--- title: 'Sales Engineer (LATAM) (Hybrid) at KnowBe4' canonical: 'https://feeny.ai/job/sales-engineer-latam-hybrid-knowbe4-clearwater-ckc21heag1kx' type: 'job' last_seen: '2026-09-09' --- # Sales Engineer (LATAM) (Hybrid) at KnowBe4 - **Company:** KnowBe4 - **Location:** Clearwater, FL - **Posted:** 2026-07-24 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/knowbe4/jobs/8647738002 ## Job description KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. The Opportunity As a Sales Engineer supporting the LATAM region, you'll be the trusted expert who bridges the gap between what prospects need and what our product delivers—turning technical features into clear business value during every sales conversation. Partnering closely with Account Executives dedicated to Latin America, you'll support the end-to-end sales process: conducting engaging product demonstrations in Spanish, addressing technical questions, leading proof-of-value engagements, and helping regional customers understand why our solution is the right fit. The successful candidate is naturally curious about technology, thrives on helping others understand complex concepts, and takes genuine pride in being the technical resource that drives growth across LATAM. ## What You'll Do - Product Demonstrations: Support sales reps in clear, engaging product demonstrations in Spanish, assisting them in showcasing our platform's features and capabilities to regional stakeholders. - Technical Support: Partner with LATAM Account Executives throughout the deal cycle to answer technical questions, address regional compliance or technical concerns, and provide accurate information that keeps opportunities moving forward. - Proof of Value Execution: Lead structured POV engagements following established guidelines, working directly with prospect teams in LATAM to set up trials, ensure successful implementation, and demonstrate measurable results that prove our solution's impact. - Customer Discovery: Participate in sales calls with strong listening skills to identify technical pain points, understand customer environments across Latin America, and gather the information needed to position our solution effectively. - Problem Resolution: Troubleshoot and research basic technical issues that arise during the sales process, escalating complex scenarios appropriately while ensuring prospects receive timely, accurate responses. - Sales Collaboration: Support Account Executives by understanding typical sales strategies, contributing technical perspectives during deal planning, and helping translate customer needs into product solutions that win business in the LATAM market. - Continuous Learning: Actively participate in training sessions, seek out additional learning resources, and build your expertise in both our product and the broader cybersecurity landscape to grow your effectiveness over time. ## What You'll Bring You're the kind of technical professional who enjoys explaining how things work, stays organized across multiple customer engagements, and genuinely likes being the expert who helps both customers and teammates succeed in a fast-growing market. - Language Proficiency: Native or full professional fluency in Spanish and English (both written and spoken), with the ability to conduct complex technical presentations, discovery calls, and written communications seamlessly in both languages. - Presales Experience: 1+ years of presales experience (or equivalent combination of technical and sales experience), preferably in cybersecurity, SaaS, or technology environments where you've supported customer-facing sales activities. - Technical Foundation: Strong technical foundation in cybersecurity or related fields—you understand security concepts well enough to discuss threats, compliance, and technical architecture credibly with IT and security teams in LATAM. - Communication Skills: Excellent communication skills with the ability to explain technical concepts clearly to non-technical audiences—you write professional emails, deliver confident presentations, and know how to adjust your message based on who you're talking to. - Organization & Ownership: Natural organization and follow-through—you manage multiple customer engagements simultaneously across different time zones, track action items without prompting, and take ownership of commitments you make to prospects and teammates. - Collaborative Mindset: Strong interpersonal skills; you build rapport easily, work effectively alongside sales representatives, and actively contribute to team success. - Growth Orientation: You're genuinely interested in developing your skills, welcome feedback, and take initiative to learn new technologies and sales methodologies. Bonus Points If You Have: - Fluency or working knowledge of Portuguese (in addition to Spanish and English) to further support regional expansion. - Experience with regional cybersecurity trends, regulations, or compliance requirements in Latin America. - Familiarity with security awareness training, phishing simulation, or compliance management concepts. - Experience with mail environments, Active Directory, or common IT infrastructure. ## Why You'll Love It Here - Career Launch Pad: You'll build a strong foundation in technical sales within a high-growth region, with a clear path for advancement—many of our Senior Sales Engineers and SE leaders started in this role and grew their expertise here. - Skill Development: Develop valuable technical and business skills through structured training, certification bonuses, hands-on customer work, and mentorship from experienced Sales Engineers who invest in your growth. - Hybrid Flexibility: 3-day in-office environment that balances time with your sales team for collaboration and deal strategy, while supporting the flexibility you need to manage customer calls and demonstrations across LATAM time zones effectively. - Customer Impact: Work directly with organizations across Latin America solving real security challenges; you'll see firsthand how your technical expertise helps customers protect their people and makes deals happen. - Collaborative Culture: Join a supportive team environment where experienced Sales Engineers share knowledge freely, sales representatives value your technical contributions, and everyone celebrates wins together. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit [www.knowbe4.com/careers/benefits](http://www.knowbe4.com/careers/benefits). Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation. No recruitment agencies, please. ## About KnowBe4 ## Company Overview - **One-liner**: KnowBe4 provides a cybersecurity platform that helps organizations manage human and AI agent risk through security awareness training, phishing simulation, and AI-driven defense agents. - **Entity Type**: Private (taken private by Vista Equity Partners in 2024) - **Headquarters**: Clearwater, Florida, United States - **Founded**: 2010 - **Founders**: Stu Sjouwerman ## Core Business - **Primary industry**: Cybersecurity (Human Risk Management, Security Awareness Training, AI Agent Security) - **Target customers**: B2B, serving over 70,000 organizations worldwide, ranging from SMBs to large enterprises - **Mission**: "To enable your employees to make smarter security decisions, every day." ## Products & Services - **Security Awareness Training**: A comprehensive library of training content designed to educate employees on recognizing and resisting phishing, social engineering, and other cyber threats. - **Phishing Simulation (AIDA)**: AI-powered phishing simulation platform that uses generative AI to create realistic, targeted phishing templates for testing and training employees. - **Cloud Email Security (Egress)**: An adaptive, AI-driven cloud email security platform acquired in 2024 to block phishing, malware, and social engineering attacks before they reach the inbox. - **AIDA (Artificial Intelligence Defense Agents)**: A suite of AI-native security agents that automate and enhance human risk management, including agents for automated training, template generation, knowledge refreshers, policy quizzes, and orchestration. - **Agent Risk Manager**: A governance layer for AI agents, providing visibility, threat detection, and control over AI agent activity within an organization. - **SecurityCoach**: A real-time security coaching product that provides immediate feedback to users when risky behavior is detected. - **KnowBe4 HRM+**: An integrated human risk management platform combining AI, training, and security products. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (taken private by Vista Equity Partners in 2024; prior to that, it was publicly traded on NASDAQ: KNBE). - **Key Metric**: Trusted by more than 70,000 organizations worldwide. - **Notable Investors/Partners**: Vista Equity Partners (current owner), Microsoft (collaboration announced June 2025). - **Growth Signals**: - Completed a successful IPO in 2021, then taken private by Vista Equity Partners in 2024. - Acquired Egress (cloud email security leader) in 2024. - Launched AIDA (AI Defense Agents) suite, with 8 agents released by April 2026. - Established a dedicated Enterprise AI (EAI) division in 2024. - Expanded to 11 countries: UK, Netherlands, Germany, UAE, South Africa, Australia, Singapore, Japan, Brazil, France, and India. - Named to the Inc. 500 list five times. ## Competitive Advantages - **Market Leadership**: Trusted by over 70,000 organizations, making it the largest platform for security awareness training and human risk management. - **Pioneer in Digital Workforce Security**: First to market with a unified platform securing both human users and AI agents, addressing the emerging "agentic AI" threat landscape. - **AI-First Innovation**: Dedicated Enterprise AI (EAI) division and a suite of proprietary AI Defense Agents (AIDA) that provide a significant technological moat. - **Comprehensive Platform**: End-to-end solution covering training, phishing simulation, email security, and AI agent governance, creating a sticky ecosystem. - **Radical Transparency Culture**: A unique internal culture of open communication, including daily company-wide CEO updates. ## Strategic Focus - **Securing the AI Workforce**: A major strategic pivot to become the "pioneer of digital workforce security," securing both human employees and AI agents. - **AI Innovation**: Continued investment in the AIDA platform and the Enterprise AI division to automate and enhance human risk management. - **Platform Expansion**: Deepening the integration of acquired assets (Egress) and building a unified, comprehensive security platform. - **Global Growth**: Expanding international presence across 11 countries and growing the customer base beyond 70,000 organizations. ## Why Work Here - **Award-Winning Culture**: Consistently ranked a "Best Place to Work" by Fortune Magazine and The Tampa Bay Times for over a decade, with specific accolades for women, millennials, and technology. - **Radical Transparency**: The CEO hosts a daily 5-20 minute company-wide meeting to update all employees on company happenings, good or bad. Monthly "Lunch with the CEO" events randomly select 10 employees. - **Hybrid & Remote Options**: Offers a hybrid work environment with remote work options, a relaxed dress code, and a "no door policy" encouraging open communication. - **Global Exposure**: Offices in 11 countries (US, UK, Netherlands, Germany, UAE, South Africa, Australia, Singapore, Japan, Brazil, France, India) providing opportunities for international collaboration. - **Professional Development**: Tuition reimbursement up to $5,250/year, certification bonuses up to $5,000/year, leadership skills training, and a strong history of internal promotion. - **Generous Benefits**: Fully paid medical insurance, 3.5% 401k matching, 8-weeks fully paid parental and adoption leave, open PTO, and a relaxed dress code ("If you don’t get arrested on your way to work, you are good!"). - **Diversity & Inclusion**: Active Employee Resource Groups, community outreach, scholarships for underrepresented talent, and diverse hiring events. - **Fun Perks**: Unlimited snacks, game rooms, end-of-month celebrations, and regular social events (movie nights, beach days, boat cruises). ## Sources 1. [knowbe4.com](https://www.knowbe4.com/about-us) 2. [knowbe4.com](https://www.knowbe4.com/careers) 3. [knowbe4.com](https://www.knowbe4.com/careers/benefits) 4. [knowbe4.com](https://www.knowbe4.com/careers/job-openings) 5. [knowbe4.com](https://www.knowbe4.com/) ## Other roles at KnowBe4 - [Snr. Manager, Email & Lifecycle Marketing (Remote)](https://feeny.ai/job/snr-manager-email-lifecycle-marketing-remote-knowbe4-remote-3qk2wsvsb9z3) - [Onboarding Consultant](https://feeny.ai/job/onboarding-consultant-knowbe4-sao-paulo-7qf267ya4sdy) — São Paulo, Brazil - [Manager, Customer Onboarding](https://feeny.ai/job/manager-customer-onboarding-knowbe4-sao-paulo-jv8kvrreqbcv) — São Paulo, Brazil - [Snr. Commissions Analyst (Remote)](https://feeny.ai/job/snr-commissions-analyst-remote-knowbe4-remote-p2heerpf7061) - [Manager, Revenue Operations (Customer Management) (Remote)](https://feeny.ai/job/manager-revenue-operations-customer-management-remote-knowbe4-remote-jfq6qe8byh1e) - [Core Support Technician (Position located in Cape Town, South Africa)](https://feeny.ai/job/core-support-technician-position-located-in-cape-town-south-africa-knowbe4-cape-ctr6g5z797k9) — Cape Town, South Africa - [Sales Engineer (Position located in Singapore)](https://feeny.ai/job/sales-engineer-position-located-in-singapore-knowbe4-singapore-vvwykssbyzst) — Singapore - [Tech Support (Fluent in English & Spanish)](https://feeny.ai/job/tech-support-fluent-in-english-spanish-knowbe4-sao-paulo-4ny2n0xza1e9) — São Paulo, Brazil - [Analytics Engineer (Position located in Bengaluru, India)](https://feeny.ai/job/analytics-engineer-position-located-in-bengaluru-india-knowbe4-bengaluru-86fwtbtztmht) — Bengaluru, India - [VP, Renewals Americas](https://feeny.ai/job/vp-renewals-americas-knowbe4-clearwater-nth6gysmsn46) — Clearwater, FL