---
title: 'Sales Development Representative (SDR) at Numa'
canonical: 'https://feeny.ai/job/sales-development-representative-sdr-numa-kansas-city-kjfp1km4t06p'
type: 'job'
last_seen: '2026-09-10'
---

# Sales Development Representative (SDR) at Numa

- **Company:** Numa
- **Location:** Kansas City, MO
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/numa/jobs/4284352009

## Job description

Sales Development Representative

Location: Kansas City, MO (In-Office)

Schedule: Full-time, in-office

## About Numa

Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations, and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions—from rescuing customer calls and voicemails that generate more revenue, to reducing customer resolution times that drive overall customer satisfaction (CSI), to improving dealership team productivity and accountability. Numa has raised $50 million from leading investors (Google, Threshold, Costanoa, Mitsui, and Touring Capital).

## The Role

We're looking for a Sales Development Representative to fuel Numa's growth by identifying and creating new business opportunities. In this role, you will research potential customers, initiate first contact with dealership decision-makers, qualify interest, and set high-quality meetings for our sales team.

This is a foundational sales role for someone early in their career who wants to build a strong footing in tech and automotive SaaS. You'll be the first point of contact for many prospective customers, so your ability to open conversations, ask good questions, and represent Numa well will directly shape our pipeline.

The ideal candidate is a motivated self-starter who is energized by outreach, resilient in the face of rejection, and driven by hitting activity and meeting targets. You thrive in a fast-paced, collaborative, in-office environment and want a clear path toward a full-cycle sales career.

## What You'll Do

- Identify and research potential customers through various channels
- Initiate contact with prospects via phone, email, and social media
- Qualify leads and schedule meetings for the sales team
- Meet or exceed daily and weekly activity and meeting targets
- Maintain accurate records of interactions and pipeline activity in the CRM
- Collaborate with sales and marketing to develop and refine lead generation strategies
- Stay informed on automotive industry trends and the competitive landscape

## What You Bring

- Prior experience in a sales, customer service, or other customer-facing role
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Proficiency with CRM software and Microsoft Office Suite
- Ability to work both independently and as part of a team
- High level of motivation and a results-driven approach
- Willingness to work full-time in our Kansas City office

## Nice To Have

- Experience in a high-volume outbound prospecting or SDR role
- Familiarity with CRM platforms such as HubSpot or Salesforce
- Experience selling or supporting SaaS solutions
- Interest in the automotive industry or dealership operations
- Experience working in a startup or high-growth technology company

What Success Looks Like

- Consistently meet or exceed activity and qualified-meeting targets
- Build a healthy top-of-funnel pipeline through proactive outreach
- Deliver a strong first impression that positions Numa well with prospects
- Maintain accurate, up-to-date CRM records
- Develop the skills and habits needed to grow into a full-cycle sales role

## Why Join Numa

- We believe in everyone's growth.
- Be part of an industry leader named the #1 fastest-growing AI Automotive company by Inc. 5000.
- Represent category-defining AI technology that is transforming the automotive industry.
- Join a high-growth organization with significant opportunities for career advancement.

## Compensation & Benefits

- Base Salary: $55,000 w/ (OTE) of $81,370
- Equity package
- Flexible PTO
- Health, dental, and vision benefits
- 401(k) plan

At Numa, you'll have the chance to launch your sales career representing game-changing technology in an industry that's ready for innovation. If you love starting conversations, thrive in a fast-paced environment, and want to make an impact at a high-growth company, we'd love to hear from you.

## About Numa

## Company Overview
- **One-liner**: Numa is the AI Operating System for car dealerships that captures, assigns, and resolves every customer interaction across calls, texts, voicemails, and reviews to boost CSI, service revenue, and advisor productivity.
- **Entity Type**: Private (Series B)
- **Headquarters**: Oakland, California, United States
- **Founded**: 2017
- **Founders**: Tasso Roumeliotis (CEO), Joel Grossman (President), Andy Ruff (Chief Product & Tech)

## Core Business
- **Primary industry**: Automotive technology – AI-powered dealership operations platform
- **Target customers**: B2B – franchise dealerships and multi-rooftop dealer groups
- **Mission**: “Dealer DNA Meets Silicon Valley AI” – make it super easy for dealerships to communicate with customers by unifying fragmented tools into one intelligent system

## Products & Services
- **[Smart Inbox](https://www.numa.com/)**: AI-native inbox that consolidates all dealership communications. Uses AI agents to handle customers, write replies, surface history, and chase follow-ups.
- **[Voice AI](https://www.numa.com/)**: “Voice with a brain” – answers calls with DMS context in real time, resolves requests (e.g., booking, status updates) and writes back to the DMS without scripting.
- **[Service Advisor Agent](https://www.numa.com/)**: AI that books appointments, recovers missed calls, and surfaces declined/unsold work from existing data.
- **[Opportunity Agent](https://www.numa.com/)**: AI that writes replies, surfaces full history, and chases follow-ups to rescue leads.
- **[Heat Case Agent](https://www.numa.com/)**: AI that monitors real-time sentiment and customer history to escalate and resolve at-risk cases before they’re lost (drives 70% retention on those rescues).
- **[LiveCSI™](https://www.numa.com/)**: Real-time customer satisfaction heart-rate monitor that enables dealers to resolve heat cases while the customer is still in the shop.

All offerings are delivered as SaaS and integrated with the dealership’s existing DMS, CRM, and scheduler.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: **Total Funding** – $44.1 million (Series A $10.5 M in 2019, Series B $32 M in October 2024 led by Mitsui & Co and Touring Capital) [linkedin.com](https://www.linkedin.com/company/numa)
- **Notable Investors/Partners**: Touring Capital, Mitsui & Co, Google’s Gradient Ventures, Threshold Ventures (Tesla, SpaceX), Costanoa Ventures [numa.com/careers](https://numa.com/careers)
- **Growth Signals**:
  - Trusted by 1,300+ dealerships; handled over 1 billion calls/texts, booked 4 million+ appointments, and managed 12 million+ repair orders [numa.com](https://www.numa.com/)
  - 163 employees, with 56.8% yearly headcount growth [linkedin.com](https://www.linkedin.com/company/numa)
  - #168 overall and #4 in AI category on the 2024 Inc. 5000 [numa.com/careers](https://numa.com/careers)
  - Acquired NumberAI, Inc. in April 2026 [linkedin.com](https://www.linkedin.com/company/numa)

## Competitive Advantages
- **Deep DMS integration** – 90% DMS coverage across the industry; Voice AI connects to the DMS in real time, not a script, allowing it to book genuine open service bays and provide vehicle-specific updates [numa.com](https://www.numa.com/)
- **Unified platform** – Replaces fragmented point solutions (separate phone system, texting, scheduling, CSI) with a single AI inbox that captures, assigns, and resolves every interaction [numa.com/about](https://www.numa.com/about)
- **Real-time CSI heart-rate monitor** (LiveCSI) – enables immediate intervention on customer issues, a differentiator from post-visit surveys
- **Founder pedigree** – Team previously built and sold Location Labs for $220 M with only $19 M of primary capital; profitable for seven consecutive years [numa.com/about](https://www.numa.com/about)

## Strategic Focus
- **Scaling dealership adoption** – Expanding from 1,300 rooftops toward larger dealer groups and national chains, as evidenced by the Series B led by Mitsui & Co and Touring Capital [linkedin.com](https://www.linkedin.com/company/numa)
- **Product expansion** – Continuing to enhance AI agents (Service Advisor, Opportunity, Heat Case) and deepen integrations with dealership management systems
- **Talent acquisition** – Actively hiring in Engineering, Sales, Field Implementation, and Performance Architect roles [numa.com/careers](https://numa.com/careers)

## Why Work Here
- **High employee satisfaction** – LinkedIn rating of 4.5/5 overall, with culture at 4.5 and career opportunities at 4.7 [linkedin.com](https://www.linkedin.com/company/numa)
- **Growth trajectory** – 56.8% yearly headcount increase and Inc. 5000 recognition signal rapid scaling and career advancement potential
- **Small team, big impact** – Currently ~163 employees; employees get to work on cutting-edge generative AI applied to a traditional industry
- **Backed by top-tier investors** – Google’s Gradient, Threshold Ventures, Mitsui, and Costanoa provide stability and network
- **Work policy** – Two offices (Oakland HQ); hybrid/remote details not publicly specified, but roles are likely on-site or hybrid given dealership field operations
- **Culture values** – Obsession with customer excellence, “customer success is everyone’s job”, and a blend of dealer DNA with Silicon Valley AI [numa.com/careers](https://numa.com/careers)

## Sources
1. [numa.com/careers](https://numa.com/careers)
2. [numa.com](https://www.numa.com/)
3. [numa.com/about](https://www.numa.com/about)
4. [linkedin.com/company/numa](https://www.linkedin.com/company/numa)
5. [job-boards.greenhouse.io/numa](http://job-boards.greenhouse.io/numa)

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