--- title: 'Sales Development Representative at Twilio' canonical: 'https://feeny.ai/job/sales-development-representative-twilio-ireland-nq08956x80kj' type: 'job' last_seen: '2026-10-16' --- # Sales Development Representative at Twilio - **Company:** Twilio - **Location:** Ireland - **Work type:** remote - **Posted:** 2026-10-09 - **Last confirmed live:** 2026-10-16 - **Apply:** https://job-boards.greenhouse.io/twilio/jobs/8261528 ## Job description ## Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to[hundreds of thousands of businesses](https://customers.twilio.com/)and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to [remote-first work](https://www.twilio.com/en-us/blog/open-work), and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Sales Development Representative supporting [Twilio’s](https://www.twilio.com/) New Business and Strategic Sales organizations. ## About the job This role is critical to growing and developing pipeline for Twilio’s New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy. As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you. ## Responsibilities In this role, you’ll: - Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform. - Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience. - Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline. - Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows. - Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling. - Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities. ## Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: - Growth-oriented and ready to build toward future leadership or customer-facing roles. - Goal-oriented and biased toward action (our quota is the floor, not the ceiling!). - Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach. - Comfortable with change and energized by a fast-moving environment. - Enjoy variety and creativity in your day-to-day workflow. - Have a demonstrated ability to navigate challenges with resilience. - Embrace responsibility and enjoy partnering with Account Executives as part of a team. Desired: - 1+ year of customer-facing experience. Location This role will be remote, and based in Ireland. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 0% travel is anticipated to help you connect in-person in a meaningful way. ## What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call [Twilio Magic](https://www.twilio.com/company/values). Additionally, we empower employees to build [positive change in their communities](https://twilio.org/support-and-resources/impact-fund) by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, [please consider other open positions.](https://www.twilio.com/company/jobs#open-positions) . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @[twilio.com](http://twilio.com) email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. ## About Twilio ## Company Overview - **One-liner**: Twilio is a cloud communications platform that enables developers to build conversational experiences using APIs for messaging, voice, email, and AI-powered orchestration. - **Entity Type**: Public (NYSE: TWLO) - **Headquarters**: San Francisco, California, United States - **Founded**: 2008 - **Founders**: Jeff Lawson, Evan Cooke, John Wolthuis ## Core Business - **Primary industry**: Cloud Communications (CPaaS), Customer Engagement, AI-powered communication. - **Target customers**: B2B – developers, product teams, enterprises, and SMBs across industries. - **Mission or purpose**: "To enable every builder" and "power amazing digital experiences by combining communication channels, contextual data, and AI orchestration." ## Products & Services - **Twilio Platform (APIs)**: Programmable SMS, Voice, Email, WhatsApp, and RCS – used for notifications, verification, and marketing. - **Twilio SendGrid**: Cloud-based email delivery service for transactional and marketing email. - **Twilio Segment**: Customer Data Platform (CDP) that unifies customer data for real-time personalization. - **Twilio Authy**: Two-factor authentication (2FA) and identity verification tools. - **Twilio Flex**: Cloud-based contact center platform. - **Twilio AI Agents**: AI-powered conversational agents with contextual hand-off and persistent memory. ## Market Standing - **Valuation/Market Cap**: Not explicitly provided in search results; see Yahoo Finance or SEC filings (10-K) for current data. - **Key Metric**: 392K+ active customer accounts (as of September 30, 2025). - **Notable Investors/Partners**: As a public company, major institutional investors include Vanguard, BlackRock, etc. Strategic partners include cloud providers (AWS, Google Cloud). - **Growth Signals**: 180+ countries served; 30,000+ social impact organizations use Twilio; 10,300+ hours volunteered by employees; 97K+ fraud attempts blocked; named a Leader in Gartner Magic Quadrant for CPaaS (2026) and IDC MarketScape for CPaaS. ## Competitive Advantages - **Full-stack platform**: Combines communication channels, customer data (Segment), and AI orchestration in one platform. - **Persistent memory & cross-channel continuity**: Conversations seamlessly follow customers across channels without repetition. - **Global scale**: Reliable infrastructure across 180+ countries with 99.95% uptime. - **Developer-first ethos**: Well-documented APIs, SDKs, and a massive community of builders. - **Security & compliance**: SOC 2, HIPAA, GDPR-ready, and fraud detection built in. ## Strategic Focus - **AI-first conversations**: Embedding AI agents that can hand off to humans with full context. - **Customer data unification**: Deep integration of Segment to create a "living memory" for every customer. - **Remote-first culture**: Refining "Open Work" model to maximize flexibility, connection, and impact across a distributed workforce. ## Why Work Here - **Remote-first culture**: Twilio is a remote-first company with "Open Work" – most roles are fully remote. Focus Fridays (no meetings) and asynchronous collaboration are standard. - **Benefits & perks**: Competitive compensation, equity, 401(k) matching, comprehensive healthcare, mental health support, 20 hours/year paid volunteer time, family leave (maternity/paternity/adoption), and fertility assistance. - **Culture & values**: "Twilio Magic" values emphasize ownership, curiosity, inclusion, and positivity. 93% of Twilions report effective remote team collaboration; 95% rate team collaboration as effective. - **Growth & development**: Career and leadership development programs, ERGs, and peer recognition (Owl Awards, Hoot Hub). - **Social impact**: Twilio.org awarded $14M in 2025, supporting 30,000+ social impact organizations. ## Sources 1. [twilio.com](https://www.twilio.com/en-us/company) – About Twilio 2. [twilio.com](https://www.twilio.com/en-us/company/culture) – Culture & Careers 3. [jobs.twilio.com](https://jobs.twilio.com/) – Careers page 4. [twilio.com](https://www.twilio.com/en-us) – Product overview 5. [twilio.com](https://www.twilio.com/en-us/blog/company/news/open-work) – Open Work remote-first model ## Other roles at Twilio - [Senior Executive Business Partner, Strategy & Operations](https://feeny.ai/job/senior-executive-business-partner-strategy-operations-twilio-united-states-vrqhb7hfy21g) — United States - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-twilio-united-states-yw43c7ft9awt) — United States - [Executive Business Partner](https://feeny.ai/job/executive-business-partner-twilio-colombia-np0p53metpx2) — Colombia - [Phone Numbers Operations Specialist 1](https://feeny.ai/job/phone-numbers-operations-specialist-1-twilio-colombia-tr2z5ftw8d9h) — Colombia - [Senior Presales Engineer](https://feeny.ai/job/senior-presales-engineer-twilio-united-states-vjjw7b0vwp5z) — United States - [Sales Operations Planning Analyst](https://feeny.ai/job/sales-operations-planning-analyst-twilio-united-states-qd3hnvrhjhmf) — United States - [Presales Architect](https://feeny.ai/job/presales-architect-twilio-singapore-bp2xxt8vqm30) — Singapore - [Senior Global Campaigns Strategist](https://feeny.ai/job/senior-global-campaigns-strategist-twilio-singapore-0xqfhagedmfd) — Singapore - [Strategic Account Executive 4 - Regverts](https://feeny.ai/job/strategic-account-executive-4-regverts-twilio-united-states-y534e7f1tkss) — United States - [Senior Manager, Accounting](https://feeny.ai/job/senior-manager-accounting-twilio-mexico-88ged67pma26) — Mexico