---
title: 'Sales Advisor - Tokyo, Omotesando at Polène Paris'
canonical: 'https://feeny.ai/job/sales-advisor-tokyo-omotesando-polene-paris-tokyo-qh7nc83asnzb'
type: 'job'
last_seen: '2026-09-13'
---

# Sales Advisor - Tokyo, Omotesando at Polène Paris

- **Company:** [Polène Paris](https://feeny.ai/companies/pol-ne-paris)
- **Location:** Tokyo, Japan
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-05-29
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.ashbyhq.com/polene-paris/2ad97c36-45bb-49f0-a0e5-13206aeffb63/application

> Polène is seeking a Sales Advisor for its Omotesando boutique in Tokyo to deliver exceptional personalized customer experiences, drive sales performance, and maintain operational and visual excellence as a brand ambassador.

## Job description

セールスアドバイザー 東京 表参道路面店 Polèneについて 2016年に設立されたフランス発のレザーグッズブランド「Polène（ポレーヌ）」は、自然から着想を得た有機的なデザインと、卓越したクラフツマンシップによるタイムレスなプロダクトで知られています。 Polèneは国際的な成長を続けており、各部門において高い専門性を持つ人材の採用を進めながら、組織体制の強化を図っています。スペイン・ウブリケの工房で働く約800名の職人たちに支えられ、バッグやジュエリーコレクションの価値をさらに高め続けています。 東京・表参道路面店にて、Polèneらしい上質な顧客体験を提供していただけるセールスアドバイザーを募集します。なお、入社時期は選考状況および事業状況により変更となる可能性があります。 店舗チームについて Polèneのブティックは、ブランドの世界観を体現する空間であり、国内外の幅広いお客様をお迎えしています。 直属の上司 セールスマネージャー 主なミッション Polèneのアンバサダーとして、お客様お一人おひとりに寄り添う卓越したカスタマーエクスペリエンスを提供し、ブランドの威信向上に貢献することが使命です。セールスマネージャーのもと、売上拡大に積極的に貢献するとともに、オペレーショナルエクセレンスと店舗イメージの維持に努めます。 主な職務内容

1. カスタマーリレーションシップと販売 — 国内外のお客様を温かくお迎えし、お客様お一人おひとりのご期待に応じたパーソナルなアドバイスを提供する。 — Polèneの世界観(コレクション、レザークラフトマンシップ、最新情報)を深く理解し、情熱をもってブランドの魅力を伝える。 — 顧客リストを構築・充実させ、お客様への深い理解に基づいた長期的かつパーソナルな関係を築く。 — アフターサービスおよび修理対応を丁寧かつ的確に行う。
2. セールスパフォーマンスと成長 — 売上目標および業績指標(KPI)の達成に貢献する。 — 関連商品や追加商品のご提案を通じて、売上の最大化を図る。 — 店舗運営の改善に向けて積極的に取り組む。
3. オペレーションとビジュアルエクセレンス — ビジュアルマーチャンダイジングの基準およびメゾンのイメージガイドラインに従い、模範的な店舗プレゼンテーションを維持する。 — 店舗オペレーションおよび棚卸業務に参加する。 — レジ業務(決済処理、免税手続き)を正確に行い、会社の運営手順を厳守する。 — ストックルームおよび販売フロアにおいて、Polèneの身だしなみと行動規範を体現する。 ソフトスキル ─ 共感力と好奇心 — 多様な国際的なお客様に対し、パーソナルなサービスを提供するための柔軟性。 — 常に進化し続けるPolèneの世界観を習得しようとする学習意欲。 — あらゆる職務上のやり取りにおいて、Polèneの価値観を体現する姿勢。

## P O L È N E

Maison de Maroquinerie · Paris

## SALES ASSOCIATE

Tokyo Omotesando Boutique Reporting to Sales Manager

## MAIN MISSION

As an ambassador of Polène, your mission is to contribute to the brand's prestige by offering a remarkable and personalized customer experience. Reporting to the Sales Manager, you actively participate in sales development while ensuring operational excellence and the store's image.

## YOUR KEY RESPONSIBILITIES

1. Customer Relationship Excellence & Sales — Welcome local and international clientele by offering personalized advice tailored to each client's expectations. — Master the Polène universe (collections, leather craftsmanship, latest news) to advocate with passion. — Create and enrich your client portfolio to build lasting relationships and offer a personalized relationship based on client knowledge. — Manage after-sales services and repairs with rigor.
2. Commercial Performance and Development — Contribute to achieving revenue targets and performance indicators (KPIs). — Maximize sales through relevant complementary or additional product suggestions. — Be proactive in improving store operations.
3. Operational and Visual Excellence — Maintain exemplary store presentation in compliance with Visual Merchandising standards and the Maison's image guidelines. — Participate in operations and inventories. — Master checkout operations (payment processing, tax refunds) and scrupulously comply with the company's operational procedures. — Embody Polène's presentation and behavior standards, both in the stockroom and on the sales floor.

## SOFT SKILLS ─ EMPATHY & CURIOSITY

— Adaptability to offer personalized service to a diverse international clientele. — A permanent desire to learn to master the ever-evolving Polène universe. — Embodies Polène's values in all professional interactions.

## About Polène Paris

## Company Overview
- **One-liner**: Polène is a French luxury leather goods brand that creates minimalist, high-quality handbags, jewelry, and accessories through artisanal craftsmanship.
- **Entity Type**: Private (bootstrapped)
- **Headquarters**: Paris, France
- **Founded**: 2016
- **Founders**: Three siblings (names not publicly disclosed)

## Core Business
- **Primary industry**: Luxury leather goods and accessories
- **Target customers**: B2C – luxury consumers seeking minimalist, handcrafted products
- **Mission or purpose**: To combine minimalism and creative expression through excellent craftsmanship, respecting tradition while innovating.

## Products & Services
- **[Leather Goods]**: Handbags, wallets, and small leather accessories – designed in Paris, crafted by artisans in Ubrique, Spain using ISO 9001 certified leather from Spanish and Italian tanneries.
- **[Jewelry]**: A new line of jewelry featuring nature-inspired, sculpted forms gilded with 24-carat gold, made by Italian artisans.
- **Distribution**: Direct-to-consumer via e-commerce and flagship stores in major cities (Paris, New York, Tokyo, London, etc.).

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: 481 total employees (as of latest data)
- **Notable Investors/Partners**: Not disclosed; the brand is independently owned.
- **Growth Signals**: Rapid international expansion with offices in the US, Japan, South Korea, Italy, UK, Germany, China, and Denmark; launch of a jewelry collection; strong e-commerce presence and physical retail growth.

## Competitive Advantages
- **French heritage & minimalist design**: Distinctive, timeless aesthetic that stands out in the luxury market.
- **Artisanal craftsmanship**: All production is done by skilled craftsmen in Ubrique, Spain, a town renowned for luxury leather goods.
- **Vertical integration**: Direct-to-consumer model with own retail stores, ensuring control over brand experience and margins.
- **Sustainability & quality**: ISO 9001 certified leather, rigorous quality inspections, and a commitment to ethical sourcing.

## Strategic Focus
- Expanding product categories (e.g., jewelry) to build a broader lifestyle brand.
- Growing international retail footprint while maintaining a strong e-commerce channel.
- Reinforcing brand values of humility, excellence, and inventiveness to attract top talent and loyal customers.

## Why Work Here
- **Culture**: Values-driven environment emphasizing humility, excellence, and inventiveness. High employee satisfaction reflected in a 94/100 gender equality index score (France).
- **Work policy**: Hybrid workspace – some roles are in-office (Paris), others remote. Offices in multiple countries.
- **Perks**: Inclusive recruitment, ethical promotion practices, and a focus on work-life balance. Opportunities to contribute to a growing luxury Maison with a strong creative identity.
- **Engineering/Creative culture**: Designers and craftspeople collaborate closely; emphasis on continuous learning and respect for expertise.

## Sources
1. [eng.polene-paris.com](https://eng.polene-paris.com/pages/about-the-brand) – Brand overview, craftsmanship, and product details
2. [builtin.com](https://builtin.com/company/pol-ne) – Employee count, headquarters, office locations, and work policy
3. [euro.polene-paris.com](https://euro.polene-paris.com/blogs/rh/careers) – Company values, career page, and gender equality index
4. [support.polene-paris.com](https://support.polene-paris.com/hc/en-us/articles/33008461392402-Partnerships-and-Careers) – Careers and partnership information
5. [polene-paris.com](https://www.polene-paris.com/blogs/rh/careers) – French careers page with values and gender equality score

## Other roles at Polène Paris

- [Junior Image Producer](https://feeny.ai/job/junior-image-producer-polene-paris-paris-avkn53yn8ba0) — Paris, France / HQ
- [Producteur Image Junior H/F](https://feeny.ai/job/producteur-image-junior-h-f-polene-paris-paris-xxtyh20hhybv) — Paris, France / HQ
- [HR Business Partner Japan & South Korea](https://feeny.ai/job/hr-business-partner-japan-south-korea-polene-paris-tokyo-pqhkd58zgmta) — Tokyo, Japan / HQ
- [[Spontaneous application] Designer](https://feeny.ai/job/spontaneous-application-designer-polene-paris-paris-e2c9nnmy09c6) — Paris, France / HQ
- [[Candidature spontanée] Designer](https://feeny.ai/job/candidature-spontanee-designer-polene-paris-paris-w9a559n5frn2) — Paris, France / HQ
- [[Candidature spontanée] Prototypiste-Modéliste](https://feeny.ai/job/candidature-spontanee-prototypiste-modeliste-polene-paris-paris-t43jbdejq5ap) — Paris, France / HQ
- [Senior Business Controller](https://feeny.ai/job/senior-business-controller-polene-paris-paris-zq0z0n5rnjvv) — Paris, France / HQ
- [Contrôleur de Gestion Senior H/F](https://feeny.ai/job/controleur-de-gestion-senior-h-f-polene-paris-paris-mk86d4tfagxs) — Paris, France / HQ
- [Responsable Qualité Cuir - H/F](https://feeny.ai/job/responsable-qualite-cuir-h-f-polene-paris-paris-ew0hhr7h5yy3) — Paris, France / HQ
- [E-reputation & Social Media Associate H/F](https://feeny.ai/job/e-reputation-social-media-associate-h-f-polene-paris-paris-q2b7mcjf0dp5) — Paris, France / HQ