---
title: 'RTP Volunteer Team Leader at Kiva RTP'
canonical: 'https://feeny.ai/job/rtp-volunteer-team-leader-kiva-rtp-any-9w9sfge655qs'
type: 'job'
last_seen: '2026-09-12'
---

# RTP Volunteer Team Leader at Kiva RTP

- **Company:** Kiva RTP
- **Location:** Any
- **Work type:** remote
- **Posted:** 2019-02-25
- **Last confirmed live:** 2026-09-12
- **Apply:** https://job-boards.greenhouse.io/rtp/jobs/649007

## Job description

What do Team Leaders do?

Harness the skills of Kiva’s dedicated volunteers through an innovative crowdsourcing model

- Provide motivation and leadership to team members to keep loans flowing from Lending Partners to the Kiva website

- Support a diverse and multicultural community of volunteers located across the globe

- Foster a connection between the volunteer community and Kiva headquarters

Act as a first line of support for our editors and translators to keep Kiva’s processes efficient and sustainable

- Craft customized updates and develop creative approaches to strengthen team engagement

- Maintain regular email contact with team members to answer basic questions, provide guidance, and solve problems

- Promote the use of Kiva’s loan review resources and escalate policy and technical questions to Kiva staff

- Monitor team productivity

Help shape the future of the volunteer loan review program at Kiva

- Exchange ideas and perspectives with other Team Leaders and Kiva staff in regularly scheduled conference calls

- Help develop, document, and share best practices for Team Leaders

Successful candidates will have these essential skills and qualities:

- Proficient in English

- Can commit 4-6 hours a week for 13 months, including availability for approximately 3 conference calls per year with fellow Team Leaders and/or Kiva staff

- Is a strong communicator and supremely organized

- Can forge effective working relationships with colleagues they've never met; is comfortable providing feedback and instruction over email

- Enjoys working collaboratively in a team environment

- Enjoys establishing and reaching targets, both for themselves and for their team

- Has mature judgement and can work with little supervision

- Is comfortable with internet, email, and basic office applications and software, such as word processing and spreadsheets; regularly checks and responds to emails

- Is able to abide by calendared appointments and consistently meets deadlines
- Location: Anywhere, but can occasionally accommodate conference calls where differing time zones are prioritized
- This is a remote volunteer opportunity

With experience/skills in at least one of the following:

- Managing volunteers

- Working with or managing geographically distributed teams

- Spanish, Russian, French, or Portuguese translation (not required, but a plus)

Please note:

- You must be at least 18 years of age to apply.
- The online platform Kiva volunteers use is not mobile or tablet-friendly, so volunteers must have a personal computer.
- You will sign a volunteer agreement that covers protecting the privacy of Kiva borrowers as well as a standard media release.
- This is a remote volunteer opportunity

Next Steps:

Please add your name to the waitlist. When applications open in May 2027, we will be in touch with next steps.

Successful applicants will be asked to take a language assessment and may be invited to participate in an interview process.

IMPORTANT: If you are signed up for multiple volunteer waitlists, we will be unable to account for your preference as our various waitlists have different onboarding timelines. We ask that you please only sign up for the Review and Translation Program volunteer opportunity that you prefer.

## About Kiva RTP

## Company Overview
- **One-liner**: Kiva RTP (Review and Translation Program) is the volunteer-driven engine within Kiva that manages the translation and editing of loan stories, enabling Kiva’s global micro-lending platform to connect lenders with borrowers across language barriers.
- **Entity Type**: Private (Non-Profit). Kiva is a 501(c)(3) non-profit organization. The RTP is a core volunteer program within Kiva, not a separate entity.
- **Headquarters**: San Francisco, California, USA (Kiva’s global HQ). The RTP team is remote-first globally.
- **Founded**: Kiva was founded in 2005. The RTP program has been active for over a decade, growing alongside Kiva’s international expansion.
- **Founders**: Kiva was founded by Matt Flannery and Jessica Jackley.

## Core Business
- **Primary industry/industries**: Financial Inclusion / Non-profit Microfinance / Technology.
- **Target customers (B2B, B2C, Enterprise, SMB, etc.)**: The RTP serves Kiva internally and its global network of field partners and volunteer translators. Kiva directly serves individual lenders (B2C) and borrowers through partner institutions.
- **Mission or purpose statement**: To connect people through lending to alleviate poverty. The RTP’s specific mission is to ensure that loan requests and stories are accurately translated and edited, making Kiva’s platform accessible and trustworthy for a global audience.

## Products & Services
- **Kiva.org Platform**: The main product is the online marketplace for crowdfunded microloans. The RTP program provides the essential service of content localization.
- **Review and Translation Program (RTP)**: A volunteer-managed service that processes loan applications. Volunteers translate loan stories from over 50 languages (including Spanish, French, Russian, and many others) into English, and edit English stories for clarity and accuracy.
- **RTP Volunteer Team Leaders**: A leadership tier within the program that manages teams of up to 35 volunteer translators and editors, fostering community and ensuring quality and efficiency [job-boards.greenhouse.io](https://job-boards.greenhouse.io/rtp/jobs/214541).

## Market Standing
- **Valuation/Market Cap**: Not applicable (Non-profit). Kiva’s financials are public via IRS 990 filings.
- **Key Metric**: **Total Funding / Loans Facilitated**: Since its founding, Kiva has facilitated over **$2 billion in microloans** from more than **2.5 million lenders** [kiva.org](https://www.kiva.org/about). The RTP program manages a global volunteer base of thousands, processing millions of loan story reviews.
- **Notable Investors/Partners**: Key financial and operational partners include companies like **PayPal**, **Visa**, **The Mastercard Foundation**, **Bank of America**, and **Google.org** (which provides significant funding). The RTP itself relies on partnerships with universities and international organizations for volunteer recruitment.
- **Growth Signals**: Kiva is actively scaling its digital reach. The launch of Kiva Capital and strategic focus on digital identity and climate resilience are key growth areas. The RTP’s 2026 recruitment wave (for Team Leader and translator roles) signals continued and expanding needs for global content management [job-boards.greenhouse.io](https://job-boards.greenhouse.io/rtp).

## Competitive Advantages
- **Massive, Engaged Global Volunteer Network**: The RTP’s army of thousands of volunteer translators and editors is a near-impossible-to-replicate moat. It provides high-quality, low-cost localization at scale.
- **Trust & Brand Equity**: Kiva’s 100% repayment rate (for lenders) and its transparent, story-driven model build immense trust. The RTP is critical to maintaining this trust by ensuring accuracy and sensitivity in all borrower communications.
- **Unique Microfinance Model**: Kiva is the world’s largest peer-to-peer microlending marketplace. No other non-profit combines technology-driven lending with a community-powered localization team like the RTP.

## Strategic Focus
- **Expanding Language & Geographic Coverage**: The program is actively recruiting volunteers for key languages (Spanish, French, Russian) and for leadership roles to manage the growing volume, indicating a focus on deepening reach in Africa, Latin America, and Eurasia [job-boards.greenhouse.io](https://job-boards.greenhouse.io/rtp).
- **Digital Transformation**: Kiva is investing heavily in technology to improve the lender and borrower experience, including its app and backend systems. The RTP supports this by integrating new tools for volunteer collaboration.
- **Strengthening Volunteer Community**: RTP is focusing on leadership development, creating Team Leader roles to improve volunteer retention, morale, and impact [job-boards.greenhouse.io](https://job-boards.greenhouse.io/rtp/jobs/214541).

## Why Work Here
- **Mission-Driven Culture**: Employees and volunteers are united by a powerful social mission—alleviating poverty through lending. The company is deeply committed to diversity, equity, and inclusion (DEI), seeking to reflect the diversity of its global borrowers [careers.kiva.org](https://www.careers.kiva.org/).
- **Work Environment**: The RTP program is entirely **remote and global**, making it exceptionally flexible. Staff and volunteers communicate asynchronously across time zones. Unpaid volunteer roles require 2-6 hours/week, making it ideal for side engagement or gaining non-profit leadership experience [job-boards.greenhouse.io](https://job-boards.greenhouse.io/rtp/jobs/214541).
- **Perks & Benefits (for paid staff)**: Full-time Kiva employees enjoy excellent benefits, including **unlimited PTO**, **10 weeks paid parental leave** (all parents), **$2,500 annual 401(k) contribution**, **$750 annual education stipend**, and **100% medical premium coverage** for employees (80-90% for dependents) [careers.kiva.org](https://www.careers.kiva.org/). For volunteers, the benefit is primarily experience, community, and the chance to make a direct impact.
- **Unique Opportunity**: The RTP offers a rare, high-impact leadership role managing a distributed, multicultural team of volunteers. It provides real-world, resume-building experience in non-profit management, language operations, and global community building.

## Sources
1. [Kiva Careers Page](https://www.careers.kiva.org/)
2. [Kiva RTP Job Board (Greenhouse)](https://job-boards.greenhouse.io/rtp)
3. [RTP Volunteer Team Leader Job Posting](https://job-boards.greenhouse.io/rtp/jobs/214541)
4. [RTP Volunteer English Editor Job Posting](https://job-boards.greenhouse.io/rtp/jobs/648857)
5. [RTP Volunteer Spanish Translator Job Posting](https://job-boards.greenhouse.io/rtp/jobs/648935)
6. [Kiva.org About Page](https://www.kiva.org/about)

## Other roles at Kiva RTP

- [RTP Volunteer Russian Translator](https://feeny.ai/job/rtp-volunteer-russian-translator-kiva-rtp-any-99j5gh38gvsd) — Any
- [RTP Volunteer French Translator](https://feeny.ai/job/rtp-volunteer-french-translator-kiva-rtp-any-b90emms0bmg7) — Any
- [RTP Volunteer Spanish Translator](https://feeny.ai/job/rtp-volunteer-spanish-translator-kiva-rtp-any-ztkp7sqekkpz) — Any
- [RTP Volunteer English Editor](https://feeny.ai/job/rtp-volunteer-english-editor-kiva-rtp-any-7pndnx53svcy) — Any