--- title: 'Robotics Test & Troubleshooting Technician at Tutor Intelligence' canonical: 'https://feeny.ai/job/robotics-test-troubleshooting-technician-tutor-intelligence-watertown-7ak283k2622h' type: 'job' last_seen: '2026-10-14' --- # Robotics Test & Troubleshooting Technician at Tutor Intelligence - **Company:** Tutor Intelligence - **Location:** Watertown, MA - **Compensation:** $38–$50/hr - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-06 - **Last confirmed live:** 2026-10-14 - **Apply:** https://jobs.lever.co/tutorintelligence/f6a903f2-538c-4f5d-927c-c4d92942209a ## Job description ## The Role You'll take a robot fresh off the assembly line, power it up, bring every system to life, and own it until it's tested, documented, and ready to ship. When it doesn't work, and some won't, you'll find out why with a meter and a schematic, fix it, and make sure it stays fixed. This isn't a pass/fail checklist job. If you've commissioned, repaired, or brought up complete machines (robots, packaging lines, AGVs, CNC, or similar), this is your kind of work. The robot is an autonomous palletizer: a collaborative robot arm on a battery-powered mobile base, with vacuum tooling, sensors, and safety circuits. Every one you release goes to a real warehouse. You're the last set of hands before the customer. ## What You'll Do Receive robots from the line, inspect wiring workmanship, and perform safe first power-up Bring up each subsystem: DC power and battery, CAN communications, robot arm and controller, mobile base and drives, sensors, vacuum, and safety circuits Load and verify software, firmware, calibrations, and configurations using our tools and procedures Run functional and final acceptance tests, including multi-hour continuous runs Troubleshoot electrical, mechanical, and configuration failures down to root cause Repair within approved procedures, then retest to prove the fix Log failures, repairs, and test results in our manufacturing system Prep robots for shipment: final checks, battery charge, arm stowing, and paperwork Bring recurring problems to Production Engineering so they get fixed at the source Help train other technicians and build troubleshooting guides Follow electrical safety, ESD, lithium battery, and lockout procedures ## What You Bring Hands-on experience troubleshooting and repairing complete machines: robots, industrial automation, field equipment, or similar electromechanical systems Experience bringing machines up or commissioning them, not only assembling or running checklists Comfort reading electrical schematics, wiring diagrams, and assembly drawings Confident with a multimeter on power, wiring, and signal problems A sharp eye for wiring quality: crimps, ferrules, connector pins, strain relief, routing Working knowledge of DC power, motors, actuators, sensors, and connectors A methodical approach: form a hypothesis, test it, find the cause, verify the repair Clear notes and communication, including knowing the difference between a confirmed cause and a guess Willingness to work extended hours during production pushes ## Nice to Have Military electronics, avionics, or field service technician background Cobot, AMR/AGV, or battery-powered equipment experience Oscilloscope or CAN bus tools ## Basic Linux command line or networking IPC/WHMA-A-620 or similar wiring certification Technical school, associate degree, or equivalent experience ## Benefits Fully employer-paid health insurance, managed 401(k), unlimited PTO and holidays, regular in-office meals, and a low-ego team where people own real problems. ## About Tutor Tutor builds AI-powered robots and deploys them directly into warehouses and factories across the country. We're motivated by atoms, not electrons: every robot we build does real work in the physical economy. We're a small team where every person has real impact, and we work with technical excellence and respect. Tutor is an equal opportunity employer and welcomes applicants from all backgrounds. ## About Tutor Intelligence ## Company Overview - **One-liner**: Tutor Intelligence builds AI-powered robot workers for manufacturing and logistics, deploying intelligent physical automation that adapts to dynamic industrial environments. - **Entity Type**: Private (Series A, total funding $78.7M) - **Headquarters**: Watertown, Massachusetts, USA - **Founded**: 2021 (earliest corporate round) - **Founders**: Josh Gruenstein (CEO) and Alon Kosowsky-Sachs (Co-Founder) ## Core Business - Primary industry/industries: Robotics, Artificial Intelligence, Industrial Automation, Logistics & Warehousing - Target customers: B2B – manufacturing plants, warehouses, 3PLs, and large-scale industrial operations (Enterprise) - Mission or purpose statement: "To build fundamental AI technology to enable generally capable robot workers and partner with industry to deploy them" – solving the hardest problems in physical machine intelligence. ## Products & Services - **[Cassie](https://tutorintelligence.com/)**: A purpose-built robot for material handling – palletizing, depalletizing, and case picking. Deployed in days, handles unlimited SKUs, works 24/7 with a simple tablet interface. Pricing starts at $14/hour per robot or per-pick models. - **[Sonny](https://tutorintelligence.com/)**: A humanoid robot designed for the "messy middle" of manual labor – complex assembly, irregular tasks. Industrial-grade hardware, trained on internet-scale data. Available for deployment starting late 2026. - **Platform & Fleet Management**: Full B2B logistics workflow automation (replen to picking to palletizing) with per-pick pricing, remote 24/7 support, and continuous AI improvements. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total funding $78.7M (latest round: $40.5M venture round in June 2025; Series A $34M in December 2025 led by Union Square Ventures and Fundomo) - **Notable Investors/Partners**: Union Square Ventures, Fundomo; partners with world’s largest 3PLs and brands (deployed in dozens of factories and warehouses) - **Growth Signals**: Headcount grew 278.8% YoY to 69 employees (as of early 2026); 38 active job postings; monthly job postings up 40.7%; expanding into humanoid robotics with Sonny; offices across US, India, Canada, Portugal, South Africa. ## Competitive Advantages - **Deployment speed**: Robots are operational "in days" without changes to existing infrastructure – reads pallet specs like human workers. - **Flexible pricing**: Per-hour ($14/hr) or per-pick models with no contract lock-in, lowering cost of fulfillment by 20%+. - **AI-first approach**: Robots learn from human interaction in real environments, continuously improving via an intelligence platform. - **Proven real-world impact**: Already deployed across dozens of facilities for major brands, not just pilots. ## Strategic Focus - Scale deployments of Cassie across more warehouses and factories. - Launch Sonny humanoid robot in late 2026 for complex manual tasks. - Continue advancing physical AI research (founded out of MIT CSAIL) to expand robot capabilities into new industries. - Grow the fleet and per-pick pricing model to capture more of the B2B logistics workflow. ## Why Work Here - **Culture**: Fast-paced startup with deep roots in MIT CSAIL research – a blend of cutting-edge AI/robotics and real-world industrial impact. - **Work model**: On-site in Watertown, MA (employees work from physical offices). Offices also in India, Canada, Portugal, South Africa. - **Growth**: 278% YoY headcount growth, 38 open roles across engineering, research, sales, and operations – strong upward mobility. - **Roles**: Robotics engineers, perception engineers, full-stack developers, research scientists, field technicians, account executives, and more. - **Perks**: Not explicitly listed, but emphasis on 24/7 remote support, always-on AI improvements, and no contract lock-in suggests a team that values reliability and customer success. - **Engineering culture**: Focus on solving hardest problems in machine intelligence; teams work at the edge of AI, robotics, and operations. ## Sources 1. [tutorintelligence.com](https://tutorintelligence.com/) 2. [tutorintelligence.com/about](https://tutorintelligence.com/about) 3. [LinkedIn Company Page](https://www.linkedin.com/company/tutorintelligence) 4. [Built In Boston – Tutor Intelligence](https://www.builtinboston.com/company/tutor-intelligence) ## Other roles at Tutor Intelligence - [Robotics Research Infrastructure](https://feeny.ai/job/robotics-research-infrastructure-tutor-intelligence-watertown-zrn654bw8avm) — Watertown, MA - [Mechanical Engineer](https://feeny.ai/job/mechanical-engineer-tutor-intelligence-watertown-5j8xn13pk2v8) — Watertown, MA - [Electrical Engineer](https://feeny.ai/job/electrical-engineer-tutor-intelligence-watertown-1cebsnsrhhba) — Watertown, MA - [Computer Vision Engineer](https://feeny.ai/job/computer-vision-engineer-tutor-intelligence-watertown-32ee4y139e7j) — Watertown, MA - [Shop Steward](https://feeny.ai/job/shop-steward-tutor-intelligence-watertown-5jtpvjzqcfak) — Watertown, MA - [Hardware Systems Integration Engineer (Mandarin)](https://feeny.ai/job/hardware-systems-integration-engineer-mandarin-tutor-intelligence-watertown-9jttnmzvd7dn) — Watertown, MA - [Technical Customer Engineer](https://feeny.ai/job/technical-customer-engineer-tutor-intelligence-watertown-ghn697rtweyp) — Watertown, MA - [Controls Engineer (Robotics)](https://feeny.ai/job/controls-engineer-robotics-tutor-intelligence-watertown-qwfrk2q5g2x7) — Watertown, MA - [Perception Engineer, Robot Safety](https://feeny.ai/job/perception-engineer-robot-safety-tutor-intelligence-watertown-73bcgqe7j3kk) — Watertown, MA - [Engineering Manager, Platform & Infrastructure](https://feeny.ai/job/engineering-manager-platform-infrastructure-tutor-intelligence-watertown-2g4az55xs1my) — Watertown, MA