---
title: 'Sales Development Representative at MasterControl'
canonical: 'https://feeny.ai/job/sales-development-representative-mastercontrol-salt-lake-city-y5mk3rmc5mk1'
type: 'job'
last_seen: '2026-09-14'
---

# Sales Development Representative at MasterControl

- **Company:** MasterControl
- **Location:** Salt Lake City, UT
- **Posted:** 2026-03-13
- **Last confirmed live:** 2026-09-14
- **Apply:** https://www.mastercontrol.com/careers/job-listings/role/?role=4670800005&gh_jid=4670800005

## Job description

Summary

At MasterControl, our Sales Development Representatives are the spark that turn conversations into opportunities that move business forward. As an SDR, you’ll partner closely with Sales and Marketing to generate, qualify, and nurture leads, guiding prospects in their first conversations and handing them off to a Regional Account Executive.

This role is perfect for someone who loves connecting with people, thrives on goals, and enjoys digging into real customer challenges. You’ll balance inbound demand with proactive outbound outreach, sharpen your sales skills, and open doors to your long-term growth at MasterControl.

## Responsibilities

- Prospect, qualify, and educate inbound and outbound leads
- Generate meetings and pipeline through disciplined multi-channel outreach
- Research accounts, personas, and industries aligned to MasterControl
- Engage with curiosity to uncover operational and business process challenges
- Clearly communicate MasterControl’s value to diverse audiences
- Partner with Account Executives on territory and prospecting strategies
- Qualify opportunities and provide clear, documented handoffs
- Maintain accurate activity, discovery, and pipeline data in Salesforce
- Consistently meet or exceed activity and opportunity creation goals
- Share insights and best practices to elevate team performance
- Build product, industry, and competitive knowledge in regulated markets
- Operate with urgency, accountability, and strong attention to detail

## MUST HAVE SKILLS:

- Demonstrated curiosity and comfort experimenting with AI tools or workflows to work more efficiently and effectively
- Strong written and verbal communication skills
- Solid time management, prioritization, and execution skills
- Professional resilience when handling objections and complex discussions
- Self-motivated, goal-driven mindset with a focus on continuous improvement
- Ability to work independently while collaborating closely with teammates and stakeholders
- Attention to detail with a strong commitment to CRM accuracy
- Comfort engaging both business and technical stakeholders

## PREFERRED SKILLS:

- Experience in an SDR/BDR or customer-facing role (B2B SaaS preferred)
- Familiarity with Salesforce, Salesloft, and LinkedIn Sales Navigator
- Experience with multi-channel outreach (email, phone, social) to both follow up on inbound interest and proactively prospect outbound
- Exposure to supporting Account Executives in SMB and/or Mid-Market sales
- History of achieving activity or pipeline goals
- Comfort working in structured, metrics-driven environments
- Bachelor’s degree or equivalent experience

## PHYSICAL DEMANDS AND WORKING CONDITIONS:

- Ability to work at a computer and desk for extended periods.
- Extended hours on the phone may be required.

The Sales Development Representative role at MasterControl offers an exciting opportunity for driven, goal-oriented professionals to excel in a fast-paced, collaborative environment. By joining our team, you will contribute to our ongoing success by driving lead generation, nurturing prospects, and fostering valuable relationships with potential customers. If you possess the skills, experience, and passion for sales, we encourage you to apply and become an integral part of our world-class Sales Operations group.

Why Work Here?

#WhyWorkAnywhereElse?

MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.

We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?

MasterControl could be your next (and last) career move!

Here are some of the benefits MasterControl employees enjoy:

- Competitive compensation
- 401(k) plan with company match
- Generous PTO package
- Schedule flexibility
- Onsite massage therapist
- Innovation center and gaming rooms at the office
- Dental/vision plans
- Employer paid life insurance policy
- Much, much more!

MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact MCTalent@MasterControl.com or call (801) 942-4000 and ask to speak with a member of Human Resources. Equal Opportunity Employer, including disability and protected veteran status

## About MasterControl

## Company Overview
- **One-liner**: MasterControl provides AI-enabled quality, manufacturing, and asset management software for life sciences and other highly regulated industries.
- **Entity Type**: Private (Series A, $150M raised in 2022)
- **Headquarters**: Salt Lake City, Utah, United States
- **Founded**: 1993
- **Founders**: Not publicly available (formerly known as Document Control Systems)

## Core Business
- **Primary industry**: Life sciences software (Quality Management Systems, Manufacturing Execution Systems, Asset Management)
- **Target customers**: B2B, Enterprise – pharmaceutical, biotech, medical device, nutraceutical, and other regulated manufacturers
- **Mission**: To bring life-changing products to more people sooner by helping organizations digitize, automate, and connect quality, manufacturing, and asset management processes.

## Products & Services
- **MasterControl Quality Excellence**: AI-driven Quality Management System (QMS) for flexible quality event management, simplified document management, and automated training management.
- **MasterControl Manufacturing Excellence (Mx)**: Digital manufacturing platform (MES/EBR) enabling paperless production records, electronic logbooks, and asset management – claims to help deliver products 70% faster.
- **MasterControl Asset Excellence (Ax)**: Cloud-based asset management and calibration tools with AI-driven predictive maintenance scheduling.
- **MasterControl AI Solutions**: A collection of AI tools specialized for life sciences, certified to ISO 42001, designed to automate manual tasks and identify trends without compromising compliance.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (reached unicorn status after the 2022 Series A)
- **Key Metric**: Annual Revenue – $125.0M (latest estimate); Total Funding – $150.0M (Series A, December 2022)
- **Notable Investors/Partners**: Sixth Street (lead investor in Series A); over 1,200 customers worldwide; operates in 16 countries including UK, Japan, India, Australia, Germany.
- **Growth Signals**: 117 new hires in 2024; 25% of new positions filled internally; recently appointed new CEO (David Edwards), CFO (Wynn Clayton), and CSO (Ian Ball); holds 12+ patents; FedRAMP authorization achieved.

## Competitive Advantages
- **30-year track record** in life sciences compliance and GxP workflows.
- **AI-first platform** purpose-built for regulated industries, not a generic QMS retrofit.
- **ISO 42001 certified** AI governance – a differentiator for audit-ready AI adoption.
- **End-to-end coverage** from quality to manufacturing to asset management on a single platform.
- **Deep domain expertise** with over 1,200 customers including major pharma and med device players.

## Strategic Focus
- **Accelerate AI adoption** across quality, manufacturing, and asset workflows while maintaining compliance.
- **Expand global sales engine** with new leadership (CFO, CSO) focused on disciplined, sustainable growth.
- **Deepen platform integration** to eliminate silos between quality, production, and asset data.
- **Continue paperless manufacturing push** to reduce errors and speed time-to-market.

## Why Work Here
- **Culture**: Values-driven environment with mentoring programs, leadership training, and over 20 employee activities per year. Emphasis on learning, collaboration, and “work here, stay here” retention.
- **Wellness**: 20+ fitness clubs and health/wellbeing programs; Chief Culture Officer focused on wellness initiatives.
- **Growth**: 117 new hires in 2024; 25% internal promotion rate; opportunities for career development across technical, sales, and customer-facing roles.
- **Remote/Hybrid Policy**: Not publicly available – offices in 8 locations across 4 countries (US, UK, Australia, Japan) suggest a mix of on-site and hybrid roles.
- **Recognition**: Named “Best Places to Work” in Utah (2021); featured in Forbes; 3.6/5 employee rating on LinkedIn (253 reviews) with top marks for work-life balance (3.9).
- **Engineering Culture**: 30% of employees in technical roles; software engineers report median salary of ~$135K; tools and stack likely modern (cloud, AI, compliance-focused).

## Sources
1. [mastercontrol.com](https://www.mastercontrol.com/)
2. [mastercontrol.com/careers](https://www.mastercontrol.com/careers/)
3. [linkedin.com/company/mastercontrol](https://www.linkedin.com/company/mastercontrol)
4. [cbinsights.com/company/mastercontrol](https://www.cbinsights.com/company/mastercontrol)

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