---
title: 'Sales Development Representative, Account Expansion (Existing Customers) at Granum'
canonical: 'https://feeny.ai/job/sales-development-representative-account-expansion-existing-customers-granum-efyhaeqs668g'
type: 'job'
last_seen: '2026-11-02'
---

# Sales Development Representative, Account Expansion (Existing Customers) at Granum

- **Company:** Granum
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-10-31
- **Last confirmed live:** 2026-11-02
- **Apply:** https://job-boards.greenhouse.io/granum/jobs/8926332002

## Job description

What Makes Us Stand Out:

Granum is the leading software company devoted to serving landscapers and arborists across North America, providing intuitive, industry-specific solutions designed to help them improve and grow their businesses while impressing their customers. Granum brings together three of the most trusted software names in the industry — LMN, SingleOps, and Greenius — into one powerful software ecosystem. More than just a software company, Granum works alongside its clients to implement systems for estimating, scheduling, crew training, invoicing, and payments, blending technology with hands-on onboarding and human support. The company's mission is to help industry professionals unlock their potential and achieve their most important goals, all united by the belief that its clients’ success is not just a milestone, but a shared mission.

As a team, we’re on a mission to reshape an age-old industry, and we’re looking for people who thrive on challenging and meaningful work. Our environment is highly collaborative, innovative, and supportive, with a shared commitment to having fun while making an impact. We live by our core values: We Before Me, Bias to Act, The Extra 1%, Accountable to Outcomes, Unconditional Transparency, and Forgiveness. If this resonates with you, we’d love to meet you and explore how you can help us build the future of the green industry!

Our culture and growth has been recognized with multiple awards, it’s a great time to join!

- Comparably 2024 #23/100 https://www.comparably.com/awards/winners/best-leadership-teams-2024-small
- Comparably 2024 #63/75 (small/ medium sized companies) [Happiest Employees](https://www.comparably.com/awards/winners/happiness-2024-small)
- #9 Atlanta Business Chronicle's 2024 Best Places to Work (Our second year in a row!)
- #6 of [Built In’s 2024 Best Places to Work: Top 50 start-ups in Atlanta](https://builtin.com/awards/us/2024/best-startup-places-to-work)  (Our second year in a row!)
- [Inc Magazine’s 2023 Best Places to Work](https://www.inc.com/best-workplaces/2023)
- Inc. 5000: #131 of 2024 [Southeast Regional America’s Fastest Growing Companies](https://www.inc.com/regionals/southeast). (Our third year in a row!)
- [Inc 5000 America's fastest-growing private companies](https://www.inc.com/inc5000/2023) (Our third year in a row!)
- Certified Great Place to Work Canada 2024

About the Role:

Our existing clients have already bet on Granum, and this role exists to make sure they’re getting everything they came for. As the founding Sales Development Representative for Account Expansion and LMN Pay, you’ll call into our current customer base to uncover untapped value: connecting clients to products they’re not yet using, driving adoption of our invoicing and payments solution, and generating expansion revenue by deepening the relationship.

This isn’t cold calling into a cold market. You’re reaching people who already know us, which means conversations start with trust and move faster when you bring the right energy and the right story.

You’ll report into the Sr. Director of Sales and work closely with Customer Success, Onboarding, and the Payments team to identify the right moments to engage and make sure clients land on the full platform. As our first person in this role, you’ll also help shape the playbook, from the messaging to how we hand off to Customer Success.

You’re a natural relationship-builder who gets energized by helping people see what’s possible. You ask good questions, listen closely, and know how to connect a client’s current frustrations to a solution that’s already inside their account.

What You'll Do:

- Call into our existing customer base to identify and qualify expansion opportunities, with a focus on upsell and cross-sell of the invoicing and payments product
- Drive adoption conversations with clients who haven't yet activated key Granum features
- Qualify and book expansion meetings for the Customer Success team, building pipeline from within the existing book of business
- Run high-volume outreach, phone-first with email and sequences as support, staying organized and consistent in your activity
- Partner with the Payment team and Customer Success to identify expansion signals and coordinate warm handoffs
- Track activity, pipeline, and outcomes in Salesforce with accuracy and discipline
- Stay sharp on the invoicing and payments product so you can speak to it confidently and handle common objections in the moment
- Share what messaging is landing, what objections you're hearing, and what's moving clients to act

Does This Sound Like You?

- Previous experience in sales, customer success, or account management, especially if you've had upsell or expansion conversations
- You're personable, energetic, and genuinely enjoy talking to people
- You're a natural conversationalist who can move from small talk to a real business conversation without it feeling forced
- You're goals-oriented and motivated by hitting numbers
- You're organized and disciplined, because high-volume outreach requires a system
- You work well in a fast-paced, collaborative environment and take feedback well
- You can pick up a product quickly and speak to it with confidence
- You're looking to build a career in sales and see this as a launchpad

A few ways to stand out

- Experience selling payments solutions to SMBs
- Experience selling into the green industry (landscape, tree care, snow and ice removal)
- Experience in B2B SaaS sales

Compensation:

- Canada-based candidates: Base $65-70,000 CAD + $20,000 CAD on target commission
- US-based candidates: Base $55-60,000 USD + $30,000 USD on target commission

#LI-Remote Reasons why you would love it here!

- Join a team culture that’s all about collaboration, support, and having fun while making a real impact every day.
- In the U.S., we offer comprehensive medical, dental, and vision coverage with multiple plan options, plus additional add ons like HSA/FSA accounts, disability and life insurance, and more.
- In Canada, we provide an employer-funded HSA-based benefits plan with drug, dental, and mental health coverage - giving you a flexible way to manage your healthcare needs.
- We're committed to your financial future, with 401(k) matching for U.S. employees and RRSP matching for those in Canada.
- We invest in your growth through tailored career development conversations and support for tools, courses, and resources to help you thrive.
- And when it comes to work-life balance? We offer unlimited Paid Time Off, paid company holidays, and a company-wide winter break from December 24 to January 1 - so you can truly recharge.

Granum does not sponsor work authorization needs; candidates must have proper work authorization to work for any employer in Canada or the U.S, without sponsorship from the company.

Granum is an Equal Employment Opportunity and Affirmative Action Employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability status. Granum participates in the federal E-Verify program.

Granum is committed to providing accessible employment opportunities in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Granum reserves the right to change job descriptions as per the needs of the organization. For accommodation requests, please contact hr@granum.com

## About Granum

## Company Overview

- **One-liner**: Granum is the parent brand uniting LMN, SingleOps, and Greenius into a single, comprehensive software ecosystem purpose-built for North American landscaping and arborist businesses.
- **Entity Type**: Private (formed via merger of LMN, SingleOps, and Greenius in late 2024; backed by leading investors)
- **Headquarters**: Atlanta, GA, USA and Toronto, ON, Canada
- **Founded**: 2025 (as Granum; legacy companies have served the industry since 2008)
- **Founders**: N/A (formed via merger of three established companies)

## Core Business

- **Primary industry/industries**: Green industry software (Landscaping & Arborist Technology), PropTech, Field Service Management
- **Target customers**: B2B – landscaping maintenance firms, arborists/tree care companies, landscape design-build contractors, snow & ice management businesses
- **Mission statement**: "To empower landscapers and arborists to unlock their potential by improving their operations."

## Products & Services

- **[LMN (by Granum)](https://granum.com)**: Software for landscape maintenance businesses. Handles estimating, scheduling, field-to-office connectivity, crew management, and profitability tracking. Helps users plan for profitability and connect office teams with field crews.
- **[SingleOps (by Granum)](https://granum.com)**: Software dedicated to arborists (tree care & plant health care). Streamlines pest/disease tracking, plant health monitoring, crew coordination, scheduling, and client communication. Helps save time on repetitive tasks and exceed client expectations.
- **[Greenius (by Granum)](https://granum.com)**: A training platform built for landscapers and arborists. Sets performance expectations, develops consistency, and equips crews with skills to work safely.

## Market Standing

- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total Funding: Not publicly disclosed (the merger was fueled by strategic investment from private equity/venture capital; specific amounts not public)
- **Notable Investors/Partners**: Unnamed "leading investors" backing the company [granum.com](https://granum.com); partnered with "thousands of happy users"; no specific lead investors named publicly.
- **Growth Signals**: 
  - Formed in October 2025 via strategic merger of three established green-industry software brands (LMN, SingleOps, Greenius) [granum.com](https://granum.com/about/company/)
  - Headcount of ~135 employees as of mid-2026, with +2.3% monthly growth [linkedin.com](https://www.linkedin.com/company/gogranum)
  - Active job postings increased 150% quarter-over-quarter [linkedin.com](https://www.linkedin.com/company/gogranum)
  - Combined platform serves "half a million" users across the ecosystem [granum.com](https://granum.com/)
  - Recognized as one of the "Best Places to Work" in their area for several years running [greenhouse.io](http://job-boards.greenhouse.io/granum)

## Competitive Advantages

- **Exclusive focus**: Granum is "proud to exclusively partner with landscapers and arborists" — they do not serve general contractors or other trades, making their software deeply specialized [granum.com](https://granum.com/).
- **End-to-end ecosystem**: By combining LMN (operations/estimating), SingleOps (arborist workflow), and Greenius (training/safety), they offer a unified platform no single competitor matches.
- **Deep integration + human support**: Blend of industry-specific technology with hands-on onboarding specialists and ongoing support, not just a software login [granum.com](https://granum.com/).
- **Proven heritage**: Core companies have served the green industry since 2008, giving them deep domain expertise and trust within the market.

## Strategic Focus

- **Growth through unification**: Continuing to integrate LMN, SingleOps, and Greenius into a single seamless ecosystem while investing in new features (safety platform, advanced routing, digital payments) [granum.com](https://granum.com/about/company/).
- **Scaling the team**: Aggressive hiring across Sales, Marketing, Engineering, and Customer Experience roles [greenhouse.io](http://job-boards.greenhouse.io/granum).
- **Expanding market reach**: Targeting landscape maintenance, tree care, design-build, and snow/ice management segments across North America with dedicated product suites.
- **Deepening customer relationships**: Moving from software provider to "partner" — investing in onboarding, account management, and customer success to drive retention and upsell.

## Why Work Here

- **Remote-first culture**: All current open positions are listed as "Remote" across the U.S. and Canada [greenhouse.io](http://job-boards.greenhouse.io/granum).
- **Great benefits**: Company-paid health insurance, dental and vision coverage; unlimited PTO; 100% retirement savings match (up to 5% of salary in 401k or RRSP) [granum.com](https://granum.com/about/careers/).
- **Culture of community & transparency**: Company values include "Accountable to Outcomes" and "Unconditional Transparency" [granum.com](https://granum.com/about/careers/).
- **Growth trajectory**: Rapidly scaling company (headcount growing +2.3% monthly) means opportunities for career advancement and impact.
- **Strong work-life balance**: Emphasis on the importance of time off and creating connections within the team [granum.com](https://granum.com/about/careers/).
- **Engineering culture**: Senior Software Engineer and other technical roles open; technical team makes up ~8% of workforce (21 people) [linkedin.com](https://www.linkedin.com/company/gogranum).
- **Diverse locations**: Team members across the U.S.A., Canada, and Colombia [linkedin.com](https://www.linkedin.com/company/gogranum).

## Sources
1. [granum.com](https://granum.com/about/company/) – Company overview, leadership, story
2. [granum.com](https://granum.com/) – Product descriptions, mission, market stats
3. [greenhouse.io](http://job-boards.greenhouse.io/granum) – Active job postings, culture details
4. [granum.com](https://granum.com/about/careers/) – Benefits, values, career page
5. [linkedin.com](https://www.linkedin.com/company/gogranum) – Headcount, growth rates, department breakdown, talent sources

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