---
title: 'Sales Associate at Rowan'
canonical: 'https://feeny.ai/job/sales-associate-rowan-santa-rosa-texjxjs2pca3'
type: 'job'
last_seen: '2026-09-07'
---

# Sales Associate at Rowan

- **Company:** Rowan
- **Location:** Santa Rosa, CA
- **Compensation:** $18–$20/hr
- **Employment:** part-time
- **Work type:** onsite
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/heyrowan/7ab317c3-8713-45f7-a31a-15f1fa4247ab

## Job description

## About our Sales Associates

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location 2nd & PCH in Long Beach, CA. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.

In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.

This is a part-time role. **Must be available WEEKENDS!!**

What you'll be doing as a Retail Store Associate:

- Greet ear-piercing clients and shoppers
- Offer and provide education about Rowan piercing services and jewelry
- Support needs of ear piercing clients and shoppers
- Improve store efficiency and processes to ensure seamless client experience
- Restock jewelry and ear piercing materials
- Maintain cleanliness and sterility of the studio
- Perform bi-weekly inventory counts and investigate discrepancies
- Manage technology and software systems
- Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio

Experience we're looking for:

- Retail experience or sales experience
- Experience with jewelry, ear piercing, or a service or hospitality business a plus
- Ability to work independently, ownership-minded
- Positive and high-energy, resourceful with an entrepreneurial spirit
- Passionate about earrings and ear piercing
- Interest in working at an early-stage, high-growth company
- Willing to work a flexible schedule

Part-Time Benefits & Perks

- Compensation: $18-20 per hour + commission!
- 401k and Roth IRA Plans
- Employee discounts on our amazing products!

## About Rowan

## Company Overview
- **One-liner**: Rowan redefines ear piercing as a safe, celebratory, medically guided experience performed exclusively by licensed nurses using hypoallergenic jewelry.
- **Entity Type**: Private (Series B)
- **Headquarters**: New York, New York, United States
- **Founded**: 2019
- **Founders**: Louisa Serene Schneider

## Core Business
- **Primary industry**: Luxury Goods & Jewelry / Health & Wellness (ear piercing services and hypoallergenic jewelry)
- **Target customers**: B2C – children, teenagers, and adults seeking safe, stylish ear piercings and nickel-free earrings
- **Mission or purpose**: “Piercing for All” – to offer a fun, celebratory, and safe piercing experience for everyone, with a strong emphasis on clinical safety and inclusivity.

## Products & Services
- **Ear Piercing Services**: Performed exclusively by licensed nurses using needle or hand-pressurized devices (no piercing guns). Includes aftercare solutions.
- **Hypoallergenic Jewelry**: Earrings made from 14K solid gold, gold vermeil, sterling silver, and gold plating – all nickel-free and designed for sensitive ears.
- **Clinical Training (Rowan Clinical Piercing Standard®)**: Proprietary curriculum delivered through the Ear Piercing Institute to ensure consistent, safe piercing protocols.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total Funding – $29.3M (Seed $4M in 2019, Series A $5.3M in Feb 2021, Series B $20M in Oct 2021)
- **Notable Investors/Partners**: VMG Partners (led Series B); Medical Advisory Board
- **Growth Signals**: 232 employees (+28.8% YoY); 76 active job postings (+145.2% YoY); expanding to 100+ cities nationwide; strong year-over-year headcount and hiring growth.

## Competitive Advantages
- **Clinical Safety**: All piercings performed by licensed nurses, not retail staff – a unique trust differentiator.
- **Proprietary Training**: Rowan Clinical Piercing Standard® ensures consistent, high-quality procedures across all studios.
- **Hypoallergenic Focus**: Premium, nickel-free jewelry reduces allergic reactions, appealing to customers with sensitive ears.
- **No Piercing Guns**: Use of needles or hand-pressurized devices reduces tissue trauma and infection risk.
- **Woman-Founded & Women-Led**: Strong leadership team with a values-driven culture.

## Strategic Focus
- **National Expansion**: Rapidly opening studios in new cities (currently hiring in New York, Boston, Chicago, and 100+ other locations).
- **Omnichannel Growth**: Combining physical studios with e-commerce for jewelry sales.
- **Talent Acquisition**: Scaling corporate and studio teams to support growth, with emphasis on licensed nurses, store managers, and corporate roles in operations, marketing, and supply chain.

## Why Work Here
- **Culture**: Values-driven, inclusive, celebratory, and safety-first. “Retail Reinvented” blending clinical precision with hospitality.
- **Work Environment**: Studio roles are on-site; corporate roles are likely based in New York HQ (hybrid/office policy not explicitly stated but typical for retail HQ).
- **Benefits**: Competitive pay + bonus, medical/dental/vision insurance, retirement planning, Employee Assistance Program, generous jewelry discounts, paid time off (full-time).
- **Training**: Comprehensive training provided for all roles – nurses receive proprietary clinical training; studio associates learn customer care, styling, and product knowledge.
- **Growth Opportunities**: Clear leadership pathways for nurses and managers; fast-growing company offers upward mobility.

## Sources
1. [LinkedIn – Rowan Company Page](https://www.linkedin.com/company/hey-rowan)
2. [Rowan Careers Page](https://heyrowan.com/pages/careers-at-rowan)
3. [Lever Careers Page – Rowan](https://jobs.lever.co/heyrowan)
4. [The Org – Rowan](https://theorg.com/org/heyrowan)

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