---
title: 'SaaS and Vendor Manager at CHAOS Industries'
canonical: 'https://feeny.ai/job/saas-and-vendor-manager-chaos-industries-washington-g8q60xsvkqft'
type: 'job'
last_seen: '2026-09-11'
---

# SaaS and Vendor Manager at CHAOS Industries

- **Company:** CHAOS Industries
- **Location:** Washington, DC
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/chaosindustries/jobs/5227991007

## Job description

SaaS and Vendor Manager

El Segundo, California, United States

CHAOS Industries is redefining modern defense with a multi-product portfolio that gives the ultimate advantage—domain dominance. The company's products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats.

CHAOS Industries was founded in 2022 and has raised a total of $1 billion in funding from leading investors, including 8VC, Accel, and Valor Equity Partners. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, San Diego, Seattle, and London. For more information, please visit [www.chaosinc.com](https://www.chaosinc.com/).

Role Overview:

CHAOS Industries is seeking a hands-on Saas and Vendor Manager to own governance of our vendor ecosystem, from sourcing and contract negotiation through ongoing performance, risk, and financial oversight. You'll build the frameworks that give leadership real visibility into vendor risk, vendor performance, and the financial return each vendor delivers to the business.

This role reports to the IT/Cybersecurity Program Director. You'll manage vendor relationships spanning, including consulting, implementation, managed services, and support, partnering closely with corporate procurement and Business Technology (BT) stakeholders to keep sourcing decisions, contractual commitments, and delivery outcomes aligned to CHAOS Industries' objectives.

Responsibilities:

Vendor Governance & Strategy

- Oversee all aspects of vendor relationships, including consulting, implementation, managed services, and support services.
- Lead strategic oversight and performance governance of enterprise vendors, ensuring alignment with business objectives.
- Serve as the primary interface between vendor leadership, IT service owners, and stakeholders.
- Develop and execute sourcing strategies that reduce costs while increasing value.
- Cost management by tracking spend against budget, identifying consolidation opportunities, benchmarking pricing against market rates

Performance & Service Delivery

- Define and monitor vendor performance expectations and KPIs.
- Monitor vendor performance, manage escalations, and drive continuous improvement in service delivery.
- Drive accountability and cross-functional remediation of performance gaps.
- Ensure vendor delivery supports reliability, user experience, and business continuity objectives.
- Reconcile IT department credit card transactions weekly against approved purchase requests, open POs, and budget lines, resolving discrepancies

Sourcing, Contracts & Procurement

- Assist procurement in the negotiation of contracts, SLAs, and KPIs with service providers to ensure alignment with company goals.
- Assist corporate procurement and lead stakeholders through RFPs, RFIs, and other procurement processes for services.
- Enforce contractual obligations and ensure alignment between delivery execution and agreed terms.
- Ensure compliance with all relevant procurement policies.

Risk & Compliance

- Assess and manage vendor cyber, operational, financial, and reputational risk.
- Identify and mitigate risks associated with service vendors, including financial, compliance, and operational risks.

Insights, Reporting & Financial Oversight

- Develop and maintain dashboards/scorecards for the IT/Cybersecurity Leadership to track vendor performance and inform decisions.
- Regularly review and report on vendor performance metrics against set benchmarks, providing regular reporting to the Program Director.
- Translate analytics into actionable insights; identify systemic risks, root causes, and improvement opportunities.
- Use data-driven insights to influence vendor selection and management strategies.
- Partner with Finance and Procurement to manage vendor financial performance and discipline.

Stakeholder Engagement & Workforce Strategy

- Cultivate strong, strategic partnerships with key vendors to enhance business capabilities and innovation.
- Facilitate communication between vendors, Business Technology (BT) teams, and other stakeholders to ensure project success and alignment with business strategy.
- Collaborate with BT stakeholders to shape an effective workforce mix of internal team members and professional services labor.
- Lead vendor business reviews and maintain strong cross-functional partnerships.
- Perform other related duties as required and assigned.

Minimum Requirements:

- Must be able to obtain and maintain a U.S. security clearance.
- Bachelor's degree or equivalent experience in Business, Technology, Supply Chain, or a related field.
- Has directly managed vendor relationships such as consulting, implementation, managed services, or support.
- Has negotiated or materially contributed to negotiating contracts, SLAs, and KPIs with technology service providers.
- Has led or substantially supported RFP/RFI processes or other formal procurement activities.
- Working knowledge of commercial agreements and contractual governance.
- Strong financial acumen, including cost analysis and value tracking.
- Excellent communication, negotiation, and influence skills, with experience managing escalations across vendor and internal stakeholders.

Preferred Requirements:

- Experience with data visualization tools such as Tableau or Power BI.
- Experience shaping workforce strategies that blend internal staff with or contract labor.

Why CHAOS?

- Health Benefits: Medical, dental, and vision benefits 100% paid for by the company
- Additional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
- Our Perks: Free daily lunch, ‘No meeting Fridays’, unlimited PTO, casual dress code
- Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses
- Team Growth: 350 employees and counting across 5 global offices

Base Salary Range: $130,000 - 180,000

## About CHAOS Industries

## Company Overview
- **One-liner**: CHAOS Industries develops multi-application defense technologies, including radar, detection, and electronic warfare systems powered by Coherent Distributed Networks (CDN™), to deliver domain dominance for warfighters and critical infrastructure.
- **Entity Type**: Private (Series D, Unicorn)
- **Headquarters**: Los Angeles, California, United States
- **Founded**: 2022
- **Founders**: John T. (CEO), Bo Marr (Co-founder & CTO), Brett Cummings (Co-founder & President)

## Core Business
- Primary industry: Defense and Space Manufacturing
- Target customers: U.S. Department of Defense (Army, Air Force, Navy), allied governments, border protection agencies, commercial air operators
- Mission: Redefining modern defense by giving warfighters and operators the ultimate advantage through faster sensing, detection, and effects.

## Products & Services
- **Hydra Platform**: A multi-application software-defined platform providing land-based, sea-based, and air-based detection, communications, and electronic effects. It is the core operating system for CHAOS’s product portfolio.
- **VANQUISH**: A distributed early-warning radar system designed for air defense and counter-UAS (CUAS) missions. It provides long-range detection (up to 250 km) at a low cost per square kilometer ($100/km²).
- **Coherent Distributed Networks (CDN™)**: The proprietary technology that enables time-synchronized networking of sensors and effectors, improving sensing, detection, and engagement capabilities across a wide area.

## Market Standing
- **Valuation**: $4.5 billion (as of November 2025, per Series D announcement)
- **Total Funding**: $1.002 billion across four rounds
  - Series A (March 2023): $70M led by 8VC
  - Series B (November 2024): $145M led by Accel
  - Series C (May 2025): $275M led by New Enterprise Associates and Accel
  - Series D (November 2025): $510M led by Valor Equity Partners, with continued backing from 8VC and Accel
- **Annual Revenue**: $75M (estimated)
- **Notable Investors**: Valor Equity Partners, Accel, 8VC, New Enterprise Associates, AFWERX, Overmatch Ventures
- **Key Partners**: U.S. Army (added to G‑TEAD Marketplace in December 2025)
- **Growth Signals**:
  - Headcount grew 100% YoY (to 143 employees)
  - Active job postings increased 534.8% YoY
  - Acquired Ziva Corporation (November 2025) and CHAOS INDUSTRIES UK LIMITED
  - Added to the U.S. Army’s G‑TEAD Marketplace for accelerated acquisition
  - Expanded presence to Washington DC, San Francisco, San Diego, London, and Amman

## Competitive Advantages
- **Proprietary CDN™ Technology**: A unique time-synchronized networking approach that enables a distributed, software-defined sensor grid, replacing monolithic Cold War-era radar systems.
- **Speed to Market**: The company’s products are being added to government acquisition marketplaces (e.g., G‑TEAD) within months of launch, demonstrating rapid fielding capability.
- **Talent Density**: Strong hiring from top defense tech companies (Anduril, Palantir, Epirus, RTX, Lockheed Martin, Northrop Grumman) and a high proportion of technical staff (36% of workforce).
- **Government Traction**: Direct integration with the U.S. Army and Air Force acquisition pathways, plus a dedicated federal lobbying team.

## Strategic Focus
- **Scaling Production**: Moving from R&D to mass production of radar and effector systems, with a focus on cost reduction ($100/km² protection).
- **International Expansion**: Building business development teams in Europe (London) and the Middle East (Amman) to capture allied defense markets.
- **Product Portfolio Diversification**: Expanding beyond radar into electronic warfare, communications, and effector systems through the Hydra platform and acquisitions.
- **Talent Acquisition**: Aggressively hiring across engineering, business development, and operations to support rapid growth.

## Why Work Here
- **Mission-Driven Work**: Employees work on “the world’s most urgent problems”—restoring American air superiority and protecting critical infrastructure.
- **Rapid Growth Trajectory**: The company has grown from a startup to a $4.5B unicorn in three years, offering significant career advancement opportunities.
- **Engineering Culture**: 36% of the workforce is in technical roles, with a focus on cutting-edge radar, signal processing, and machine learning. Key leadership includes a VP of Machine Learning.
- **Location Flexibility**: Offices in Los Angeles (HQ), Washington DC, San Francisco, San Diego, London, and Amman. Roles span multiple locations.
- **Compensation**: Employee reviews rate compensation at 4.5/5.0.
- **Veteran-Friendly**: The company actively recruits veterans.
- **Recent Departures Note**: Some senior leaders (VP ML Infra, Operations Partner) have left in early 2026, suggesting a high-intensity environment.

## Sources
1. [chaosinc.com](https://www.chaosinc.com/)
2. [Greenhouse Careers](https://job-boards.greenhouse.io/chaosindustries)
3. [CB Insights](https://www.cbinsights.com/company/chaos-industries)
4. [LinkedIn](https://www.linkedin.com/company/chaosindustries)
5. [chaosinc.com/team](https://www.chaosinc.com/team)

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