AI (AURA). Built for mass production.
- **MAiRA (Multi-sensing Intelligent Robotic Assistant)**: The world's first cognitive robot arm — a collaborative robot that senses, responds, and adapts.
- **LARA (Lightweight Agile Robotic Assistant)**: Collaborative industrial robot for agile, lightweight automation tasks.
- **MiPA (My Intelligent Personal Assistant)**: Humanoid service and household robot for home assistance.
- **MAV (Multisensing Autonomous Vehicle)**: Mobile transport robot for logistics and material handling.
- **NEURA OmniSensor**: Proprietary sensor technology enabling robots to perceive their environment.
- **Neuraverse**: A global platform connecting robots, developers, and partners into a shared intelligence network where every deployment makes each robot smarter. Also serves as a marketplace for robotics applications.
- **NEURA Gyms**: Real-world training facilities where robots learn complex tasks in controlled environments to generate high-quality data for AI model validation.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Total investment >€100 million in 2023; Series C up to $1.4 billion (2025/2026); 2024 revenue in mid-double-digit million euros; 2025 target: triple-digit million euros
- **Notable Investors/Partners**: Lingotto Investment Management, BlueCrest Capital Management, InterAlpen Partners, Vsquared Ventures, HV Capital, Delta Electronics, C4 Ventures, Primepulse, L-Bank, Volvo Cars Tech Fund. Strategic partners include Qualcomm, Bosch, Schaeffler, NVIDIA, and AWS.
- **Growth Signals**: Over 1,400 employees from more than 45 countries (up from 300+ in 2024). Four of the world's ten largest robotics companies use NEURA's technology under their own brand. Deployed across Europe, US, China, and Japan. Europe's first production-ready humanoid robot (4NE1) launched.

## Competitive Advantages
- **Full vertical integration**: Develops all software, hardware, and platform technologies in-house, giving full control over performance, safety, and reliability.
- **Cognitive robotics pioneer**: Coined the term "cognitive robotics" — robots that perceive, learn, and adapt in real-time, unlike traditional industrial robots.
- **Neuraverse platform**: World's first platform connecting cognitive robots into a shared intelligence network, creating a data moat as every deployment improves all robots.
- **White-label partnerships**: Four of the top 10 global robotics companies OEM NEURA's technology, creating deep industry lock-in.
- **Diverse product range**: From collaborative robot arms (MAiRA, LARA) to humanoids (4NE1, MiPA) and autonomous vehicles (MAV), covering industrial, service, and household use cases.

## Strategic Focus
- **Scaling production**: Rapidly scaling robot production to meet growing demand, with Europe's first production-ready humanoid robot.
- **Expanding the Neuraverse**: Building the world's largest repository of real-world robotics data through shared learning across all deployed robots.
- **Global expansion**: Establishing US operations and strengthening presence in Japan and China.
- **B2B platform strategy**: Moving beyond hardware to become a platform company via the Neuraverse marketplace and NEURA Gyms.
- **Partnership ecosystem**: Deepening relationships with strategic partners like Bosch, Schaeffler, Qualcomm, NVIDIA, and AWS.

## Why Work Here
- **Culture**: "Passion for Winning" — achievement-driven, self-responsible culture with flat hierarchies. Values include trust, honesty, speed, and "We Are Human" (people at the heart of everything).
- **Flexibility**: Flexible working hours, 30 days of vacation, and a hybrid-friendly environment.
- **Team**: Over 1,400 employees from more than 45 countries — highly skilled, international team of experts.
- **Growth & Development**: Support for personal and professional growth via Udemy training platform and more.
- **Compensation**: Competitive salary package with exclusive employee discounts.
- **Perks**: Summer parties, company town hall meetings, and regular team celebrations.
- **Impact**: Opportunity to work on cutting-edge cognitive robotics and AI that directly addresses labor shortages and makes a meaningful societal impact.
- **Diversity**: Explicitly welcomes applications from all backgrounds, emphasizing building a team that reflects the world.
- **Application Process**: Fast — initial feedback within a few days, interviews scheduled within two weeks.

## Sources
1. [neura-robotics.com](https://neura-robotics.com/)
2. [press.neura-robotics.com](https://press.neura-robotics.com/factsheet-neura-robotics-en/)
3. [neura-robotics.com/company-about-us](https://neura-robotics.com/company-about-us/)
4. [jobs.neura-robotics.com](https://jobs.neura-robotics.com/)
5. [neura-robotics.com/press](https://neura-robotics.com/press/)

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