---
title: 'Sales Development Representative -  DC at Tom James Company'
canonical: 'https://feeny.ai/job/sales-development-representative-dc-tom-james-company-mclean-5r71yqapryte'
type: 'job'
last_seen: '2026-09-12'
---

# Sales Development Representative -  DC at Tom James Company

- **Company:** Tom James Company
- **Location:** Mclean, VA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-01-19
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.lever.co/tomjames/ed2a668f-1c0d-4744-8326-36183b30a14d

## Job description

Sales Development Representative

## About Tom James

Join a forward-thinking company dedicated to your growth and success. We believe that our greatest asset is our people. By being 100% invested in you, we create a supportive environment where you can thrive and capture your full potential.

Key Benefits:

100% Investment in Your Growth: We prioritize your development and success. From our robust sales training program to mentorship opportunities, we provide the resources and support you need to excel in your role and achieve your career goals. Your success is our success!

Control Your Income: Enjoy the freedom to shape your financial future. With our unique compensation structure, you can determine your income based on your efforts and achievements through earning hourly and commission bonuses.

Unlimited Opportunities: Your potential is only limited by your ambition. Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.

Build a Success Mentality: We will identify your individual selling style and build a formal coaching program that strategically maximizes your talents. As you transition into leadership roles, a whole new level of coaching is made available so you can learn from other successful leaders.

## The Role

The Sales Development Representative (SDR) role is a full-time, in-person opportunity. Our SDRs play a critical role in expanding our company by generating new leads through phone calling and prospecting methods. We seek driven, hardworking individuals who want a higher-level professional opportunity in a sales environment.

Individuals in this program will develop skills and success mindsets preparing them for a long-term career at Tom James. Those who demonstrate work ethic, coachability, aptitude for sales and a desire to succeed have the opportunity to be promoted to an Outside Sales Professional.

careers.tomjames.com

SDR Responsibilities

- Prospecting for potential new clients utilizing platforms (ZoomInfo, LinkedIn Sales Navigator, and others)
- Generates appointments through outbound calls to prospects and existing customers
- Continually build a pipeline of high-quality opportunities
- Works in the field with sales leader 2 times per week
- Ensures all necessary client details are made for your sales leader's client visits each day
- Manages professional social media channels
- Clientele Management Processes with manufacturing facilities
- Maintains a professional image

SDR Qualifications

- Desire to be in a sales career
- Ability to manage and complete tasks independently without the need for constant supervision.
- Strong communication and organizational skills
- Ability to receive feedback and implement our proven business development practices
- Exceptional customer service skills
- Proficient in various technologies, including Google Drive products and Microsoft Outlook
- Excels in fast-paced team environments
- Capable of bending and lifting up to 20 lbs
- Valid driver’s license required, with exceptions for certain markets (New York City, Chicago, Toronto, or London)
- Experience in a sales-oriented environment is a plus!

Who Are We?

Tom James Company is the world's largest retailer and manufacturer of custom clothing. We have almost 60 years of direct selling expertise in the custom clothing industry. We have grown from a single store, to stores throughout 4 continents and more than $500 million in sales. We are vertically integrated which allows us to have complete control over the quality of the garment’s we are providing to our clients.

Our sales force consists of highly motivated, service- and sales-minded professionals that strive for growth and leadership. By finding and developing long-term, loyal clients, our people build lifestyles to support their personal and professional goals. Our clients are highly successful, busy professionals who desire convenience, quality and excellent service—which we deliver to them.

Join Us!

If you're ready to take control of your career, maximize your potential, and be part of a team that supports your ambitions, apply now!

We can’t wait to embark on this journey with you!

## About Tom James Company

## Company Overview
- **One-liner**: Tom James Company designs, manufactures, and delivers custom clothing for men and women through a direct‑sales model, serving busy professionals worldwide.
- **Entity Type**: Private (family‑owned, no public funding rounds)
- **Headquarters**: Franklin, Tennessee, USA
- **Founded**: 1966
- **Founders**: Spencer Hays

## Core Business
- **Primary industry**: Custom apparel manufacturing and direct‑to‑consumer retail (men’s and women’s custom clothing).
- **Target customers**: B2C and B2B – busy professionals, executives, and individuals seeking convenient, personalized wardrobe solutions.
- **Mission / purpose**: “We Build People. People Build the Business.” The company focuses on developing its sales professionals and delivering high‑value custom garments through a relationship‑driven approach.

## Products & Services
- **Custom Suits, Shirts, and Outerwear**: Tailored men’s and women’s garments, including suits, sport coats, dress shirts, jeans, dresses, and outerwear, offered in a wide range of fabrics and styles.
- **Personalized Sales Experience (“We Come To You”)**: Sales representatives visit clients at their home or office for consultations, measurements, and garment hand‑delivery, eliminating the need for a retail store visit.
- **Women’s Line**: Launched in 2020, a full custom clothing collection for women, with more than 40 unique measurements and 75 patterns.
- **Holland & Sherry Interiors**: A luxury interiors division leveraging the company’s fabric‑milling expertise.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (privately held).
- **Key Metric**: Annual Revenue (Gross Sales) – $585 million in 2024 [careers.tomjames.com](https://careers.tomjames.com/about/).
- **Notable Investors / Partners**: Not applicable (no external funding); the company operates with 14 owned manufacturing facilities globally, including mills and factories in the USA, Canada, UK, and Australia [tomjames.com](https://www.tomjames.com/heritage/default.aspx).
- **Growth Signals**: 8.18% annual sales growth in 2024; women’s line up 200% year‑to‑date; per‑person sales up 30% post‑pandemic; new pay plan released in 2021 that increased compensation by 25% across the board [careers.tomjames.com](https://careers.tomjames.com/about/).

## Competitive Advantages
- **Vertical Integration**: Owns the entire supply chain from fabric weaving to garment manufacturing to delivery – 14 manufacturing partners, including historic brands like Oxxford Clothing and Holland & Sherry.
- **Customization at Scale**: Ability to produce a high volume of individually customized garments, a combination competitors find difficult to replicate.
- **Value Proposition**: Offers custom garments at prices comparable to off‑the‑rack items, appealing to a broad customer base.
- **Entrepreneurial Sales Model**: Sales professionals build their own clientele and have uncapped earning potential, with the support of a 50‑year‑old brand and in‑house manufacturing.
- **Principle‑Based Leadership**: Emphasis on long‑term relationships, ethical practices, and investment in employee development rather than short‑term tactics.

## Strategic Focus
- **Expansion of Women’s Line**: Continued growth in the women’s custom clothing category, which has seen strong demand.
- **Sustainability Investments**: Operations include a solar‑powered shirt factory and a biofuel boiler at the textile mill, with a goal of reducing environmental impact.
- **Strengthening Sales Force**: Ongoing training, a new pay plan, and leadership development programs to attract and retain top sales talent.
- **Geographic Reach**: Serving clients across 4 continents with 92 locations; exploring further market penetration in existing territories.

## Why Work Here
- **Culture and Mission**: The company’s mission “We Build People. People Build the Business.” is central – leaders emphasize personal and professional growth over short‑term profits. Managers start as sales professionals and continue selling to stay connected [careers.tomjames.com](https://careers.tomjames.com/investment-in-you/).
- **Remote / Hybrid Policy**: Sales roles are field‑based – representatives work from home and meet clients at their locations. Corporate/leadership roles are based in Franklin, TN.
- **Compensation and Growth**: Uncapped commissions, guaranteed training pay, and a recent 25% compensation increase. Career paths include moving into sales leadership, where most managers have risen from within.
- **Unique Perks**: “Follow Day” – a half‑day ride‑along with a sales leader before hiring to ensure cultural fit. Company‑sponsored leadership training for new managers. Direct‑selling model allows for schedule flexibility and autonomy.
- **Workforce**: ~3,000 employees, with a strong emphasis on internal promotion and tenure.

## Sources
1. [careers.tomjames.com – About page](https://careers.tomjames.com/about/)
2. [careers.tomjames.com – Investment in You page](https://careers.tomjames.com/investment-in-you/)
3. [tomjames.com – Heritage page](https://www.tomjames.com/heritage/default.aspx)
4. [careers.tomjames.com – Main careers site](https://careers.tomjames.com/)
5. [jobs.lever.co/tomjames – Current openings](https://jobs.lever.co/tomjames)

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