--- title: 'Sales Development Representative at Probook' canonical: 'https://feeny.ai/job/sales-development-representative-probook-manhattan-5ktxcmqwrpr7' type: 'job' last_seen: '2026-10-14' --- # Sales Development Representative at Probook - **Company:** Probook - **Location:** Manhattan, NY - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-04-23 - **Last confirmed live:** 2026-10-14 - **Apply:** https://jobs.ashbyhq.com/probook/81d50bde-0d98-48f0-a3c1-d8eee6d4a3c0 ## Job description ## ABOUT PROBOOK Probook is the AI Operating System for the home services industry, transforming how plumbing, HVAC, and electrical businesses operate. Our impact is real. Dispatching the right technician to the right job can mean the difference between a $300 "band-aid" fix and a $20,000 system replacement. By automating previously high-touch workflows around-the-clock, Probook ensures a consistent customer experience without the need for 24/7 live staffing. We unify our customers' processes into a single, scalable platform, giving businesses one place to run their entire dispatch operation. ## The Role We have a clearly defined target: the top home service operators in America. The list exists. The product is proven. What we need now is someone to go get them. You will own the top of the funnel for our enterprise AE team. Your job is to open doors through cold calls, cold emails, and LinkedIn outreach, qualify interest, and hand off high-quality opportunities to the AEs to close. You report to the Director of Growth and operate as the engine that keeps the pipeline full. ## Who You Are - Relentless: You are comfortable making 60+ dials a day without being asked. You treat rejection as data, not discouragement. Your activity level is not negotiable with yourself. - Operator-to-operator communicator: You can talk to a plumbing business owner or an HVAC GM in their language. No jargon. No corporate SaaS pitch. You understand their world or learn it fast. - Highly organized: You run a clean CRM. You know your numbers cold. You never miss a follow-up. - Hungry to learn: You are early in your sales career and want to compress your development. You absorb coaching, apply it in the next call, and ask good questions. - Builder mentality: You thrive with no playbook. You figure out what works, document it, and do it at scale. ## What you will own - Outbound pipeline: Build and execute a high-volume outbound motion across cold calls, email sequences, and LinkedIn targeting the top home service operators in the US. - Qualified opportunities: Deliver a consistent volume of qualified meetings to the AE team each month. Your primary metric is meetings held, not just booked. - Account research: Understand each target account before reaching out. Tailor your approach to their specific business size, software stack, and operational context. - CRM hygiene: Maintain clean, accurate records in Ashby for every prospect interaction. Your data is the team’s data. - Feedback loop: Surface patterns from outbound conversations to the Director of Growth and AE team. You are closer to the market than anyone. Use it. ## Requirements - NYC Based: Excited to work in-office 5 days/week in our high-collaboration culture. - 1-2+ years of experience in a sales, SDR, or outbound-facing role - Prior cold calling experience - Exposure to B2B SaaS or vertical software a plus, not required - Exceptional verbal communication skills. You are direct, clear, and credible on the phone. - Strong written communication. Your emails are short, specific, and get replies. - High activity tolerance. You do not need external motivation to pick up the phone. - CRM discipline. You keep records clean without being told twice. Why Join Probook? - The Tailwinds: $700B industry with clear tailwinds: AI adoption, labor shortages, and generational transitions creating demand for operational modernization. We are defining the category, not fighting for share. - The Traction: $XXM ARR in 18 months. Product-market fit proven; now we're scaling - Funding: $40M raised from Sequoia and Andreessen Horowitz - The Team: >65 people; our founding team comes from the space and has spent thousands of days onsite with our customers. We live the space. We're also becoming one of the most talent-dense start-ups in NYC (MIT, Harvard, UPenn M&T, Waterloo, Citadel, Palantir). ## Compensation & Benefits - Equity: Meaningful early-stage equity - Base Salary: $75K - Variable: Up to $110K OTE - Health: Comprehensive medical, dental, and vision - Perks: $500 monthly Ramp card for commuting, meals, gym, etc. (plus $25 in nightly meal delivery credit) and really good office snacks - Access: Direct access to world-class investors and advisors ## About Probook ## Company Overview - **One-liner**: Probook builds an AI-powered operating system for home services companies, automating dispatch, lead management, and customer communication to help trades businesses scale. - **Entity Type**: Private (raised $40M Series A) - **Headquarters**: New York, NY, United States - **Founded**: 2022 - **Founders**: Ben Cervantez (Co-Founder), George Eliadis (Co-Founder & CEO), Lewis Zhang (Co-Founder & CTO) ## Core Business - **Primary industry**: Home Services Software / AI / Vertical SaaS - **Target customers**: Home services companies (HVAC, plumbing, electrical, pressure washing, etc.) — primarily mid-market and enterprise operators with multiple locations and large dispatch teams - **Mission or purpose statement**: Built by the trades, for the trades — to solve the hardest operational problems in home services with AI. ## Products & Services - **Probook AI Operating System**: An all-in-one platform that automates dispatch, lead capture, outbound booking, and customer communication. Key features include: - **AI Dispatch**: Automatically matches technicians to jobs based on skills, location, and history; forecasts ETAs. - **Lead Capture & Chat Automation**: Handles 90% of customer chats automatically, capturing every lead from voice calls and web. - **Outbound Booking**: Automatically fills the board by working unsold estimates and outbounding to past customers. - **Full Context CRM**: All customer interactions in one place, with full history checks before jobs hit the board. - **Integrations**: Works natively with ServiceTitan and other industry tools. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Raised **$40M** in funding from Sequoia Capital and Andreessen Horowitz (a16z) — announced on their homepage. - **Notable Investors/Partners**: Sequoia Capital, Andreessen Horowitz (a16z) - **Growth Signals**: - 3,518 LinkedIn followers (+2.8% monthly growth) - Website traffic: ~10,906 monthly visits (+5.2% monthly, +202.9% yearly) - Customer results cited: 20%+ increase in average ticket, 82% true booking rate, 22 → 10 dispatchers, 15,000+ calls/month handled - Describes itself as "the fastest-growing AI startup in New York" - Backed by two of the most prestigious VC firms in the world ## Competitive Advantages - **Domain expertise**: Founders grew up in the trades; CEO George Eliadis ran a pressure washing business for 6 years. The team "came up in the trades" and deploys in person, configuring alongside customers. - **Talent density**: Engineering team includes multiple ICPC World Finalists and IMO Gold Medalists — described as "more talent-dense than early Ramp." - **GTM/CS expertise**: Leadership from Procore, Zocdoc, and other vertical SaaS leaders. - **Focus on dispatch as the core**: Unlike other AI vendors, Probook is built around dispatch — the operational heart of home services — making it uniquely sticky. ## Strategic Focus - **Category creation**: Building the "AI operating system for home services" — a new category-defining product. - **Vertical depth**: Deep integration with existing tools (ServiceTitan) and workflows, rather than a horizontal AI play. - **Scaling the team**: Actively hiring across engineering, sales, customer success, and operations to fuel rapid growth. - **In-person deployment**: Hands-on, high-touch implementation to ensure outcomes — "stay on the hook for the results we sell." ## Why Work Here - **Culture**: Described as a "small, cracked team" with diverse professional backgrounds. The company emphasizes working on "harder and more real" problems than quant or big tech. - **Talent density**: Opportunity to work alongside world-class engineers (ICPC finalists, IMO gold medalists) and operators from top vertical SaaS companies. - **Impact**: Early-stage startup with a clear product-market fit and massive market opportunity — employees can have outsized influence. - **Location**: Based in New York City (office in NYC). Roles are listed as full-time and in-office (New York). - **Perks/Notable**: Backed by Sequoia and a16z; strong engineering culture; focus on solving real problems for real businesses. - **Open roles** (as of latest data): Founding Design Engineer, Senior Software Engineer, Staff Software Engineer, Sales Development Representative, Head of Implementation, Enterprise Customer Success Manager, FDE, Founders Associate, Business Operations Lead, Founding GTM Recruiter, Enterprise Account Executive, Solutions Consultant, Executive Assistant, Head of Talent. ## Sources 1. [probook.ai](https://www.probook.ai/) 2. [probook.ai/company](https://www.probook.ai/company) 3. [probook.ai/careers](https://www.probook.ai/careers) 4. [jobs.ashbyhq.com/probook](https://jobs.ashbyhq.com/probook) 5. [linkedin.com/company/probook-ai](https://www.linkedin.com/company/probook-ai) ## Other roles at Probook - [Senior Software Engineer - Infrastructure](https://feeny.ai/job/senior-software-engineer-infrastructure-probook-manhattan-q58np3rn0k9d) — Manhattan, NY - [Founding Design Engineer](https://feeny.ai/job/founding-design-engineer-probook-manhattan-vtc2nd4fhf3f) — Manhattan, NY - [Deployment Strategist](https://feeny.ai/job/deployment-strategist-probook-manhattan-5cp16xgr8v3s) — Manhattan, NY - [Events Marketing Specialist](https://feeny.ai/job/events-marketing-specialist-probook-manhattan-8sbbkwpw2g8k) — Manhattan, NY - [Senior Product Marketing Manager](https://feeny.ai/job/senior-product-marketing-manager-probook-manhattan-4qab6c8d49gr) — Manhattan, NY - [Strategic Account Executive](https://feeny.ai/job/strategic-account-executive-probook-manhattan-qbgpn949f7h9) — Manhattan, NY - [Solutions Consultant](https://feeny.ai/job/solutions-consultant-probook-manhattan-3emeceqwh1s4) — Manhattan, NY - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-probook-manhattan-ycz56n4vypyc) — Manhattan, NY - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-probook-manhattan-gdsj4f8frkm4) — Manhattan, NY - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-probook-manhattan-4n8sgnen3m54) — Manhattan, NY