---
title: 'Sales Development Representative at Cleo (US)'
canonical: 'https://feeny.ai/job/sales-development-representative-cleo-us-chicago-06g2m939fckw'
type: 'job'
last_seen: '2026-09-07'
---

# Sales Development Representative at Cleo (US) 

- **Company:** Cleo (US) 
- **Location:** Chicago, IL
- **Posted:** 2025-12-30
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/cleo/jobs/4644523005

## Job description

At Cleo, we are not only passionate about helping our customers reach success, but we are also passionate about our team members. We foster innovation in a thriving, high-velocity work environment. Our team members are among the best and the brightest, working in an environment where strategy, technology, and marketing intersect to create amazing products.

We are looking for builders, innovators, and fast-trackers to join our talented marketing and sales team.

As a Sales Development Representative, you will play a critical role in supporting the organization’s significant growth while identifying new opportunities for Cleo within prospective accounts. Reporting to Cleo’s Manager of Sales Development, you will be tasked with initiating sales cycles and developing millions of dollars in pipeline for our Sales Team through strategic prospecting and AI-powered outreach. You will become a Cleo product expert, including fluency in Cleo’s AI-driven ecosystem integration capabilities and develop the necessary skills to enjoy a future sales role here at Cleo. This role will require a high level of outbound activity, organization, and smart use of AI tools to maximize your impact.

If you are looking for a career in high-tech/software sales (not just another boring job), then this is the right role for you.

## What You Will Be Doing

- Work in parallel with assigned Account Executive to identify and prospect in-market net new accounts
- Generate new business opportunities through outbound campaign activities, including cold-calling, email, and social selling
- Collaborate with Marketing to drive necessary content creation and any other collateral that will assist in breaking through to targeted accounts
- Continuously improve knowledge of products, industry trends, and sales techniques to enhance sales development skills
- Thoroughly qualify prospects to ensure there is a good fit between Cleo and prospective accounts
- Inspire prospects and create a sense of urgency through clear articulation of Cleo’s value proposition and pain-based selling
- Consistently achieve or exceed monthly opportunity targets
- Attain monthly outbound activity expectations for dials, emails, and total touches against targeted accounts
- Leverage AI-powered intent data and buying signal platforms to prioritize the highest-propensity accounts and personalize outreach at scale
- Effectively craft tailored messaging for specific accounts based on digital activity identified across multiple platforms, including AI-generated insights surfaced through Cleo’s sales tool stack
- Use AI-assisted research and account intelligence tools (e.g., ZoomInfo, Clay, 6sense, or similar) to build hyper-targeted prospect lists and uncover relevant triggers before outreach
- Become proficient in Cleo’s modern sales tech stack: sales engagement and nurturing platforms, AI-powered buying intent tools, and account-based orchestration platforms
- Be part of one of the best on-the-job SaaS sales training programs in the industry, including hands-on enablement on how to sell Cleo’s AI-driven integration platform

## Your Qualifications

- Have received a bachelor’s degree
- At least one year of related sales experience, demonstrating ability to thrive in a hunter-like sales role
- Effective verbal and written communication skills
- Focus on the positive and strive for continual improvement
- Be results-oriented and driven to carve out a career path within the field of sales
- Display a strong interest in supply chain trends and technology, including how AI and automation are reshaping B2B integration and logistics
- Collaborate and operate well in a fast-paced, team-oriented environment
- Be a quick learner with the ability to solve complex problems
- Adhere to a strong work ethic and maintain a positive outlook
- Enjoy learning about the IT / Software industry
- Comfort using AI tools for prospecting, research, and communication to work smarter and maximize outbound output
- Local candidates only — This role is On-site

A few things we have to offer:

- $65,000 annual salary + commission opportunity
- Great Healthcare + Dental + Vision
- Flexible PTO
- Culture of support, encouraging Life-Work balance
- 401k match
- FSA and HSA options
- Employee Assistance Program
- Paid Parental Leave
- Representing a company with 4,000+ clients and a 99% retention rate
- Accelerated title and salary growth potential
- A fun and energetic work environment that makes you excited to go to work every day

We use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at hr@cleo.com.

Cleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

## About Cleo (US) 

## Company Overview
- **One-liner**: Cleo provides a cloud-based platform for supply chain orchestration, enabling businesses to integrate, automate, and gain end-to-end visibility across their B2B ecosystems.
- **Entity Type**: Private
- **Headquarters**: Rockford, Illinois, USA (with offices in Chicago, IL; The Woodlands, TX; Amsterdam, Netherlands; and Bangalore, India)
- **Founded**: 1976 (as a value-added network provider; evolved into a cloud platform company)
- **Founders**: Not publicly available (the company has evolved significantly from its founding as a VAN provider)

## Core Business
- **Primary industry/industries**: Supply Chain Orchestration, B2B Integration, EDI (Electronic Data Interchange), API Management
- **Target customers**: B2B, Mid-Market to Enterprise (4,000+ customers including well-known global brands)
- **Mission or purpose statement**: "To create a more resilient, connected, and visible global economy by helping businesses automate their most critical workflows."

## Products & Services
- **Cleo Integration Cloud (CIC)**: A cloud-based platform for supply chain orchestration that automates EDI and API transactions, enables no-code trading partner onboarding, and provides end-to-end visibility across the business ecosystem. It is the company's flagship product.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual Revenue not publicly disclosed; Total Funding not publicly disclosed (bootstrapped/private growth). The company reports having grown **5X in 5 years**.
- **Notable Investors/Partners**: Not publicly disclosed (the company appears to be privately held and organically grown without major external venture capital rounds).
- **Growth Signals**: 
    - **4,000+ customers** worldwide, including well-known global brands.
    - **95% customer renewal rate** and a **99% retention rate**.
    - Named a **G2 leader** in its category.
    - Growing its team across multiple global offices (Chicago, Rockford, The Woodlands, Amsterdam, Bangalore).
    - Actively infusing AI into its platform, network, and applications.

## Competitive Advantages
- **Pioneer and market leader** in the "Supply Chain Orchestration" software category.
- **High customer stickiness** with a 95% renewal rate and 99% retention rate, indicating a deeply integrated and valued product.
- **4,000+ customers** including some of the best-known global brands, providing a strong network effect and credibility.
- **Long-standing history** (founded in 1976) combined with modern cloud and AI innovation, giving it both stability and cutting-edge technology.

## Strategic Focus
- **AI Integration**: Actively infusing AI into its platform, network, and applications to move "beyond experimentation and into practical, profitable implementation," turning data into actionable insights.
- **Supply Chain Orchestration**: Leading the category it pioneered, focusing on end-to-end visibility, automation, and resilience for global supply chains.
- **Growth**: Continuing its rapid expansion (5X in 5 years) by scaling its team and customer base globally.

## Why Work Here
- **Culture**: Described as a place where "curiosity is valued," no one is satisfied with the status quo, and everyone is committed to the greater good. The company emphasizes collaboration, risk-taking, and integrity.
- **Work-Life Balance**: Offers flexible PTO (unlimited PTO is mentioned), employee wellness programs, and a culture that supports "life-work balance."
- **Remote/Hybrid Policy**: Offers remote work opportunities. Some roles are explicitly remote (e.g., Account Executive, Senior UX Designer), while others are office-based in Chicago, Rockford, The Woodlands, Amsterdam, or Bangalore.
- **Benefits**: Great Healthcare, Dental, and Vision; 401k with company match; FSA and HSA options; Employee Assistance Program; Paid Parental Leave.
- **Professional Development**: Career development programs, training to become a subject-matter expert in EDI, APIs, and supply chain orchestration, and a focus on internal mobility and leadership development.
- **Engineering Culture**: Described as a place where "curiosity is valued," and the team works with the latest in AI, automation, and digital supply chain platforms. The company offers internship programs for students.
- **Diversity & Inclusion**: An equal opportunity/affirmative action employer.

## Sources
1. [Cleo Careers Page](https://www.cleo.com/careers-US)
2. [Cleo About Page](https://www.cleo.com/company/about-cleo)
3. [Cleo Job Board (Greenhouse)](https://job-boards.greenhouse.io/cleo/jobs/4697740005)
4. [Cleo Account Executive Job Posting](https://job-boards.greenhouse.io/cleo/jobs/4692421005)
5. [Cleo Home Page](https://www.cleo.com/home)

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