---
title: 'Sales Associate at Rowan'
canonical: 'https://feeny.ai/job/sales-associate-rowan-gilbert-9ca3bfkndqas'
type: 'job'
last_seen: '2026-09-07'
---

# Sales Associate at Rowan

- **Company:** Rowan
- **Location:** Gilbert, AZ
- **Compensation:** $15–$19/hr
- **Employment:** part-time
- **Work type:** onsite
- **Posted:** 2026-08-03
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/heyrowan/d8ca8a81-efee-483a-b15a-e4e668d6fcdd

## Job description

## About our Sales Associates

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location at Santan Village in Gilbert, AZ. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.

In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.

This is a part-time role. **Must be available WEEKENDS!!**

What you'll be doing as a Retail Store Associate:

- Greet ear-piercing clients and shoppers
- Offer and provide education about Rowan piercing services and jewelry
- Support needs of ear piercing clients and shoppers
- Improve store efficiency and processes to ensure seamless client experience
- Restock jewelry and ear piercing materials
- Maintain cleanliness and sterility of the studio
- Perform bi-weekly inventory counts and investigate discrepancies
- Manage technology and software systems
- Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio

Experience we're looking for:

- Retail experience or sales experience
- Experience with jewelry, ear piercing, or a service or hospitality business a plus
- Ability to work independently, ownership-minded
- Positive and high-energy, resourceful with an entrepreneurial spirit
- Passionate about earrings and ear piercing
- Interest in working at an early-stage, high-growth company
- Willing to work a flexible schedule

Part-Time Benefits & Perks

- Compensation: $15-19 per hour + commission!
- 401k and Roth IRA Plans
- Employee discounts on our amazing products!

## About Rowan

## Company Overview
- **One-liner**: Rowan redefines ear piercing as a safe, celebratory, medically guided experience performed exclusively by licensed nurses using hypoallergenic jewelry.
- **Entity Type**: Private (Series B)
- **Headquarters**: New York, New York, United States
- **Founded**: 2019
- **Founders**: Louisa Serene Schneider

## Core Business
- **Primary industry**: Luxury Goods & Jewelry / Health & Wellness (ear piercing services and hypoallergenic jewelry)
- **Target customers**: B2C – children, teenagers, and adults seeking safe, stylish ear piercings and nickel-free earrings
- **Mission or purpose**: “Piercing for All” – to offer a fun, celebratory, and safe piercing experience for everyone, with a strong emphasis on clinical safety and inclusivity.

## Products & Services
- **Ear Piercing Services**: Performed exclusively by licensed nurses using needle or hand-pressurized devices (no piercing guns). Includes aftercare solutions.
- **Hypoallergenic Jewelry**: Earrings made from 14K solid gold, gold vermeil, sterling silver, and gold plating – all nickel-free and designed for sensitive ears.
- **Clinical Training (Rowan Clinical Piercing Standard®)**: Proprietary curriculum delivered through the Ear Piercing Institute to ensure consistent, safe piercing protocols.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total Funding – $29.3M (Seed $4M in 2019, Series A $5.3M in Feb 2021, Series B $20M in Oct 2021)
- **Notable Investors/Partners**: VMG Partners (led Series B); Medical Advisory Board
- **Growth Signals**: 232 employees (+28.8% YoY); 76 active job postings (+145.2% YoY); expanding to 100+ cities nationwide; strong year-over-year headcount and hiring growth.

## Competitive Advantages
- **Clinical Safety**: All piercings performed by licensed nurses, not retail staff – a unique trust differentiator.
- **Proprietary Training**: Rowan Clinical Piercing Standard® ensures consistent, high-quality procedures across all studios.
- **Hypoallergenic Focus**: Premium, nickel-free jewelry reduces allergic reactions, appealing to customers with sensitive ears.
- **No Piercing Guns**: Use of needles or hand-pressurized devices reduces tissue trauma and infection risk.
- **Woman-Founded & Women-Led**: Strong leadership team with a values-driven culture.

## Strategic Focus
- **National Expansion**: Rapidly opening studios in new cities (currently hiring in New York, Boston, Chicago, and 100+ other locations).
- **Omnichannel Growth**: Combining physical studios with e-commerce for jewelry sales.
- **Talent Acquisition**: Scaling corporate and studio teams to support growth, with emphasis on licensed nurses, store managers, and corporate roles in operations, marketing, and supply chain.

## Why Work Here
- **Culture**: Values-driven, inclusive, celebratory, and safety-first. “Retail Reinvented” blending clinical precision with hospitality.
- **Work Environment**: Studio roles are on-site; corporate roles are likely based in New York HQ (hybrid/office policy not explicitly stated but typical for retail HQ).
- **Benefits**: Competitive pay + bonus, medical/dental/vision insurance, retirement planning, Employee Assistance Program, generous jewelry discounts, paid time off (full-time).
- **Training**: Comprehensive training provided for all roles – nurses receive proprietary clinical training; studio associates learn customer care, styling, and product knowledge.
- **Growth Opportunities**: Clear leadership pathways for nurses and managers; fast-growing company offers upward mobility.

## Sources
1. [LinkedIn – Rowan Company Page](https://www.linkedin.com/company/hey-rowan)
2. [Rowan Careers Page](https://heyrowan.com/pages/careers-at-rowan)
3. [Lever Careers Page – Rowan](https://jobs.lever.co/heyrowan)
4. [The Org – Rowan](https://theorg.com/org/heyrowan)

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