---
title: 'Sales Development Representative at Shopmonkey'
canonical: 'https://feeny.ai/job/sales-development-representative-shopmonkey-san-francisco-fdsshxn8sepb'
type: 'job'
last_seen: '2026-09-08'
---

# Sales Development Representative at Shopmonkey

- **Company:** Shopmonkey
- **Location:** San Francisco, CA
- **Work type:** hybrid
- **Posted:** 2026-03-03
- **Last confirmed live:** 2026-09-08
- **Apply:** https://boards.greenhouse.io/shopmonkey/jobs/7651504003?gh_jid=7651504003

## Job description

Sales Development Representatives are part of a purpose-driven team that provides an extraordinary product and has an extraordinary impact in customers’ lives. Based in or near Marin County, California, this role will be responsible for identifying and sourcing new qualified sales opportunities for the Account Executive team. This role is one of the first touch points for prospects and has the opportunity to set the tone for the sales cycle following. A successful candidate will schedule product demonstrations between the prospect and the Account Executive and assist the Account Executive with closing the deal through detailed discovery calls and notes that identify key areas of opportunities. Please note this is a hybrid role, with in-office expectations 2 days/week in our Marin County, California office.

As a Sales Development Representative, you will:

- Source and identify qualified opportunities through high volume targeted outbound/inbound efforts (focus will depend on experience and company needs)
- Work closely and collaboratively with Sales Leadership to develop and implement appropriate prospect communication plans
- Schedule product demonstrations for Sales Account Executives
- Ensuring all potential customers are followed up with, rescheduled, and owning the process until demonstrations are completed by Sales Account Executives
- Generate and maintain expert knowledge of the Shopmonkey Product, the automotive services industry, competition, market happenings and trends
- Oversee that our CRM is being utilized and managed effectively
- Meet and exceed daily KPI’s and monthly quota
- Help coach and provide light training of new Sales Development Representatives as you grow

To be successful in this role, you'll need:

- Ability and willingness to be a team player by collaborating and leading by example
- Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer
- An honest and genuine approach to helping potential customers
- Resourceful and adaptable to change and feedback that is given
- Ability to handle objections and proactively address potential roadblocks and/or issues
- Strong interpersonal skills and friendly professional demeanor on the phone
- Ability to articulate product value proposition with any level of detail or brevity
- Bachelor's degree preferred
- Prefer successful sales experience in a B2B SaaS environment
- Desire to grow within our organization
- Bonus: Fluent in Spanish!

This full-time position is compensated at an expected OTE of $80,000-$90,000. This position is also eligible for equity and standard company benefits.

Why Shopmonkey?

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status:

💪🏼 Health & Wellness

- Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
- Short term and long term disability
- Employee assistance program
- Reimbursement for a personal health and wellness membership
- Generous parental leave
- 401(k) available upon hire

✈️ Time Off

- 11 paid holidays
- Flexible time off - take the time off you need!

🥰 Giving Back

- Matching donations for approved charitable organizations
- Group volunteer efforts

Check out our [founder’s story](https://www.youtube.com/watch?v=bersjshXlzc&t=3s), [life page](https://www.linkedin.com/company/shopmonkey/life), or [hear from real employees](https://youtube.com/playlist?list=PLazaWgaFFCUBYZvKjH_c4isFhoqOpegSC) about what it’s like to work at Shopmonkey.

Join our team of [hungry, humble, smart people](https://www.youtube.com/watch?v=psBQ1RnCM1M&list=PLazaWgaFFCUBYZvKjH_c4isFhoqOpegSC&index=2&t) who love what they do, and change the auto industry by helping every shop thrive.

## About the Industry

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

## About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.

Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.

In 2021 Shopmonkey [raised](https://www.crunchbase.com/organization/shopmonkey-io) a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.

In 2022, Shopmonkey [was named](https://www.forbes.com/lists/americas-best-startup-employers) #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in [2023,](https://r.statista.com/en/employers/best-startup-employers-usa-2023/ranking/)[2024](https://www.forbes.com/lists/americas-best-startup-employers/?sh=40a2c1a92ad7), and [2026](https://www.forbes.com/lists/americas-best-startup-employers/)!

Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.

Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at hiring@shopmonkey.io.

Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:

- Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications.
- Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer.
- While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s [Careers](https://www.shopmonkey.io/careers) page, or our official [LinkedIn Company Page](https://www.linkedin.com/company/shopmonkey)

The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from [recruiting scams](https://consumer.ftc.gov/consumer-alerts/2023/08/scammers-impersonate-well-known-companies-recruit-fake-jobs-linkedin-and-other-job-platforms) and [financial fraud](https://consumer.ftc.gov/articles/how-avoid-scam). If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.

## About Shopmonkey

## Company Overview
- **One-liner**: Cloud-based all-in-one auto repair shop management software that streamlines operations, payments, and customer communications for independent shops and multi-location chains.
- **Entity Type**: Private (Series C)
- **Headquarters**: San Jose, California, United States
- **Founded**: 2016
- **Founders**: Ashot Iskandarian, Travis Brown

## Core Business
- **Primary industry/industries**: Automotive repair shop management software, automotive aftermarket technology
- **Target customers**: B2B – small to medium-sized auto repair shops, tire shops, quick lube centers, heavy-duty repair shops, wrap & detail shops (SMB and multi-shop enterprises)
- **Mission or purpose statement**: “Modernize the auto repair industry – while giving back to our community.” [linkedin.com](https://www.linkedin.com/company/shopmonkey)

## Products & Services
- **Shopmonkey Platform**: All-in-one cloud-based shop management software covering POS, CRM, digital vehicle inspections, estimates, invoicing, appointment scheduling, integrated messaging, payment processing (including Buy Now, Pay Later), inventory management, and native accounting (with QuickBooks integration). [shopmonkey.io](https://www.shopmonkey.io/)
- **CRM Essentials**: Built-in customer relationship management tools for online reputation management, automated appointment confirmations/reminders, and marketing automation to attract and retain customers. [shopmonkey.io](https://www.shopmonkey.io/)
- **Enterprise Onboarding & Data Migration**: Dedicated support and advanced data migration services for larger or multi-location shops transitioning from legacy systems. [shopmonkey.io](https://www.shopmonkey.io/)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding raised – **$110 million** invested [shopmonkey.io](https://www.shopmonkey.io/about-us); **10,000+ customers** served [shopmonkey.io](https://www.shopmonkey.io/about-us) (website also cites “over 8,000 shops” [shopmonkey.io](https://www.shopmonkey.io/))
- **Notable Investors/Partners**: Bessemer Venture Partners, ICONIQ Growth (among 8 investors per Crunchbase) [crunchbase.com](https://www.crunchbase.com/organization/shopmonkey-io)
- **Growth Signals**: Recognized in Forbes 2025 Best Startup Employers List; grew from 150+ to 200+ employees; expanding across North America with dedicated vertical solutions for tire, heavy-duty, and quick lube shops. [shopmonkey.io](https://www.shopmonkey.io/careers) [linkedin.com](https://www.linkedin.com/company/shopmonkey)

## Competitive Advantages
- **All-in-one platform** covering the full shop workflow (POS, CRM, inspections, payments, inventory, accounting) – reduces need for multiple disparate tools.
- **Native accounting integration** (QuickBooks) and built-in payment processing reduce friction for shop owners.
- **Purpose-built vertical specializations** (tire, heavy-duty, quick lube, detail) tailored to different shop types.
- **World-class customer support** with in-house team and advanced data migration services for enterprise transitions.
- **Community commitment** through nonprofit Maintenance for Moms, providing free car repairs and vehicles to single mothers.

## Strategic Focus
- **Connected auto care experience**: Moving beyond shop management to create an integrated ecosystem connecting shops with customers and partners.
- **Scaling multi-location capabilities**: Enhancing tools for chains and enterprises (e.g., multi-shop dashboard, batch payments, fleet management).
- **Continued product innovation** in digital inspections, mobile app, and marketing automation to increase shop revenue and efficiency.

## Why Work Here
- **Culture values**: “Humble, Hungry, Smart” – emphasis on emotional intelligence, continuous improvement, and service orientation. [shopmonkey.io](https://www.shopmonkey.io/careers)
- **Work flexibility**: Flexible scheduling and work/life balance promoted; remote/hybrid options likely (Silicon Valley HQ but distributed team).
- **Benefits**: Premium health, dental, vision, and wellness coverage; paid holidays and flexible time off; competitive compensation and localized benefits.
- **Growth opportunities**: Work on cutting-edge technology; investment in personal and professional development; autonomy and ownership encouraged.
- **Community & team**: Social and charity events, regional meetups, happy hours; diverse and inclusive teams valued.
- **Impact**: Opportunity to transform a traditional industry with modern technology and directly help small business owners succeed.

## Sources
1. [shopmonkey.io](https://www.shopmonkey.io/about-us)
2. [shopmonkey.io](https://www.shopmonkey.io/careers)
3. [shopmonkey.io](https://www.shopmonkey.io/)
4. [crunchbase.com](https://www.crunchbase.com/organization/shopmonkey-io)
5. [linkedin.com](https://www.linkedin.com/company/shopmonkey)

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