---
title: 'Robotics Field Service Technician [CA] at Contoro Inc.'
canonical: 'https://feeny.ai/job/robotics-field-service-technician-ca-contoro-inc-buena-park-7zy30qxj3xg3'
type: 'job'
last_seen: '2026-10-20'
---

# Robotics Field Service Technician [CA] at Contoro Inc.

- **Company:** Contoro Inc.
- **Location:** Buena Park, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-29
- **Last confirmed live:** 2026-10-20
- **Apply:** https://jobs.ashbyhq.com/contoro/f934386a-deac-4f8c-93c8-7b02db87eb01

## Job description

Join Contoro Robotics – Revolutionizing Warehouse Automation with Cutting-Edge Robotics At Contoro Robotics, we're on a mission to solve labor challenges through advanced robotic solutions. Headquartered in Austin, TX, our fast-growing startup is transforming the supply chain industry with our flagship warehouse automation technology. Our team is made up of top-tier experts in robotics, AI, and logistics, working together to push the boundaries of automation. We’re looking for talented and ambitious individuals to join us on this journey—helping shape the future of robotics while growing alongside a world-class team. If you're passionate about innovation, problem-solving, and making a real-world impact, we want to hear from you! Robotics Field Service Technician Employment Type: Temporary-to-Hire, Full-Time, Exempt Department: Engineering Operations Location: Buena Park, CA | On-site at Customer Warehouse Start Date: ASAP Salary Range: $70,000–$85,000 annually Job Overview Contoro Robotics is seeking a highly skilled, hands-on Robotics Field Service Technician to support our autonomous robotic unloading systems deployed at a customer warehouse in Buena Park, CA. This role will serve as Contoro's primary on-site technical resource, responsible for diagnosing complex robotic system issues, performing root-cause analysis, troubleshooting integrated mechanical, electrical, controls, and software systems, and implementing solutions to maintain system reliability and minimize downtime. The ideal candidate is an experienced robotics or automation technician who can work independently in a live customer environment, exercise strong technical judgment, and communicate effectively with both customer personnel and Contoro's engineering teams.

## Key Responsibilities

- Independently troubleshoot and diagnose complex mechanical, electrical, controls, software, and robotic system issues.
- Perform root-cause analysis and determine appropriate corrective actions and escalation paths.
- Diagnose and repair issues involving sensors, motors, robotic arms, electrical and pneumatic systems, PLCs, HMIs, and servo drives.
- Analyze system logs, diagnostic data, schematics, and technical documentation.
- Perform preventative and corrective maintenance, calibrations, component replacement, and operational readiness checks.
- Support system upgrades, modifications, software/firmware updates, testing, and validation.
- Monitor system performance and identify opportunities to improve reliability and uptime.
- Document technical issues, repairs, root causes, and corrective actions through field reports and Jira tickets.
- Serve as Contoro's on-site technical representative and maintain professional communication with customer operations and technical teams.
- Coordinate with Contoro's remote engineering teams to resolve complex technical issues.
- Maintain on-site spare parts and technical resources.
- Follow all Contoro and customer-site safety requirements, including lockout/tagout (LOTO) and required PPE.

Required Qualifications

- Associate's degree in Mechatronics, Electrical Engineering Technology, Mechanical Engineering Technology, Robotics, Automation Technology, or a related technical field, or equivalent relevant technical experience.
- 3+ years of experience in robotics, automation, industrial equipment, field service, or a related technical environment.
- Strong experience troubleshooting complex electro-mechanical systems.
- Ability to independently diagnose technical problems and perform root-cause analysis.
- Ability to read electrical schematics, mechanical drawings, and technical documentation.
- Strong analytical, problem-solving, communication, and customer-service skills.
- Ability to work independently at a customer site with limited direct supervision.
- Valid driver's license and authorization to work in the United States.

## Preferred Qualifications

- Bachelor's degree in a related technical field.
- Experience with warehouse automation or autonomous robotic systems.
- Experience with industrial robot arms such as KUKA, FANUC, or similar.
- Experience with PLCs, HMIs, servo drives, sensors, motor controls, and 480VAC systems.
- Familiarity with Linux, ROS, command-line interfaces, Jira, and robotic system logs.

Physical & Work Requirements

- This position works on-site at a customer warehouse and is not eligible for remote work.
- Ability to work in an active warehouse environment that may not be climate controlled.
- Ability to stand and walk for extended periods and work in and around industrial robotic equipment.
- Ability to lift up to 50 pounds, with or without reasonable accommodation.
- Ability to comply with all customer-site security, safety, PPE, and operational requirements.
- Ability to provide occasional after-hours, weekend, or on-call support based on customer and operational needs.

Employment Details This position will begin as a temporary-to-hire position directly employed by Contoro Robotics, with the potential for conversion to regular ongoing employment based on performance and business needs.

## About Contoro Inc.

## Company Overview
- **One-liner**: Contoro provides an AI-powered, human-in-the-loop robotics service to autonomously unload floor-loaded trailers and shipping containers for the logistics industry.
- **Entity Type**: Private (Series A)
- **Headquarters**: Austin, Texas, United States
- **Founded**: 2022
- **Founders**: Youngmok "Mok" Yun (CEO)

## Core Business
- **Primary Industry**: Robotics Engineering / Industrial Automation / Logistics
- **Target Customers**: B2B (warehouses, distribution centers, freight companies, and supply chain operators)
- **Mission**: To transform the future of work by delivering reliable, affordable, and safe robotics solutions, starting with the most physically demanding task in the supply chain – unloading non-palletized boxes from trucks and containers.

## Products & Services
- **Autonomous Container & Trailer Unloading Service**: A robotics-as-a-service (RaaS) offering where a mobile robot autonomously enters a trailer or container, uses a patented articulated gripper (DuoGrasp) and a Kuka industrial arm to unload mixed-SKU boxes (8" to 30" in dimension, up to 65 lbs), and places them onto an onboard conveyor belt. The service is charged per container unloaded, with no upfront capital expense.
- **Human-in-the-Loop (HITL) AI Platform**: A proprietary system that augments the robot's AI with remote human teleoperation for edge cases. This creates a continuous learning loop to improve AI reliability over time, targeting 99%+ success rates required for industrial use.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Total Funding**: USD 22.0 million across 4 rounds:
  - Pre-Seed (2022): USD 1.3M led by Village Global
  - Seed (June 2023): USD 7.2M led by SV Investment Corp
  - Corporate Round: Led by Coupang (amount undisclosed)
  - Series A (April 2025): USD 13.5M led by Doosan Investment
- **Key Metric**: 43 employees (as of mid-2025), with 83.3% year-over-year headcount growth
- **Notable Investors/Partners**: Doosan Investment, SV Investment Corp, Coupang, Village Global
- **Growth Signals**: 83.3% YoY headcount growth; active commercial pilot program for qualified customers; presence in the US, South Korea, UAE, and India; 4 active job postings (up 300% YoY).

## Competitive Advantages
- **Human-in-the-Loop (HITL) Reliability**: Contoro's core moat is its ability to handle the "endless edge cases" of trailer unloading (diverse box sizes, containers, and layouts) by combining AI with remote human operators. This guarantees 99%+ reliability in real-world industrial environments, a bar that pure AI solutions struggle to meet.
- **Patented Hardware**: The "DuoGrasp" articulated gripper provides a two-sided box grasp for stability, allowing the robot to handle heavy, multi-dimensional boxes without damage.
- **No-Capex Business Model**: Charging per container unloaded (RaaS) removes the capital barrier for customers, making the service "affordable and predictable" and easy to scale up or down.
- **Rapid Deployment**: The robot's mobile base and built-in connectivity allow it to be moved from dock to dock via remote control or forklift, with "short deployment time & high reliability from day 1."

## Strategic Focus
- **Commercialization & Scaling**: The company is currently accepting qualified customers for a 12-week commercial pilot program, indicating a shift from R&D to market deployment.
- **Vertical Expansion**: While starting with trailer/container unloading, the company's platform is designed to tackle other physically demanding tasks in logistics and beyond.
- **AI Evolution**: Accelerating the AI learning loop through teleoperation data to reduce reliance on human operators over time.

## Why Work Here
- **Cutting-Edge Technology**: Work on real-world AI and robotics problems (perception, motion planning, manipulation) with industrial-grade hardware (Kuka arms).
- **High Growth Trajectory**: A Series A startup with 83% headcount growth and a clear path to commercial scale. The team is small (43 people), offering significant ownership and impact.
- **Culture & Values**: The company emphasizes **Reliability**, **Collaboration**, **Commitment**, **Independent Problem Solving**, and **Contribution**.
- **Benefits**:
  - 100% employer-paid medical, dental, and vision insurance
  - 401k plan with matching
  - Flexible work hours
  - Pet-friendly office (Austin HQ)
  - Gym membership reimbursement
  - Continuous education support (book purchases, online courses, Lunch & Learns)
  - Employee recognition program with gift card rewards
  - Paid parental and marriage leave
- **Work Model**: Office-based in Austin, Texas with flexible hours. The engineering culture is hands-on, with a focus on building and deploying real hardware.
- **Global Exposure**: Offices in the US, South Korea, UAE, and India.

## Sources
1. [contoro.com](https://contoro.com/)
2. [contoro.com/about-us](https://contoro.com/about-us/)
3. [contoro.com/career](https://contoro.com/career/)
4. [linkedin.com/company/contoro-inc](https://www.linkedin.com/company/contoro-inc)
5. [jobs.ashbyhq.com/contoro](https://jobs.ashbyhq.com/contoro)

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