--- title: 'Sales Design Specialist (Contract) at Arcade' canonical: 'https://feeny.ai/job/sales-design-specialist-contract-arcade-presidio-bsb2tkrnnnaj' type: 'job' last_seen: '2026-09-09' --- # Sales Design Specialist (Contract) at Arcade - **Company:** Arcade - **Location:** Presidio, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-03 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/arcade-ai/2a01918c-2612-4885-8cee-0b51d66b2f0b ## Job description ## ABOUT ARCADE Arcade is building the world’s first AI physical product creation platform, where imagination becomes reality. Our platform lets anyone design, purchase, and sell custom, manufacturable products using natural language and generative AI. We believe everyone should have the power to create physical goods as easily as they post online, and we’re building the infrastructure to make that real for both consumers and businesses. We’ve raised $42M from a world-class group of investors, including Reid Hoffman, Forerunner Ventures (Kirsten Green), Canaan Partners (Laura Chau), Adverb Ventures (April Underwood), Factorial Funds (Sol Bier), Offline Ventures (Brit Morin), Sound Ventures (Ashton Kutcher), Inspired Capital (Alexa von Tobel), and Torch Capital (Jonathan Keidan). Our angel investors include Elad Gil, Ev Williams, Marissa Mayer, Sara Beykpour, Kayvon Beykpour, Anna Veronika Dorogush, Eugenia Kuyda, David Luan, Sharon Zhou, Kelly Wearstler, Karlie Kloss, Colin Kaepernick, Christy Turlington Burns, and Jeff Wilke. Arcade is headquartered in San Francisco’s Presidio and led by serial entrepreneur Mariam Naficy (Minted, Eve), and a mission-driven team from Google, Apple, Stability AI, Glean, NVIDIA, Databricks, LinkedIn, Stanford, MIT, Berkeley, and more. Arcade’s Chief AI Officer is Varun Jampani, a leading researcher who co-authored Dreambooth and created Stable Diffusion 3.5, among other things. Raghudeep Gadde, Head of Research at Arcade, was formerly a Principal Scientist at Amazon. Together, we’re pioneering a new category at the intersection of AI, personal expression, and on-demand manufacturing, and we’re building fast. ## THE ROLE We're looking for a Sales Design Specialist to be the hands-on partner for clients moving through Arcade's design and listing process. This role sits at the intersection of design and sales — part creative consultant, part client advocate — helping retailers, manufacturers, and artists turn an early idea into a finished, sellable product on our platform. You'll work directly with new and prospective clients from their first design concept through a live product listing, answering questions, catching details less design-savvy customers might miss, and helping transform rough ideas into polished, production-ready products. When a design requires changes our platform can't yet support, you'll step in with Adobe Illustrator and Photoshop to make the necessary edits and keep projects moving. This is a foundational hire at an early-stage startup — you'll help define what great client support looks like as Arcade scales. ## WHAT YOU'LL DO - Serve as the primary point of contact for clients moving through the design and listing process, from initial concept through a published listing. - Consult with clients on initial product designs, translating their ideas into manufacturable, sellable products. - Guide clients through refinement — identifying what's missing, what needs adjustment, and the finer details a customer might not catch on their own. - Use Adobe Illustrator and Photoshop to directly edit and refine designs (pattern and product work) when a client's design needs hands-on adjustment. - Answer client questions about the design and prompting process, helping them get comfortable and confident using Arcade's AI-powered tools. - Proactively check in with clients throughout the design process to keep projects moving, answer questions, and ensure they feel supported every step of the way. - Flag recurring design or product issues to the Product team to help improve Arcade's tools over time. - Partner with Sales and Account Management on higher-touch accounts as needed. ## WHAT WE'RE LOOKING FOR - Experience with Adobe Illustrator and Photoshop is required — day-to-day work involves direct pattern and product design edits. - Excellent communication skills and a polished, professional client-facing presence. - Highly organized and detail-oriented, comfortable managing multiple client relationships at once. - A strong design eye, with the ability to identify opportunities to improve and refine product designs. - Comfort blending design consulting with sales and customer-facing work — you can build rapport, answer questions, and guide a client toward a finished, sellable product. - Background in a design-forward, client-facing role — for example, a designer sales specialist, sales support, or design consulting role in retail. - An entrepreneurial, roll-up-your-sleeves mindset and comfort with ambiguity in an early-stage startup environment. ## NICE TO HAVE - Prior experience in product design, textiles, pattern-making, or manufacturing. - Experience with Shopify or other e-commerce platforms and product listing workflows. - Interest in generative AI and its application to design and commerce. ## WHY ARCADE - Work alongside world-class AI researchers, engineers, designers, and entrepreneurs. - Opportunity to help define the future of AI-powered commerce. ## ADDITIONAL INFORMATION Competitive compensation Daily catered lunch prepared by our chef Company events Arcade is an equal opportunity employer. We’re committed to building a diverse, inclusive, and supportive team, and to creating a platform where anyone, anywhere, can make something meaningful. ## About Arcade ## Company Overview - **One-liner**: Arcade is the world’s first AI-powered physical product creation platform, enabling anyone to design, purchase, and sell custom, manufacturable goods using text or image prompts. - **Entity Type**: Private (Series A) - **Headquarters**: San Francisco, California, USA (Presidio Terrace) & Singapore, Singapore (dual HQ) - **Founded**: 2023 - **Founders**: Mariam Naficy (CEO), William Zhuk (Co-Founder & VP, AI) ## Core Business - **Primary industry**: AI-powered e-commerce, marketplace, and on-demand manufacturing - **Target customers**: B2C (consumers wanting custom products), B2B (creators, influencers, entrepreneurs), and B2B2C (makers/artisans) - **Mission or purpose statement**: To redefine commerce by offering unprecedented personal choice, expression, and meaning in product creation — making it as easy to create physical goods as it is to post online. ## Products & Services - **Arcade Platform (Core)**: A generative AI marketplace where users describe or upload an image of a product, and the platform instantly generates buyable, manufacturable designs. The AI is trained on individual maker data to match specific styles. - **Custom Jewelry**: The initial beta category (launched Sept 2024). Users created over 650,000 jewelry designs in the first three months. - **Custom Home Goods (Rugs)**: Launched March 2025. Users can design custom rugs with full control over color, size, shape, material, fringe, and texture. Rugs are handwoven by a curated network of artisans. - **Magic Match**: A new feature that lets users upload a photo of their room to have an AI-designed rug generated that complements the room’s colors and style. - **Creator Program**: Allows influencers and entrepreneurs to design and monetize their own AI-generated product lines without inventory risk. Early adopters include Amber Vittoria, Tim Fu, and Damilola Awoyomi. - **Maker Network**: A curated global community of independent artisans and manufacturers who hand-make the products in quantities of one. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total funding of **$42M** (across 2 rounds: $5M Seed + $25M Series A + additional $12M from other rounds/angel investors) - **Annual Revenue**: Estimated at **$5.0M** (per LinkedIn/company data) - **Notable Investors/Partners**: - **Lead Investors**: Reid Hoffman (Seed), Brit Morin / Offline Ventures (Seed), Laura Chau / Canaan Partners (Series A), Kirsten Green / Forerunner Ventures (Series A) - **Other Investors**: April Underwood (Adverb Ventures), Sol Bier (Factorial Funds), Ashton Kutcher (Sound Ventures), Alexa von Tobel (Inspired Capital), Jonathan Keidan (Torch Capital) - **Angel Investors**: Elad Gil, Ev Williams, Marissa Mayer, Sara Beykpour, Kayvon Beykpour, Anna Veronika Dorogush, Eugenia Kuyda, David Luan, Sharon Zhou, Kelly Wearstler, Karlie Kloss, Colin Kaepernick, Christy Turlington Burns, Jeff Wilke - **Growth Signals**: - 650,000 jewelry designs created in first 3 months post-beta - Rapid category expansion from jewelry to home goods (rugs) within 6 months - Headcount of 28 employees (25% YoY growth) - Operating in 5 countries (USA, Azerbaijan, Ireland, Canada, India) - LinkedIn followers: 4,622 (74% yearly growth) ## Competitive Advantages - **First-mover in AI physical product creation**: No direct competitor combines generative AI with on-demand manufacturing for one-off custom goods at this scale. - **Proprietary AI models**: Trained on individual maker data, ensuring designs are unique to each artisan’s style — not generic AI output. - **End-to-end infrastructure**: From AI design generation → instant pricing → direct-to-maker pricing → free samples → handcrafted production → global fulfillment. Bridges language and geographic divides between consumers and manufacturers. - **Founder expertise**: Mariam Naficy is a pioneer of the creator economy (founded Minted, Eve.com) with 25+ years of experience transforming how products are created and sold online. - **Strong investor syndicate**: World-class backing from top-tier VCs and influential angels provides deep network effects. ## Strategic Focus - **Category expansion**: Moving from jewelry → home goods (rugs) → planned expansion into more product categories. - **AI technology investment**: Continued development of differentiated AI for design generation, personalization, and “Magic Match” room-aware features. - **Creator economy growth**: Scaling the Creator Program to attract influencers and entrepreneurs to build AI-generated product lines. - **Marketplace liquidity**: Growing both the consumer demand side and the maker supply side globally. - **Ending the “null search result”**: Vision to make any product idea instantly realizable, eliminating the gap between what consumers want and what’s available for sale. ## Why Work Here - **Founding team & mission**: Work directly with serial entrepreneurs (Mariam Naficy) and deep AI/engineering leaders in a fast-moving startup environment. - **Innovative category**: Pioneering a new intersection of AI, personal expression, and on-demand manufacturing — a genuinely novel space. - **Culture**: Described as fast-paced, high-agency, and collaborative. In-office culture (Presidio Terrace, San Francisco & Singapore offices). Employees work from physical offices. - **Engineering focus**: Roles include Applied AI Engineer, Product Engineer AI, Agent Engineer, Staff Applied AI Engineer — heavy emphasis on cutting-edge AI/ML. - **Growth trajectory**: 25% headcount growth YoY, $42M in funding, rapid product launches — strong momentum for career growth. - **Perks**: Not extensively documented publicly, but typical for well-funded Series A startup in SF. - **Remote/hybrid policy**: In-Office (both SF and Singapore locations). No remote/hybrid flexibility noted. ## Sources 1. [arcade.ai](https://www.arcade.ai/) 2. [Built In](https://builtin.com/company/arcade-arcadeai) 3. [LinkedIn](https://www.linkedin.com/company/arcadeinc) 4. [PRNewswire (Series A announcement)](https://www.prnewswire.com/news-releases/arcade-first-ever-ai-physical-product-marketplace-raises-25m-series-a-and-expands-into-home-goods-302410603.html) 5. [AI Chopping Block / The Homebase](https://www.thehomebase.ai/companies/arcade) ## Other roles at Arcade - [Social Media & Content Marketing Intern](https://feeny.ai/job/social-media-content-marketing-intern-arcade-presidio-ycp4rjgvaaa4) — Presidio, CA - [Research Scientist](https://feeny.ai/job/research-scientist-arcade-presidio-akvf9kwvhvdg) — Presidio, CA - [Retoucher/Post-Production Artist (Contract)](https://feeny.ai/job/retoucher-post-production-artist-contract-arcade-united-states-a1krwtfjmggx) — United States - [Global Operations Intern](https://feeny.ai/job/global-operations-intern-arcade-presidio-qw7jh9aqsksy) — Presidio, CA - [Staff Applied AI Engineer](https://feeny.ai/job/staff-applied-ai-engineer-arcade-presidio-7dj6fbwctgse) — Presidio, CA