---
title: 'Sales Development Representative (SDR) – Enterprise AI SaaS (Field Service) at Neuron 7'
canonical: 'https://feeny.ai/job/sales-development-representative-sdr-enterprise-ai-saas-field-service-neuron-7-rnzf6xt2vndz'
type: 'job'
last_seen: '2026-09-12'
---

# Sales Development Representative (SDR) – Enterprise AI SaaS (Field Service) at Neuron 7

- **Company:** Neuron 7
- **Location:** Bay Area
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-05
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.lever.co/neuron7/dfc5ec94-4ec6-4dbb-8577-eafcc926ea97

## Job description

Sales Development Representative (SDR) – Enterprise AI SaaS (Field Service)

Location: Remote -United States (East Coast & West Coast) Company: Neuron7.ai

Note :Please note that this position does not offer visa sponsorship.

## About Neuron7.ai

Neuron7.ai is a leading Service Resolution Intelligence platform that uses AI and GenAI to transform enterprise service operations. We help global organizations in Field Service, Customer Support, and Operations resolve issues faster, improve efficiency, and deliver superior customer experiences.

## Role Overview

We are looking for a driven and results-oriented Sales Development Representative (SDR) to build and qualify pipeline for our Enterprise Sales team. This role focuses on outbound prospecting within Field Service, Customer Service, and Operations organizations across enterprise accounts in the US. Key Responsibilities Drive outbound prospecting through cold calls, emails, and LinkedIn outreach Identify, research, and engage target enterprise accounts Qualify inbound and outbound leads based on ICP and buying intent Schedule high-quality meetings and demos for Enterprise Account Executives Maintain accurate activity tracking in CRM (Salesforce/HubSpot) Collaborate with Marketing on campaigns, messaging, and lead nurturing Build strong understanding of Neuron7’s AI platform and value proposition Consistently meet and exceed pipeline generation targets Required Qualifications 5-8 years of experience in B2B SaaS / AI SaaS / Enterprise sales development Strong communication, storytelling, and objection-handling skills

## Experience in outbound prospecting and lead generation

Familiarity with CRM tools and sales engagement platforms Ability to work in a fast-paced, high-growth startup environment

## Preferred Qualifications

Experience selling into Field Service, Customer Support, or Operations teams Exposure to AI, GenAI, or enterprise SaaS platforms Understanding of enterprise sales cycles and stakeholder mapping

## Experience targeting US enterprise markets

Success Metrics Meetings booked and pipeline generated Conversion rate from lead to qualified opportunity Outreach activity and engagement rates Contribution to revenue pipeline Why Join Neuron7? Work at the forefront of AI and enterprise SaaS innovation Opportunity to sell into global enterprise customers High-growth environment with strong learning and career progression Collaborative and mission-driven team culture

## About Neuron 7

## Company Overview
- **One-liner**: Neuron7.ai helps enterprises turn disconnected service data and expertise into AI agents that diagnose and resolve complex technical issues in seconds.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Jose, California, USA
- **Founded**: 2020
- **Founders**: Niken Patel (CEO) and Vinay Saini (Head of Customer and Product Delivery)

## Core Business
- **Primary industry**: AI-powered resolution intelligence for field service, technical support, and customer care.
- **Target customers**: Fortune 1000 enterprises managing complex technical equipment – medical devices, high-tech manufacturing, industrial systems, payment technology, telecom.
- **Mission**: Make expertise scalable by capturing and operationalizing tribal knowledge across service teams.

## Products & Services
- **[Neuron7 Platform](https://www.neuron7.ai/)**: A resolution intelligence layer that ingests structured and unstructured data (product manuals, support tickets, device logs, resolutions) and connects to existing CRM/FSM systems (Salesforce, ServiceNow, SAP, Microsoft). Delivers deterministic root-cause guidance, predictive failure alerts, and guided troubleshooting.
- **[Neuro AI Agent](https://www.neuron7.ai/)**: A next-generation AI agent that reasons, guides, and resolves complex service issues in real time, moving beyond search and recommendations.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total funding of **$44M (Series B)** led by Smith Point Capital (founded by former Salesforce Co-CEO Keith Block), with participation from Nexus Venture Partners, Battery Ventures, and ServiceNow Ventures. [pitchbook.com](https://pitchbook.com/profiles/company/459738-19)
- **Notable Investors/Partners**: Smith Point Capital, Nexus Venture Partners, Battery Ventures, ServiceNow Ventures. Microsoft recognized Neuron7 as a Partner of the Year finalist.
- **Growth Signals**:
  - 90%+ resolution accuracy in complex technical environments.
  - 46% faster resolutions, 24% lower parts cost, 14-point CSAT lift.
  - Deployed across 8,000+ technicians in 60+ regions.
  - Headcount ~129 employees (PitchBook) – growing with roles in engineering, customer success, and forward deployment.

## Competitive Advantages
- **Service Expertise Graph**: Built from actual case history, not just document search. Provides deterministic, grounded resolution guidance that improves with every closed case.
- **Predictive intelligence**: Predicts failures before they occur, reducing downtime and revisits.
- **No replacement of existing systems**: Operates as an intelligence layer on top of Salesforce, ServiceNow, SAP, etc., with pre-built connectors requiring no custom development.
- **Rapid deployment**: Pilots in weeks, not months.

## Strategic Focus
- Scaling AI agents (Neuro) for increasingly complex service operations across high-value industries.
- Deepening integrations with enterprise CRM/FSM ecosystems.
- Expanding geographic presence (roles in Bangalore, India, and remote U.S.).

## Why Work Here
- **Culture**: Founded by leaders with deep enterprise service experience; emphasis on operational intelligence and AI innovation.
- **Work Policy**: Hybrid roles in San Jose (HQ) and Bangalore; remote options available for certain positions (e.g., Technical Customer Success Manager – USA). [builtin.com](https://builtin.com/company/neuron7ai)
- **Notable perks**: Opportunity to work on cutting-edge AI/ML for mission-critical enterprise problems; collaboration with Fortune 1000 customers; fast-growing startup with strong investor backing.
- **Engineering culture**: Focus on AI, NLP, full-stack engineering, and forward deployment; roles include Lead Software Engineer, Principal Architect, Senior Forward Deployment Engineer.

## Sources
1. [neuron7.ai](https://www.neuron7.ai/)
2. [neuron7.ai/about-us](https://www.neuron7.ai/about-us)
3. [pitchbook.com](https://pitchbook.com/profiles/company/459738-19)
4. [builtin.com](https://builtin.com/company/neuron7ai)
5. [jobs.lever.co/neuron7](https://jobs.lever.co/neuron7)

## Other roles at Neuron 7

- [QA Lead / Quality Engineering Lead](https://feeny.ai/job/qa-lead-quality-engineering-lead-neuron-7-bengaluru-2ff9jw5j0pga) — Bengaluru, India
- [Frontend - Apprentice](https://feeny.ai/job/frontend-apprentice-neuron-7-bengaluru-4c9yanfyz60p) — Bengaluru, India
- [Vice President of Engineering | US -Remote](https://feeny.ai/job/vice-president-of-engineering-us-remote-neuron-7-bay-area-fcfn0jew9ekh) — Bay Area
- [Lead Software Engineer – AI Platform Engineering](https://feeny.ai/job/lead-software-engineer-ai-platform-engineering-neuron-7-bengaluru-h28zksj7mt6g) — Bengaluru, India
- [Executive Assistant | San Jose, USA (Hybrid)](https://feeny.ai/job/executive-assistant-san-jose-usa-hybrid-neuron-7-bay-area-ed2dw3ejkqrc) — Bay Area
- [Lead Software Engineer - AL/ML (Implementation Engineer)](https://feeny.ai/job/lead-software-engineer-al-ml-implementation-engineer-neuron-7-bengaluru-q90anbct8dfd) — Bengaluru, India
- [Senior Forward Deployment Engineer (FDE) (AI/ML | Python)  | 6+ Years | Bangalore](https://feeny.ai/job/senior-forward-deployment-engineer-fde-ai-ml-python-6-years-bangalore-neuron-7-6wmmh74na8z3) — Bengaluru, India
- [Senior Software Engineer (Python Implementation Engineer)](https://feeny.ai/job/senior-software-engineer-python-implementation-engineer-neuron-7-bengaluru-3ffy12k7n5m7) — Bengaluru, India
- [Staff Data Scientist – Graph Neural Networks (GNN) & Predictive AI](https://feeny.ai/job/staff-data-scientist-graph-neural-networks-gnn-predictive-ai-neuron-7-bengaluru-k0p6tg2wfr04) — Bengaluru, India
- [Technical Customer Success Manager– Enterprise AI & SaaS Platform | 8+ Years](https://feeny.ai/job/technical-customer-success-manager-enterprise-ai-saas-platform-8-years-neuron-7-t7b7fz4nk1x7) — Bengaluru, India