---
title: 'Sales Development Manager at Develop Health'
canonical: 'https://feeny.ai/job/sales-development-manager-develop-health-san-francisco-jmt48pem2qxe'
type: 'job'
last_seen: '2026-10-13'
---

# Sales Development Manager at Develop Health

- **Company:** Develop Health
- **Location:** San Francisco, CA
- **Compensation:** $135k–$160k
- **Employment:** full-time
- **Posted:** 2026-10-06
- **Last confirmed live:** 2026-10-13
- **Apply:** https://jobs.ashbyhq.com/develop-health/1dcf7090-f92d-4ff1-a1e8-984eb176e5f6

## Job description

Develop Health is on a mission to use AI to radically accelerate access to life-saving medications. By automating complex, manual healthcare processes—like benefit verification and prior authorization— we've been growing rapidly and over the past couple of years have helped over 2.5 million patients! We’re partnering with some of the largest pharmacy benefit managers and payers in the nation, revolutionizing how healthcare interactions occur by eliminating human delays and inefficiencies. Our small, elite team of founders and engineers have previously launched and exited successful healthcare startups including Rupa Health and Canvas Medical. We are now scaling rapidly following a major funding round.

## About The Role

We're hiring a Sales Development Manager to run the team that calls provider offices on behalf of the pharmacies we work with. When a pharmacy sends us a prescription that needs a prior authorization, we usually need something from the prescriber's office first, most often the clinical notes. Many of those offices have never heard of us. Our calling team reaches them by phone, gets the request to the person who handles prior authorizations, and returns their callbacks. Whether that call happens quickly and gets a response often decides whether a patient starts their medication this week or next. You'll run that team, reporting to our Head of Provider Growth (to our CEO until that role is filled). It's small today, and it works in a calling tool our engineers built and keep improving. You'll own how much calling capacity we have, how fast calls and callbacks happen, and how many offices respond. Three things define success in this role:

- You own speed and capacity. Calling tasks get worked while they still matter, and callbacks are returned the same day. You know how many calls the team can make, how many we need, and when to hire.
- You own the response rate on calls. You know how often we reach someone, how often they respond, and why calls fail (wrong number, voicemail, wrong desk). You change scripts, timing, and process to move those numbers.
- You make the tooling better. You work in the calling tool every day and turn what you see into specific, prioritized asks for our engineers.

You don't need a healthcare background, but you do need to pick up a complex domain quickly. Startup experience is a strong plus.

## What You'll Do

Run the team

- Hire, train, coach, and schedule callers. Set the daily cadence, listen to calls, and give feedback.
- Make calls yourself, especially early on.
- Decide when to add headcount or bring in outside help, with the numbers to back it.

Run the numbers

- Own the calling metrics: capacity against demand, time from task to first call, callback response time, reach rate, and response rate.
- Report them weekly and explain what moved.

Improve how we call

- Own call scripts and talking points for different kinds of offices, and test changes.
- Work with our growth marketing lead, who owns fax, email, and messaging, so phone and digital touches work together on the same offices.
- Work with engineering on the calling tool: what slows callers down, what data is missing, and what to fix first.

## What You'll Bring On Day 1

- You've managed an outbound calling team. SDR, inside sales, patient access, or similar, with phone as a main channel. You've hired and coached callers.
- You run a team on numbers. Activity, speed to lead, connect rate, conversion. You can walk us through a metric you moved and how.
- You're good on the phone. You can get past a front desk politely and get a busy office to act.
- You build process. You've fixed a queue, written a playbook, or set up a workflow in a CRM or dialer, and given useful feedback to whoever built the tool.
- Quantitative fluency. You can break a funnel into its steps and tell which one is broken.
- Fast and self-directed. You take direction well, then run with it.

## What You'll Need To Learn Quickly

- Our domain: prior authorization and medication access, and what a provider office needs from us to complete a request.
- How a provider office works: who answers the phone, who handles prior authorizations, and who to ask for.
- The rules: what HIPAA allows on a call, and with whom.

Bonus Points

- Phone outreach in healthcare: specialty pharmacy, hub services, revenue cycle, or a medical office.
- Early hire at a high-growth or early-stage startup.
- Experience with AI voice agents or modern dialer tooling.

This Might Not Be The Right Fit If

- You want to manage managers or a large org right away. This is a small team you'll build.
- You'd rather not make calls yourself. You will, especially early.
- You need polished process and tools on day one. Building them is part of the job.
- You want to own digital channels. Fax, email, and messaging belong to our growth marketing lead. You'll share the same funnel.

## What We Offer

- Competitive base salary plus meaningful early-stage equity.
- Modern calling and AI tooling, built in-house and improving every week.
- Work that directly accelerates access to medication for hundreds of thousands of patients, with room to grow as the team scales.

## About Develop Health

## Company Overview
- **One-liner**: Develop Health is an insurance AI platform that automates medication prior authorization and benefit verification for healthcare providers directly within their clinical workflow.
- **Entity Type**: Private (Series A)
- **Headquarters**: Menlo Park, California, United States (also listed as San Francisco, CA on LinkedIn)
- **Founded**: 2022
- **Founders**: Mel van Londen (Co-Founder & CEO) and Benjamin Easton (Co-Founder & CTO)

## Core Business
- **Primary industry**: Healthcare Technology (Prior Authorization Automation / Insurance AI)
- **Target customers**: B2B — healthcare providers, digital health companies, and physician practices (e.g., Calibrate); integrates with EHRs like athenahealth
- **Mission or purpose**: To clear the path for medication access by automating the prior authorization lifecycle, reducing administrative burden on clinicians, and getting patients to life-changing therapy faster.

## Products & Services
- **Prescription AI Platform**: An AI-powered system that automates the entire prior authorization process. It predicts medication coverage, cost, and requirements at the point of prescribing, automates benefit verification, completes and submits correct prior authorization forms, tracks status updates, and handles denial management by drafting clinical appeals.
- **Real-time Benefit Verification**: Provides instant visibility into plan-specific medication coverage, cost, and requirements directly within the EHR workflow.
- **Denial Management and Appeals**: If a prior authorization is denied, the system independently drafts and submits comprehensive clinical appeals to defend the treatment plan.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Total funding of **$33.7 million** across two rounds (Pre-Seed and Series A)
- **Notable Investors/Partners**: Wing Venture Capital (lead, Series A), South Park Commons (lead, Pre-Seed), Afore Capital (Pre-Seed), Analog Ventures, MTech Capital. Key integration partner: athenahealth.
- **Growth Signals**: Headcount grew **+200% year-over-year** to 22 employees. Raised a **$17.6M Series A** in late 2025. Launched a major integration with **athenahealth (athenaOne)** in December 2025. Client Calibrate reported a **70% reduction** in hands-on prior authorization time.

## Competitive Advantages
- **Deep EHR Integration**: The platform is built to be invisible to the clinician, operating entirely within existing workflows (e.g., athenaOne) without requiring extra clicks or logins.
- **End-to-End Automation**: Covers the entire medication access journey from benefit verification to submission to appeals, reducing manual work by up to 90%.
- **Proven Outcomes**: Demonstrated real-world results, including reducing approval time from one week to under one day, and a 5–7x reduction in the number of prior authorizations required per member.
- **Data Integrity & Compliance**: Maintains high standards of healthcare compliance (HIPAA, etc.) for security and privacy.

## Strategic Focus
- **Expand EHR Integrations**: Following the athenahealth integration, the company is likely focused on integrating with other major EHR platforms to reach more providers.
- **Scale Commercial Adoption**: Using the Series A funding to grow the customer base beyond early adopters (like Calibrate) into larger health systems and independent practices.
- **Deepen AI Capabilities**: Continuing to improve the AI’s ability to predict coverage and automate complex clinical evidence extraction from patient notes.

## Why Work Here
- **Culture & Mission**: Mission-driven work directly addressing a major cause of physician burnout (the average physician completes 43 prior authorizations per week). The team is small and growing fast.
- **Work Model**: **In-Office** (Menlo Park, CA). Employees work from a physical office.
- **Team & Growth**: A lean team of 22 with a strong technical core (29% in technical roles). High growth trajectory (+200% YoY headcount) suggests opportunities for impact and career advancement.
- **Notable Perks**: Not explicitly listed, but being an early-stage, well-funded startup (Series A) in a high-impact space typically offers significant ownership, equity, and the chance to shape the product and culture.

## Sources
1. [develophealth.ai](https://www.develophealth.ai/)
2. [LinkedIn](https://www.linkedin.com/company/develop-health)
3. [CB Insights](https://www.cbinsights.com/company/develop-health)
4. [Built In](https://builtin.com/company/develop-health)
5. [Ashby Careers](https://jobs.ashbyhq.com/develop-health)

## Other roles at Develop Health

- [Head of Provider Growth](https://feeny.ai/job/head-of-provider-growth-develop-health-san-francisco-rs6tknctx2fa) — San Francisco, CA
- [Customer Success Manager (Digital Health & Pharmacy)](https://feeny.ai/job/customer-success-manager-digital-health-pharmacy-develop-health-san-francisco-p1bvn3t4n7ad) — San Francisco, CA
- [Strategic Customer Success Manager (Digital Health & Pharmacy)](https://feeny.ai/job/strategic-customer-success-manager-digital-health-pharmacy-develop-health-san-2x651mxay2eg) — San Francisco, CA
- [Staff Product Engineer](https://feeny.ai/job/staff-product-engineer-develop-health-menlo-park-1gwk9nv4rff8) — Menlo Park, CA
- [Lead Analytics Engineer](https://feeny.ai/job/lead-analytics-engineer-develop-health-menlo-park-hcn55yny7zah) — Menlo Park, CA
- [Clinical Product & Operations Lead Pharmacist](https://feeny.ai/job/clinical-product-operations-lead-pharmacist-develop-health-menlo-park-cg9z5d8jknbs) — Menlo Park, CA
- [Strategic Business Operations Lead](https://feeny.ai/job/strategic-business-operations-lead-develop-health-menlo-park-sp5jyagddpzd) — Menlo Park, CA
- [Senior Product Engineer](https://feeny.ai/job/senior-product-engineer-develop-health-san-francisco-tjq1tsqwfw88) — San Francisco, CA
- [Founding Growth Marketing Lead](https://feeny.ai/job/founding-growth-marketing-lead-develop-health-menlo-park-eeg6m9t37knk) — Menlo Park, CA
- [Senior Product Manager](https://feeny.ai/job/senior-product-manager-develop-health-san-francisco-fc7kbxfznbx5) — San Francisco, CA