---
title: 'Sales and Operations Administrator, Hardware at Audinate'
canonical: 'https://feeny.ai/job/sales-and-operations-administrator-hardware-audinate-manila-4ta6r0fb9x70'
type: 'job'
last_seen: '2026-11-03'
---

# Sales and Operations Administrator, Hardware at Audinate

- **Company:** Audinate
- **Location:** Manila, Philippines
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2025-08-06
- **Last confirmed live:** 2026-11-03
- **Apply:** https://jobs.lever.co/audinate/58e6cd9b-dbfc-4feb-9151-5fdd5a48baf2

## Job description

Find Your Connection to Endless Possibilities

Are you a Sales or Operations Administrator looking looking for the next step in your career? If the opportunity to work in a global industry leader with a diverse culture excites you, this may be the role for you.

With Audinate, you’ll find your connection to the world of sound and vision.

We lead the world in AV networking media to pioneer the way people see and hear. Our products seamlessly manage hundreds of audio and video channels with one network, making us the industry standard. You’ll find us in the largest companies and institutions like the Sydney Opera House, NFL Media Headquarters, Microsoft, and even a 900-year old cathedral featured in Harry Potter.

Our core values are the foundation of everything we do: Excellence, Courage, Integrity, Innovation, and Teamwork.

If this resonates with you, this is the place for you.

## What you’ll experience with us

No matter your role, you’ll feel part of our team and contribute to pioneering the future of AV so that everyone can be seen and heard.

In addition to a competitive salary, annual bonus and equity incentive plan, you’ll be part of our diverse, values-based culture. You’ll also enjoy a range of benefits, such as flexible working (2 days per week in office), home office support, and health & life insurance coverage.

## What you’ll be working on

As a Sales and Operations Administrator you will be processing orders, invoicing clients, processing shipments, following up inquiries from clients and suppliers and updating and maintaining customer records.

You'll be key contributor in supporting sales operations, maintaining data integrity, and ensuring excellent customer service throughout the order-to-cash process.

Success in this role requires attention to detail, a high level of organisation and coordination with cross-functional teams such as Sales, Manufacturing, Supply Chain and Finance.

You will

- Utilize Salesforce (CPQ) to manage opportunities, quotes and case assignments within set KPIs. Use NetSuite to process sales orders, purchase orders, issue invoices, prepare shipping documentation, and generate reports.
- Accurately process customer orders with a focus on meeting or exceeding key order fulfillment metrics such as timeliness, accuracy, and service quality.
- Ensure timely and precise billing execution in accordance with sales agreements, adhering strictly to compliance processes and internal controls.
- Deliver professional, customer-focused communication to support order updates, billing inquiries, and all customer-facing documentation.
- Coordinate with the Finance team to address and resolve credit management issues, ensuring seamless financial processing.
- Collaborate with the sales team to manage order allocations and ensure alignment between sales commitments and operations capacity.
- Perform other duties as assigned that align with your skills, qualifications, and responsibilities, supporting overall business objectives.

## What we're looking for

- Diploma or Degree in Administration, Business, or a related field.
- 2–5 years of experience in a similar administrative or operations role.
- You'll be proficient with Salesforce (CPQ) and NetSuite or an equivalent ERP system
- A strong customer focus with good negotiation, and relationship-building skills and the ability to handle complex customer situations
- Self-motivated, solution-oriented, & capable of working independently with minimal supervision.
- Comfortable operating in a global team environment and collaborating across time zones and functions.
- The ability to build and maintain positive relationships across departments and engage with colleagues and clients from diverse cultural backgrounds.
- Strong communication skills in English, both verbally and in writing are key. Additional skills in Mandarin or Cantonese language would be desirable but are not essential

If you're a sales analyst or operations admin looking for an opportunity to make a difference we may be on the same wavelength.

Apply now and submit your resume and cover letter.

## About Audinate

## Company Overview
- **One-liner**: Audinate develops and licenses Dante, the industry-standard platform for distributing high-quality digital audio and video signals over standard computer networks (AV-over-IP), used in thousands of professional AV products worldwide.
- **Entity Type**: Public (Audinate Group Limited, listed on the Australian Securities Exchange)
- **Headquarters**: Sydney, Australia [investor.audinate.com](https://investor.audinate.com/FormBuilder/_Resource/_module/U31UphySGkWm4tEdvC_Xbw/file/Audinate_2025_Annual_Report.pdf)
- **Founded**: 2006 [linkedin.com](https://linkedin.com/company/audinate)
- **Founders**: Not publicly available (originated from a small team of engineers formerly with Motorola Research Labs and backed by NICTA, a government research institute) [audinate.com/company/history](https://www.audinate.com/company/history/)

## Core Business
- Primary industry: Professional Audio/Visual (AV) networking technology and AV-over-IP solutions.
- Target customers: B2B – Original Equipment Manufacturers (OEMs), system integrators, AV professionals, and end-users in live sound, broadcast, education, corporate, government, and more.
- Mission / purpose: “Amplifying the future of AV, enabling connection across people, places and stages around the world” [audinate.com/careers](https://www.audinate.com/careers/).

## Products & Services
- **Dante Platform (Core Technology)**: A suite of software, chips, and modules licensed to OEMs and integrated into professional AV products. Enables interoperable audio and video networking over IP. Includes Dante Controller (network management tool) and Dante Virtual Soundcard. [investor.audinate.com](https://investor.audinate.com/FormBuilder/_Resource/_module/U31UphySGkWm4tEdvC_Xbw/file/Audinate_2025_Annual_Report.pdf)
- **Dante Director**: Cloud-based SaaS platform for monitoring, configuring, and managing multi-site Dante AV networks. [investor.audinate.com](https://investor.audinate.com/FormBuilder/_Resource/_module/U31UphySGkWm4tEdvC_Xbw/file/Audinate_2025_Annual_Report.pdf)
- **Dante Device Link**: Connector for OEMs that exposes device-level controls (e.g., gain, EQ, fault detection) to Audinate’s cloud management platform. [investor.audinate.com](https://investor.audinate.com/FormBuilder/_Resource/_module/U31UphySGkWm4tEdvC_Xbw/file/Audinate_2025_Annual_Report.pdf)
- **Dante AVIO Adapters**: Hardware adapters to connect legacy analog or USB devices to Dante networks. Next-generation “Phoenix” adapters launched in FY25. [investor.audinate.com](https://investor.audinate.com/FormBuilder/_Resource/_module/U31UphySGkWm4tEdvC_Xbw/file/Audinate_2025_Annual_Report.pdf)
- **Dante Virtual Soundcard Pro**: Software-based solution for recording, broadcast, and conferencing workflows. [investor.audinate.com](https://investor.audinate.com/FormBuilder/_Resource/_module/U31UphySGkWm4tEdvC_Xbw/file/Audinate_2025_Annual_Report.pdf)
- **Dante Connect**: Cloud-based solution for professional audio broadcast production from any location. [audinate.com/company/history](https://www.audinate.com/company/history/)
- **Iris Studio (Acquired)**: AI-powered, cloud-based camera control technology, acquired in June 2025 to extend video capabilities. [investor.audinate.com](https://investor.audinate.com/FormBuilder/_Resource/_module/U31UphySGkWm4tEdvC_Xbw/file/Audinate_2025_Annual_Report.pdf)

## Market Standing
- **Valuation / Market Cap**: Not publicly available from provided search results.
- **Key Metric**: Annual Revenue: A$62.1M (FY2025, per company summary; statutory revenue A$40.0M per financial statements) [investor.audinate.com](https://investor.audinate.com/FormBuilder/_Resource/_module/U31UphySGkWm4tEdvC_Xbw/file/Audinate_2025_Annual_Report.pdf). Revenue declined 32.2% year-over-year.
- **Notable Investors / Partners**: Over 600 OEM licensees (including 725 brands, 490 manufacturers shipping 4,603 Dante-enabled products). Early backing from NICTA (National Information and Communications Technology of Australia). [investor.audinate.com](https://investor.audinate.com/FormBuilder/_Resource/_module/U31UphySGkWm4tEdvC_Xbw/file/Audinate_2025_Annual_Report.pdf)
- **Growth Signals**:
  - 316,990 Dante-certified AV professionals globally (+48,472 in FY25).
  - 1.2 million unique website visitors (up 33% YoY).
  - Dante Video: 116 products from 60 brands (76% YoY product increase).
  - 129 design wins in FY25 (up 12%).
  - Acquisition of Iris Studio to expand AI-powered video capabilities. [investor.audinate.com](https://investor.audinate.com/FormBuilder/_Resource/_module/U31UphySGkWm4tEdvC_Xbw/file/Audinate_2025_Annual_Report.pdf)

## Competitive Advantages
- **Ecosystem scale**: Dante is the dominant standard in professional AV networking with ~14× adoption over the nearest competitor. Over 4,600 Dante-enabled products from 490 manufacturers ensure interoperability and lock-in.
- **OEM network**: 725 licensed brands create a self-reinforcing ecosystem that is hard for competitors to replicate.
- **Training & certification**: 316,990 certified professionals create a large pool of skilled users and consultants who specify Dante.
- **Platform breadth**: From chips and modules to cloud management (Dante Director) and AI camera control (Iris), Audinate covers the full AV-over-IP stack.

## Strategic Focus
- **Cloud and software shift**: Expanding SaaS offerings (Dante Director, cloud management) to move beyond hardware licensing and capture recurring revenue.
- **Video growth**: Accelerating Dante Video adoption through partnerships and the acquisition of Iris Studio to deliver integrated audio-video-over-IP solutions.
- **Enterprise-grade capabilities**: Enhancing Dante Director with advanced security, performance monitoring, and media encryption for corporate IT environments.
- **R&D investment**: A$15.3M in product development during FY25, focusing on cloud management, device control, and video. [investor.audinate.com](https://investor.audinate.com/FormBuilder/_Resource/_module/U31UphySGkWm4tEdvC_Xbw/file/Audinate_2025_Annual_Report.pdf)

## Why Work Here
- **Culture**: Global company with a mission to “amplify the future of AV.” Emphasizes ownership (equity awards for all employees), flexibility, and support for community involvement (volunteering leave). [audinate.com/careers](https://www.audinate.com/careers/)
- **Work model**: Office-based, hybrid, and remote options available depending on role and location. Financial support is provided for tools and home office. [audinate.com/careers](https://www.audinate.com/careers/)
- **Locations**: Sydney (HQ), Portland (OR), Hong Kong, United Kingdom, and other global offices. [linkedin.com](https://linkedin.com/company/audinate)
- **Perks**: Employee Assistance Program, bonus/commission plans, equity awards, and a focus on health and wellbeing. [audinate.com/careers](https://www.audinate.com/careers/)
- **Engineering culture**: Opportunity to work on industry-defining technology (Dante) with a team of experts in AV networking, cloud, and AI. Roles include Site Reliability Engineer, Channel Marketing Specialist, Office Manager, and more. [jobs.lever.co/audinate](https://jobs.lever.co/audinate)

## Sources
1. [linkedin.com](https://linkedin.com/company/audinate) – Company overview (revenue, employees, founded year)
2. [audinate.com/company/history](https://www.audinate.com/company/history/) – Company history, founding story, and product evolution
3. [audinate.com/careers](https://www.audinate.com/careers/) – Career page with culture, perks, and work

## Other roles at Audinate

- [Data Engineer](https://feeny.ai/job/data-engineer-audinate-manila-smxhqpawvq95) — Manila, Philippines
- [Group Tax Manager](https://feeny.ai/job/group-tax-manager-audinate-sydney-9q7qfpfhz9xz) — Sydney, Australia
- [Technical Training Manager, LATAM](https://feeny.ai/job/technical-training-manager-latam-audinate-mexico-ecdft301xm3v) — Mexico
- [Business Systems Administrator](https://feeny.ai/job/business-systems-administrator-audinate-manila-7p0efs3spwzw) — Manila, Philippines
- [Principal Engineer](https://feeny.ai/job/principal-engineer-audinate-sydney-rtmkeq4tvvpy) — Sydney, Australia
- [West Region OEM Account Manager - Americas](https://feeny.ai/job/west-region-oem-account-manager-americas-audinate-united-states-s8s2ss5vfend) — United States
- [GRC Analyst](https://feeny.ai/job/grc-analyst-audinate-manila-g3rzkvbzypn5) — Manila, Philippines