---
title: 'Sales Associate Part-Time - Yorkdale - Toronto, Ontario at Reformation'
canonical: 'https://feeny.ai/job/sales-associate-part-time-yorkdale-toronto-ontario-reformation-toronto-4amgg6jd000q'
type: 'job'
last_seen: '2026-09-07'
---

# Sales Associate Part-Time - Yorkdale - Toronto, Ontario at Reformation

- **Company:** Reformation
- **Location:** Toronto, Canada
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/reformation/jobs/8176823

## Job description

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of [Fast Company’s Brands That Matter](https://www.fastcompany.com/91235976/brands-that-matter-2024) and winning a [Best Carbon Footprint](https://www.linkedin.com/posts/reformation_we-won-the-award-for-best-carbon-footprint-activity-7069721913526255617-Fz9M/) award, we have big goals like being [Climate Positive by 2025](https://www.thereformation.com/sustainability/climate-positive-roadmap.html?srsltid=AfmBOorhdm3aft0gzf4GzVF8U8qS_eZIefxpuPmL2UPkMg2hjMzTla6f), [Circular by 2030](https://www.thereformation.com/circularity.html), and pushing the whole industry forward along the way. Our work has gotten love in [Drapers](https://www.drapersonline.com/insight/analysis/reformations-award-winning-circularity-ambitions) and [Sourcing Journal](https://sourcingjournal.com/sustainability/sustainability-news/reformation-sustainability-rivet-it-girl-los-angeles-spending-sensitivity-recycling-ref-529521/), and [TIME](https://time.com/7023465/hali-borenstein/) wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own [sustainable factory in LA](https://www.thereformation.com/sustainability/we-are-reformation.html). We innovate across categories like [accessories](https://wwd.com/accessories-news/handbags/reformation-accessories-expansion-shoes-bags-1236447322/), [swimwear](https://www.elle.com/fashion/shopping/a60229509/reformation-swimwear-launch-2024/), and [sleepwear](https://hypebae.com/2025/4/reformation-good-in-bed-pyjama-collection-campaign), and we reach millions of people with campaigns like [this](https://www.vogue.co.uk/article/laura-harrier-reformation), [this](https://www.youtube.com/watch?v=1EsJTIttah8) and [this](https://www.elle.com/fashion/a46873554/monica-lewinsky-reformation-voting-campaign-interview-2024/).

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Schedule/ Location:

- Available to work a minimum of 20 hours per week
- Available to work a minimum of 3 days per week, weekends included
- Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

- Consistently meet and exceed sales goals.
- Assist in clientele generation through customer engagement.
- Contribute to an in-store experience for customers that both surprises and delights them.
- Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
- Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
- Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
- Understand the need for consistent inventory accuracy and controls in store.
- Contribute to Loss Prevention in all areas of the business.
- Uphold time and attendance policy.
- Ensure the selling floor reflects the brand and concept standards at all times.
- Share your deep knowledge about our product with genuine enthusiasm.
- Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
- Help ensure that the store environment is inspiring and our product is easily accessible.
- Understand the core values and culture of Reformation and reflect these in all efforts.
- Maintain and uphold a professional, healthy, and productive work environment.

What you’ll bring:

- Experience working with a sales or retail organization and/or operationally intensive business.
- Ability to work in a fast-paced setting.
- Strong interpersonal skills and the ability to interact effectively with diverse personalities
- Driven approach to take on new challenges with the self-motivation for your work and career

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $18 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

- Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
- We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.
- We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds.
- We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
- You’ll get access to fertility care support through [Carrot](https://www.get-carrot.com/), and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
- We care about the causes our employees care about so we donate to community efforts on a yearly basis.
- We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—[studies](https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified) show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our [general application.](https://www.thereformation.com/career-listing.html?gh_jid=6749039)

Want some more?! -https://www.forbes.com/sites/eshachhabra/2019/02/21/why-this-la-fashion-brand-went-carbon-neutral-and-wants-customers-to-as-well/#4563df3e37e6[Sustainability](https://www.thereformation.com/sustainability.html), [Forbes](https://www.forbes.com/sites/eshachhabra/2019/02/21/why-this-la-fashion-brand-went-carbon-neutral-and-wants-customers-to-as-well/#4563df3e37e6),https://media.thereformation.com/image/upload/v1645463347/pdfs/Reformation_2021%20Benchmark%20Assessment%20Report_January_2022.pdf[Fast Company](https://www.fastcompany.com/90815341/reformation-doubling-down-sustainability)

California Applicant Privacy Notice [found here](https://www.thereformation.com/notice-at-collection-privacy-policy.html)

## About Reformation

## Company Overview
- **One-liner**: Reformation is a sustainable women's fashion brand that combines vintage-inspired designs with eco-friendly practices, aiming to prove fashion and sustainability can coexist.
- **Entity Type**: Private (acquired by Permira in 2019)
- **Headquarters**: Vernon, California, United States
- **Founded**: 2009
- **Founders**: Not publicly available from provided sources

## Core Business
- Primary industry/industries: Retail Apparel and Fashion
- Target customers: B2C (women seeking stylish, sustainable clothing and accessories)
- Mission or purpose statement: "Bringing sustainable fashion to everyone" – with commitments to become Climate Positive (achieved by 2025) and Circular by 2030.

## Products & Services
- **Women's Clothing**: Dresses, tops, bottoms, outerwear, denim, swim, sleepwear, and bridal – all designed with sustainable materials (deadstock, organic, recycled, regenerative).
- **Accessories**: Handbags, shoes, and jewelry – with a focus on recyclability and responsible sourcing (e.g., shoes made in Brazil with traceable materials).
- **RefScale**: A proprietary tool that tracks the environmental impact (carbon, water, waste) of each product, shared publicly on product pages.
- **Retail X**: An in-store tech concept that brings the e-commerce experience (magic wardrobes, customizable lighting) to physical stores.
- **RefRecycling**: A textile-to-textile recycling program powered by SuperCircle, allowing customers to return old garments for recycling.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company; acquired by Permira in 2019 for an undisclosed amount)
- **Key Metric**: Annual Revenue: USD $100 million (as of latest available data)
- **Notable Investors/Partners**: 
  - Prior investors: 14W, Stripes (led Series A and B rounds, total $37M)
  - Parent company: Permira (acquired in 2019)
  - Partnership with SuperCircle for recycling
- **Growth Signals**: 
  - Workforce grew 18.5% YoY to ~825 employees (as of mid-2026)
  - International expansion: stores in Canada, United Kingdom, France, and plans for more (e.g., Paris, Toronto, London)
  - Opened 50th store in Vancouver; new flagships in Beverly Hills and SoHo
  - Launched new product categories: swim (2026), bridal (2023), denim (2024), shoes (2025)
  - Achieved Climate Positive certification and 100% carbon-neutral since 2015

## Competitive Advantages
- **Sustainability leadership**: One of the first fashion brands to become Climate Positive (verified by science-based targets) and publicly share environmental impact via RefScale.
- **Vertical integration**: Owns a sustainable factory in Los Angeles (since 2017) and controls production in Vernon, CA, enabling quality and traceability.
- **Brand authenticity**: Vintage-inspired aesthetic combined with a strong, proven sustainability narrative that resonates with eco-conscious consumers.
- **Omnichannel innovation**: Blends digital and physical retail with "Retail X" technology, creating a unique in-store experience.

## Strategic Focus
- **Circular economy**: Moving toward circularity by 2030 – using zero virgin materials where possible, making all products recyclable, and reducing waste.
- **Global expansion**: Opening new stores in key international markets (recent focus on Europe and North America) while growing e-commerce.
- **Sustainability R&D**: Continuing to invest in innovative materials (recycled cashmere, bio-based fabrics) and supply chain carbon reduction.
- **Product diversification**: Expanding into new categories (swim, denim, bridal, shoes, bags) to capture more of the wardrobe.

## Why Work Here
- **Culture & impact**: Employees are part of a mission-driven brand that is "one of the first fashion brands to reduce our footprint in line with science-based targets" ([thereformation.com/timeline](https://www.thereformation.com/timeline.html)).
- **Growth opportunities**: Rapidly growing company (+18.5% headcount YoY) with roles in design, retail, finance, logistics, e-commerce, and sustainability.
- **Remote/hybrid**: Some roles are remote (e.g., Seasonal Customer Love Associate – Remote TX) ([job-boards.greenhouse.io/reformation](http://job-boards.greenhouse.io/reformation)).
- **Benefits & perks**: Not explicitly detailed, but the company invests in sustainable infrastructure, factory tours, and a tech-forward retail experience. 78 active job postings (as of mid-2026) across multiple departments and locations.

## Sources
1. [thereformation.com](https://www.thereformation.com/?smsclickid=28a72ef0-2930-451e-97b0-2cef075086e0)
2. [thereformation.com/careers](https://www.thereformation.com/careers.html)
3. [thereformation.com/timeline](https://www.thereformation.com/timeline.html)
4. [linkedin.com/company/reformation](https://www.linkedin.com/company/reformation)
5. [job-boards.greenhouse.io/reformation](http://job-boards.greenhouse.io/reformation)

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