--- title: 'Sales Concierge at Atomic' canonical: 'https://feeny.ai/job/sales-concierge-atomic-united-states-wmdaymc73dmh' type: 'job' last_seen: '2026-10-16' --- # Sales Concierge at Atomic - **Company:** Atomic - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-01 - **Last confirmed live:** 2026-10-16 - **Apply:** https://jobs.ashbyhq.com/atomic/af6491e6-6e10-4c9c-9fba-007f368b3e7e ## Job description ## About Atomic Atomic is a venture studio and venture capital firm that builds and scales companies from the ground up. We partner with exceptional founders to launch transformative businesses across industries including AI, fintech, healthcare, consumer, enterprise software, and more. We've launched and scaled more than 20 companies including Hims & Hers, Exowatt, Replicant, Found, Golden Child, and Homebound. ## About Us Intellica is the sales concierge that chats with your customers via iMessage. Real humans recovering carts, building relationships, and lifting revenue the same day you go live. We deliver a 10% revenue lift, 50% reply rates, and 10× abandoned cart recovery for Shopify DTC brands doing $10M+ ARR. Install in one meeting, zero lift from your team. ## About the role We're seeking a motivated and charismatic sales rep to join our team and play a pivotal role in engaging and closing retail sales leads. This is an opportunity to help us launch and grow a cutting-edge e-commerce AI company while mastering the art of conversational sales and relationship building. You'll play a key role in re-engaging customers, driving sales conversions, and helping our eCommerce brands recover lost revenue. This role offers real growth potential - you'll be joining early and have the opportunity to grow with the company as we scale. This isn't a traditional sales role - and it's not pure support either. Day to day, you'll be navigating a mix of customer conversations that range from closing a sale to resolving a question to just making someone feel taken care of. The common thread is good judgment: knowing when to push, when to listen, and how to represent a brand with care and precision in every message you send. ## Requirements - Flexible work schedule with required weekend coverage - Able to sit and view a computer screen for extended periods of time - Strong written and verbal communication skills - Comfortable working with software tools and platforms; some technical or product experience is required ## What you'll do - Engage customer leads through conversations that build brand and drive purchases - Navigate a blend of sales, support, and general customer care - reading each situation and responding with the right tone and approach - Proactively raise issues, flag edge cases, and surface process gaps to help improve internal workflows - Identify gaps in our internal processes and help implement improvements - Maintain internal documentation alongside your teammates, ensuring information shared across teams is accurate and up to date - Collaborate with the product team to address improvement opportunities within the platform. - Continue to raise the bar on sales, conversation conversions, and speed of execution - Adopt new technologies quickly and become proficient in executing with them ## Who you are - 2+ years of experience in retail sales, customer engagement, or related customer-facing roles, preferably in luxury or high-touch retail environments - You don't need a playbook for every situation - you use common sense, read the room, and know how to handle customers with warmth and professionalism, whether you're driving a purchase or resolving an issue - Motivated, organized, and capable of working independently while meeting goals - Exceptional communication and interpersonal skills - A sharp eye for edge cases and the ability to raise issues clearly and constructively - Curious and passionate about continuous learning, with a proactive approach to acquiring knowledge about products, industry trends, and customer needs - Proven ability to thrive in team-based environments and collaborate effectively - Highly organized and detail-oriented, with a customer-first mindset - Adaptable, coachable, and eager to grow in a fast-paced, ever-changing environment - someone who thrives on ambiguity and rises with the company - Analytical and closely attuned to the metrics of the business We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. ----- Atomic is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Please review our [CCPA policies](https://www.atomic.vc/job-applicant-privacy) here. ## About Atomic ## Company Overview - **One-liner**: Atomic is a venture studio that builds high-growth companies by pairing entrepreneurs with a built-in founding team of experts, capital, and resources. - **Entity Type**: Private (venture studio and fund; raised $320M for fourth fund) - **Headquarters**: Miami, Florida, United States (with a San Francisco office and distributed teams across the U.S. and Canada) - **Founded**: 2012 - **Founders**: Jack Abraham (Managing Partner & CEO) ## Core Business - **Primary industry**: Venture studio / startup builder (operates across fintech, web3, proptech, education, enterprise, healthcare, and more) - **Target customers**: Entrepreneurs and co-founders looking to launch scalable companies; B2B and B2C end-markets vary by portfolio company - **Mission or purpose statement**: “Bring ideas, capital, resources, and talent together to build the best ideas into great companies” (LinkedIn) ## Products & Services - **Co-Found with Atomic**: The core model – a founder joins Atomic as a co-founder and gets immediate access to an in-house team covering engineering, design, marketing, legal, finance, HR, and recruiting, plus a playbook and capital to de‑risk company building. - **Atomic Fund**: A $320 million fund (fourth fund) used exclusively to start and scale companies built inside Atomic. - **Portfolio Companies**: Notable companies built at Atomic include **Hims & Hers** (NYSE: HIMS), **Homebound**, **OpenStore**, **Replicant**, **Found**, and **Bungalow** (each operates as an independent business). ## Market Standing - **Valuation/Market Cap**: Not disclosed for Atomic itself (as a private studio) - **Key Metric**: Total raised for fourth fund – **$320 million** (exclusive report); annual studio revenue estimated at **$6.0M** (LinkedIn) - **Notable Investors/Partners**: Led by Managing Partner Jack Abraham; General Partner includes ex-Postmates CFO; additional undisclosed LPs in the fund. - **Growth Signals**: 72 employees (LinkedIn), monthly headcount growth of +1.2%, active in 9 countries (U.S., Canada, South Africa, China, Philippines, Qatar, Ukraine, Netherlands, Nigeria); 3 current job openings with 50% monthly increase in postings. ## Competitive Advantages - **Founding team as a service**: Atomic provides a complete startup infrastructure (legal, finance, HR, design, marketing, recruiting) from day one – a “built-in co-founder” approach that removes typical early-stage friction. - **Proven track record**: Portfolio includes publicly traded companies (Hims & Hers) and multiple billion-dollar entities, de‑risking the model for new entrepreneurs. - **Capital + talent density**: The $320M fund, combined with an experienced team of serial entrepreneurs and specialists, allows rapid iteration and scaling across multiple verticals simultaneously. ## Strategic Focus - Continue scaling the studio-fund model by deploying the fourth fund into new company creations. - Expand into additional high‑opportunity markets (healthcare, AI, enterprise) while deepening expertise in existing verticals. - Grow the internal team across key functions (engineering, growth, strategic finance, talent acquisition) to support more parallel company builds. ## Why Work Here - **Culture**: Described as “a place for anyone with an entrepreneurial spirit” – employees work alongside serial founders and get exposure to launching multiple startups. Built In rates culture 4.1/5 and career growth 4.4/5. - **Work model**: Hybrid (on‑site at Miami HQ or San Francisco office for most roles; some remote positions available). - **Perks & team**: Collaborative, low‑ego environment; access to a network of top‑tier operators; roles offer high ownership and visibility into company‑building processes. ## Sources 1. [atomic.vc](https://www.atomic.vc/) – Homepage, join page, team page 2. [builtin.com](https://builtin.com/company/atomic-vc) – Company overview, perks, culture 3. [linkedin.com](https://www.linkedin.com/company/atomic-vc) – Company details, financials, workforce, reviews ## Other roles at Atomic - [Office Manager](https://feeny.ai/job/office-manager-atomic-miami-tsv5vhsn0nvq) — Miami, FL - [Head of Brand & Creative](https://feeny.ai/job/head-of-brand-creative-atomic-united-states-hxgbgpb2tjyd) — United States - [CX Specialist (Temp)](https://feeny.ai/job/cx-specialist-temp-atomic-united-states-fa5xxp882ebz) — United States - [Senior Device Software Engineer](https://feeny.ai/job/senior-device-software-engineer-atomic-san-francisco-d7cmjgn22afc) — San Francisco, CA - [Senior Perception Engineer](https://feeny.ai/job/senior-perception-engineer-atomic-san-francisco-n56ecasqp62q) — San Francisco, CA - [Founding Forward Deployed Engineer](https://feeny.ai/job/founding-forward-deployed-engineer-atomic-united-states-e4vbyt2zqwws) — United States - [Deal Origination Associate](https://feeny.ai/job/deal-origination-associate-atomic-united-states-6mbsk9vnm53k) — United States - [Founding Clinical AI Lead](https://feeny.ai/job/founding-clinical-ai-lead-atomic-miami-tjwbnqsmqp4k) — Miami, FL - [Co-found with Atomic](https://feeny.ai/job/co-found-with-atomic-atomic-miami-zr9h9vqrk8mq) — Miami, FL