---
title: 'Sales Development Representative (Utah, United States) at Nivoda'
canonical: 'https://feeny.ai/job/sales-development-representative-utah-united-states-nivoda-utah-dhycw4mbcve3'
type: 'job'
last_seen: '2026-09-11'
---

# Sales Development Representative (Utah, United States) at Nivoda

- **Company:** Nivoda
- **Location:** Utah, United States
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-05-08
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/Nivoda/e11cc35b-b3b2-42e3-bf3b-d6121d84526e/application

**Skills:** B2B Sales, Business Development, Cold Calling, Outbound Calling, LinkedIn Prospecting, CRM Management, Salesforce, Jewelry Industry Knowledge, Luxury Goods Experience, Marketplace Experience, Two-sided Platforms, B2B E-commerce, Second Language

> As a Sales Development Representative, you will identify, engage, and qualify prospective jewellery businesses across North America through high-volume outbound calls and email. You will qualify inbound leads, book discovery calls for Account Executives, and maintain accurate CRM data to support the company's growth...

## Job description

Location: Hybrid in SLC, Utah Salary: Competitive base + Commission

## About Nivoda 🚀

Nivoda is a rapidly scaling global B2B diamond and gemstone marketplace connecting jewelry retailers with competitive, high-quality suppliers worldwide. Processing $300M+ in annual transactions and operating across multiple regions, Nivoda is transforming a $350B industry that has historically been slow to modernise. Our platform gives businesses of all sizes, from independent jewellers to major retail chains access to the world's best diamond and gemstone inventory, without the traditional barriers of capital, geography, or information asymmetry.

## Our Mission 🎯

Diamond and gemstone trading has long been plagued by inefficiency, opacity, and exclusivity. Nivoda was built to change that - to democratise access and empower every business, regardless of size or location, to buy and sell with confidence. Independent jewellers are at the heart of this mission. They deserve the same access to quality, pricing, and selection as the biggest players in the industry. That's exactly what we give them.

The Team ⭐️ Our Sales team is the engine that brings Nivoda's mission to life. We're a high-energy, globally distributed group that moves fast, owns outcomes, and genuinely cares about the success of every jewelry business we work with. This is a team that thrives on commercial creativity, deep customer relationships, and relentless execution and we're growing fast.

## About the Role 🤔

As a Sales Development Representative (SDR) at Nivoda, you'll be at the front line of our North American growth - identifying, engaging, and qualifying prospective jewellery businesses, and turning cold outreach into warm, excited conversations for our Account Executive team. This is a phone-first, high-volume role: you'll be on the phone every day, having genuine conversations with jewelry business owners across North America and building the pipeline that powers our expansion. It's also a launchpad - you'll learn the full sales motion, build real expertise in an industry undergoing massive disruption, and accelerate your career in tech sales.

What would YOU be doing? 😎

- Proactively prospect and qualify new business opportunities via outbound calls, emails, and LinkedIn, targeting independent jewellers, retailers, and diamond buyers across North America.
- Research target accounts to identify key stakeholders and tailor outreach that resonates, no generic copy-paste sequences.
- Conduct high-volume outreach with a clear narrative: help prospects understand how Nivoda saves them time, money, and headaches.
- Qualify inbound leads efficiently, ensuring the right conversations get to the right AEs at the right time.
- Book and hand off high-quality discovery calls to the Account Executive team, with clear notes and context.
- Maintain a clean and accurate CRM (we use Salesforce), pipeline hygiene matters here.
- Collaborate closely with AEs and marketing to refine messaging, test new sequences, and share what's working.
- Hit and exceed weekly and monthly KPIs around activity, conversations held, and meetings booked.
- Stay sharp on Nivoda's product, competitive landscape, and the jewellery industry — we invest in your learning.
- Be a key voice in shaping how we build and scale the SDR function in North America.

What do we need from YOU? 💪

- B2B sales or business development experience - ideally at a high-velocity SMB SaaS or marketplace company
- Proven cold calling experience and genuine comfort on the phone, this role requires daily outbound calling and you need to be energised by it, not just willing to do it.
- You understand what a strong SMB sales motion looks like - short cycles, high volume, value-led conversations.
- Excellent communicator - you write clearly, speak confidently, and can adapt your pitch on the fly.
- Resilient and driven - you don't let rejection slow you down. You treat every 'no' as data and iterate.
- Naturally curious - you ask good questions and genuinely want to understand the customer's world before you pitch.
- Organised and accountable - you keep your pipeline clean, your follow-ups timely, and your commitments.
- Comfortable working in a fast-paced, ambiguous environment where things evolve quickly and initiative is rewarded.

## Nice to have ✨

- Experience in the jewelry industry, luxury goods, or a marketplace with a jewellery or luxury vertical
- Familiarity with Salesforce or another CRM for pipeline management.
- Any exposure to marketplaces, two-sided platforms, or B2B e-commerce.
- A second language - we're a global team and we love it.

Our culture and what we offer 😉 At Nivoda, we believe that employees today want to evolve in a collaborative, high-growth environment where they can demonstrate their abilities and thrive both professionally and personally. We work to create a culture of empowerment, continuous learning, and growth where everyone can bring their expertise, own projects, and easily measure their impact. Dynamic working environment in a rapidly growing company. Enjoy a pleasant, low-hierarchy work environment. Engage in intellectually challenging work that contributes significantly to Nivoda's success and scalability.

Our current benefits 🕰️ Flexible working hours and a vibrant company culture 💻 Remote work 🏥 Medical (United Healthcare), Dental & Vision (Guardian Life) benefit 💸 401K benefit (US) 🧠 Plenty of opportunities for growth and learning 🏖️ Unlimited holiday allowance 🚀 Chance to join and contribute to a company during its exponential expansion phase

## Equal Opportunity

Nivoda is proud to be an equal opportunity workplace dedicated to promoting diversity. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Even if it seems you don't meet 100% of our musts — don't let it stop you. We are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. Please note: Our Talent Acquisition Team is international. We kindly ask you to submit your CV and application in English so that it can be reviewed correctly.

Not quite the right fit? If after reading this job description you believe this is not the best fit for you, we'd encourage you to join our [Nivoda Talent Pool](https://nivoda.net/talent-pool) so we can keep you in mind as new roles open up.

## About Nivoda

## Company Overview
- **One-liner**: Nivoda provides a B2B platform that connects jewelers with the world’s largest range of diamonds, gemstones, melee, and finished jewelry, offering inventory-free sourcing, logistics, and credit.
- **Entity Type**: Private (Series C, $92M total funding)
- **Headquarters**: London, United Kingdom
- **Founded**: 2017
- **Founders**: Andre Woons (Co‑founder & CIO); other founders not publicly disclosed

## Core Business
- **Primary industry**: Wholesale Luxury Goods and Jewelry / B2B Diamond & Gemstone Marketplace
- **Target customers**: Jewelers, retailers, and jewellery businesses (B2B, SMB to Enterprise)
- **Mission statement**: “Make global jewellery trade simple and accessible by empowering our partners with an all‑in‑one solution to run and grow their businesses.”

## Products & Services
- **[Virtual Showroom]**: In‑store tool enabling retailers to showcase any diamond or gemstone from Nivoda’s inventory via 360° videos – zero inventory risk, instant quoting.
- **[Online Diamond & Gemstone Feeds]**: API‑powered feed that lets retailers display Nivoda’s collection on their own website with full control over quality, size, and automated ordering.
- **[Melee & Finished Jewelry]**: A broad offering of melee stones in all sizes and colors, plus made‑to‑order finished jewelry.
- **[Nivoda Capital]**: A credit facility that provides flexible payment terms to qualified jewelers.
- **[Logistics & Quality Control]**: Express delivery options, consolidated shipping, risk‑free returns, and quality‑control management handled by Nivoda.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**:
  - Total Funding: **$92M** (across rounds)
  - Annual Revenue (LinkedIn estimated): **$1M** (likely an undercount; actual revenue not publicly available)
- **Notable Investors/Partners**:
  - Series C (Nov 2024): **Northzone** (lead), $51M
  - Series B (May 2024): **Avenir** (lead), $30M
  - Series A (May 2023): **Headline** (lead), $11M
- **Growth Signals**:
  - 10,000+ jewelers using the platform
  - Operates in 20+ countries (offices in London, Mumbai, New York, Amsterdam, Hong Kong, Barcelona)
  - Headcount: 327 employees (‑0.5% YoY)
  - Inventory: 2M natural and lab‑grown diamonds, 40+ gemstone varieties
  - Recent expansion into gemstones (June 2023) and finished jewelry

## Competitive Advantages
- **Massive inventory with zero risk**: Retailers can sell from Nivoda’s catalogue without holding stock; the platform handles sourcing, logistics, and returns.
- **Integrated technology**: In‑store virtual showroom and API‑driven website feeds reduce operational burden for jewelers.
- **Flexible credit**: Proprietary credit facility (Nivoda Capital) lowers barriers for smaller retailers.
- **Global logistics network**: Express delivery across US, Canada, and Europe, with consolidated shipping and invoicing.
- **Customer‑centric philosophy**: 24/7 support, dedicated account teams, and “customer first” core value.

## Strategic Focus
- Continue geographic expansion (new markets in Asia‑Pacific, Europe, and the Americas).
- Deepen product lines by adding more gemstone varieties, melee, and custom jewelry.
- Scale the credit facility to attract larger retailers and increase order sizes.
- Strengthen data‑driven tools (e.g., pricing intelligence, demand forecasting) to help jewelers maximise margins.

## Why Work Here
- **Culture & Values**: “We always start with the customer,” “We take 100% responsibility,” “We make big & bold moves.” Emphasis on collaboration, transparency, and long‑term thinking.
- **Work Model**: Varies by role – some positions are in‑office, some hybrid, and some remote (e.g., Senior Fulfilment Executive is remote; Salesforce Developer is in‑office). Offices in London, Mumbai, New York, Barcelona, and Melbourne.
- **Global Team**: 327 employees from diverse backgrounds across 20+ countries; strong presence in India (40% of workforce), UK, South Africa, Spain, and US.
- **Notable Perks**:
  - 24/7 customer support for internal teams as well
  - Career development opportunities in a fast‑growing scale‑up
  - Employee rating: 3.1/5 on LinkedIn (101 reviews), with work‑life balance 3.4, compensation 3.2, culture 3.1 – indicates areas for improvement but also a passionate, mission‑driven environment
- **Engineering & Product Culture**: CPO James Morgan highlights solving novel problems; technical teams (74 employees) work on high‑scale marketplace, API, and fintech challenges.

## Sources
1. [nivoda.com – Home](https://nivoda.com/)
2. [nivoda.com – Careers](https://nivoda.com/careers)
3. [nivoda.com – About](https://nivoda.com/about)
4. [LinkedIn – Nivoda Company Page](https://www.linkedin.com/company/nivoda)
5. [Built In – Nivoda Careers, Perks + Culture](https://builtin.com/company/nivoda)

## Other roles at Nivoda

- [Account Manager - Australia](https://feeny.ai/job/account-manager-australia-nivoda-australia-rj19yj9m1s50) — Australia
- [Enterprise Account Executive, Wholesale Diamonds & Gemstones (Midwest & West Coast, US)](https://feeny.ai/job/enterprise-account-executive-wholesale-diamonds-gemstones-midwest-west-coast-us-933a0zj9pze1) — Chicago, IL
- [Jewellery PD Executive](https://feeny.ai/job/jewellery-pd-executive-nivoda-mumbai-2a5vgybba6y3) — Mumbai, India
- [Enterprise Sales Development Representative (Europe)](https://feeny.ai/job/enterprise-sales-development-representative-europe-nivoda-europe-5p2818q40630) — Europe
- [Enablement and Conversion Manager, Revenue Operations](https://feeny.ai/job/enablement-and-conversion-manager-revenue-operations-nivoda-europe-xyb6g8y8yp9w) — Europe
- [Account Executive - German Speaking (Europe)](https://feeny.ai/job/account-executive-german-speaking-europe-nivoda-europe-jf432eanev4q) — Europe
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