---
title: 'Robotics Support Engineer at Atoms'
canonical: 'https://feeny.ai/job/robotics-support-engineer-atoms-san-francisco-53e83hqts2an'
type: 'job'
last_seen: '2026-10-15'
---

# Robotics Support Engineer at Atoms

- **Company:** Atoms
- **Location:** San Francisco, CA
- **Posted:** 2026-06-10
- **Last confirmed live:** 2026-10-15
- **Apply:** https://job-boards.greenhouse.io/cssmerge/jobs/8586717002

## Job description

## Who we are

Pronto AI is a global leader in commercializing autonomous vehicle (AV) technology, deploying Autonomous Haulage Systems (AHS) that automate operations in mines, quarries, and construction sites worldwide. While much of the industry remains in R&D, we deliver real, production-ready autonomy that is already operating in the field.

We are on a mission to make mining operations safer, smarter, and more efficient through cutting-edge technology, and we are building toward becoming the world’s first profitable AV technology company.

## About the role

We're seeking a technical detective who thrives on solving complex software and systems issues across our autonomous truck fleet. This role focuses on providing critical technical support and root cause analysis, working closely with our robotics, hardware, software, and operations teams to ensure reliable autonomous operations.

You'll be the person teams turn to when they encounter unusual system behavior or complex issues. Success in this role means not just solving immediate problems, but building our capacity to diagnose and resolve issues systematically. You should be excited about diving into logs, reproducing edge cases, and uncovering the root cause of perplexing system behaviors. If you thrive on finding really juicy hardware/software/system interaction bugs, we would love to hear from you.

This role will require travel (up to 5%) and late night availability.

## What you’ll do

- Answer questions live from customers and the Pronto operations team during production
- Investigate and resolve complex system behaviors across our autonomous truck fleet through log analysis, reproduction testing, and systematic debugging
- Support hardware and software teams by developing reproduction cases, analyzing system logs, and isolating root causes
- Create automated test suites and tools to validate system behavior and accelerate troubleshooting
- Build monitoring and diagnostic systems to help identify and track issues across the fleet
- Document investigations and solutions to build our knowledge base
- Provide technical guidance to cross-functional teams on system behavior and debugging approaches
- Work with the operations team to improve diagnostics and enable them to diagnose and solve common issues
- Provide information to software and hardware teams about common issues to ensure they are understood and fixed
- Develop features and/or bug fixes with the robotics team

## What we’re looking for

- 2+ years of relevant non-internship work experience
- Demonstrated ability to solve complex technical issues through methodical investigation and creative problem-solving
- Experience working with large-scale logs and data analysis
- Strong communication skills and ability to explain complex technical issues clearly
- Experience with Linux systems and debugging tools
- Experience working with hardware systems
- Experience writing code in C++ and Python

What Sets You Apart

- Deeper experience working with at least one piece of an autonomy stack:
- Sensors and actuators such as: cameras, GPS, motors, encoders, etc.
- Networking / communications
- Perception / machine learning
- Electrical systems and hardware debugging
- Experience debugging autonomous systems or robotics platforms
- Background in automotive software systems or autonomy in general
- Track record of solving particularly challenging or unusual technical issues
- History of building tools that help others debug more effectively
- Ability to look at a problem from multiple angles and propose creative solutions

## Why join us

- Work on real, production-deployed autonomy.
- Build technology that directly improves safety, efficiency, and productivity.
- Tackle complex challenges in demanding, real-world environments.
- Be part of a fast-moving team with high ownership and impact.
- See your work deployed and making a difference in the field.
- Collaborate closely with experienced engineers and industry operators.

What else you need to know

This role is based in our San Francisco office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $114,000 - $144,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards.

Benefits Summary (USA Full-Time Exempt Employees):

- Medical, Dental, Vision, Disability, and Life Insurance
- Flexible Spending Account / Health Savings Account Options
- 401(k)
- Equity
- Sick Time, Unlimited Flexible Time Off, and Paid Holidays
- Paid Parental Leave
- Pre-Tax Commuter Benefit Plan
- Team lunch in our SoMa office every Tuesday and Thursday

Benefits are subject to change at the company's discretion. Pronto accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?

#LI-Onsite

## About Atoms

## Company Overview
- **One-liner**: Atoms builds physical automation systems—robotics, AI, software, and infrastructure—for mining, transport, and food industries to automate the physical world.
- **Entity Type**: Private (formerly City Storage Systems; rebranded from CloudKitchens/ProFood parent)
- **Headquarters**: Los Angeles, California, United States
- **Founded**: Rebranded as Atoms in March 2026; predecessor City Storage Systems founded earlier (~2018)
- **Founders**: Travis Kalanick (CEO)

## Core Business
- Primary industry: Physical AI, Robotics, Automation Machinery Manufacturing, Industrial Infrastructure
- Target customers: Mining/quarry operators, transportation & logistics companies, food service brands and kitchens (B2B, heavy industrial)
- Mission or purpose statement: “We build progress machines.” / “The constraint on human progress is our ability to automate the physical world.”

## Products & Services
- **Atoms Mining**: Autonomous haulage systems for mines and quarries designed to improve productivity, safety, and efficiency in complex industrial environments.
- **Atoms Transport**: Wheelbase for robots — autonomous delivery and logistics systems for moving goods. Includes the acquired Pronto AI technology (acquisition completed April 2026).
- **Atoms Food (ProFood)**: Robotics for better food. Automated kitchen systems that deliver consistent, affordable meals at scale; kitchen infrastructure platforms (bringing orders, delivery, operations into one platform); food real estate; Lab37 (an operating system for food facilities); and a forthcoming “built” meals brand.
- **Lab37**: The operating system/software layer that connects and orchestrates Atoms’ physical automation across domains.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total Funding – Not publicly disclosed; previously raised significant capital as City Storage Systems/CloudKitchens (estimated at over $1B in prior rounds); 414 employees on LinkedIn as of mid-2026
- **Notable Investors/Partners**: Travis Kalanick (founder/CEO, previously co-founded Uber); partners include mining/quarry operators, food brands (specific names not public)
- **Growth Signals**: 414 employees (+13.2% monthly growth); operates in 24 countries; 26 active job postings (+160% monthly); recent acquisition of Pronto AI (April 2026); rebranding from City Storage Systems to Atoms (March 2026) signals strategic consolidation and pivot; hiring across robotics, AI, software, hardware, operations globally

## Competitive Advantages
- **Cross-stack vertical integration**: Controls sensors, compute, software, manufacturing, operations, real estate, energy, and infrastructure — a rare “full-stack” approach to physical AI.
- **Founder advantage**: Led by Travis Kalanick (Uber co-founder) who has deep experience scaling category-defining companies and attracting top engineering/operations talent.
- **Real-world deployment**: Robots with “real jobs” — not lab demos — deployed in working mines, kitchens, and transport systems today.
- **Engineering culture**: Emphasis on “cross-stack competence,” ownership, and solving problems “most companies won’t attempt.”
- **Global footprint**: Presence in 24 countries allows rapid deployment and operations at scale.

## Strategic Focus
- Consolidating formerly separate brands (CloudKitchens, ProFood, Pronto AI) under one unified “Atoms” identity to create a single physical AI platform
- Expanding autonomous mining haulage into more quarries and mines globally
- Scaling food automation from kitchen robotics to end-to-end food infrastructure (real estate, ordering, delivery, operations)
- Growing AI, ML, and autonomy capabilities (hiring Senior Software Engineer - ML Infrastructure, Backend Infrastructure, Robotics Engineer)
- International expansion with dedicated regional roles (APAC, LATAM, Europe)

## Why Work Here
- **High ownership**: “Take ownership early, and contribute from day one” — interns and new hires work on live products, not side projects.
- **Hard problems**: Solving physical-world automation challenges that most companies won’t attempt — mining, logistics, food production at scale.
- **Compensation**: “Outsized rewards for outsized performance” — competitive compensation, healthcare, benefits, and PTO.
- **Culture**: “Builders” and “hardcore engineers” who have scaled category-defining companies — a relentless, high-expectation environment focused on excellence.
- **Work policy**: Mix of in-office roles (Mountain View, CA; Los Angeles, CA; New York, NY; Austin, TX) and international locations (Vilnius, LTU; Makati, PH; Bogotá, COL; São Paulo, BRA). Remote/hybrid policy not explicitly stated but many roles list specific city locations.
- **Tech stack**: Modern — Python, TypeScript, Go, Java, Kubernetes, Docker, PostgreSQL, Redis, GraphQL, gRPC, Bazel, Google Cloud, NVIDIA, dbt, Looker, Airflow.
- **Team composition**: 25% of employees in technical roles (154 people); strong presence of HR, legal, finance, and operations supporting global scale; talent sourced from CloudKitchens, Amazon, Uber, Google, ProFood Properties, City Storage Systems.

## Sources
1. [atoms.co](https://atoms.co/)
2. [atoms.co/careers](https://atoms.co/careers)
3. [atoms.co/openroles](https://atoms.co/openroles)
4. [LinkedIn – Atoms](https://www.linkedin.com/company/atomsco)
5. [Greenhouse – Atoms Jobs](http://job-boards.greenhouse.io/cssmerge)

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