---
title: 'Sales Compensation Operations Specialist at brightwheel'
canonical: 'https://feeny.ai/job/sales-compensation-operations-specialist-brightwheel-philippines-4gqkp44d0vtx'
type: 'job'
last_seen: '2026-10-14'
---

# Sales Compensation Operations Specialist at brightwheel

- **Company:** brightwheel
- **Location:** Philippines
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-02
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.ashbyhq.com/brightwheel/87f61d7b-d17f-4e08-ac96-b54bb00bbfab

## Job description

## Our Mission and Opportunity

Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time [Cloud 100 company](https://www.forbes.com/lists/cloud100/a), backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.

## Our Team

Our team is passionate, talented, and customer-focused. We embody our [Leadership Principles](https://mybrightwheel.com/about/) in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

## Who You Are

You'll thrive here if you...

- Like being in the work. A full queue of comp questions is something to clear, not something to delegate.
- Dig into the details until you understand exactly why a number is what it is. "The AI said so" and "it looks about right" don't satisfy you.
- Use AI across everything you do: formulas, data comparisons, record lookups, drafting replies. You know where it's reliable and where you need to check it yourself.
- Own problems end to end, from diagnosis and fix through verification and the message back to the person who raised it.
- Care about the people on the other side of the ticket. A rep's commission is their paycheck.
- Get better every month: you notice patterns in your work and raise them, so the same issue doesn't keep coming back.

## What You'll Do

- Work the comp question queue hands-on every day. Diagnose missing deals, target corrections, and headcount and revenue discrepancies; resolve what you can directly; route the rest to Systems, Analytics, or Accounting with evidence; and close the loop. Our Claude-assisted triage speeds up diagnosis, but you own every answer.
- Run the monthly turnover for our sales comp trackers: build each new month, refresh rosters, load targets, multipliers, and accelerator thresholds, and QA formula and roll-up integrity before managers and reps see anything. Use AI for the build and the diffs, and check payout-affecting items yourself.
- Monitor automated daily data-health alerts, investigate every warning or failure to root cause, and verify the fix after the next refresh.
- Investigate the Salesforce data issues that break comp credit (duplicate records, wiped dates, miscoded fields), using AI and SQL to speed up the digging. File and track system tickets, and keep a log of defect patterns.
- Apply mid-month roster changes (prorated targets for exits, transfers, promotions, leave returns, and time off) according to our documented policies, and double-check each one.
- Keep our rep self-serve tools current, including the payout calculators and deal-status lookup and chatbot. Flag where the AI tools get answers wrong so we can fix them.

## What You've Done

- Qualified candidates usually bring 2+ years in a recurring, accuracy-critical operations role: commissions or incentive ops, payroll, billing or revenue ops, finance ops, or similar reconciliation-heavy work.
- Owned a high-volume request queue or ticket intake with internal customers and a response-time expectation.
- Used AI tools (Claude, ChatGPT, Gemini, Copilot, or similar) as a regular part of day-to-day work: analysis, formulas, lookups, drafting. You don't need to have built automations.
- Worked hands-on in large, formula-heavy spreadsheets (Google Sheets or Excel) and debugged someone else's model.
- Reconciled data between a CRM or system of record (Salesforce, NetSuite, HubSpot, or similar) and a downstream report, and explained the gap.
- Worked remotely with teams in a different time zone, communicating primarily in writing.

What Sets You Apart

- Direct experience administering sales commissions or variable pay plans.
- You've built a simple AI workflow or automation (a custom GPT or Claude Project, or an Apps Script or Zapier flow) that cut down a repetitive task.
- SQL (or AI-assisted SQL) against a data warehouse.
- You've written or rewritten an SOP that other people now follow.

Technology Claude (primary AI tool, including connectors to Salesforce, Redshift, Slack, and Google Drive), Google Sheets and Apps Script, Salesforce, SQL/Redshift, Sigma (BI), Slack, and Rippling. Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @[mybrightwheel.com](http://mybrightwheel.com) addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.

## About brightwheel

## Company Overview
- **One-liner**: Brightwheel provides the #1 all-in-one childcare management platform that combines SaaS, payments, and a consumer‑like daily experience for early education programs.
- **Entity Type**: Private (venture‑backed; funding rounds including Series? Not explicitly stated, but investors include Addition, Bessemer, GGV Capital, etc.)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2015
- **Founders**: Not publicly listed on the provided sources; founders are likely Dave Vasen (CEO) and others (not confirmed in search results)

## Core Business
- **Primary industry**: Early childhood education technology (EdTech / Childcare Management Software)
- **Target customers**: B2B – daycare centers, preschools, and early education administrators; B2C – parents and guardians of enrolled children.
- **Mission / purpose**: “High quality early education for every child.” The platform aims to give teachers more time with students, engage parents, and support the $100‑175B early education market.

## Products & Services
- **brightwheel platform**: An integrated SaaS solution covering enrollment management, billing automation, tuition payments, messaging, daily learning reports, photo/video sharing, staff scheduling, payroll, CACFP reporting, and compliance tracking. Available as a mobile app and web dashboard.
- **Payments & billing**: Automated invoicing, online payment processing, subsidy tracking, and financial reporting.
- **Communication hub**: In‑app messaging, newsletters, alerts, and milestone sharing between teachers, administrators, and families.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed.
- **Key Metric**: Total funding is not explicitly stated in the search results, but notable investors indicate significant venture backing. Brightwheel is the fastest‑growing and top‑reviewed product in early education with 150,000+ reviews (4.9 rating).
- **Notable Investors / Partners**: Addition, Bessemer Venture Partners, Emerson Collective, GGV Capital, Lowercase Capital, Mark Cuban.
- **Growth Signals**: 373 total employees (Built In) and 400+ employees (careers page); fully remote‑first team across all US time zones; #1 childcare management software by market presence; expanding into AI‑powered features (e.g., AI assistant for support).

## Competitive Advantages
- **All‑in‑one platform**: Combines enrollment, billing, communication, payroll, and learning tools – reducing the need for multiple third‑point solutions.
- **High customer trust**: 4.9 rating from 150,000+ reviews; strong brand recognition as “the most loved technology brand in early education.”
- **Superior support**: 1:1 onboarding coach, live human support via chat in under 30 seconds, dedicated account specialists, and an AI assistant.
- **Market leadership**: Addresses a $100‑175B US early education market with a rapidly growing customer base and deep integrations for compliance (CACFP, ratios, health checks).

## Strategic Focus
- **Continued product expansion**: Enhancing billing, payroll, and reporting features to serve administrators better.
- **AI‑driven innovation**: Hiring for AI roles (Principal Engineer, AI; Senior Technical Program Manager, AI) to add intelligent automation and insights.
- **Remote‑first scaling**: Maintaining a distributed workforce across the US to attract top talent.
- **Diversity & inclusion**: Employee‑led initiatives (anti‑racist book club, affinity groups) and a culture of belonging.

## Why Work Here
- **Culture**: Mission‑driven, fast‑growth environment with a focus on continuous learning, ownership, and customer value. Leadership principles include “Take Ownership,” “Deliver Value for Customers,” “Get Better Every Day,” and “Make it Happen.”
- **Remote/Hybrid**: Fully remote team across all US time zones; headquarters in San Francisco and an office in Austin, TX (hybrid/in‑office options available for some roles).
- **Perks & Benefits**: 401(k), company equity, employee stock purchase plan, generous parental leave, health/vision/dental insurance, pet‑friendly office, free snacks/drinks, and a strong DEI program with employee resource groups.
- **Engineering culture**: Emphasis on pragmatic problem‑solving, data‑driven decisions, and rapid iteration; teams operate with autonomy and high standards.

## Sources
1. [mybrightwheel.com (Careers)](https://mybrightwheel.com/careers/)
2. [mybrightwheel.com (About)](https://mybrightwheel.com/about/)
3. [mybrightwheel.com (Product)](https://mybrightwheel.com/)
4. [Built In (brightwheel company profile)](https://builtin.com/company/brightwheel)
5. [jobs.ashbyhq.com (brightwheel jobs)](https://jobs.ashbyhq.com/brightwheel)

## Other roles at brightwheel

- [Senior Manager, Revenue Ops](https://feeny.ai/job/senior-manager-revenue-ops-brightwheel-united-states-pehnf9a1k82p) — United States
- [Manager, GTM Intelligence](https://feeny.ai/job/manager-gtm-intelligence-brightwheel-brazil-zhh5dpkzz4n7) — Brazil
- [Head of Demand Generation](https://feeny.ai/job/head-of-demand-generation-brightwheel-united-states-jk4ak4g1xga1) — United States
- [GTM Intelligence Specialist](https://feeny.ai/job/gtm-intelligence-specialist-brightwheel-philippines-pm0nqkshb4he) — Philippines
- [Senior Manager, GTM Strategy](https://feeny.ai/job/senior-manager-gtm-strategy-brightwheel-united-states-g0ndmztm6gc1) — United States
- [Sales Coordinator](https://feeny.ai/job/sales-coordinator-brightwheel-philippines-gybr0tge4gb8) — Philippines
- [Senior Financial Analyst, Finance & Strategy](https://feeny.ai/job/senior-financial-analyst-finance-strategy-brightwheel-united-states-1e4yxgpte45e) — United States
- [Senior Engineering Manager, Product](https://feeny.ai/job/senior-engineering-manager-product-brightwheel-united-states-h9btstq87gnz) — United States
- [Sales Development Representative - (Pakistan)](https://feeny.ai/job/sales-development-representative-pakistan-brightwheel-islamabad-r7p5a73v5r4g) — Islamabad, Pakistan
- [Founding Account Executive - Education Products](https://feeny.ai/job/founding-account-executive-education-products-brightwheel-united-states-7eej5jaqxmsq) — United States